• Title/Summary/Keyword: Healthcare institutions

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Convergence Study of Servicescape and Human Services on the Perceived values and Customer Satisfaction (의료기관의 서비스스케이프, 인적서비스가 지각된 가치와 고객만족에 미치는 융합적 연구)

  • Noh, Eun-Mi
    • Journal of the Korea Convergence Society
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    • v.9 no.1
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    • pp.325-330
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    • 2018
  • The study examined the impact of medical servicescape, human services, and effects on perceived value and customer satisfaction. From July 1, 2016 to August 31, 2016, a total of 300 outpatients visiting the university hospital and general hospital in Ulsan area participated the study. As a result, the general features of the Servicescape were more important to the aged and the higher the academic background, the higher the scores of Human Service and perceived value were revealed. There was a positive correlation between the service schedule of the medical institution, human service, perceived value, and customer satisfaction. And the factors affecting customer satisfaction were in order of human service (${\beta}=0.382$), perceived value (${\beta}=0.376$). The service scapegoats and personal services offered by customers visiting healthcare providers play an important role in understanding the internal health and needs of customers, and this research results will serve as a basic material for strengthening the competitiveness of medical institutions.

Impact of Competition on Physician Behavior Clinics - Focused on Acute Otitis Media in Children - (의원급 의료기관 간 경쟁이 진료행태에 미치는 영향 - 유·소아 급성중이염 중심 융합연구 -)

  • Lee, Chae-Kyung;Suh, Won-Sik
    • Journal of the Korea Convergence Society
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    • v.9 no.1
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    • pp.151-159
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    • 2018
  • This study analyzes the impact of competitions clinics on the total treatment cost and anti-biotics prescription rate. The result of implementing the basic statistics, correlations, and regression analysis by facilitating the evaluation data by Health Insurance Review & Assessment Service in 2015 for acute otitis media in children is shown as follows. First, there is a significant difference for each si-gun-gu for the competition index between total treatment cost and clinics, but there is almost no significant difference for the anti-biotics prescription rate. Second, competition in clinics has statistically important impact on the total examination cost And, third, competition in clinics has no statistically important impact on the anti-biotics prescription rate. There is a need for additional studies on re-examination rate, treatment cost per visit and so forth in order to clarify other factors of competition for medical institutions impacting on the physician behavior in the future studies.

The Influence of Cervical Cancer Knowledge, Preventive Behavioral Intention on Cervical Cancer Screening of Nursing Students (간호대학생의 자궁경부암 지식, 예방행위의도가 자궁경부암 검진에 미치는 영향)

  • Ha, Hey-Jin;Kim, Eun-A
    • Journal of Convergence for Information Technology
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    • v.10 no.5
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    • pp.42-50
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    • 2020
  • The purpose of this study was to determine cervical cancer screening status of nursing students and to examine the effects of their knowledge, preventive behavioral intention on cervical cancer screening. This study targeted 192 nursing students from three universities in G. J City. The data were analyzed through frequency analysis, t-test, χ2-test, and logistic regression analysis using the SPSS/WIN 23.0 program. The factors influencing on the cervical cancer screening among nursing students were age, sexual experience, and preventive behavioral intention. In order to improve the cervical cancer screening rate, healthcare professionals must develop phased and sustainable education programs that enhance the intention for cervical cancer screening in schools and medical institutions for students to be provided from school-age years, which is a pre-sexually active period, to college years.

A Validity Study of the Korean Version of the Interprofessional Attitudes Scale (전문직 간 태도에 대한 한국어판 측정도구의 타당화 연구)

  • Park, Kwi Hwa;Park, Kyung Hye;Kwon, Oh Young;Kang, Youngjoon
    • Korean Medical Education Review
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    • v.22 no.2
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    • pp.122-130
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    • 2020
  • Concern for patient safety underlies the need for interprofessional education (IPE). One way to measure the effectiveness of IPE is by measuring attitude change toward other healthcare professionals; however, there are currently no valid Korean tools to measure such a change in attitudes. Therefore, this study aims to develop and test a Korean version of the Interprofessional Attitudes Scale (IPAS). The original IPAS was translated into Korean according to the World Health Organization's guidelines after obtaining permission from the article's corresponding author. A total of 414 questionnaires were collected from third- and fourth-year medical and nursing students at four Korean institutions in December 2018. To analyze the validity of the Korean IPAS, exploratory and confirmatory factor analyses were conducted. Cronbach's α was used to evaluate reliability. Results from the exploratory factor analysis identified four functions: teamwork, community-centeredness, patient-centeredness, and respect for diversity. Significant cross-correlations were found among the four functions (r=0.438-0.631, p<0.001) along with overall reliability (Cronbach's α=0.929) and reliability of each subfactor (Cronbach's α=0.804-0.897). This study verified the validity and reliability of the Korean version of the IPAS, so this scale can be used in the future to measure the effectiveness of IPE in Korea.

