• Title/Summary/Keyword: Gender Trust

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Determinants of Intention to Borrow Consumer Credit in Vietnam: Application and Extension of Technology Acceptance Model

  • HOANG, Van Hai;NGUYEN, Phuong Mai;LUU, Thi Minh Ngoc;VU, Thi Minh Hien
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.4
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    • pp.885-895
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    • 2021
  • The purpose of this study is to examine the determinants of intention to borrow consumer credit of Vietnamese people by applying the Technology Acceptance Model (TAM) and extending it with several variables, including anxiety, perceived trust, and perceived financial costs extracted and adapted from the existing literature. A questionnaire survey was administered in the big cities of Vietnam to a total of 602 consumers. Structural equation modeling (SEM) techniques have been employed to investigate the relationship among intention determinants to borrow. Findings show that perceived usefulness mediates the impact of subjective norms on the intention to borrow consumer credit. At the same time, subjective norms also directly influence the intention to borrow. Notably, anxiety, perceived trust, perceived financial cost, perceived ease of use have no significant influence on intention to borrow. Meanwhile, education level is confirmed to have a moderate influence on intention to borrow consumer credit of Vietnamese people. However, there is not enough statistical evidence about the influence of gender and marital status on the intention to borrow consumer credit in Vietnam. Based on the findings of the Vietnamese consumer credit market, we proposed some suggestions to promote the growth of the market in the future.

An Empirical Study of Customers' Satisfaction and Repurchase Intention on Online Shopping in Vietnam

  • NGUYEN, Lan;NGUYEN, Thu Ha;TAN, Thi Khanh Phuong
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.1
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    • pp.971-983
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    • 2021
  • This study aims to examine the factors that affect customer satisfaction and repurchase intention of online shoppers in Vietnam. We used the anklet method to collect information by sending the online questionnaire to Vietnamese people via social media like Facebook, Zalo, and instructed participants to fill out the survey. This study collected data randomly from 597 Vietnamese individuals who have experienced online shopping. Applying both qualitative and quantitative methods, we investigated the impacts of factors (responsiveness, trust, convenience, delivery, information quality and perceived website usability) on customer satisfaction and repurchase intention. The results revealed that: (1) Information quality, delivery, convenience, and perceived website usability have the most significant impacts on customer satisfaction and intention, (2) Trust moderately affects satisfaction and repurchase intention, (3) Responsiveness has no significant influence on repurchase intention and (4) Control variables, included gender and marital status also impacted satisfaction and repurchase intention because the study found that male customers are more satisfied than female customers and single people tend to repurchase at familiar websites more than the other people. The findings suggested that six mentioned factors have different levels of impacts on customer satisfaction and repurchase intention; moreover, the demographic factors also affect satisfaction and intention to repurchase.

The Disparities in Subjective Health by Employment Form and Gender: Focusing on the Interaction Effects with Health Resources (고용형태와 성별에 따른 주관적 건강에서의 격차: 건강자원과의 상호작용 효과를 중심으로)

  • Kim, Jin-Young;Lim, In-Sook;Song, Yea-Li-A;Han, Sinn-Won
    • Korea journal of population studies
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    • v.35 no.1
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    • pp.181-209
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    • 2012
  • Employment form and gender as stratification factors may generate health disparities in Korea. Previous studies have examined the existence of health disparities by employment form and gender. However, few studies examined how the health disparities can be reduced effectively. This study intends to confirm the existence of health disparities between employment-gender groups and explore the effective health resources which can reduce the possible disparities. Using a national probability sample of Korean adults collected in 2011, we attempts to test the interaction effects between employment-gender groups and health resources on self-rated health. For health resources, 24 variables of five dimensions(social relationship, psychological resource, activity factor, health behavior, and usage of medical service) are taken into account. In results, first, the health levels of the other three employment-gender groups are worse than that of male-regular workers. Second, the effective health resources which can reduce the health disparities are different across the employment-gender groups. An effective health resource for female-nonregular workers is a peaceful relationship with her children. Effective health resources for male-nonregular workers are peaceful relationships with his parents and siblings, low stress, religious activity, and exercise. An effective health resource for female-regular workers is interpersonal trust. These results imply that personal or social interventions for health of specific disadvantaged groups need to focus on specific resources which are more effective for the groups.

