• 한국디지털정책학회:학술대회논문집
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• 2004.05a
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• pp.369-382
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• 2004

This study is to analyze the relationships between critical success factors of customer relationship management and performance of customer relationship management. To accomplish this purpose, this study performed an empirical analysis of 206 domestic companies which have introduced customer relationship management applications. The result of the study shows that most organizational factors except evaluation and compensation factor have a positively significant effect on the performance of customer relationship management, and that ease of system use and level of system integration influence on the performance of customer relationship management positively.

• Journal of the Korean Society of Clothing and Textiles
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• v.7 no.2
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• pp.1-10
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• 1983

The purpose of this study is to investigate the relationship between the social values and the clothing motivations for a group of female college students in Seoul, Korea. Through this study, the followings were found : 1. A significant relationship was found between the social values and the five dothing motivations : Decoration, Modesty, Protection, Belongingness, Self-Esteem. 2. A significant relationship was found between the clothing motivations and the environmental factors concerning school : college type (coeducational college or women's college), major. grade. 3. A significant relationship was found between the clothing motivations and the environmental factors concerning family : father's income, father's educational level, order among sisters.

• Journal of Family Resource Management and Policy Review
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• v.22 no.2
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• pp.65-84
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• 2018

This study analyzes the impacts of household work participation and shared activities between couples on marital relationship and depression among retired men and women with retired husbands. To investigate this, a survey of 367 married people is conducted on retired men and women with retired husbands. The influencing factors on the marital relationship of retired men are found to be couples' shared activities, gender role attitudes, and subjective health status. The marital relationship of women with retired husbands is influenced by shared activities by couples, the division of domestic labor, and gender role attitudes. The factors affecting retired men's depression are shared activities by couples, perceived health status, type of jobs before retirement, and age. Women's depression is related to household income, shared activities by couples, husbands' jobs before retirement, subjective health status, and division of household labor.

• Journal of the Korean Home Economics Association
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• v.46 no.5
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• pp.87-96
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• 2008

The purpose of this study was to establish which factors were considered when fashion companies discussed the intention of employing the internet in various capacities. A total of 228 candidates were surveyed between 17-11-07 and 17-01-08. The collected data was used to conduct various descriptive and comparative analyses. Firstly, environmental factors considered important were internal pressure, external pressure and uncertainty of the market. Organizational factors considered important were support of the chief executive officer, capacity of the organization and future directivity. Profit factors considered important were elevation of the business, customer relationship management, advantage of the internet and reduction of expenses. Prohibitive factors considered important were miscellaneous expenses, secession of the customer, internal opposition of the organization and convertible expenses. Secondly, fashion companies regarded internal pressure, external pressure, support of the chief executive officer, capacity of the organization, future directivity, elevation of the business, customer relationship management, advantage of the internet and miscellaneous expenses as important when discussing the introduction of the internet.

• Proceedings of the CALSEC Conference
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• 2005.03a
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• pp.163-168
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• 2005

While the client-vendor relationship has been mainly examined from the service receiver's perspective in IS outsourcing literature, the vendor's factors have seldom been explored. To address this issue, our study adopts interaction process theory and develops the model focusing on the competence of the vendor as a key antecedent of the client-vendor relationship intensity and outsourcing success. Results from empirical data gathered from Korean firms indicate that the vendor competence factors identified in this paper positively impacts the client-vendor relationship and outsourcing success. The findings have significant implications for IS outsourcing practices and further research.

• Journal of the Korea Society of Computer and Information
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• v.23 no.11
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• pp.219-228
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• 2018

This study conducted to identify the impact of organizational factors on the characteristics of category management system, market orientation and collaboration orientation, in domestic retail industry, and also to identify the relationship between organizational factors and category management system's characteristics varies depending on the business type, retailer and supplier. To accomplish these research purposes, the study performed statistical analyses using a total of 94 samples. The results of the study can be summarized as follows. First, the organizational factors that affect market orientation of the category management system were found to be information technology infrastructure and organizational management system, and the organizational factors that affect collaborative orientation of the category management system were found to be partnerships and organizational management systems. Second, the relationship between market orientation and collaborative orientation of the category management system does not differ by the business type.

• Journal of the Korea Safety Management & Science
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• v.17 no.4
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• pp.67-75
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• 2015

This paper reviewed the relationship between emotional labor and service quality, and the moderating effect of superior and coworker support. Based on the responses from 520 hotel employees, the results of multiple regression analysis appeared as follow; 1) deep acting affected positively on all service quality factors(responsiveness, empathy, reliability). 2) surface acting didn't affect significantly on all service quality factors(responsiveness, empathy, reliability). 3) coworker support affected positively on the relationship between deep acting and responsiveness. 4) superior support affected positively on the relationship between deep acting and responsiveness, and on the relationship between surface acting and responsiveness.

• Journal of the Korea Safety Management & Science
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• v.13 no.4
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• pp.35-41
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• 2011

This paper reviewed the relationship between job quality, job satisfaction and occupational injuries, and the mediating effect of job satisfaction. Based on the responses from 278 employees in manufacturing sector, the results of multiple regression analysis showed that all job quality factors(job variety, autonomy, job importance, feedback) have positive relationship with job satisfaction and job satisfaction has negative relationship with number of injuries. Also, job satisfaction was found to mediates the relationship between all job quality factors and occupational injuries.

• Journal of the Ergonomics Society of Korea
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• v.22 no.2
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• pp.1-13
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• 2003

In general, causal relationship for theoretical concepts is hypothesized based on precedent studies and tested by a structural equation model. However, when theoretical backgrounds are scarce or absent, the causal relationship is hypothesized operatively by the purpose and scope of research and tested by overall goodness-of-fit indices such as GFI and RMR. Such a causal relationship can't be most appropriate statistically because it is selected as specific relationship from researcher's view among possible causal relationships. Therefore, this study is to propose a procedure for identifying the causal relationship that produces the best GFI among possible causal relationships for theoretical concepts.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.22 no.52
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• pp.141-153
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• 1999

The focus of marketing study on the strategic tools has shifted from traditional 4Ps'(product, price, place and promotion) to macro relationship marketing which places emphasis on interfirm relationships. The purpose of this study is to develope antecedent variables of relationship type which play the most important role of interfirm relationships, and the antecedent variables of relationship structure comprises three factors : 1) transactional relationship structure, 2) hierarchical relationship structure and 3) embedded relationship structure.