Tobacco Cessation in India: How Can Oral Health Professionals Contribute?

  • Oberoi, Sukhvinder Singh;Sharma, Gaurav;Nagpal, Archana;Oberoi, Avneet
    • Asian Pacific Journal of Cancer Prevention
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    • v.15 no.5
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    • pp.2383-2391
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    • 2014
  • Tobacco use is described as the single most preventable cause of morbidity and mortality globally, with the World Bank predicting over 450 million tobacco-related deaths in the next fifty years. In India, the proportion of all deaths that can be attributed to tobacco use is expected to rise from 1.4% in 1990 to 13.3% in 2020 of which smoking alone will cause about 930,000 adult deaths by 2010. Many studies have shown that counseling from a health professional is an effective method of helping patients quit the tobacco habit. Tobacco cessation needs to be urgently expanded by training health professionals in providing routine clinical interventions, increasing availability and subsidies of pharmacotherapy, developing wide-reaching strategies such as quitlines, and costeffective strategies, including group interventions. The WHO Framework Convention on Tobacco Control (FCTC) emphasizes the vital contribution of participation of health professional bodies, as well as training and healthcare institutions in tobacco control efforts. Dentists can play an important role in helping patients quit using tobacco. One of the key strategies to reduce tobacco-related morbidity and mortality is to encourage the involvement of health professionals in tobacco-use prevention and cessation counselling. The dental office is an ideal setting for tobacco cessation services since preventive treatment services, oral screening, and patient education have always been a large part of the dental practice.

Study on Level of Evidence and Recommendations of Complementary and Alternative Medicine for Cancer by Using Natural Standard Methodology (Natural Standard Methodology를 이용한 암 보완대체의학의 근거 및 권고수준에 대한 연구)

  • Kim, Jung-Sun;Yoo, Hwa-Seung;Cho, Chong-Kwan;Son, Chang-Gue;Cho, Jung-Hyo;Lee, Yeon-Weol
    • The Journal of Internal Korean Medicine
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    • v.29 no.1
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    • pp.160-176
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    • 2008
  • Objective : We designed this study to analyse the Natural Standard methodology and apply the results to new study and evaluation methods. Methods : We investigated the main stream of complementary and alternative medicine (CAM), the methodology of Natural Standard, guideline in CAM, and concrete 35 cancer-related herbs and dietary supplements in 98 ones. Results : There are 35 graded herbs and supplements associated with cancer in natural standard contents: 9 foods, 17 herbs, 7 amino acids, enzymes and vitamins, and 2 herbal mixture formulas. Most of them get a grade of C: unclear or conflicting scientific evidence. Conclusion : Natural Standard aims to provide high-quality, reliable information about CAM therapies to clinicians, patients, and healthcare institutions. The more demands for and use of CAM grows, the more the needs for related studies increases. According to this international and multidisciplinary collaborative effort, we have to develop how to study and evaluate the results. We need guidelines in association with the evidence and recommendations of CAM.

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Assessment of Needs and Accessibility Towards Health Insurance Claims Data (연구를 위한 건강보험 청구자료 요구 및 이용 요인분석)

  • Lee, Jung-A;Oh, Ju-Hwan;Moon, Sang-Jun;Lim, Jun-Tae;Lee, Jin-Seok;Lee, Jin-Yong;Kim, Yoon
    • Health Policy and Management
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    • v.21 no.1
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    • pp.77-92
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    • 2011
  • Objectives : This study examined the health policy researchers' needs and their accessibility towards health insurance claim datasets according to their academic capacity. Methods : An online questionnaire to capture relevant proxy variables for academic needs, accessibility, and research capacity was constructed based on previous studies. The survey was delivered to active health policy researchers through three major scholarly associations in South Korea. Seven-hundred and one scholars responded while the survey as open for 12 days (starting on December 20th, 2010). Descriptive statistics and logistic regression analysis were carried out. Results : Regardless of the definition for operational needs, the prevalent needs of survey respondents were not met with the current provision of claim data. Greater research capacity was shown to be correlated with increased demand for claim data along with a positive correlation between attempts to obtain claim datasets and research capacity. A greater research capacity, however, was not necessarily correlated with better accessibility to the claim data. Conclusions : The substantial unmet need for claim data among the healthcare policy research community calls for establishing proactive institutions which could systematically prepare and make available public datasets and provide call-in services to facilitate proper handling of data.