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Perception Survey Study on High-level Radioactive Waste: Targeting Local Residents in Gijang-gun, Busan (고준위방사성폐기물에 대한 인식 조사 연구: 부산 기장군 지역 주민을 대상으로)

  • Yeon-Hee Kang;Sung Hee Yang;Yong In Cho;Jung-Hoon Kim
    • Journal of the Korean Society of Radiology
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    • v.17 no.6
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    • pp.947-955
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    • 2023
  • This study was conducted to investigate the awareness of spent nuclear fuel among residents in nuclear power plant areas and use it as basic data for establishing a disposal facility for high-level radioactive waste. 204 questionnaires collected online were analyzed using SPSS Window Ver 28.0. To verify differences between groups, t-test and one-way ANOVA were performed. And correlation analysis was conducted to confirm the relationship between variables. As a result, first, risk perception regarding nuclear-related accidents showed statistically significant differences depending on gender and educational level. The position on the construction of a permanent disposal facility for spent nuclear fuel showed a statistically significant difference depending on gender, education, and age, and the perception of the importance of each evaluation standard for establishing a spent nuclear fuel management plan showed a statistically significant difference depending on education and age. In terms of trust in information-providing institutions, trust in the National Assembly was found to be the lowest. Second, the results of the correlation analysis between variables showed that local residents are aware that an alternative to the current disposal of spent nuclear fuel is needed, and that financial support for the construction of a permanent disposal facility is needed. Therefore, in order to build a high-level radioactive waste disposal site, it is believed that it is necessary to increase trust in the government, collect opinions from local residents, and provide economic support.

Factors Affecting Interpersonal Tolerance and Intolerance (대인 간 관용과 불관용에 영향을 주는 요인)

  • Joeng, Ju-Ri
    • Korean Journal of Culture and Social Issue
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    • v.28 no.3
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    • pp.307-329
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    • 2022
  • This study aimed to explore factors which can predict interpersonal tolerance and intolerance. Specifically, the study examined whether tolerance and intolerance would be explained by demographic variables, social desirability, empathy (cognitive empathy and affective empathy), fear of compassion for others, social trust, and zero-sum belief. Participants in the study were 445 adults (218 males and 227 females) who completed an online survey. Data were analyzed by using hierarchical regression analyses to control the effects of demographic variables and social desirability. The results indicated that tolerance was explained by gender, subjective socioeconomic status, social desirability, cognitive empathy, and social trust. In addition, intolerance was predicted by social desirability, fears of compassion for others, and zero-sum belief. It means that the constructs of tolerance and intolerance are distinct, and different factors predict tolerance and intolerance, respectively. Therefore, it would be necessary to develop realistic ways to promote tolerance and to prevent intolerance at the same time in order to achieve co-existence in a multicultural and diverse society.

Customer Satisfaction at Tiki.vn E-Commerce Platform

  • GIAO, Ha Nam Khanh
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.4
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    • pp.173-183
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    • 2020
  • This study has four objectives: (1) Identifying factors that affect customer satisfaction on online service quality of Tiki.vn, (2) Measuring the level of impact of the factors, (3) Testing the difference in satisfaction among groups of customers with different characteristics in terms of gender, age, income, academic level, and occupation, and (4) Proposing some managerial implications to improve the quality of online services by interviewing directly and online 200 individual customers who have shopped at Tiki.vn E-commerce platform for at least the last six months, using the convenient sampling method. This study analyzes the reliability of the scale through the Cronbach's alpha coefficient, Exploratory factor analysis, and Linear regression analysis. The findings identified four factors that influence positively customer satisfaction regarding the quality of online services in Tiki.vn E-commerce platform in the order of descending strength: (1) Trust, (2) Customer service, (3) Web design and (4) Safety. In addition, the results show no difference in customer satisfaction according to different academic levels, but in terms of occupation and income, gender, and age. The results show that the factors influencing most customer satisfaction are Reliability and Customer Service. Some managerial implications are then proposed to improve the quality of online shopping services at Tiki.vn.

