• Title/Summary/Keyword: Facility-based service

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WEB-BASED SERVICE REQUEST & FEEDBCK SYSTEM: THE LIFE CYCLE MANAGEMENT AS CONTINUOUS CUSTOMIZATION OF FACILITY INFORMATION

  • Jinsu Jeong;Kwang Jun Lee;Valerian Miranda
    • International conference on construction engineering and project management
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    • 2005.10a
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    • pp.836-840
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    • 2005
  • This research investigates the feasibility of Web technology as a means of delivering facility information for better support facility operation and maintenance. Our research proposes a Web-based feedback system as a pragmatic solution to the limitations of current FM (Facility Management) processes. In practice work orders and records are often misplaced resulting in lower efficiency and customer satisfaction. This may be overcome by a system that states information digitally and provides a Web-based interface. The interface could allow customers to report facility problems, trace their work order in progress, view schedules for maintenance and provide feedback for service online. The benefit for a FM department is that it can receive feedback on performance which would improve the quality of service and build a record of practical experiences.

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U-Service Model for Urban Facility Management (도시시설물관리를 위한 u-서비스 모델)

  • Yu, Sung-Yeol
    • Management & Information Systems Review
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    • v.31 no.1
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    • pp.167-182
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    • 2012
  • Recently, interesting of u-city with ubiquitous computing technologies has increased. In this paper, we propose u-service model for urban facility management based on ubiquitous computing technologies. To propose the research purpose, we define business model for the service and u-service model. And, we propose service function, service process, and relationships between participants to give shape to u-service model. First, we present five service functions; remote monitoring, remote control and inquire, state information, field support, and facility history information. And, we propose overall service process and demand-supply relationship between participants.

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A Study on the Size Computation of Seogwipo Cruise Terminal CIQ Facilities (서귀포 크루즈터미널 CIQ시설 규모산정에 관한 연구)

  • Park, Chung-Keun
    • Journal of the Korean Institute of Rural Architecture
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    • v.17 no.3
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    • pp.27-36
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    • 2015
  • This research studies the adequate size standard of Seogwipo cruise terminal CIQ facility that is scheduled to be built around Gangjeong harbor area in Seogwipo-city. In order to respond to the highly increasing number of passenger cruise ships compared to Seogwipo cruise terminal design in 2010, the adequate size standard of Seogwipo cruise terminal CIQ facility was examined for passenger service level grade. Based on size computation elements such as the number of passengers of cruise ships with the largest size of port entry, ship landing rate, passenger processing ratio, and surge factor, the CIQ facility size for each service level grade was reviewed. As a result, the area of 2,971m2 (A grade), 2,409 m2 (B grade), and 2,088 m2 (C grade) were computed. This showed that the area of B grade was about 82% and C grade 70% compared to the area of A grade. The CIQ facility size computed for each service level grade in this research was analyzed that its area needed to be increased by 322% at least and 458% at most, compared to the CIQ facility area of 649m2 of the existing design (2010). In order to respond to the increasing number of cruise passengers, provide high-level passenger service, and improve the international image of Jeju, Seogwipo cruise terminal should secure the size that is equal to or higher than the B grade of service level.

A study on effects of resting facility on the Reduction of Disasters in Construction Projects (건설 사업장 휴게시설이 재해감소에 미치는 영향에 관한 연구)

  • Kim, Jong-Min;Kang, Kyung-sik
    • Journal of the Korea Safety Management & Science
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    • v.19 no.4
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    • pp.141-148
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    • 2017
  • This researcher selected basic variable to investigate the effective relations of establishment and management of resting facility on reduction of constructional disasters and safety accidents and improvement of working efficiency for construction workers. Based on the measured variables, this researcher investigated phenomenon, recognition and satisfaction for using and demanding resting facility by long-term construction in construction site for workers of huge construction site in Seoul, conducted survey of total 219 questionnaires so as to grasp implications of workers' resting facility demanded in long-term huge construction site and effects on reduction of disasters and conducted structural equation analysis. As a result, resting faciity factor, management factor, and hygienic service factor were significant and resting and food factors were not significant. Therefore, it's expected to reduce personal disaster by improving quality of constructional resting facility, hygienic service, and resting facility management and especially, resting facility management factor makes lots of effects on prevention of personal disasters, so it was a strongly main factor. By suggesting the guideline of establishment and management service of proper resting facility through this research, positive recognition and constructional disaster reduction can be expected in construction site.

Development of Urban Object Identification System Based on Network for Intelligent Urban Facility Management (지능형 도시시설물 관리를 위한 네트워크 기반 도시공간객체식별자(UOID) 시스템 개발)

  • Kim, Tae-Hoon
    • Journal of the Korean Association of Geographic Information Studies
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    • v.14 no.4
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    • pp.172-181
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    • 2011
  • Recently, Urban has been innovated through u-City and Smart City. Urban facility management system is developing using the latest IT technology for real-time monitoring and prevention. In this paper, we propose an UOID(Unique Object IDentification), a standard location-based ID system for urban facility object and develop the UOID service system based on network for innovation of urban facility management system. The system has been tested through Test-bed for connectivity and stability. We wish that the proposed UOID and network service system manages u-City facilities effectively and also provides various ubiquitous services to the citizen, one of the integrate service of u-City platform.

