• 제목/요약/키워드: Food Environment

검색결과 3,690건 처리시간 0.035초

파인다이닝 레스토랑의 서비스 품질이 서비스 가치, 고객 만족에 미치는 영향 연구 (Relationships among the Service Quality, Service Value, and Customer Satisfaction in a Fine Dining Restaurant)

  • 박민혁
    • 한국식생활문화학회지
    • /
    • 제33권6호
    • /
    • pp.550-557
    • /
    • 2018
  • This study examined the effects of the service quality of fine dining restaurants on the service value and customer satisfaction by targeting 310 customers with experience in using fine dining restaurants in Seoul. The results of this study are as follows. First, the quality of the physical environment and interactions and the result of fine dining restaurants had positive (+) effects on the service value. Second, the quality of the physical environment and interactions and the result of fine dining restaurants had positive (+) effects on customer satisfaction. Third, the service value had positive (+) effects on customer satisfaction. According to the result of this study, when customers visit fine dining restaurants, evaluations of the service quality, such as interior design, kindness, accessibility, pleasant environment, and good quality of food, are very important elements. The service quality has been verified to be a very important factor when evaluating fine dining restaurants. Overall, the result of this study can be used to develop measures for improving the service quality.

패밀리 레스토랑의 물리적 환경변수에 따른 외식 소비자의 품질평가와 만족 (Family Restaurant Customers' Quality Evaluation and Satisfaction Depending on the Physical Environmental Variables)

  • 변광인;조우제
    • 한국식생활문화학회지
    • /
    • 제21권1호
    • /
    • pp.51-56
    • /
    • 2006
  • This research suggests critical and specific decisive variables that affect general service quality of the products in family restaurants, considering features of services in which consumption and production happens simultaneous by collecting the raw data through point of sales. It also analyses the factors and helps to offer them practical strategies by providing managers of the restaurants and marketers with empirical viewpoints based on the research. Generally, family restaurants need their own physical environment and are required to encourage customers to revisit themselves by maintaining pleasant environment as well as, considering space for customers and for employees' working routes and effective maintenance of the facilities. The result of the study also tells that even if the unimportant factors did not affect much on the restaurants, management over these factors can be a differentiated strategy for competitive advantage over the other businesses.

고열량.저영양 식품의 TV 광고 제한에 따른 식품회사의 제품 및 촉진 활동 변화 (Changes in Food Companies' Product and Promotion Activities after Restriction of TV Advertising of Energy-Dense and Nutrient-Poor Foods in Korea)

  • 김형준;윤지현;이영미
    • 동아시아식생활학회지
    • /
    • 제24권3호
    • /
    • pp.291-300
    • /
    • 2014
  • This study determined the effects of television (TV) advertising restriction of Energy-Dense and Nutrient-Poor Foods on product and promotion activities by food companies producing or selling children's favorite foods. A survey using a selfadministered questionnaire was conducted via on-line or fax by marketers or R&D managers from 108 food companies. The data from 55 respondents (50.9%) were analyzed. Restriction exerted positive effects on food products with respect to compliance with labeling requirements (4.0 out of 5 points) and reinforcement of nutritional contents examination of new products (3.7 out of 5 points). Reformulations of products such as reduction of nutrients like sodium, sugar and fat were also reported. In addition, food companies underwent diverse changes in promotional activities, including modification of package designs and displays in stores, offering free gifts, discounts, etc. In conclusion, restriction of TV food advertising may contribute to improvement of children's food environment by encouraging food companies to make favorable product changes. On the other hand, the results also revealed that food companies adopt diverse marketing channels that are not yet under regulation. Hence, to make policies more effective, regulation needs to be extended from TV to other marketing channels to which children are easily exposed.

혁신적 식품 클러스터의 주요 기능에 관한 연구 - 푸드밸리 사례를 중심으로 - (A Study on the main Function of innovative Food Cluster Organization - The case of Food Valley in Netherlands -)

  • 이승택;한능호
    • 무역학회지
    • /
    • 제42권1호
    • /
    • pp.237-256
    • /
    • 2017
  • 세계적 식품 클러스터인 네덜란드 푸드밸리의 회원사들은 클러스터의 주요 기능으로 거론되는 네트워크 형성, 수요 창출 그리고 혁신 프로세스 관리 지원 중, 구성원들을 연결하는 네트워크 형성 기능이 푸드밸리의 가장 중요한 역할로 인식하고 있다. 또한 중소기업 입장에서는 국제화 지원도 푸드밸리의 주요 역할로 기대하고 있는 것으로 확인하였다. 이에 효과적인 네트워크 구축과 개방형 혁신을 위한 적절한 환경을 조성할 수 있는 네덜란드 푸드벨리는 네덜란드 농식품 업계에서 앞으로 더욱 중요해질 것으로 전망된다. 세계 식품시장의 성장에 대응하고 국내 식품산업의 성장을 효율적으로 도모하기 위하여 정부는 2008년부터 전라북도 익산시에 '국가식품클러스터'를 조성하고 있다. 우리 정부도 와게닝겐 대학을 연구 중심으로 성공을 주도하는 푸드밸리를 거울삼아 익산 지역의 농·생명 융합 중심 대학을 농·식품 창조혁신의 연구 거점으로 활용하여 익산 식품클러스터가 회원사간 네트워크 활동을 이끌어 국내 식품 산업의 혁신과 발전을 이끌 수 있는 역할을 최우선적으로 수행해야 한다. 이와 함께 국가식품 클러스터가 식품 산업과 문화의 수출 거점이자 식품산업의 고부가가치화를 통한 농·식품 성장을 주도할 수 있는 중심으로 자리매김할 수 있도록 지원을 아끼지 않아야 한다.

