• Title/Summary/Keyword: Failure Study

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Consumers' Negative Responses to the Communication Failure of Chatbots in Online Fashion Shopping Malls (온라인 패션 쇼핑몰 챗봇의 커뮤니케이션 실패에 대한 소비자의 부정적 반응)

  • Seo, Min Jeong
    • Fashion & Textile Research Journal
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    • v.24 no.2
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    • pp.183-194
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    • 2022
  • This study aims to understand the consumers' negative responses to communication failure of chatbots caused by their imperfections. Specifically, this study examines 1) the relationship among chatbot's communication failure, dissatisfaction, negative behavior (complaint, negative word-of-mouth (nWOM), and inertia); 2) the moderating effect of technostress on the relationship between chatbot's communication failure and dissatisfaction; 3) the differences in the negative responses between the generation MZ and the previous generations. Data were collected via an online survey. First, the participants interacted with the chatbot developed for this survey, to experience the chatbot's communication failure. Thereafter, they responded to a questionnaire. PLS-SEM was conducted using the R software environment to test the hypotheses. This study empirically identified that chatbot's communication failure positively affected dissatisfaction. In addition, the customers who were more dissatisfied with the chatbot's communication failures were more likely to complain than engage in nWOM. Compared to the generation MZ, chatbot's communication failure caused a higher level of dissatisfaction in previous generations. The results suggest that online shopping malls should carefully introduce an improved chatbot service after minimizing its communication failure rate. The chatbot developers of online shopping malls targeting middle-aged and elderly consumers should strive to develop and implement strategies to further alleviate consumers' dissatisfaction in the situation of chatbot's communication failure.

Strength and Failure Mode Prediction of Mechanically Fastened Carbon/Epoxy Joints (탄소/에폭시 복합재료 구조물의 기계적 결합에 대한 강도 및 파손모드 예측)

  • 김기범;이미나;공창덕
    • Journal of the Korean Society of Propulsion Engineers
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    • v.1 no.1
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    • pp.111-121
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    • 1997
  • An investigation was performed to study the predicting the joint strength of mechanical fasteners. Bearing failure is most important failure mode for designing joint. So in this study, the prediction method in consideration with bearing failure was chosen. In the proposed method, the characteristic length is combined with the Yamada-Sun failure criterion, Tsai-Hill failure criterion and characteristic length for Tension and Compression is determined from investigation. Especially the length of compression is determined from the "bearing failure test" that newly conceived to take bearing failure into consideration. The proposed prediction method was applied to quasi-isotropic carbon/epoxy joint showing net-tension and bearing failure experimentally. Good agreement was found between the predicted and experimental result for each joint geometry. geometry.

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Validation of a Local Failure Criteria Using the Results of Wall-Thinned Pipe Failure Tests (감육배관 손상시험 결과를 이용한 국부손상기준 검증)

  • Kim, Jin-Weon;Lee, Sung-Ho;Park, Chi-Yong
    • Transactions of the Korean Society of Mechanical Engineers A
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    • v.33 no.12
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    • pp.1393-1400
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    • 2009
  • The objective of this study is to validate local failure criteria, which were proposed based on the notched-bar specimen tests combining with finite element (FE) simulations, using the results of real-scale pipe failure tests. This study conducted burst test using wall-thinned pipe specimens, which were made of 4 inch Sch.80 ASTM A106 Gr.B carbon steel pipe, under simple internal pressure at ambient temperature and performed associated FE simulations. Failure pressures were estimated by applying the failure criteria to the results of FE simulations and were compared with experimental failure pressures. It showed that the local stress based criterion, given as true ultimate tensile stress of material, accurately estimated the failure pressure of wall-thinned pipe specimens. However, the local strain based criterion, which is fracture strain of material as a function of stress tri-axiality, could not predict the failure pressure. It was confirmed that the local stress based criterion is reliably applicable to estimation of failure pressure of local wall-thinned piping components.