Influencing Factors to Preference of Medical Tourism Products of Japanese Tourists (일본인 관광객의 의료관광상품 선호도 영향요인 분석)

  • Yoon, Seong-Yong;Lee, Jae-Gook;Ryu, See-Won
    • Korea Journal of Hospital Management
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    • v.15 no.4
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    • pp.165-190
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    • 2010
  • Objectives : This study was supposed to investigate factors which influence to preference of medical tourism products of Japanese tourists in Seoul, Korea. Methods : Data were collected from 228 Japanese tourists who visited' Seoul Center for Culture & Tourism' in Myeong-dong, Seoul, Korea. We measured factors which influence to preference for medical tourism. The data were analyzed by T-test, ANOVA, and multiple regression analysis. Results : The major findings were as follows ; Japanese tourists preferred medical products in the order of skin care, oriental medicine treatment, health screening, and scaling & teeth whitening. They considered technical level of medical staff most importantly, followed by safety of medical products, communication during diagnosis and treatment, follow-up service, modernization of medical facilities and equipment, and the reasonable medical expenses. Japanese tourists' preferred medical institutions in the order of a university hospital, a specialty clinic, a special hospital, They said they intend to pay 50,000 to 150,000 yen for medical tourism. The preference to medical tourism products are that single women group in their twenties and thirties for skin care, married people group aged over thirties preferred oriental medicine treatment, and married men aged over forties and high income earners favored health screening. Conclusions : It should be considered carefully that the preference exists on some factors especially for Japanese tourist. Further research about preference on medical tourism products for tourists from the other countries is required appropriately to fulfill the needs.

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A Study of Mental Health Care Workers' Recognition and Guarantee for Psychiatric Patients' Rights (정신보건시설 종사자의 정신질환자에 대한 권리인식과 보장)

  • Jung, Chun Hwa;Ko, Sung Hee;Kim, Jiyoung
    • Journal of Digital Convergence
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    • v.11 no.11
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    • pp.455-462
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    • 2013
  • This study was to examine the recognition and guarantee for psychiatric patients' rights of mental health care workers. The participants of this study were 231 mental health care workers from 10 mental health care institutions located in J city, Korea. Data was collected using questionnaires consisting of one instrument measuring participants' recognition and guarantee for psychiatric patients' rights, and participants' characteristics. Collected data were analyzed using descriptive analysis, t-test, one-way ANOVA with SPSS 12.0. The results of this study showed the mental healthcare workers' recognition and guarantee were significantly different in every subscales. Besides, the difference between recognition and guarantee toward psychiatric patients' rights was significantly associated with participants' occupations. Based on the findings, guiding where nursing education efforts should be focused to help putting in place the psychiatric patients' rights.

Effects of MBO and Job Commitment on Nursing Performance in Operating Room Nurses (수술실 간호사의 목표관리특성과 직무몰입이 간호업무성과에 미치는 영향)

  • Lee, Youn Hwa;Seomun, GyeongAe
    • Journal of Digital Convergence
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    • v.15 no.4
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    • pp.309-316
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    • 2017
  • This study aimed to examine the effect of management by objectives(MBO) and job commitment on the nursing performance of operating room(OR) nurses. The study was conducted on 226 OR nurses from tertiary healthcare institutions in Seoul. Multiple regression analysis was performed to determine the effect of OR nurses on nursing performance. In results, the factors that affect the nursing performance of OR nurses included the concreteness of goals, job commitment, and measurability of objectives in that order, and these variables explained 25.9% of the nursing performance. Therefore, in order to improve the performance of the nursing work, it is necessary to make efforts to create a work environment where nursing can be carried out due to the nature of the nursing operation. In addition, it is essential to develop a strategy to further the influence of the concreteness and measurability of goals among other attributes, thereby enhancing the job performance of OR nurses.