• Title/Summary/Keyword: Food Delivery Service

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COVID-19 팬데믹 상황에서 제천시 로컬푸드에 대한 지역사회 소비자 인식과 이용 현황: 기술 연구 (Understanding consumer awareness and utilization of local food in Jecheon during the COVID-19 pandemic: a descriptive study)

  • 신혜령;박수진
    • 대한지역사회영양학회지
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    • 제28권4호
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    • pp.329-339
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    • 2023
  • Objectives: This study aims to explore consumer awareness and usage patterns of local food in Jecheon city during the COVID-19 pandemic, contributing to the establishment of the Jecheon City Food Plan. Methods: Surveys were conducted from July 24 to August 24, 2021, using a combination of web-link and self-administered methods for adults living in Jecheon city (n = 250). Descriptive analysis, t-test, importance and satisfaction analysis (ISA) of local food choice attributes were performed using SPSS Statistics. Results: Participants prioritized freshness when purchasing agricultural products. The freshness of Jecheon local food was the selection attribute with the highest consumer satisfaction and could provide purchase motivation. Approximately 73.6% of respondents understood the concept of local food, and 70% were familiar with Jecheon's local food. Notably, 94.8% expressed an intention to purchase but held negative views on selling local food in other areas. The need to increase the supply of local food to vulnerable populations and public school catering was highly recognized. The ISA identified 'affordable price', 'delivery service', and 'product information' as areas requiring improvement. On the other hand, 'freshness of products', 'quality for the price', and 'support for local farmers and economy' were identified as attributes to be maintained and strengthened. Conclusions: Consumers in Jecheon city recognized local foods as more than just 'consumer goods'. Our findings suggest the need for further research on local food revitalization and more comprehensive local food planning to enhance consumer satisfaction.

도시지역 일부 노인에서 지역사회 식품의 접근성 측면에서의 식품환경 인식에 대한 질적 연구 (Qualitative Study on the Perception of Community Food-accessibility Environment among Urban Older Adults)

  • 양나래;김기랑
    • 대한지역사회영양학회지
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    • 제25권2호
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    • pp.137-149
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    • 2020
  • Objectives: This study explored the community food environmental factors affecting food purchasing using a qualitative research methodology for the elderly as well as the various food environments under their socioeconomic diversity. Methods: For the qualitative data collection, this study interviewed 20 elderly people aged 65 years or more, who participated in a public health program or lunch services operated by the senior welfare center in Seoul. Five dimensions, such as availability, physical accessibility, affordability, acceptability, and accommodation suggested in previous studies, were used to identify the community food environmental factors. Results: The elderly participants showed overall similarities to the concepts derived from existing studies on the five dimensions of food accessibility environment. In addition, other important food accessibility environmental factors that were not present in previous studies, such as acceptability for a product of domestic origin, delivery service to home, and small-packaged food sales, were derived. On the other hand, the concept of some subjects differed depending on the household income and specifically for the physical accessibility concept. This showed that the close distance factor from a grocery store at home might not apply to older adults in low-income households in Korea. Conclusions: This study found that five dimensions of the food environment suggested by previous studies could also be applied to vulnerable older adults in Korea. On the other hand, the socioeconomic characteristics of individuals and households would affect the perspectives of their local food environments differently. The findings of this study could help in the development of tools for evaluating the community food environment.

푸드테크 서빙로봇의 서비스 실패에 대한 직업윤리적 대응에 대한 고객 평가 분석 (Analysis of Customer Evaluations on the Ethical Response to Service Failures of Foodtech Serving Robots)