Market Efficiency Analysis between Facility-Based and Service-Based Competition

  • Seo, Il-Won;Lee, Duk-Hee;Kim, Byung-Woon
    • ETRI Journal
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    • v.30 no.4
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    • pp.587-596
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    • 2008
  • Facility-based competition (FBC) in the telecommunications market is considered to have lower static efficiency in the short term and higher dynamic efficiency in the long term. Under service-based competition (SBC), the entrant can reduce its setup costs by leasing network facilities from the incumbent, which makes the entrant viable, pushes the market price down and promotes static efficiency. This paper attempts to measure static efficiency by comparing the profits of the incumbent and entrant in terms of consumer surplus and social welfare under each competition type by extending the Stackelberg model. The results, assuming a linear demand function and variation in regulatory level, show that FBC results in higher social welfare than SBC on the whole. However, SBC accompanied by strong regulation is also shown to have the potential to be superior over FBC. It is also revealed that FBC exhibits a higher producer surplus (particularly, the incumbent's producer surplus) and is, therefore, more desirable in terms of dynamic efficiency. When the entrant's cost is high in FBC, social welfare is shown to be lowered, implying that cost competitiveness is a necessary condition for social welfare.

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Quality Management (QM) Standard Issues in FM - Based on Guidance on quality in European FM Standard

  • Lee, So Young;Jang, Yon Hwa;Lee, Myoung Sik
    • Architectural research
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    • v.18 no.1
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    • pp.21-29
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    • 2016
  • Importance of FM has rapidly increased because of its growing business. However, due to lack of clarity and identity of FM in professional areas, standardization of FM became to be imperative in such a rapidly changing global business environment. Facility services are defined as the provision of support the primary activities of an organization, delivered by an internal or external provider. Majority of FM activities are services related to 'space and infrastructure' and 'people and organization' (CEN, 2011). The purpose of this study is to investigate definitions and characteristics of FM from both globally and domestic environment, by comparison with international or national standards, to identify quality management in FM and service characteristics of FM, to investigate the differences in service level elaboration in FM, and to suggest standard issues of quality management in FM service quality. This study examines contents of the European Standards in FM, Part 3 'Guidance on quality in Facility Management, especially for the process of QM standardized by CEN (2011) and explores undefined issues such as service level, measurement metrics according to service characteristics of FM. The European FM Standard guides the common process of QM in terms of requirements specification, service level elaboration, measurement metrics development although it does not specifically address various service levels, specific performance metrics and indicators.

Design of Emergency Notification Smart Farm Service Model based on Data Service for Facility Cultivation Farms Management (시설 재배 농가 관리를 위한 데이터 서비스 기반의 비상 알림 스마트팜 서비스 모델 설계)

  • Bang, Chan-woo;Lee, Byong-kwon
    • Journal of Advanced Technology Convergence
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    • v.1 no.1
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    • pp.1-6
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    • 2022
  • Since 2015, the government has been making efforts to distribute Korean smart farms. However, the supply is limited to large-scale facility vegetable farms due to the limitations of technology and current cultivation research data. In addition, the efficiency and reliability compared to the introduction cost are low due to the simple application of IT technology that does not consider the crop growth and cultivation environment. Therefore, in this paper, data analysis services was performed based on public and external data. To this end, a data-based target smart farm system was designed that is suitable for the situation of farms growing in facilities. To this end, a farm risk information notification service was developed. In addition, light environment maps were provided for proper fertilization. Finally, a disease prediction model for each cultivation crop was designed using temperature and humidity information of facility farms. Through this, it was possible to implement a smart farm data service by linking and utilizing existing smart farm sensor data. In addition, economic efficiency and data reliability can be secured for data utilization.

Applications of Agent-Based Modeling (ABM) in Enhancing Facility Operation and Management

  • Khodabandelu, Ali;Park, JeeWoong
    • International conference on construction engineering and project management
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    • 2022.06a
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    • pp.393-400
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    • 2022
  • Agent-based modeling (ABM), as a relatively new simulation technique, has recently gained in popularity in the civil engineering domain due to its uniquely advantageous features. Among many civil engineering applications, ABM has been applied to facility operation and management, such as energy consumption management, as well as the enhancement of maintenance and repair processes. The former studies used ABM to manage energy consumption through simulating human energy-related behaviors and their interactions with facilities, as well as electrical, heating, and cooling systems and appliances, while the latter used ABM to enhance maintenance process through facilitating coordination, negotiation, and decision making between facility managers, service providers, and repair workers. The present study aims to provide a short qualitative review on the most recent applications of ABM in the above-mentioned areas. Based on the review and follow-up analysis, the study identifies the advantages, disadvantages, and limitations of ABM applications to facility operation and management, and offers several potential future research topics in the hope of filling the existing literature gaps.

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Projections and Patterns of Welfare Service Demand for Elderly Dementia Home-Based Care in Kyungpook Area (재가치매노인 복지서비스 실태 및 수요전망 - 경북지역을 중심으로 -)

  • Kim, Han-Gon
    • Journal of Families and Better Life
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    • v.21 no.3
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    • pp.39-46
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    • 2003
  • There are three main purposes in this study. First, we project the number of elderly dementia population in the future based on the projection of the elderly population in the Kyungpook area. Second, the demands of home-based care service and facility-based care for the elderly dementia are estimated. Thirdly, some policy implications for the improvement of welfare services for the elderly dementia are addressed. The findings of this study are as follows. Considering the size of the elderly dementia population, facilities for the elderly dementia are extremely insufficient and most of the elderly dementia patients rely heavily on home-based care. Although we expect that there will be a rapid increase in the number of the elderly dementia in the next two decades, the social welfare services for them in the future are very unreliable. Home nursing for the demented elderly needs to be recognized by law and financed by the government. In this context, we address some issues regarding the rapid growth of the elderly dementia population in the future and social welfare services for them as well. Finally we suggest some policy implications regarding this matter.