Interaction Effects of Lay Theories and Failure Type on Adaptive versus Compensatory Consumption Behavior

  • Choi, Nak-Hwan;Wang, Li;Chen, Chang
    • The Journal of Industrial Distribution & Business
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    • v.9 no.7
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    • pp.19-32
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    • 2018
  • Purpose - This paper aims at exploring the effects of failure types such as failure in promotion orientation and failure in prevention orientation on consumers' consumption behavior, and the moderation role of lay theories in the effects. Research design, data, and methodology - This study employed 2 between-subject designs(failure in promotion orientation vs. failure in prevention orientation) and also 2 (failure in promotion orientation vs. failure in prevention orientation) with implicit self as the within-subject. Chinese consumers participated in the empirical study, and to verify the hypotheses ANOVA, T-test and regression analysis were used. Results - Consumers were more likely to choose adaptive consumption behavior rather than compensatory consumption behavior when they were encountered with failure in promotion orientation versus failure in prevention orientation. Lay theories did play the moderation role in the effect of failure types on consumption behavior. The incremental theorists who think that effort is an important way to accomplish their learning goals showed more willingness to conduct compensatory consumption behavior rather than adaptive consumption behavior. Conclusions - Marketers should put more attention on the ways by which their products can help consumers self-improve when consumers encounter with failure. They should also be aware of the importance of consumers' mindsets when designing and developing advertising messages.

Failure analysis of tubes under multiaxial proportional and non-proportional loading paths

  • Mohammad Hossein Iji;Ali Nayebi
    • Steel and Composite Structures
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    • v.47 no.2
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    • pp.289-296
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    • 2023
  • The failure of a thin-walled tube was studied in this paper based on three failure models. Both proportional and non-proportional loading paths were applied. Proportional loading consisted of combined tension-torsion. Cyclic non-proportional loading was also applied. It was a circular out-of-phase axial-shear stress loading path. The third loading path was a combination of a constant internal pressure and a bending moment. The failure models under study were equivalent plastic strain, modified Mohr-Coulomb (Bai-Wierzbicki) and Tearing parameter models. The elasto-plastic analysis was conducted using J2 criterion and nonlinear kinematic hardening. The return mapping algorithm was employed to numerically solve the plastic flow relations. The effects of the hydrostatic stress on the plastic flow and the stress triaxiality parameter on the failure were discussed. Each failure model under study was utilized to predict failure. The failure loads obtained from each model were compared with each other. The equivalent plastic strain model was independent from the stress triaxiality parameter, and it predicted the highest failure load in the bending problem. The modified Mohr-Coulomb failure model predicted the lowest failure load for the range of the stress triaxiality parameter and Lode's angle.

The phenomenological study on the Experience of Korean Medicine Students who have academic failure (한의과대학생의 유급경험에 관한 현상학적 연구)

  • Shin, Heon Tae
    • Journal of Society of Preventive Korean Medicine
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    • v.20 no.2
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    • pp.53-67
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    • 2016
  • Objectives : The aim of this study was to explore the academic failure experiences of Korean Medicine Students. The academic failure in a medical school is defined as the situation the student who have academic failure need to repeat their academic year again. Methods : Data were collected through in-depth individual interviews from April to May 2016 and analyzed through Colaizzi's phenomenological methodology. The participants were interviewed twice, for 30minutes to 60minutes per interview. Results : Eight theme-clusters of were identified from 21 themes. The theme-clusters were 'Dream of university life and freedom', 'Meeting Stranger academic field and growing study stress', 'Difficulty of self-management', 'Weak supporting system', 'Feeling of guilty, sense of isolation and decreasing in self-esteem', 'The experience during the vacation after the academic failure', 'The experience of returning to school' and 'Self growing through hard experience'. Conclusions : Understanding of academic failure experience of Korean Medicine Students is an important approach to counsel them and an important way to reach a good model of education at a medical college.

