• 제목/요약/키워드: Food retailer

검색결과 37건 처리시간 0.026초

Who has to take legal responsibility for retailer brand foods, manufacturers or retailers?

  • Cho, Young-Sang
    • 유통과학연구
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    • 제9권2호
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    • pp.97-109
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    • 2011
  • As a marketing vehicle to survive in intensified retailing competition, retailer brand development has been adopted by retailers in Korea. As evidence, the retailer brand share of a major retailer, Tesco Korea, has grown from 20% in 2007 to 22.8% in the first half of 2008. It means that retailers have provided more and more retailer brand foods for customers. With the growing accessibility to retailer brand foods, it would be expected that the number of retailer brand food claims will increase. Customers have increasingly exposed to a variety of marketing activities conducted by retailers. When buying the retailer brand foods, customers tend to be affected by marketing activities of retailers. Despite the fact that customers trust retailers and then, buy their brand foods, in case of food accidents caused by production process, customers have to seek compensation from a retailer brand supplier. Of course, a retailer tends to shift its responsibility to its suppliers. Accordingly, it is not easy for customers to solve food claims. The research, therefore, aims at exploring the relationship between the buying-decision processes of retailer brand customers and which side takes legal responsibility for food claims. To effectively achieve the research aim, the author adopted a quantitative and a qualitative research technique, in order to supplement the disadvantages of each method. Before field research, based on the developed research model, the author pre-tested questionnaire with 10 samples, amended, and handed out to 400 samples. Amongst them, 316 questionnaires are available. For a focus group interview, 9 participants were recruited, who are students, housewives, and full-time workers, aged from 20s to 40s. Through the focus group interview as well as the questionnaire results, it was found that most customers were influenced by a retailer or store image in a customer's mind, retailer reputation and promotional activities. Surprisingly, customers think that the name of a retailer is a more important factor than who produces retailer brand foods, even though many customers check a retailer brand supplier, when making a buying-decision. Rather than retailer brand suppliers, customers trust retailers. That is why they purchase retailer brands. Nevertheless, production-related food claims is not involved with retailers. In fact, it would be difficult for customers to distinguish whether a food claim is related to selling or manufacturing processes. Based on research results, from a customer perspective, the research suggests that the government should require retailers to take the whole responsibility for retailer brand food claims, preventing retailers from passing the buck to retailer brand suppliers. In case of food claims, in order for customers to easily get the compensation, it is necessary to reconsider the current system. If so, retailers have to fully get involved in retailer brand production stage, and further, the customer awareness of retailer brands will be improved than ever before. Retailers cannot help taking care of the whole processes of retailer brand development, because of responsibility. As a result, the process to seek compensation for food claims might become easier, and further, the protection of customer right might be improved.

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Strategy of Food Retailer and Delivery Rider's Accident in South Korea

  • KWAK, Young-Arm;CHO, Young-Sang
    • 유통과학연구
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    • 제18권5호
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    • pp.49-60
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    • 2020
  • Purpose: The primary objective of this research is to propose answers of rider's accident of food retailer in South Korea, in view of business sustainability of food retailer and his precious fate of rider who is a father that has a responsibility to the family. Research design, data, and methodology: We investigated previous studies such as food retailer, delivery, delivery application of mobile, rider's accident and statistics of delivery business agency, motorcycle accident ratio, annual fatalist, and further we analyzed cases of rider's accidents. Results: Rider's accident on the road toward food retailer is serious risky factor to their business reputation, corporate image, because claim amount related to death and physical/mental disability can be heavily damaged to food retailer. The point when rider dies is that rider is a person responsible for supporting his/her family, that is, a life itself issue together with downfall of family. Conclusions: In view of growth of South Korean' delivery rider industry, the authors recommended that focus of stability and sustainablity of both food retailer and delivery rider should establish to executable and practical ideas such as rider's readiness, abandon of speed guarantee, duty of delivery app business and legal aids.