Impact of Informal Networking on the Career Success in Hotel Employees -Focused on the Moderating Effect of Gender- (호텔종사원의 비공식적 인간관계가 경력성공에 미치는 영향 -성별의 조절효과를 중심으로-)

  • Choi, Woo-Sung;Kim, Hye-Young
    • The Journal of the Korea Contents Association
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    • v.10 no.12
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    • pp.445-456
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    • 2010
  • Human capital variables have been considered as very important determinants of career success. In this study have two purposes. The first is to examine the relationship between informal networking and career success. And gender moderated the relationship between informal networking and employability. The major findings of the study are summarized as follows: First, informal networking had positive effect on the career success. The relationship between members of the organization in the formation of informal relationships between the trust and if the organization's members to form a supportive organizational culture and organizational citizenship behaviors through which organizations such as the positive outcomes will be achieved. So informal networking have been considered as very important determinants of career success. Second, regarding the moderating effect of gender on the informal networking and employability, and informal networking played more important roles for men than woman in employability.

Female Peer Nurse's Experiences Working with the Male Nurses (남자간호사와 근무하는 여자 동료간호사의 간호현장 경험)

  • Suh, Yeonok;Lee, Kyungwoo
    • Journal of East-West Nursing Research
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    • v.23 no.1
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    • pp.33-44
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    • 2017
  • Purpose: The purpose of this study was to explore the experiences of female nurses who are working with the male nurse as a colleague in the clinical settings. Methods: Eleven female nurses who were working with a male nurse over six months were interviewed, and the data were analyzed by using the Giorgi's phenomenological method. Results: Six main meanings and nineteen themes emerged through this study. The six main meanings were as follows; prejudice against male nurses' roles, difficulties in establishing collaboration and trust as a peer, deficit of intimacy due to inappropriate attitude, weakening stereotypes ideas about male nurses, permissive mind of gender difference and individuality, expectations to the male nurses' contributions to nursing profession. Conclusion: These results could be utilized in the development of effective strategies to improve the male nurses' adaptation to the nursing clinical settings.

An Exploratory Content Analysis of a Saudi Women's Beauty Products' Discussion Forum

  • Al-Haidari, Nahed;Coughlan, Jane
    • Asia pacific journal of information systems
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    • v.25 no.4
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    • pp.805-822
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    • 2015
  • Online communities are an important source of electronic word-of-mouth (e-WOM). However, few studies have examined the use of such messages within the Middle Eastern context. This study focuses on Saudi women as members of an online beauty forum. Previous work suggested a mediating effect of gender, with women being more likely to trust word-of-mouth and follow it up with a purchase. A conceptual model with a theoretical underpinning from existing contributions in literature provides the basis of a coding framework for the message characteristics that influence members' e-WOM adoption. A total of 310 threads and 2200 messages coded into 5725 units were content analyzed to demonstrate cases where e-WOM was adopted and indicate further continuance intention with members returning to the forum. A new category of 'community bonding' was created from the content analysis given the prevalence of emotional aspects in messages. Emotion expressed in messages, often expressed in religious terms, is as influential and important as the cognitive aspects of community bonding.

The influence of electronic-word-of-mouth on consumer decision-making for beauty products in a Kuwaiti Women's online community

  • Al-Haidari, Nahed;Coughlan, Jane
    • Journal of Contemporary Eastern Asia
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    • v.13 no.2
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    • pp.3-14
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    • 2014
  • Online communities are an important source of electronic-word-of-mouth (eWOM), however few studies have examined these types of messages within the Middle Eastern context. This study focuses on Kuwaiti women as members of an online beauty forum; previous work has suggested a mediating effect of gender with women being more likely to trust and follow-up word-of-mouth with a purchase. A conceptual model, based on existing theoretical contributions, provides the basis of a coding framework for the message characteristics that influence members' eWOM adoption. A sub-set of the analysis is presented: 218 threads (1820 messages, coded into 6702 units) illustrating cases where eWOM was adopted and thereby demonstrating continuance intention with members returning to the forum. Content analysis revealed the prevalence of emotional aspects in messages, coded into a new category of 'community bonding'. Findings show that emotion expressed in messages is as influential and important as cognitive aspects of argument quality.