• Title/Summary/Keyword: Financial Consumer

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Consumer Dissatisfaction Regarding Imported Famous Brand Goods - focused on age 20 - 30 female consumers -

  • Ryu, Mi-Hyun;Lee, Seung-Sin
    • International Journal of Human Ecology
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    • v.4 no.2
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    • pp.15-25
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    • 2003
  • This study provides references to reduce consumer dissatisfaction by identifying the level of consumer dissatisfaction after the purchase and use of imported famous brand goods. In addition, it was aimed to provide basic materials for consumer education programs that will induce the rational consumption of imported famous brand goods. The survey was conducted on females in their 20s and 30s. A total of 483 questionnaires were used for the analysis. The results were as follows:(1) Consumer dissatisfaction with the purchase and use of imported famous brand goods showed a slightly higher level than the median and, (2) consumers had a lower level of consumer dissatisfaction when they had a higher ability to use internet information, greater financial stress, a higher educational level, and a greater availability of consumer education through newspapers and magazines. Additionally, consumers had a higher level of consumer dissatisfaction when they had greater holdings of imported famous brand goods, greater monthly income, and more experiences with overseas travel.

A Case Study on the Process to Redress Consumer Damages Caused by Advertising Solution Error of Samsung Mall (삼성몰 광고솔루션 오류로 인한 소비자피해와 구제과정 사례분석)

  • Jae, Mi-Kyung;Song, In-Sook;Yang, Duck-Soon
    • Journal of the Korean Home Economics Association
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    • v.41 no.10 s.188
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    • pp.15-30
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    • 2003
  • This case study analyses the process to redress consumer damages caused by advertising solution error of Samsung mall from July 30th, 2002. We could discover the typical characteristics of small damages for many people and propose efficient consumer redress system. It was very difficult for consumers to recognize and verify their damages. Damages were very diverse and had traits of electronic transactions. We also examined the evaluations of individual consumer and consumer organization, YMCA on the process and result of consumer redress. Class action should be introduced as soon as possible to overcome financial problem and gathering plaintiffs for lawsuit. Consumer organizations need more professional negotiation ability.

Quality of Life of Elderly Women Living alone or with the Spouse -With a focus on the family consumer and hosing life- (대도시 단독가구 여자노인의 생활의 질 향상을 위한 연구 - 가족.소비.주거생활을 중심으로-)

  • 제미경
    • Journal of Families and Better Life
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    • v.13 no.4
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    • pp.101-114
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    • 1995
  • The purpose of this study was to investigate the factors which influenced the quality of life of elderly women living alone or with the spouse. A survey using interview was administered to 221 elderly women living in Seoul and Pusan The major findings were as follows: 1) The family life satisfaction of elderly women was determined by the quality of relationship with her eldest son's wife shared activities financial strain and location. The determinants of consumer life satisfaction were financial strain materialism tenure and the number of income sources, Housing life satisfaction was influenced by the convenience of neighborhood facilities tenure and housing structure type. 2) The quality of relationship with her eldest son's wife social activities financial strain tenure and the reason for independent household formation explained the variance of the life satisfaction about 29% by using a stepwise multiple regression method.

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Psychological Aspects of Household Debt Decision: The Use of the Heckman's Procedure

  • Lee, Jong-Hee
    • International Journal of Human Ecology
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    • v.9 no.1
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    • pp.81-95
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    • 2008
  • This paper examined the impact of psychological characteristics of consumers on household debt decisions. With the use of the Heckit models (the traditional approach to the selection problem) this study undertook an empirical study of the influence of a wide range of factors on financial decisions. This study used U.S. household-level data that offers detailed information on household debt, expectations about future income, expectations about future economic conditions, the amount of financial risk the respondent was willing to take, and the amount of time allotted for planning family savings and spending. This study showed that respondents with both substantial financial risk tolerance and positive expectations about future income were likely to have larger household debt showing that researchers and policy-makers need to consider consumer sentiment and preference measures in modeling behavior in credit markets. Additional results showed that household debt is significantly related to two key economic variables: income and net worth.

Overspending of Wage-earner Households in Korea -Application of Financial Analysis- (한국 도시근로자가계의 과소비와 영향변수-재정비율분석을 중심으로-)

  • 박명희
    • Journal of the Korean Home Economics Association
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    • v.34 no.5
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    • pp.209-222
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    • 1996
  • The purpose of this study is to apply ratio analysis, which indicates the rate of income to total expenditure, to examine wage-earners' overspending in Korea. We use the Family Income and Expenditure Survey produced by National Statistical Office Republic of Korea and total sample size is 40,691 including households complete income reported. Through the t-test, among 17 expenditure categories, overspenders is likely to spend more on housing, apparel, medical, education, and leisure expenditures more than non-overspenders significantly. Interestingly, overspenders have more income, but less financial assets than non-overspenders. To analyze the effect of socio-demographic variables on overspending, ordinary least square is utilized. The results shows that the more educated, larger family size, and older consumer tend to overspend. The results of study are leaded into two aspects. First, overspending can be solved by consumer education with efficient financial management practice. Second, overspending may be not solved unless policies in various ways enhance the overall quality of living to lessen each household's budget constraints.