  • 한정혜;최영림;정상현;김종욱
    • 서비스연구
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    • 제14권1호
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    • pp.1-12
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    • 2024
  • 푸드테크 산업 중 서비스 로봇 시장이 커짐에 따라 외식산업의 소비자 행동의도에 영향을 끼치는 로봇 서비스의 품질이 중요하다. 식당 서빙로봇은 직원의 업무를 줄여주기도 하지만, 서비스 실패에 따른 대응이 되지 않기 때문에 고객의 불만족은 물론 직원의 업무를 늘리기도 한다. 주문과 서빙 기능 외에 서비스 품질을 높이기 위해서 직원처럼 서비스 실패 후 복구 노력, 과정의 공정성, 공감, 대응성, 확신성에 대한 기능도 요구된다. 이에 우리는 식당 서빙 서비스 실패 유형을 내적, 외적요인으로 가정하고, 서비스에 실패했을 때 직업 윤리적인 태도로 대응할 수 있도록 직업윤리적 공감모듈이 있는 서빙로봇을 개발했다. 이때 서빙로봇의 표정과 액션은 평상 서비스 모드에 실패복구 노력과 공감을 반영한 실패 모드를 추가하여 개발하였으며, 두 유형의 서비스 실패에 따른 서빙로봇의 직업 윤리적 공감 대응 여부가 로봇평가에 유의미한지를 실험하였다. 실험참가자들은 로봇 실수보다 다른 고객의 실수에 따른 서비스 실패에 더 불편해했으며, 서빙로봇의 직업윤리적 공감과 대응은 적절했다고 응답하였다. 또한 직업윤리적 공감 모듈의 장착여부에 따라 로봇 호감도는 차이가 없지만 안전성은 유의미한 차이를 보였다. 생성형 인공지능을 활용하여 직업윤리적 공감 대응 모듈을 탑재한다면, 국내 서빙로봇산업과 시장은 더욱 성장할 수 있을 것이다.

푸드테크 관련 한국과 일본의 특허 등록 현황 (Current Status of Registered Patents Related to Food Tech in Korea and Japan)

  • 최지유;김소영
    • 한국식품영양학회지
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    • 제31권5호
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    • pp.616-630
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    • 2018
  • This study analyzed the current status of registered patents related to food tech in Korea and Japan. Using the patent information search services of Korean and Japanese Patent Offices, patents registered during the past 10 years from January 1, 2005 to December 31, 2015 were searched with the following key words/phrases: "food or meal or diet" and "program or information system". A total of 669 patents (539 for Korea and 130 for Japan) were finally selected and analyzed. Based on Porter's value chain theory, the patents were categorized into three dimensions related to "manufacturing/processing/distribution", "sales & marketing", and "consumer support". The results showed that in Korea, 41.7% of the total patents were related to sales & marketing followed by consumer support (37.3%) and manufacturing/processing/distribution (21.0%). In Japan, patents related to consumer support accounted for 56.2% followed by manufacturing/processing/distribution (32.3%), and sales & marketing (11.5%). In the area of manufacturing/processing/distribution, "food quality management system" in Korea, and "food manufacturing and processing management system" and "food safety control and hazard analysis system" in Japan tended to show a significantly higher proportion of patents registered (p<.05). Under sales & marketing, patents in the categories of "food purchase and delivery service system" in Korea and "restaurant information sharing system" in Japan tended to be more frequently registered (p<.05). Finally, in the area of consumer support, "kitchen facility and cooking device control system" in Korea and "menu and nutrition management system" in Japan tended to account for a significantly higher proportion of patents registered (p<.001). The results are expected to provide useful insights into the development of new patents and markets for food tech in the future.

외식기업의 온라인 마케팅을 통한 외식메뉴 구매형태 및 신규브랜드 인식에 관한 연구 : 바이럴마케팅을 중심으로 (The Study of Online Marketing's Impact of Food Service Companies on the Purchasing Behavior Itself and Brand Recognition of New Brand of Menu : Focusing on Viral Marketing)