대도시 대형유통업체의 농식품 구매 및 거래관계의 공간적 특성 (Spatial Characteristics of the Relationships Between Urban Large Retailer and Agro-food Suppliers)

  • 윤세영;이종호
    • 한국경제지리학회지
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    • 제8권1호
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    • pp.131-152
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    • 2005
  • 본 연구는 대형유통업체의 식품유통체계와 농식품 공급업체와의 거래관계 특성을 구성하는 핵심과정인 농식품의 구매과정과 거래유형, 그리고 거래관계 유형별 입지 특성을 밝히는 것을 목적으로 한다. 사례연구를 위해 대구광역시의 대표적인 유통업체이자 향토기업인 동화백화점 계열 백화점 및 할인점을 대상으로 조사하였다. 사례기업의 농식품 구매유형은 주로 산지구매, 도매시장구매, 벤더구매가 중심이나 품목에 따라서 생식품과 공산품간에, 생식품 내에서도 세부품목별로 상이한 거래유형을 나타낸다. 농식품의 구매경로는 도매시장구매와 경매구매 등 중간 매개기관을 통한 구애와 산지구매, 개별계약농장구매 등 현지구매, 그리고 축산물구매 등으로 구분되며 각 구매경로 별로 독특한 구매노하우와 절차를 내포한다 공간적 측면에서, 고정 협력업체로 지정된 292개의 농식품 공급업체의 80$\%$ 이상이 대구와 경북지역에 집중 분포하고 있는 것으로 나타났다. 거래유형별로 대구지역 공급업체는 제조업체의 비중이 높은 반면, 경북지역 공급업체는 산지업체의 비중이 높다. 거래기간별로는 사례기업과 5년 이상 장기거래 관계를 지속하고 있는 업체가 70$\%$ 이상을 차지하여 거래지속성이 비교적 높은 것으로 나타났으며 특히 대구지역의 공급업체와의 거래지속성이 높은 것으로 나타났다. 품목별로는 대구지역은 공산품 공급업체의 비중이 높은 반면, 경북지역은 생식품 공급업체의 비중이 매우 높다.

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재고 종속형 수요를 고려한 재고모형의 신용 거래 기간에 따른 민감도 분석 (Sensitivity analysis on the length of credit period for an inventory model with stock dependent consumption rate)

  • 신성환
    • 문화기술의 융합
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    • 제8권6호
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    • pp.655-660
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    • 2022
  • 본 논문은 공급 업체(Supplier), 소매 업체(retailer) 및 고객(Cuistomer)으로 구성된 2 단계 공급망(Supply Chain)에서 소매 업체의 경제적 주문량(로트 크기)에 대한 문제를 분석하고자 한다. 이와 같은 2 단계 공급망에서 공급 업체는 경쟁 기업과의 가격 차별화 전략으로 소매 업체가 지불해야 할 상품 구입비용에 대해 일정 기간 지불 유예를 허용하기도 한다. 또한 식품, 곡물 등의 소비재의 경우 일반적으로 최종 고객의 수요는 소매 업체의 진열된 재고 수준에 따라 종속적으로 나타나는 것을 흔히 볼 수가 있다. 따라서 본 연구에서는 이와 같은 관점에서 공급업체가상품 구입비용에 대해 소매 업체에 일정 기간 지불 유예를 허용하는 경우에 고객의 수요가 소매 업체의 재고 수준에 크기에 따라 증가하는 함수라는 가정 하에 소매 업체의 재고 문제를 분석 해 보고자 한다. 공급 업체가 허용하는 지불 유예 기간이 소매 업체의 재고 정책에 미치는 영향을 분석하기 위하여 몇 가지 지불 유예 기간에 대한 소매 업체의 경제적 주문량을 결정 해 봄으로써 상품 구입비용에 대한 지불 유예 기간의 길이가 소매 업체의 재고 정책에 미치는 영향에 대하여 계량적으로 분석 해 보고자 한다.

대형 유통업체 영업 규제가 농수산업에 미치는 영향 분석 (An Analysis of the Effects of Large-scale Retailer Operation Regulations on Agriculture and Fisheries)

