• Title/Summary/Keyword: Government Service

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The New-Institutionalism Perspective for Long-term Care Service Evaluation System (노인 장기요양기관에 대한 현행 평가제도가 조직구조 및 활동에 미치는 영향)

  • Kwon, Hyunjung
    • Korean Journal of Social Welfare
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    • v.66 no.2
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    • pp.5-29
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    • 2014
  • The purpose of this study is to interpret how the long-term care evaluation system implements in the actual service settings with institutional isomorphism and decoupling based on new-institutional theory. This study conducted in-depth interview with employees engaged in 7 long term care service facilities. Directed qualitative content analysis was used to analyze the data. As a result, unlike the intention of the long-term care evaluation system to improve the efficiency of the organization by market competition, it found that organizations forcibly adapted a evaluation system to rely on government's resources and it results in isomorphism phenomena which is similar between organizations. This results confirmed that the evaluation system has implemented in the direction of enhancing the government's role to standardize and institutionalize the long-term care service rather than improving the efficiency of the organization by market competition. This study also partially found the phenomenon of decoupling between organizational formal structure accompanied by isomorphism and real behaviors. These results suggest that it is required to improve government's evaluation indicators on the issue of inefficiency caused by dual structure of organizations. In addition, this study proposes that government's evaluation index which is reflected the characteristics of care service is necessary for operating.

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A Study on Social Media Usage of Government Archival Services and Users' Interestedness: Focused on "National Archives of Korea" and "Presidential Archives" (공공기록관의 소셜미디어 이용 현황 및 이용자 관심도 분석: 국가기록원과 대통령기록관을 중심으로)

  • Choi, JungWon;Gang, JuYeon;Park, JunHyeong;Oh, Hyo-Jung
    • Journal of the Korean Society for information Management
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    • v.33 no.2
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    • pp.135-156
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    • 2016
  • Recently, as the importance of user-oriented archives management is becoming increasingly, government archives try to serve interactive services using social network service (SNS) beyond one-way approaches. This study aims to analyze usage of government archives service in social media and examine users' interestedness. We especially select "National Archives of Korea" and "Presidential Archives" as target government archives and collect tweets from 2010 to 15th April 2016. Our study adopts informetric approaches and social media analysis including buzz analysis, time series analysis. We differentiate between the tweet collection posted by government archives themselves and the other collection generated by general users. Furthermore we conduct correlation analysis of tweet and social issues and propose application plan for government archives services in social media environment.

The Study on Development of Technology for Electronic Government of S. Korea with Cloud Computing analysed by the Application of Scenario Planning (한국 전자정부와 클라우드 컴퓨팅 기술개발연구 - 시나리오플래닝을 적용하여 -)

  • Lee, Sang-Yun;Yoon, Hong-Joo
    • The Journal of the Korea institute of electronic communication sciences
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    • v.7 no.6
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    • pp.1245-1258
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    • 2012
  • This study is about development of technology for electronic government of S. Korea with cloud computing analysed by the application of scenario planning. As a society of knowledge and information has been developed rapidly, because of changing from web environment to ubiquitous environment, a lot of countries across the world as well as S. Korea for e-Government have a variety of changes with cloud computing service. So this research focused on the strategy consulting of e-Government of S. Korea with development of cloud computing technology analysed by the application of 'scenario planning' as a foresight method. As a result, the future policy for development of cloud computing technology for electronic government of S. Korea is to further spur the development of technology for hard ware and internet data center as SLA(Service Level Agreement) and service provisioning, more improvement of level of technology with soft ware solution as resource virtualization, open API(Application Programming Interface).

Enterprise GIS Implementation Plan at Local Government: from Data Centric to Service Centric Architecture (지방자치단체의 Enterprise GIS 고도화전략: 데이터중심에서 서비스중심 아키텍처로)

  • Kang, Young-Ok
    • Spatial Information Research
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    • v.15 no.3
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    • pp.347-362
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    • 2007
  • GIS has been rapidly developed since 1995 when the Ministry of Construction and Transportation started the First National GIS Construction Project and built large scale topographic map at local governments level. From that time local governments have been built several application system such as road management system, waterworks management system, sewer management system, underground facilities management system, and urban planning information system, etc. However, the construction of GIS application system at different department level brings the problem of data sharing and overlapping database construction. To overcome this environment Enterprise GIS concepts has been introduced. In case of Seoul Metropolitan government Spatial Data Warehouse have been constructed. However, Seoul Metropolitan government still have the problem of inactive use of GIS system and adaption to the rapidly changing information environment. This study aims to present Strategic plan to uggrade Enterprise GIS concenpt from data centric to service centric architecture at local government level.

