• 제목/요약/키워드: Health services

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Customer Perspective Analysis on Ubiquitous Healthcare Services

  • 이윤미;한현수
    • 한국경영정보학회:학술대회논문집
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    • 한국경영정보학회 2008년도 춘계학술대회
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    • pp.114-120
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    • 2008
  • While ubiquitous healthcare (u-health) services were expected to propagate along with conventional healthcare services, recent progress indicated rather limited market acceptance. In this paper, we investigated the fundamental causes of why the consumer acceptance level of u-health services has been low. We draw upon innovation adoption theories to analyze the consumer readiness of the typical u-health services. The comparative analysis between innovative u-health services and conventional services was performed using analytic hierarchy process (AHP). Subsequently, policy and business implications including technological breakthrough insights were discussed based on the customer perspective comparative adoption analysis. The propositions captured through this study provide useful insight to further studies on u-health services.

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병원건강증진서비스에 대한 의료소비자의 이용의도 (Customer's Intention to Use Hospital-based Health Promotion Services)

  • 함명일;강명근;박춘선;조우현
    • Journal of Preventive Medicine and Public Health
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    • 제36권2호
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    • pp.108-116
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    • 2003
  • Objective : To determine the relationships between customer's attitude, the subjective norm and the intention to use hospital-based health promotion services. Methods : This study was based on the theory of reasoned action, suggested by Fishbein and Ajzen. The subjects of this study were 501 residents of Seoul, Bun-dang, Il-san and Pyung-chon city, under 65 years, who were stratified by sex and age. A covariance structural analysis was used to identify the structural relationships between attitude towards health promotion programs or services, their subjective norm and their intention to use the aforementioned services. Results : The subjective norm for using the health promotion programs or services provided by hospitals was a significant predictor of the intention to use, but the attitude towards the services was not significant Conclusions : Our results suggest that a customer's reference group affects their use of the hospital-based health promotion services. Because the subjects of this study were restricted to specific urban areas, there are limitations to generalizing the study results. Despite the limitations of these results, they can serve as baseline information for the understanding of consumers behavior toward hospital-based health promotion services.

한방 의료 서비스 품질이 환자 만족 및 재이용 의도에 미치는 영향 (A Study on Relationship between Health Services Quality and Customer's Satisfaction in Oriental Medicine Hospitals)

  • 조영신;권종훈
    • 대한한의학회지
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    • 제27권2호
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    • pp.86-95
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    • 2006
  • Purpose : This study was conducted to understand Oriental medical health services and analyze the relationships between the perceived Oriental medical health services and the effect, influencing patient satisfaction as. well as intentions of re-visiting such hospitals. Methods : SPSS 10.0, a statistical processing method, was used to process the study data and frequency and ANOVA analysis were used to analyze the differences. Also, Pearson correlation coefficient was performed to analyze the relationships between work satisfaction and health services quality, as well as patient satisfaction and intentions to re-visit such hospitals. Results : Most patients were satisfied with the service, but it was shown that improvement of facilities and medical equipment was needed. The survey showed higher satisfaction with longer experience of doctors and nurses. Staff recognition of health services quality seemed lower than patient satisfaction, so efforts to improve the health services and relationships between health services quality and patient satisfaction are necessary. Conclusion : Higher quality and satisfaction with Oriental medical health services are going to improve total re-use intention to a significant degree.

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보건의료발전계획 수립의 시급한 필요성 (The Urgent Need to Establish the Plan for Development of Health and Medical Services)

  • 박은철
    • 보건행정학회지
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    • 제29권3호
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    • pp.245-247
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    • 2019
  • Although 19 years have passed since the enforcement of the Framework Act on Health and Medical Services, the Plans for Development of Health and Medical Services has not been established. This Plan is a 5-year basic long-term plan that covers the whole of health and medical services. This Plan should point to the direction of 30 long-term plans of healthcare, and this Plan should serve as a combination and coordination of 30 long-term plans and 22 related laws. The United States, the United Kingdom, and Japan have established long-term healthcare plans (4-, 10-, and 20-year plans, respectively). The long-term health plan of the United States has been approached bottom-up, those of the United Kingdom and Japan have been approached top-down. The rapid environmental changes that Korea is and will be experiencing emphasize urgently the need for establishing the Plan for Development of Health and Medical Services.

