• 제목/요약/키워드: Governance model

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조직신뢰가 고객지향성에 미치는 영향 -직무열의의 매개영향을 중심으로- (The Influence of Job Engagement on Customer-Orientation: Mediating Effect of Organization Trust)

  • 현병무;김성종
    • 한국콘텐츠학회논문지
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    • 제15권4호
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    • pp.443-453
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    • 2015
  • 본 연구는 조직신뢰가 고객지향성에 미치는 영향을 경험적으로 파악하여 조직이론과 조직행태적 시사점을 도출할 목적으로 수행되었다. 그동안 조직구성원의 사회심리적 요인이 조직에 미치는 영향에 대하여 다양한 연구가 이루어져 왔다. 그러나 실질적 소유권을 가진 최대 주주가 경영권을 행사하는 지배구조적 조직과 정부가 실질적으로 경영진을 임명하는 공공부문이 지배구조를 장악하는 두 집단의 조직에 있어 조직신뢰와 고객지향성에 대한 연구는 이루어지지 않았다. 그러므로 이 두조직 내에서 조직구성원의 조직신뢰가 높을수록 고객지향적 태도를 가지게 될 것이라는 가설적 관계를 실증적 자료를 통하여 검증하고, 이 과정에서 긍정적이고 성취지향적 행동의 에너지가 되는 직무열의가 매개적 역할을 하는지를 구조모형을 통하여 분석하였다. 나아가 조직신뢰, 직무열의, 고객지향성의 구조적 관계가 조직 지배구조의 특성에 따라 어떻게 나타나는지를 밝히고자 하였다. 본 연구 결과 두집단 모두 조직신뢰가 고객지향성에 긍정적으로 영향을 미치는 것으로 확인되었으며 이러한 결과를 바탕으로 지향적 구조 체제의 합리적 도입, 개인별 업무의 중요도에 따른 우선순위 과업체계 제고, 잘못을 인정하고 개선하는 행동 양식 배양, 일관성 있는 직원들에 대한 태도의 경주, 명확한 비전의 제시 및 투명하고 공정한 대우 보장, 팀워크 중심 워크숍의 정기적 개최 및 다양한 커뮤니케이션 통로 마련 등을 제언하였다.

A Model of Artificial Intelligence in Cyber Security of SCADA to Enhance Public Safety in UAE

  • Omar Abdulrahmanal Alattas Alhashmi;Mohd Faizal Abdullah;Raihana Syahirah Abdullah
    • International Journal of Computer Science & Network Security
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    • 제23권2호
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    • pp.173-182
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    • 2023
  • The UAE government has set its sights on creating a smart, electronic-based government system that utilizes AI. The country's collaboration with India aims to bring substantial returns through AI innovation, with a target of over $20 billion in the coming years. To achieve this goal, the UAE launched its AI strategy in 2017, focused on improving performance in key sectors and becoming a leader in AI investment. To ensure public safety as the role of AI in government grows, the country is working on developing integrated cyber security solutions for SCADA systems. A questionnaire-based study was conducted, using the AI IQ Threat Scale to measure the variables in the research model. The sample consisted of 200 individuals from the UAE government, private sector, and academia, and data was collected through online surveys and analyzed using descriptive statistics and structural equation modeling. The results indicate that the AI IQ Threat Scale was effective in measuring the four main attacks and defense applications of AI. Additionally, the study reveals that AI governance and cyber defense have a positive impact on the resilience of AI systems. This study makes a valuable contribution to the UAE government's efforts to remain at the forefront of AI and technology exploitation. The results emphasize the need for appropriate evaluation models to ensure a resilient economy and improved public safety in the face of automation. The findings can inform future AI governance and cyber defense strategies for the UAE and other countries.

내외부 압력이 ESG 활동과 경영성과에 미치는 영향에 관한 연구 (A Study on the Effect of Internal and External Pressures on ESG Activities and Business Performance)

  • 박태양;김종대
    • 산업경영시스템학회지
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    • 제46권1호
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    • pp.1-14
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    • 2023
  • This study is a leading case of empirical analysis of whether, when corporate stakeholders (government, investors, customers, managers, employees) put pressure on companies for ESG management, it affects the introduction and implementation of ESG activities (environmental, social, governance) and affects business performance. As for the research method, a sustainability report was published, and a web survey of Korea Research Inc. was conducted from May 10 to May 20, 2022 targeting ESG management managers of 192 companies, and analyzed through the PLS structural equation model. As a result of the study, it was found that the introduction and execution of ESG is closely influenced by the pressure from the government, investors, managers, and employees, and in particular, the internal pressure of current managers and executives and employees has a great impact on the introduction and implementation of environmental, social, and governance activities. In particular, although external pressure also has some influence, it is practical to suggest that strong internal pressure is necessary for continuous activities and performance. And, methodologically, the main activity indicators of the GRI Reporting Guidelines, which are the most representative ESG management indicators, were developed as a questionnaire, and reliability, validity, and model fit were secured through comparison with indicators of multiple systems and expert reviews. The limitations of this study are that more in-depth analysis by industry or size is possible when ESG management is mature and sufficient samples are secured, and complex ESG pressure factor modeling is possible when more diverse stakeholders are added.