Sensitivity of the $217Plus^{TM}$ System Model to Failure Causes (고장요인들에 대한 $217Plus^{TM}$ 시스템 모형의 민감도)

  • Jeon, Tae-Bo
    • Journal of Applied Reliability
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    • v.11 no.4
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    • pp.387-398
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    • 2011
  • $217Plus^{TM}$, a newly developed as a surrogate of the MIL-HDBK-217, may be widely applied for reliability predictions of electronic systems. In this study, we performed sensitivity study of the $217Plus^{TM}$ system model to various parameters. Specific attention was put to logistics model and its behavior has been examined in terms of non-component failure causes. We first briefly explained the $217Plus^{TM}$ methodology with system level failure rate evaluation. We then applied experimental designs with several failure causes as factors. We used an orthogonal array with three levels of each parameter. Our results indicate that cannot duplicate, induced, and wear-out causes have dominant effects on the system failures and design, parts, and system management have much less but a little strong effects. The results in this study not only figure out the behavior of the predicted failure rate as functions of failure causes but provide meaningful guidelines for practical applications.

A Case Study on Slope Failure by Excessive Under Cut (절토사면 하부의 과도한 굴착에 따른 붕괴 사례 연구)

  • Rhee, Jong-Hyun;Kim, Seung-Hyun;Koo, Ho-Bon
    • Proceedings of the Korean Geotechical Society Conference
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    • 2009.03a
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    • pp.1154-1160
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    • 2009
  • Cut slope failure is happened in various form by several causes. In this study, we searched causes of cut slope failure shortly, and we made a study of slope failure by excessive under cut. Under cutting slope does to add unstability. Thereby, cut slope failure can be happened on a large scale.

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A Comparison of Grit, Failure Tolerance and Psychological Well-Being between Elementary Science-Gifted and the General Students (초등 과학영재와 일반학생의 그릿(Grit)과 학업적 실패내성 및 심리적 안녕감과의 비교)

  • Youn, Sang-Chon;Choi, Sun Young
    • Journal of Korean Elementary Science Education
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    • v.36 no.4
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    • pp.439-446
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    • 2017
  • The purpose of this study was to compare Grit, failure tolerance and psychological well-being between elementary science gifted and general students. The subjects of this study were 48 science gifted students and 70 general students in the 5th and 6th grade of elementary school in Gyeonggi province. The results of this study were as follows: First, Grit, failure tolerance and psychological well-being of science gifted students were higher than those of the general students, there was a statistically significant difference. Second, science gifted students showed higher correlation between grit and failure tolerance, grit and psychological well-being than general students. Grit of science gifted students had a positive correlation with all sub-factors of academic failure tolerance and psychological well-being. In general students, there was a positive correlation with all sub-factors of Grit, academic failure tolerance, and psychological well-being except for the emotion sub-factor of academic failure tolerance. Thirdly, as a result of the regression analysis on the elements of failure tolerance affecting the Grit, science gifted students showed emotional factor but general students had behavioral factors. Also, as a sub-factor of psychological well-being on Grit, both science gifted and general students showed autonomy.

A Study on the Establishment of the Construction Failure Information Classification (건설실패정보 분류체계 구축에 관한 연구)

  • Park Chan-Sik;Jeon Yong-Seok;Shin Young-Hwan;Jang Nae-Chun
    • Korean Journal of Construction Engineering and Management
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    • v.4 no.1 s.13
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    • pp.97-105
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    • 2003
  • Although Construction Failure Information has been reported in literatures, reports of research, and etc., it Is difficult to utilize the information because the information classification does not exist. Therefore, this study investigated and analyzed literatures of domestic and abroad research Institutions and suggested the Construction Failure Information Classification(CFIC). The CFIC is composed of four classified items; facility general information, failure situation information, failure cause Information, and failure counterplan information. Each item is divided sub-items. Through CFIC, Construction Failure Information can be standardized and utilized for useful data to prevent recurrences of construction failure.