  • 김동환;류상모
    • 유통과학연구
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    • 제12권2호
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    • pp.73-79
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    • 2014
  • Purpose - The Korean government has revised the distribution industry development law to regulate large-scale retailer operations to protecting medium- and small-scale retailers and traditional markets. According to the revised law, large-scale retailers must follow regulations on operating hours and compulsory store closures two days per month. Based on the revised distribution industry development law, most local governments regulate operation hours and they have adopted compulsory closure programs for large-scale retail stores. However, it is argued that fresh food producers suffer from a decrease in sales based on the compulsory closure of stores operated by large-scale retailers. Large-scale retailers reduce their fresh food orders from agricultural and fishery producers because of the compulsory store closures. Fresh food producers also suffer from a decrease in prices because reduced orders lead to a decrease in auction prices based on the availability of excess goods in wholesale markets. This paper investigates the effects of operation regulations for large-scale retailers on agricultural producers by surveying agricultural and fishery producer organizations. Research design, data, methodology - A survey was conducted on 117 producer organizations of fruits and vegetables, cereals, fisheries, and livestock products from September 10 to October 4, 2012. Survey items are annual sales, shares of sales accounted for by large-scale retailers, reduction of orders and prices from large-scale retailers, methods to deal with the sales reduction, unfair trade practices of large-scale retailers, opinion of the large-scale retailer regulations, and so on. The average sales of the sampled producer organizations are 13.7 billion won and the average share of sales accounted for by large-scale retailers is 35.4%. Results - Survey results show that the sample producer organizations' sales decreased 10.1% because of the compulsory closures of stores operated by large-scale retailers. It is estimated that the total sales of producer organizations decreased 371.2 billion won because of the regulations on the operation of large-scale retailers. In addition to the direct effect of a sales decrease due to order reduction, agricultural and fishery producer organizations suffered from the secondary effect of price reduction in wholesale markets. When orders from large-scale retailers decreased, most agricultural and fishery producer organizations shipped redundant products to wholesale markets, decreasing auction prices. It was estimated that the price received decreased 21.9% when sold in other marketing channels. As producer organization sales decreased, it was reported that the labor force employed by producer organizations also decreased by 15.1%. Therefore, we can conclude that the regulations for large-scale retailer operations resulted in negative impacts on agricultural producers. Conclusions - Although the sales reduction due to the regulations for large-scale retailer operations are not great, the cumulative effects due to the continued compulsory closure of stores operated by large-scale retailers could be great. This paper suggests governmental programs that could help agricultural producer organizations to find new and effective marketing channels such as direct marketing, farmers' markets, exports, Internet shopping, and so on.

유통업자 상표 태도에 대한 소매업체 이미지의 후광 효과 및 함의 개념에 관한 연구 (The Effect of Retailer Image on Private Brand Attitude: Halo Effect and Summary Construct)

  • 박진용
    • 한국유통학회지:유통연구
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    • 제9권2호
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    • pp.101-122
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    • 2004
  • 본 연구는 소매업체 이미지와 유통업자 상표 태도에 대하여 두 가지 대안적 모형의 적합성을 실증적으로 분석하는 것을 목적으로 하고 있다. 하나는 후광 효과 모형으로 소매업체 이미지가 유통업자 상표 태도에 후광 효과를 가진다는 모형이며, 또 다른 하나는 함의 개념 모형으로 유통업자 상표 속성에 대한 평가가 소매업체 이미지에 함축되어 유통업 상표 태도에 영향을 준다는 모형이다. 실증결과는, 두 가지 모형 중 적합한 모형의 결정에는 유통업자 상표에 대한 친숙성과 상품 유형의 조절효과가 있다는 것을 보여주었다. 즉, 친숙성이 높은 경우에는 함의 개념 모형, 친숙성이 낮은 경우에는 후광 효과 모형의 설명력이 높았으며, 유통업자 상표 식품의 경우 함의 개념 모형, 유통업자 의류의 경우 후광 효과 모형의 설명력이 높은 것으로 확인되었다.

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Lessons from Haitai Distribution Inc's experience in Korea

  • Cho, Young-Sang
    • 유통과학연구
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    • 제9권3호
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    • pp.25-36
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    • 2011
  • Owing to the rapid growth of hypermarket/discount store formats since 1996, Korean retailing has suddenly attracted the significant attention from researchers. Before the emergence of large scale retailers such as E-Mart, Lotte Mart and Tesco Korea, there were the two retail formats who led the Korean retailing in the modern retailing history: department store and supermarket formats. Nevertheless, there has been little literature concerned about the two retail formats as a case study, while some authors have paid their attention to hypermarket/discount store formats. In addition, when mentioning the development process of retailing history, it is less likely that authors have made an effort to illustrate supermarket retailing history. In order to regard supermarket retailing as part of the Korean retailing, it is interesting to look at a representative supermarket retailer, Haitai, who was one of the subsidiaries of Haitai chaebol. Based on supermarket retailing, the company which was established as a joint venture in 1974 led a supermarket retailing in the Korean modernised retailing history. Before analysing whether Haitai failed or not, the definition of failure should be illustrated. With regard to the term, failure, in the academic world, authors have interchangeably used the following terms: failure, divestment, closure, organisational restructuring, and exit. To collect research data as a case study, the author adopted an in-depth interview method. The research is based on research interviews with 13 ex-staff who left after Haitai went bankruptcy, from store management department to merchandise department. By investigating Haitai's experiences through field interviews, the research found that Haitai restructured organisational decision-making process at the early stage when companies started to modernise organisational charts, benchmarking sophisticated retailing knowledge through the strategic alliance with a Japanese retailer. In respect of buying system, the company established firmly buying functions by adopting central buying system, and further, outstandingly allocated considerable marketing resources to the development of retailer brands with the dedicated team of retailer brand development. In the grocery retailing, abandoning a 'no-frill' packaging concept, the introduction of retailer brand packaging equal to, or better than national brand packaging design, encouraged other retailers to change their retailer brand development strategies. In product sourcing ways, Haitai organised for the first time the overseas sourcing team with the aim of improving the profit margins of foreign products and providing exotic products for customers, followed by other retailers. Regarding distribution system, the company introduced the innovative idea which delivered products ordered by stores directly to each store withboth its own vehicles and its own warehouse in which could deal with dry foods, chilly foods, frozen food, and non-foods, and even, process produce. In addition, Haitai developed many promotional methods to attract more customers like 'the guarantee of the lowest price', and expanded its own business to US in 1996, although withdrew, because of bankruptcy in 1997. Together with POS introduction in 1994, Haitai made a significant contribution to the development of the Korean retailing, influencing other retailers in many aspects. As a case study, the study has provided a number of lessons from Haitai's experiences for academicians and practitioners, suggesting that its history should be involved in the Korean modernised retailing.