  • 강병남;문성식
    • 한국조리학회지
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    • 제23권8호
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    • pp.173-183
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    • 2017
  • The purpose of this study is to investigate the causal relationship between new brand awareness and new brand awareness according to type of restaurant menu purchase information. This study will provide basic research data on viral marketing strategy through online marketing of restaurant companies. The purpose of this study is to investigate the effect of information obtained through blog information and SNS advertisement on word effect (information acceptance and information transfer) and to investigate the effect of word of mouth effect on consumers' purchase intention. A total of 206 samples were used for this analysis and regression analysis was performed using SPSS 18.0. The results of the study are as follows. First, experience type, timely relevance and consensus among the characteristics of blog information affect information acceptance. Experience, and accuracy are affecting information delivery. Second, information discomfort among the characteristics of SNS advertising information influences the acceptance of information. Information, entertainment and trust are affecting information dissemination. Third, information acceptance and information diffusion affect purchase intention.

카메라 모듈과 드론을 이용한 면적 자동 측정 프로그램 개발 (Development of a Pixel-based Area Measurement Program Using Drone and Camera Module)

  • 김정환;김식
    • 대한임베디드공학회논문지
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    • 제14권3호
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    • pp.157-163
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    • 2019
  • As the drone industry has grown greatly in recent years, drones are being used or developed in many industrial fields such as image shooting, pesticide application, delivery service, food delivery etc. In this paper, therefore, we developed a program that takes a user's desired area at a certain height using a camera-equipped drone and obtains the area of the zone the user wants through image processing. The first user selects an area or a path. Afterwards, the drone flies and takes pictures, and then measures the user's needs. A digital image taken at a constant height and with the same resolution is composed of pixels, the area can be calculated easily if we know the number of pixels in the zone the user wants. Particularly, it is easy to calculate the area of various shaped zones, not terrain shapes such as triangles and squares. In addition, the total area of specific places of the entire zone can be calculated. With the program of this paper, anyone can easily calculate the area of the place the user wants using a drone rather than calculating the area through difficult formulas or specialized equipment.

커피전문점의 물리적 환경이 고객의 서비스 평가와 만족도에 미치는 영향 (The influence of the Physical Environment of a Coffee Shop on Customer Evaluation and Satisfaction)

  • 전민선;박옥진
    • 한국조리학회지
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    • 제17권5호
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    • pp.42-56
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    • 2011
  • 본 연구는 커피전문점의 물리적 환경이 메뉴와 서비스 품질 평가에 미치는 영향력을 알아보고 커피전문점 이용자들이 인식한 물리적 환경이 고객만족에 영향을 미치는 결정변수를 제시하고자 하였다. 이를 위해 서울 경기지역에 거주하는 커피전문점 이용자들을 대상으로 조사하였으며 유효한 376부를 최종분석에 사용하였다. 연구 결과, 방문한 커피전문점의 물리적 환경을 높게 평가한 고객은 그렇지 않은 고객보다 메뉴와 서비스 품질을 높게 평가하였으며, 물리적 환경 요인이 고객 만족도에 긍정적인 영향을 미치는 것으로 나타났다. 특히, 물리적 환경 요인들 중에서 디자인이 고객만족에 가장 큰 영향을 주는 요인으로 나타났다. 이 결과는 커피전문점의 물리적 환경이 고객의 감정적인 만족과 긍정적인 태도를 유도하는 효과적인 운영 전략이 될 수 있음을 보여준다.

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일제 강점기(1910~1945) 조선의 우유 생산과 보급 (Production and Supply of Milk in Joseon during Japanese Colonial Period (1910~1945))

  • 이규진
    • 한국식생활문화학회지
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    • 제31권5호
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    • pp.400-410
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    • 2016
  • The purpose of this study was to discuss how 'milk' was produced and supplied introduced and spread in the modern Joseon period. Condensed milk and powdered milk were mainly consumed in Joseon during the Japanese colonial period since they could be conveniently preserved for a long time, although raw milk was also produced and consumed. For areas adjacent to farms, milk delivery service was offered while areas with great consumption received an additional supply from different areas by rail. Since no manufacturing plants were operational in Korea, condensed milk and powdered milk consumed in Joseon had to be imported. In the case of condensed milk, when production in Japan increased, extra supply was aggressively sent into their colony, Joseon. The 'Gyeongseong Milk Association' founded in 1937 is considered significant in that it led to standardization of the production system and prices as well as pasteurization of milk. In the late Japanese colonial era, milk production and consumption were controlled. As milk was purchased as a war supply, the milk consumption market became distorted and limited.

