• Journal of Service Research and Studies
• /
• v.13 no.2
• /
• pp.41-61
• /
• 2023

The universal form of life in the era of the 4th industrial revolution can probably be summarized as the keyword "non-face-to-face". In particular, in terms of consumption activities, face-to-face contact is gradually changing to a system that minimizes, and offline stores are rapidly changing to non-contact services through kiosks and robots. The social structure is also changing with the passage of time, and most fundamentally, our dietary consumption patterns are changing. In particular, the increase in single-person households and the aging population are having a great impact on changes in the food service industry, which is closely related to dietary life. The HMR (Home Meal Replacement) market has grown significantly as the labor of cooking at home has decreased and the use of substitute foods has increased. As the size of the market has grown, the types of businesses that provide products have also diversified. The development of technology, non-face-to-face culture, and corporate management efficiency are intertwined, and unmanned stores are spreading recently. In this study, service quality attributes of HMR unmanned stores, where competition is gradually intensifying, are classified, and service quality classification using the Kano model and Timko's customer satisfaction coefficient are calculated to provide implications for service management based on customer satisfaction. As a result of the analysis, 'products with short cooking time' and 'variety of products (menu)' were classified as attractive qualities, and 'cleanliness inside/outside of the store' and 'products at reasonable prices' were classified as unified quality. In addition, 'convenience of self-checkout process' was classified as a natural quality, and 'convenience of in-store passage' was classified as an indifferent quality. Furthermore, when the service factor was satisfied within the HMR unmanned store, the factor with the highest satisfaction coefficient was 'product (menu) variety', and the factor with the highest dissatisfaction factor was 'convenience of self-checkout process'. Through the results of this study, it is intended to derive priorities in service quality management of HMR unmanned stores and provide strategic implications for related businesses.

• Transactions of the Korean Society of Automotive Engineers
• /
• v.2 no.1
• /
• pp.51-64
• /
• 1994

Analytical study on the thermodynamical cyclic behabiour and characteristics of HFC-l34a refrigerant for automotive air conditionser system for the replacement of existing CFC-12 has been carried out in this paper through development of system performance simulation program, expecially in the view point of system design considerations. The results indicate that HFC-l34a system will give a greater refrigerating capacity than CFC-12 if appropriate engineering measures such as proper codensers, flow controllers, etc., taken for certain operating conditions. The results, however, also show that the operating power for compression process increases over entire temperature range as a result of decreasing volumetric efficiency due to larger specific volume and increased discharging pressure. The present study results indicate that proper selection of condensing and evaporating temperature plus refrigerant control is very important performance factor to have better COP in the HFC-134a system design.

• Proceedings of the Korean Institute of Electrical and Electronic Material Engineers Conference
• /
• 2001.07a
• /
• pp.485-488
• /
• 2001

This paper provides the result of analysis of the structure and I-V characteristics of D.C. 1500 V surge arresters which were installed in railway line currently. As Porcelain housed surge arresters have unstable elements such as exploding and dispersion, so it is thought that the system is protected more stably with replacement of polymer housing. The adoption of gap mitigates the voltage stress which is degradation factor of surge arresters and the research is needed to enhance the life characteristic in additive and manufacturing process. Therefore, it is thought that the research should be continued to develop homemade the surge arresters for D.C. railway line as well as transmission line.

• The korean journal of orthodontics
• /
• v.29 no.1 s.72
• /
• pp.129-136
• /
• 1999

Etiologies of the molar teeth impaction are cyst, supernumerary teeth, ankylosis by replacement resorption, abnormal eruptive path, improper orthodontic treatment, etc. If the impacted teeth were untreated, the sequallae was as follows : loss of occlusal function, loss of permanent tooth, extrusion of opposite tooth, root resolution of adjacent teeth. The most important factor of solution of impacted teeth is treatment timing & proper application of orthodontic forces.

• IEMEK Journal of Embedded Systems and Applications
• /
• v.10 no.3
• /
• pp.151-156
• /
• 2015

Recently, an embedded flash memory has been widely used for the Internet of Things(IoT). Due to its nonvolatility, economical feasibility, stability, low power usage, and fast speed. With respect to power consumption, the embedded memory system must consider the most significant design factor. The objective of this research is to design high performance and low power NAND flash memory architecture including a dual buffer as a replacement for NOR flash. Simulation shows that the proposed NAND flash system can achieve better performance than a conventional NOR flash memory. Furthermore, the average memory access time of the proposed system is better that of other buffer systems with three times more space. The use of a small buffer results in a significant reduction in power consumption.