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The Dynamics of British Welfare Pluralism from Post World War II until the New Labour Government: Personal Social Service Policy for the Elderly (제2차 세계대전 이후부터 신 노동당 정부까지 영국의복지 다원주의의 역동성: 노인을 위한 개인적 사회 서비스 정책을 중심으로)

  • Park, Seung-Min
    • 한국노년학
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    • v.39 no.3
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    • pp.429-449
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    • 2019
  • The purpose of this research is both to analyse the dynamics of welfare pluralism in the personal social service policy for elderly British people and to provide policy implications based on analysis of the post World War II time era up until the end of the New Labour Government. Content analysis of government and parliament reports, minutes, scripts for party conferences, legislations, declassified government documents, and institutes' reports of the Conservative, Labour, and New Labour Governments from 1945 to 2010 shows that the governments played only assistive roles in welfare pluralism at any given point in time. The negative experiences of elderly British can be attributed to the unbalanced structure of roles held by public and private institutions for personal social services. They ultimately have important policy implications for the foundation of welfare pluralism in elderly Korean community care by the Moon Jae-in government.

Effectiveness of the Verif $EYE^{TM}$ machine -vision technology for complying with reducing microbial indicator counts on beef carcasses

  • Lee, Jeong-Ah;Kim, Sa-Hyun;Lee, Sang-Koan;Kim, Gi-Cheol;Oh, Hye-Won;Jung, Tae-Nam;Lee, Yang-Soo;Jung, Chang-Jin;Jang, Won-Hyuck
    • Korean Journal of Veterinary Service
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    • v.30 no.2
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    • pp.191-196
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    • 2007
  • The slaughter process for cattle will inevitably transfer some bacteria onto the carcasses. The goal of food safety programs is to minimize and effectively remove this contamination. This study was attempted by the Verif $EYE^{TM}$ machine-vision technology that might be useful for reducing microbial indicator counts and could reduce the contamination chance of E coli O157:H7 and Salmonella spp on beef carcasses. For the evaluation of the effectiveness of the Verif $EYE^{TM}$ technology, 80 samples were examined by the inspection device over 15 days. On an examination of FDS-positive samples compared to negative controls from the same carcasses, aerobic plate counts were bigger than the negative control samples (5.26 vs 4.60 log). Enterobacteriaceae counts were greater on the positive samples than the corresponding negative control samples (2.07 vs 1.17log). There was a consistent correlation between samples detected by the Verif $EYE^{TM}$ system with detectable counts. For example, 100% of positive samples had detectable APC and 91.2% of positive samples had detectable TCC. Therefore, if areas detected as positive for contamination by the Verif $EYE^{TM}$ system were removed from the carcasses, significant sources of microbial contamination will be reduced for objective compliance with HACCP. This results suggest that the use of Verif $EYE^{TM}$ machine-vision technology might be useful for reducing microbial indicator counts (APC, TCC) and could help reduce the risk of presence of E coJi O157:H7 and Salmonella spp on Beef carcasses.

Customer Satisfaction Analysis for Urban Railway Service Quality by IPA Analysis (IPA 분석을 이용한 도시철도 서비스품질의 고객만족도 분석)

  • Kim, Heung-Chul
    • Journal of the Korean Society for Railway
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    • v.18 no.5
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    • pp.502-511
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    • 2015
  • The purpose of this study is to prioritize the importance of urban railway service quality through statistical analysis. This was done to maximize customer satisfaction by providing customers of urban railway services (including LRT), operated by the local government, with a better customized service quality. It was hoped that this project would boost the need for public transportation by increasing customer satisfaction, which would eventually lead to more profitable revenue. The results of validity certification of expectations and perceptions before and after the use of government funded urban railway and private sector invested urban railways show that there are gaps for 18 items for the government funded urban rail projects (p<.01), while there is no significant difference for 2 items between expectation and perception (p>.05); private sector invested urban railway projects show differences for all 20 items (p<.001). Therefore, IPA analysis is conducted to improve the service quality; this should lead to a remedy that focuses on service quality. The findings of this study will contribute to providing management strategies for boosting customer satisfaction and creating revenue through customized service quality in the urban railway operating industry (including LRT), which is currently suffering from chronic deficits.