냉동차량을 위한 온도 측정 시스템 (Temperature Measurement System for Refrigerated Vehicle)

  • 임용진;김정환;임준홍
    • 전기전자학회논문지
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    • 제23권1호
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    • pp.159-163
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    • 2019
  • 최근 생활수준의 향상으로 외식문화가 발전하고 있고 온라인과 오프라인으로도 냉동식품의 택배수요가 날로 증가하고 있다. 현재 이러한 식품유통의 대부분은 냉동차량에 의해서 이루어지고 있다. 냉동차량에서 가장 중요한 요소 중에 하나는 정확히 온도를 측정하는 것이다. 기존의 상용 온도 기록 시스템은 일반적으로 온도 센서 모듈을 기록계에 직접 연결하는 형태이다. 이러한 기존의 방법은 전선을 사용하여 기록계에 온도 데이터를 전송하기 때문에 케이블의 길이에 따라 저항 오차를 보상해야한다. 본 논문은 케이블 내의 저항으로 인해 발생하는 오차를 극복하기 위해서 디지털 처리와 CAN (Controller Area Network) 통신을 사용하는 것을 제안한다. 또한 온도 측정의 정확도를 높이기 위해서 백금 센서인 PT-1000을 사용한다.

여성 베이비부머들의 식생활 태도와 미래 식생활 요구도 조사 (A Study on the Dietary Behaviors of Female Baby Boomers and the Needs for Future Perspectives of Dietary Life)

  • 남혜원;명춘옥;박영심
    • 한국식품영양학회지
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    • 제26권4호
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    • pp.895-908
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    • 2013
  • The purpose of this study is to examine female baby boomers' dietary habits and their attitudes together with their needs for future perspectives of dietary life. Our aim is to use these findings as a basic data when forecasting for food-related industries or policy making. A survey is being carried out for a total of 358 female baby boomers and analyzed by SPSS 12.0. The following is a summary of this study. The average age is 52.6 years old, most of them graduated from highschool (63.1%) and had a nuclear type of family (76.1%). Only 39.0% is composed of housewives, others had either full-time or part-time jobs. Self-assessment of stress is not so high and only 8.1% are dissatisfied with their lives. 38.2% are either overweight or obese in terms of BMI, and most of them are non-smokers (97.2%) or non-drinkers (63.0%). Their mean dietary habit scores are $70.6{\pm}11.8$, and the scores show significant relations with their education levels (p<0.01), monthly income (p<0.01), life satisfaction rates (p<0.001), stress levels (p<0.001), smoking habits (p<0.05), drinking habits (p<0.05), regular exercises (p<0.001) and regular health check-ups (p<0.05). The rate of skipping breakfast, lunch and dinner are 18.2%, 1.1%, 5.2% respectively. The main reason for skipping breakfast is the 'lack of time'. With regards to the frequency of grocery shopping, almost half of the subjects (55.7%) said '1~2 times per week' and bought mainly raw food sources such as vegetables, fruits, and meats. The majority of the subjects (91.3%) report that they cooked meals at homes, and took about 1 hour of time. The subjects also point out that cooking was a bothering task, and only 46.4% would prepare meals at home, while others would rather eat out or eat convenience foods. The main reasons for not wanting meal services in the elderly welfare facility are because they didn't want to live such places (48.4%) and the meals are tasteless (31.3%). As for delivery meal services, 60.1% are aware of it, and 39.9% would consider using it in the future. Factors to be considered when using the delivery meal service are sanitation (43.7%), nutrition (28.7%), taste (18.4%), price (6.3%), and brand name (2.9%). This study is expected to be used as useful information when developing food-related strategies for baby boomers in the future.