• Proceedings of the Korean Geotechical Society Conference
• /
• 2008.03a
• /
• pp.327-334
• /
• 2008

This paper presents the results of investigation on the influencing factors for GESC(Geogrid-Encased Stone Column) method in soft ground. A parametric study was then conducted on the influencing factors such as replacement ratio, geogrid stiffness and thickness of soft ground using stress-porepressure coupled analysis. The results indicate that the relationship between these parameters and settlement ratio, and the relationship between these parameters and stress concentration factor can be identified.

• Journal of the Korea Concrete Institute
• /
• v.16 no.1 s.79
• /
• pp.130-138
• /
• 2004

The primary factors that affecting concrete sulfate resistance are the chemistry of the Portland cement and the chemistryandreplacementlevelofmineraladmixtures. In order to investigate the effect of those on the sulfate attack the testing program involved the testing of several different mortar mixes using the standardized test, ASTM C 1012. four different cements were evaluated including one Type I cement, two Type I-II cements, and one Type V cement. Mortar mixes were also made with mineral admixtures as each cement was combined with three different types of mineral admixtures. One Class F fly ash and one Class C fly ash was added in various percent volumetric replacement levels. The expansion measurements of mortar bars were taken and compared with expansion criteria recommended from past experience to investigate the effect of each factor.

• Proceedings of the Korea Concrete Institute Conference
• /
• 2006.05b
• /
• pp.5-8
• /
• 2006

In this study, various fundamental experiments including durability and time-dependent deformation are performed to compile a database for a utilization of high-strength concrete for PSC bridges. In the mix design, concrete strength at early age when prestressing forces are introduced to the PSC member and slumpflow suitable for pumping of concrete are considered to make a concrete fit for PSC bridges. The main parameters investigated are the kinds and replacement ratios of mineral admixtures and low-heat cement. Experimental tests on durability include penetration of chloride ions, freezing-thawing, combined deterioration, and simple adiabatic temperature rise test. In addition, time-dependent deformation such as creep, drying and autogenous shrinkage, which is particularly important factor in the design and construction of PSC bridges, is tested and analyzed.

• Journal of the Korean Society of Costume
• /
• v.50 no.6
• /
• pp.177-188
• /
• 2000

In viewpoint of visual merchandising, display is recognized as important means of expressing fashion as well as essential factor of stimulating customers' interest in purchase. However, visual merchandising Is relatively new area and the number of specialized display personnels are limited Therefore, the purpose of this study was to investigate the practice of display in domestic fashion industry. For this study the display personnels working in 51 fashion brands were interviewed. The result was analyzed by using frequency count and percentage. It was found that few human resources were undertaking display work in various and abundant stores with relatively frequent display replacement. And main part of display work was performed outside office hours which brought out extension of working tome. Comparatively more budget assigned for ladies 'brand than mens' brand, youngsters 'than middle-ages' and obtaining display-related information was belong done mostly via domestic documentary sources and market researches. In general, optimistic attitudes were significantly shown by the interviewees that the importance of display is increasingly recognized, in the domestic fashion industry and therefore the prospect of display found to be expected as prosperous.

• Computers and Concrete
• /
• v.5 no.1
• /
• pp.21-36
• /
• 2008

Steel fiber reinforced concrete is increasingly used day by day in various structural applications. An extensive experimentation was carried out with w/cm ratio ranging from 0.25 to 0.40, and fiber content ranging from zero to1.5 percent by volume with an aspect ratio of 80 and silica fume replacement at 5%, 10% and 15%. The influence of steel fiber content in terms of fiber reinforcing index on the compressive strength of high-performance fiber reinforced concrete (HPFRC) with strength ranging from 45 85 MPa is presented. Based on the test results, equations are proposed using statistical methods to predict 28-day strength of HPFRC effecting the fiber addition in terms of fiber reinforcing index. A strength model proposed by modifying the mix design procedure, can utilize the optimum water content and efficiency factor of pozzolan. To examine the validity of the proposed strength model, the experimental results were compared with the values predicted by the model and the absolute variation obtained was within 5 percent.