디지털도서관의 IT 거버넌스를 위한 전략적 연계의 사회적 자본 분석 모형 (A Study on Social Capital of Strategy Alignment to IT Govenance in Digital Libraries)

  • 이정수;김성희
    • 정보관리학회지
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    • 제26권3호
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    • pp.295-316
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    • 2009
  • 디지털도서관은 통합관리를 위해 정보기술의 표준화 모델인 아키텍처와 거버넌스를 도입하고 있으며, 도서관의 체계적인 정보기술 거버넌스는 도서관의 정보기술과 업무 부문의 효과적인 융합으로 통합적인 조직의 전략 및 목표를 개발하고, 추진하여 관리하는 조직 기능이라 할 수 있다. 이러한 맥락에서, 본 연구의 목적은 도서관 조직내의 정보기술 및 업무 관련 사회연결망 구조를 통해 도서관의 통합적 관리 운영을 위한 전략적 연계의 사회적 자본에 대한 분석 모델을 제시하는 데 있다. 전략적 연계를 위한 사회적 자본의 분석 모형은 첫째, 인적자원의 특성을 통한 전체 사회연결망 분석으로 둘째, 1) 커뮤니케이션 2) 경쟁력 및 가치 3) 거버넌스 4) 파트너쉽 5) 범위와 아키텍처 6) 역량의 전략적 연계 요소 분석으로 셋째, 전략적 통합성 및 기능적 통합성의 전략 적 연계 분석으로 설계하였다. 이러한 세 가지 사회적 자본은 사회연결망 분석 이론의 연결성, 중심성, 관계성으로 평가된다.

코로나19 위기와 데이터 국가: 한국의 데이터 국가와 보건위기 거버넌스 (Corona 19 Crisis and Data-State: Korean Data-State and Health Crisis Governance)

  • 장훈
    • 의정연구
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    • 제26권3호
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    • pp.125-159
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    • 2020
  • 코로나 위기의 세계적 확산 이후에, 한국의 성공적인 방역과정에 대한 사회과학적 관심이 안팎으로 크게 고조되었다. 특히 한국의 국가와 시민의 역할에 대한 사회과학적 논의는 특별한 관심의 대상으로 떠올랐다. 그러나 이 논문은 한국의 성공적 방역에 대한 기존 논의들이 한국의 국가의 강한 개입과 동원역량, 그리고 순응적 시민들의 역할에 초점을 맞추는 과정에서 모호한 개념 설정과 부적절한 방법론상의 한계를 드러내었다고 본다. 강한 국가라는 개념은 모호한 것이며, 순응적 시민이라는 관념은 한국의 지난 수십 년간의 현실 및 실제와도 일치하지 않는다고 할 수 있다. 이 연구에서 우리는 한국 국가의 방역 역량은 데이터 자본주의 시대의 데이터 국가로서의 역량 발휘라는 관점으로 이해할 수 있음을 제시하였다. 첫째, 코로나19의 확산을 통제하는 데에 있어서 국가는 방대한 디지털 데이터의 추출, 종합, 적용의 과정을 주도하는 주도자였지만 데이터 국가의 역량은 법률적인 기반과 매뉴얼에 입각한 방역주도, 그리고 민간부문과의 협력을 통해서 발휘되었다. 이를 통해서 한국 데이터 국가의 방역은 투명성과 민간 협력이라는 개방적 성격을 발휘하였다. 둘째, 이러한 데이터 국가의 주도적 역량은 코로나 보건위기에 대한 갑작스러운 대응이라기보다는 30년의 역사를 통해서 한국 사회의 디지털 역량, 산업부문의 디지털 역량을 기획, 주도하고 설계해온 한국 국가성격의 진화 과정에 따른 것이다. 셋째, 하지만 데이터 국가와 시민들의 관계를 살펴보면, 국가 주도의 압출 거버넌스 모델에 가깝다. 국가 방역정책의 반응성은 높지만, 위기 국면에서 개인의 인권, 자유, 방역의 균형점에 대한 사회적 합의 형성은 충분치 않다. 이를 위한 폭넓은 사회적 담론은 충분치 않으며 따라서 이를 통한 시민들의 공동체 연대의식의 형성 역시 부족하다.

정보시스템 서비스 평가를 위한 측정모형의 개발 및 실증적 검증 : 중국 SI 기업 사례 (The Measurement Model for the Evaluation of Information Systems Service : The Case of Chinese SI Company)

  • 이상재;임규건
    • 한국IT서비스학회지
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    • 제10권2호
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    • pp.141-162
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    • 2011
  • The controls of Information Systems (IS) have been an more critical issue controls as the sophistication and integration of IS is more proceeded. ITGI (The Information Technology Governance Institute) of ISACA (Information Systems Audit and Control Association) has suggested COBIT (Control Objectives for Information and related Technology) and this has been widely recognized the evaluation model of IS controls. In COBIT, IS was evaluated in terms of process, information quality, and IT resources. This study used COBIT in order to suggest and empirically test an evaluation model of IS service. The data was collated from one major Chinese SI (Systems Integration) company in four domains of processes : planning and organization, acquisition and implementation, delivery and support, and monitoring. Seven factors are extracted using an exploratory factor analysis as follows : Overall IT planning process, technological assessment process in IT planning of IT, cost-benefit assessment process in IT planning, implementation process, support process, monitoring process, post-implementation evaluation process. The results of confirmatory analysis of three alternative measurement models indicated that the measurement model with one inherent or conceptual variable has greater model fitness than the other models. This study suggests the logical and general way to test and apply COBIT in evaluating IS services.