  • PDF

실용적이고 간단한 환경시료의 감마핵종 자체흡수보정 방법 (A Practical and Simple Method of Self-absorption Correction for Environmental Samples)

  • 이완로;이행필;정근호;최근식;조영현;이창우;정형욱;이은주;소유섭;이종옥
    • Journal of Radiation Protection and Research
    • /
    • 제31권1호
    • /
    • pp.47-52
    • /
    • 2006
  • $0.3g/cm^3$ 에서 $1.5g/cm^3$까지 다양한 겉보기 밀도를 갖는 감마방출핵종 환경시료의 정확한 방사능 분석을 위해서 자체흡수보정(self-absorption correction)은 중요한 문제이다. 방사선 표준선원을 밀도별로 제작할 필요없이 마리넬리 비커를 감싸는 외부용기를 새롭게 제작하여 실용적이면서 간단한 자체흡수보정방법을 본 논문에서 제시하였다. 밀도 0.8, 1.0, $1.3g/cm^3$ 대해서 새로운 방법을 이용하여 자체흡수보정을 한 효율들과 밀도별로 직접 표준선원용액을 만들어 측정한 효율값이 4 % 이내에서 일치하였다.

환경유래 식품오염물질의 우선순위 선정 기법 (Food-CRS-Korea)의 개발과 적용 (Development of Korean Food-Chemical Ranking and Scoring System (Food-CRS-Korea) and Its Application to Prioritizing Food Toxic Chemicals Associated with Environmental Pollutants)

  • 양지연;장지영;김수환;김윤관;이효민;신동천;임영욱
    • Environmental Analysis Health and Toxicology
    • /
    • 제25권1호
    • /
    • pp.41-55
    • /
    • 2010
  • The aims of this study were to develop the suitable "system software" in chemical ranking and scoring (CRS) for the food hazardous chemicals associated with environmental emission and to suggest the priority lists of food contamination by environmental-origined pollutants. Study materials were selected with reference to the priority pollutants list for environment and food management from domestic and foreign research and the number of study materials is 103 pollutants (18 heavy metals, 10 PBTs, 10 EDs, and 65 organic compounds). The Food-CRS-Korea system consisted of the environmental fate model via multimedia, transfer environment to food model, and health risk assessment by contaminated food intake. We have established that health risks of excess cancer risks, hazard quotients (HQs) by chronic toxicity and HQs by reproductive toxicity convert to score, respectively. The creditable scoring system was designed to consider uncertainty of quantitative risk assessment based on VOI (Value-Of-Information). The predictability of the Food-CRS-Korea model was evaluated by comparing the presumable values and the measured ones of the environmental media and foodstuffs. The priority lists based on emissions with background-level-correction are 15 pollutants such as arsenic, cadmium, and etc. The priority lists based on environmental monitoring date are 17 pollutants including DEHP, TCDD, and so on. Consequently, we suggested the priority lists of 13 pollutants by considering the several emission and exposure scenarios. According to the Food-CRS-Korea system, arsenics, cadmium, chromes, DEHP, leads, and nickels have high health risk rates and reliable grades.

인지된 호텔주방환경이 조리사의 직무 몰입에 미치는 영향 (Perceived Hotel Kitchen Environment on The Effective Cook‘s Job Involvement)

  • 김영훈;오영섭
    • 한국조리학회지
    • /
    • 제12권1호
    • /
    • pp.37-50
    • /
    • 2006
  • The objective of this study is validating the effect of Hotel kitchen environment on the cook's job involvement. The literature examination classifies the study domains into the hotel kitchen environment and job involvement for this study. In particular, it has provided the theoretical background for the field study and questionnaires developed for the research were distributed to the employees of five-star hotels in Seoul, Busan and Gyeongju, and questionnaires were collected to use for analysis. The finding of this study involves the factors of human resources and safety and sanitary effect on cook's job involvement. The physical environment factors, nonetheless, are treated important to the cooks but didn't have a positive impact on job involvement.

  • PDF

호텔의 서비스 물리적 환경이 만족.관계의 질 및 고객 충성도에 미치는 영향에 관한 연구 (The Effect of Hotel Service Physical Environment on Satisfaction, Relationship Quality and Customer Loyalty)

  • 김경한;한진수;김주향
    • 한국관광식음료학회지:관광식음료경영연구
    • /
    • 제17권1호
    • /
    • pp.85-107
    • /
    • 2006
  • The study reviewed a literature on a role and importance of physical environment of a hotel service and determinant factors including a renovation. Also, the study showed how the service physical environment influenced satisfaction, quality of relationship, and customer loyalty. The Sampling method used a convenience sampling of non-probability sampling methods. samples were from domestic customers experience the hotel services for more than five years of the 1st deluxe hotel in seoul. The collected 200 questionnaires were used to analyze empirically. Regression analysis were used to verify hypotheses. Service physical environment influenced satisfaction, quality of relationship and customer loyalty significantly.

  • PDF