주민서비스 [입체체험관] 프로젝트 - '중랑 한(HAN : Here And Now)마음 만들기' 마케팅을 위한 -

  • Kim, Yeong-Hui
    • 한국디지털정책학회:학술대회논문집
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    • 2007.06a
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    • pp.117-126
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    • 2007
  • The current participative government has started to carry out Residents Service Reform that transforms the transmission system of suppliers' oriented convenience to one-stop tai for made civil and governmental integral ion service for the purpose of realizing universal Social Benefits in responding to increasing desires of people according to the changes of social and economic conditions by overcoming the existing limit of transmission system. This study has analyzed the status and problems of local autonomous organizations according to the innovation of support for the life of residents and in order to solve these problems, I present the implementation strategy of transmission system of civil and government cooperation tailor-made integral ion service through the project of "30 experiencing hall for Social Benefits, " which is a joint project of civil and government dove loped by Jungrang-gu. In addition, it aims for the completed accomplishments of this project to settle as eight largest services market ing brand in 30 method and also as the best strategic brand for the "establishment of network of civil and governmental cooperation" with suppliers of public services, suppliers of civil service, and residents, who are suppliers as well as potential customers, for solving problems of local communities.

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Evaluating the Performance of Housing Service Centers by NGOs in Housing Welfare Delivery System - An Implication of Collaboration with Lower Level Local Governments - (주거복지전달체계에서 주거복지센터의 활동 평가 - 기초지자체와의 협력가능성을 중심으로 -)

  • Nam, Won-Seok
    • Journal of the Korean housing association
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    • v.21 no.5
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    • pp.63-72
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    • 2010
  • The purpose of this study is to evaluate the performance of Housing Service Centers in terms of a new attempt made by NGOs and to then determine the implication of collaboration with lower level local governments in a housing welfare delivery system. The evaluation of the performance of the Housing Service Centers focused on three aspects: the performance outcomes for three years, comparative advantages to lower level local governments, and the vulnerability as an NGO. As a result of evaluating the outcome of Housing Service Centers and comparative advantages of Housing Service Centers to the local government, it is expected that a more effective housing welfare delivery system is able to be constructed when Housing Service Centers and lower level local governments collaborate. However, fiscal vulnerability of Housing Service Centers as NGO's will restrict the sustainability of the collaboration of both organizations. Therefore, as a conclusion, this study proposed that the governments should make use of Housing Service Centers as a public policy agency and projects should be based on a contract.

User's Satisfaction with Universal Design in Local Government's Public Service Center - Focusing on Public Service Centers in Gwangju Metropolitan City - (지방자치단체 민원실의 유니버설디자인에 대한 이용자 만족도 조사연구 - 광주광역시 구청사를 중심으로 -)

  • Choe, Ah-Jin;Kim, Mi-hee
    • Journal of the Korean housing association
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    • v.27 no.4
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    • pp.67-76
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    • 2016
  • The purpose of the study was to identify user' satisfaction about universal design in public service center that will be needed for helping planning and design the public service center. This study conducted a questionnaire survey targeting visitor in five district's public service center in Gwangju metropolitan city. A total of 253 responses were analyzed for identifying the level of satisfaction about universal design in public service center. The study also analyzed of the respondents depending on their demographic characteristics. The features of universal design were categorized into supportive design, communicability, safety-oriented design and accessible design, and total 25 specific items were included in the evaluation. Most of the respondents were satisfied with the waiting space, however they showed a lower level of satisfaction toward the information materials space. Those with a higher education attainment tended to be associated with stronger satisfaction with common space and information materials space. Groups with a lower age were more likely to be satisfied with common space and public service space. Also female tended to show a stronger degree of satisfaction with common space than male. The findings from this study should provide a guideline for planning and design the public service center.