소규모 사업장의 보건관리업무수행 관련 요인 (Factors Associated with Performance of Occupational Health Services in Small-sized Workplaces)

  • 박정숙;김광기;김형아;이윤정
    • 한국직업건강간호학회지
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    • 제21권2호
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    • pp.125-133
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    • 2012
  • Purpose: This study is to identify factors associated with performance of occupational health services in small-sized workplaces in Korea. Methods: The data were collected from a random sample of 1,158 occupational health managers working for small-sized workplaces across the nation in which occupational health services were supported by Korean Industrial Health Association. A structured questionnaire was self-administrated by occupational health managers about characteristics of workplaces, occupational health managers, and performance level of occupational health services. Results: Stepwise multiple regression analyses revealed that factors associated with performance of occupational health services in small-sized workplaces included supervisor being designated, occupational health manager having received safety and health training, and employer's concern with activities of health management. Conclusion: Government should make efforts to raise the level of employer's concern to occupational health activities. And it is needed to promote health managing staff as a core personnel to self-management for occupational health system.

Reimbursement for Preventive Health Services: The U.S. Experience

  • Davis, Karen
    • Journal of Preventive Medicine and Public Health
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    • 제22권1호
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    • pp.1-7
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    • 1989
  • This paper examines the failure to promote adequate preventive health care in the U.S. It focuses specifically on the preventive health services of screening, counseling, and immunization. It explores evidence on their effectiveness, as well as coverage under current private and public health insurance plans. It concludes with a proposal to expand health insurance coverage for preventive services and to reimburse physicians directly for preventive health services provided to patients.

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전통시장 근로여성의 건강실태 및 보건의료요구도 조사 (Women's Health Status Working at Traditional Marketplaces and Their Needs for Public Health Care Services)

  • 황원주;김진아;김희걸
    • 지역사회간호학회지
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    • 제28권1호
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    • pp.44-54
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    • 2017
  • Purpose: The purpose of this study is to analyze health status of women working in traditional marketplace and their needs for public healthcare services. Methods: A descriptive survey of 500 women working at three traditional marketplaces was conducted. Results: street vendors' health status were much poorer than store merchants'. Furthermore, psychosocial factors like job stress and depression were increased in street venders. Thus, the public healthcare programs required by them included exercise programs (28.2%) and health checkup (26.8%). In addition, 31.2% of the participants reported that they needed visiting nursing care services. The rate of occupational health and safety or employment insurances was as low as 10.8%. Conclusion: Effective interventions including psychosocial factors for women workers at traditional marketplaces need to be developed based on these results. Also, it is recommended that public health care services such as outreach services and visiting nursing care services for women working at traditional marketplaces be provided. Furthermore, institutional provisions such as insurances for protecting these vulnerable groups' health are needed.

집단보건관리 산업간호사를 위한 간호업무 지침 (Nursing Guide for Occupational Health Nurses Working in Small-scale-enterprises)

  • 유경혜
    • 한국직업건강간호학회지
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    • 제8권1호
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    • pp.68-83
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    • 1999
  • Occupational health nursing (OH N) guide book has been perceived as necessary since group occupational health services started. This study aimed to develop the guidebook for occupational health nurses working in small-scale enterprises(SSE). The guide area of nursing services was selected in 10 categories. These areas were 4 Workplace attitude for occupational health nursing', 'Nursing process', 'Workplace environmental monitoring', 'Personal protective devices', 'Record', 'Health counselling', 'Communication', 'Health education', 'Health screening' and 'Health promotion'. The content was mainly constructed with literature review. The pretest was done to find out what OH nurses do feel about their OH nursing services. Figures were used to guide some occupational health nursing services (OHNS). The further research was expected to develop in more extensive depth and quality.

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보건소 영유아 영양사업 실태와 보건소 종사자와 영유아모의 영양사업 요구도 (Status and Needs for Nutrition Services for Infants and Preschoolers among Public Health Center Workers and Infants Mothers)

  • 구재옥;최경숙
    • 대한지역사회영양학회지
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    • 제6권3호
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    • pp.354-360
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    • 2001
  • This study was carried out to investigate the present status of nutrition services for infants in public health centers and the need for nutrition services of health workers and infants mothers. The study subjects were 146 health workers and 197 infants mothers. The results were as follows : At present, the only major nutrition services for infants were vaccination and dental care. Proper nutrition management services were available to infants. Nutrition knowledge scores were 16.8 for health workers and 15.3 for mothers out of 20 possible points. Health workers strongly demanded a well-organized nutrition education program, government support, audio-visual materials and the employment of a community nutritionist. The public health workers, in particular, demanded the development of education programs for breastfeeding and weaning. The infants mothers demanded services of nutrition information and teaching of cooking and menu planning. Based on this, the results suggest that the employment of a community nutritionist and the development of practical nutrition service programs for infants are needed very urgently for public health centers.

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