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An Exploratory Study on the Factors of Difference in Trust Levels for Internet-Only Banks by Age Groups (인터넷전문은행의 신뢰 결정요인의 연령대별 차이에 관한 탐색 연구)

  • Nam, Sang-Wook
    • Journal of Convergence for Information Technology
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    • v.10 no.3
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    • pp.58-66
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    • 2020
  • This paper aims to empirically analyze the factors of difference in trust level for Internet-only bank by age groups. The purpose of this study is to provide clues and a research data in developing differentiation strategies that can increase consumer's trust by age group. In this study, above all, the financial consumer group was divided into the 2030s and 4050s based on age. The study explored the trust determinants of the two groups and compared the differences between the two groups using a multi-group analysis method. As results, in all age groups, financial consumer's trust was seen as a determinant of convenience, security and benefit of financial transaction costs. The difference of the determinant of trust between 2030s and 4050s occurred in the factor of benefit. Moreover, it reconfirmed that consumer's trust is later strongly extended to relationship commitment. These findings suggest that trust is of paramount importance to the Internet-only bank, whose market competition will intensify in the future.

Gain From Consumer's Information Searching and Price Dispersion

  • Lee, Jonghee
    • International Journal of Human Ecology
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    • v.15 no.2
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    • pp.59-67
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    • 2014
  • Consumer information influences purchasing behavior; however, less is known about the relationship in the credit market. Credit markets offer consumers a complex array of different products when choosing mortgages. The current study examines whether borrowers search for the very best terms when making major decisions about borrowing money or obtaining credit as well as explores the relation between consumer information seeking and the cost of credit. This study demonstrates the existence of price dispersion between those who made an extensive information seeking and those who did not. When controlling for the proxies of creditworthiness and demographics of the respondents, it is found that those who made a great deal of information seeking tend to have lower mortgage rates than those who made almost no information seeking. This study offers financial educators and policy makers suggestions on how to help consumers make better financial decisions.

Effects of Financial Knowledge and Financial Management on Objective Financial Well-Being and Subjective Financial Satisfaction (도시가계의 재무지식 및 재무관리가 객관적 재무건전성과 주관적 재무만족도에 미치는 영향)

  • Cho, Dong-Pil;Yang, Se-Jeong;Bae, Mi-Kyeong
    • Korean Journal of Human Ecology
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    • v.16 no.2
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    • pp.333-348
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    • 2007
  • The study examines the relationships among financial knowledge, financial management, and objective financial well-being and subjective financial satisfaction. The data used in the study was 331 households from the survey in both Seoul and Kyeonggi-Do. The data analysis was dome using the SAS-PC program and several statistical techniques were utilized such as frequency, and multiple regression analysis. The results of the study were as follows; The results from multiple regression analysis providing the information about the relationships between two variable after controlling other effects on the variables, showed that, the households with more financial knowledge tended to do more on both financial management plan and financial management implement. The households doing more on financial management implement were found to have more subjective financial satisfaction, while those doing more on financial management plan were found to have more objective financial well-being. Also, a positive relationship was found between objective financial well-being and subjective financial satisfaction.

Financial Education for Children Using the Internet: An Analysis on Interactive Financial Education Web Sites (인터넷을 이용한 어린이 금융교육: 쌍방향 금융교육 웹사이트 현황 분석)

  • Choi Nam Sook;Baek Eunyoung
    • Journal of Family Resource Management and Policy Review
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    • v.8 no.1
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    • pp.47-60
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    • 2004
  • Recognizing a tremendous increase in the Internet users and popularity of E-learning through the Internet, this study attempted to analyze interactive financial education web sites for children. Using meta search engines and major search engines, interactive financial education web sites identified based on the three criteria and analyzed in terms of the appropriateness for specific age groups, the coverage of contents related to the basic knowledge for financial literacy, and the interactive activities. The results showed that financial education web sites for children were needed to be improved in terms of both quantity and quality. The study also provides a guideline how to search for an appropriate financial education web sites for children when parents want teach about money to their children.

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A Review of Studies on Financial Management Behavior : From the Perspectives of Financial Management Systems Model (재무관리행동에 관한 선행연구고찰 -재무관리체계모델의 구성요소를 중심으로-)

  • 정운영;황덕순;홍은실
    • Journal of Families and Better Life
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    • v.20 no.1
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    • pp.125-138
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    • 2002
  • In this paper, we discuss issues related with conceptual definition and measurement of financial management behavior. Specifically, we examine the relationships among the management behavior relating to throughput, inputs, and outputs, based on the financial management systems model. Fer the analysis, we have reviewed articles that dealt with financial management behavior utilizing financial management systems model. The articles we reviewed appeared between the year 1986 to 2000, in four journals published in Korea (Journal of Korean Home Economics Association, Journal of Korean Home Management Association, Journal of Consumer Studies, and Journal of Korean Family Resource Management) as well as five home economics journals published in the U.S. The implications for the future research of financial management are also Presented.