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A Retailer's Social Responsibility for Product Scandals : Korea vs Japan

  • Cho, Young-Sang;Kwak, Young-Arm
    • 유통과학연구
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    • 제16권7호
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    • pp.25-33
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    • 2018
  • Purpose - This research is to examine how different Korean retailers are from Japanese ones, in terms of taking a social responsibility for product scandals. Through a comparative analysis, the authors will provide some implications for retailers in Korea. Research design, data, and methodology - Based on the existing literature studied how retailers as well as manufacturers responded to food poisoning and product scandals, the authors compared Korea with Japan, in terms of taking a social responsibility. Results - As soon as food safety scandals occurred in Japan, a local government quickly ordered Snow Brand to recall and stop producing problematic milk products. In addition, retailers have stopped displaying them on their store shelves to minimize the number of victims. By stopping selling them, Japanese retailers took a social responsibility for product scandals. Conclusions - The authors found that retailers play a very important role in protecting customer rights. Moreover, customers have become more and more aware of the roles of retailers taking a social responsibility for social issues. The research proposes that a government has to develop the laws to protect customers from food poisoning and product safety issues effectively and that boycott campaigns should be legally protected by a government and promoted by customers.

대형마트 공급자평가에 대응하기 위한 수산양식장 인증제도 개선에 관한 연구 (A Study on the Improvement of Aquaculture Certification System to Meet Greater Retailer's Supplier Assesment Requirement)

  • 서종석;서원철;옥영석
    • 수산경영론집
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    • 제45권1호
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    • pp.33-47
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    • 2014
  • The purpose of this study is to find method to meet the greater retailer's supplier assessment requirement So, this study analyze the greater retailer's requirement for supplier assesment and research global standard which is used instead of supplier assessment requirement that is recognized by global retailers initiative. Next, this study analyze domestic aquaculture certification requirement and compare the global standard with the domestic requirement by using The Most Similar Systems Design. As a result, this comparing has founded all of two domestic certifications are similar to global standard's Good Aquaculture Practice module but those are a little bit different from System Element module. Therefore, this study suggest tree alternative. First, make up for the weak points in the current domestic aquaculture certification system. Second, the introduction of global aquaculture management system certification as supporting by government. Third, development of new standard in accordance with global food standard. This study has major implications for research into development of domestic aquaculture standard.

Inter-oraganisational Information Systems (IOIS) and Cybermediaries for Agriculture and Food Supply Chain

  • Rajaguru, Rajesh;Swar, Bobby
    • Agribusiness and Information Management
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    • 제5권1호
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    • pp.1-10
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    • 2013
  • Competition in supply chain has moved from between being organizations to between supply chain. To enhance competitiveness in supply chain, there is a need for organisations to establish and manage collaborative relationships among supply chain partners and share operational and strategic information timely and accurately. As a result, food supply chain partners have adopted of inter organisational information systems (IOIS) such as EDI, IEDI, RFID, internet, and extranets to facilitate exchange of information, streamline production and to effectively manage inventory processes so as to deliver value to the customer. Together with IOIS, cybermediaries also plays a key role in facilitating agriculture and food supply chain. This paper investigates the role and significance of IOIS and cybermediaries in facilitating agriculture and food supply chain. Convergent interviewing was conducted with agriculture producers, food processors and retailers. The study identified logistics, supply chain and customer services benefits perceived from implementing IOIS and utilising cybermediaries services in the food supply chain. To conclude the conceptual paper outlined managerial implications and areas for future research.

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