The Optimal Determination of the "Other Information" Variable in Ohlson 1995 Valuation Model

  • Bolor BUREN;Altan-Erdene BATBAYAR;Khishigbayar LKHAGVASUREN
    • 동아시아경상학회지
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    • 제12권2호
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    • pp.1-7
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    • 2024
  • Purpose: This study delves into the application of the Ohlson 1995 valuation model, particularly addressing the intricacies of the "Other information" variable. Our goal is to pinpoint the most suitable variables for substitution within this category, focusing specifically on the Mongolian Stock Exchange (MSE) context. Research design, data, and methodology: Employing data spanning from 2012 to 2022 from 60 MSE-listed companies, we conduct a comprehensive analysis encompassing both financial and non-financial indicators. Through meticulous examination, we aim to identify which variables effectively substitute for the "Other information" component of the Ohlson model. Results: Our findings reveal significant outcomes. While all financial variables within the model exhibit importance, certain non-financial indicators, notably the company's level and state ownership participation, emerge as particularly influential in determining stock prices on the MSE. Conclusions: This study not only contributes to a deeper understanding of valuation dynamics within the MSE but also provides actionable insights for future research endeavors. By refining key variables within the Ohlson model, this research enhances the accuracy and efficacy of financial analysis practices. Moreover, the implications extend to practitioners, offering valuable insights into the determinants of stock prices in the MSE and guiding strategic decision-making processes.

Importance of Clusters in Industry Development: A Case of Singapore's Petrochemical Industry

  • Pillai Jayarethanam
    • 기술혁신연구
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    • 제14권2호
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    • pp.1-27
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    • 2006
  • This paper rejuvenates the existing discussion on the importance of cluster approach to industry development strategies. Current evidences suggest that the shape of economic policy and practice is changing significantly around the world. Governments continually search for new tools and policy formulas to improve economic performance and create economic prosperity for all citizens. In this context a more proactive and strategic role for government in support of the cluster-based economic development model has emerged. This paper uses Singapore's petrochemical industry as an example to study the cluster approach to industry development. In doing so, there is much optimism to the importance of state and its institutions to play a significant role on industry development. Nevertheless, the study also raises doubts on whether the cluster-based strategy is due to the concept itself or due to other important factors.

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아웃소싱 기업간 통제와 관계 몰입에 있어서 신뢰 매개 역할에 관한 연구 (The Relationship between Control Mechanism and Commitment in Information Systems Outsourcing : The Mediating effects of Trust)

  • 최재웅;한만용;정병호
    • 디지털산업정보학회논문지
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    • 제6권4호
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    • pp.251-265
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    • 2010
  • Recently, with increasing interest in the subject of interfirm relationship mechanism, some information systems researchers point out that existing outsourcing theories are limited in explaining the choice of governance mechanisms in interfirm relational exchanges. Recognizing the importance of trust-commitment, this study focuses on the relationship of between control mechanism and commitment. Especially the role of trust as mediator is mainly researched. A mediation model was suggested on the basis of theoretical linkages from prior relevant studies. The research model was empirically tested with 73 IS outsourcing projects. The findings have significant impactions for further research and practice. Findings are as follows: First, outcome control, process control, social control had positive effects on trust and commitment. Second, inter-organizational trust played as a partial mediator on the relationship between control mechanisms and commitment. Based on these findings, the implication and the limitation of the study were presented including some directions for future studies.

Collaborative Process to Facilitate BIM-based Clash Detection Tasks for Enhancing Constructability

  • Seo, Jung-Ho;Lee, Baek-Rae;Kim, Ju-Hyung;Kim, Jae-Jun
    • 한국건축시공학회지
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    • 제12권3호
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    • pp.299-314
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    • 2012
  • One of reasons for introducing Building Information Modeling (BIM) is to support clash detection tasks by means of a 3D product model. In the conventional construction project process, clashes have been found during construction phase. However, it can cause cost overrun and time delay. In order to investigate and correct clash detections at design phase, relevant business process and guide for this task should be provided. This study aims to identify hindrances in clash detection tasks at the design phase and analyze its current process using IDEF0 model. Despite the convenience of IDEF0 as a systems analysis tool, professional participants might have difficulties to understand their own tasks according to business process. For this reason, in this research, Business Process Model and Notation (BPMN) is introduced to provide ideal process and required decision making governance. The provide BPMN model will provide insights for a BIM-based collaborative environment to enhance the constructability through the construction project.