• 한국정보시스템학회지:정보시스템연구
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• 제29권4호
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• pp.57-76
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• 2020

Purpose Although examining the antecedents of employees' extra-role behavior (i.e. information security participation behavior) in the information security context is significant for researchers and practitioners, most behavioral security studies have focused on employees' in-role behavior (i.e. information security policy compliance). Thus, this research addresses this gap by investigating how organizational information security climate influences information security participation behavior based on social information processing theory and Griffin and Neal's safety model. Design/methodology/approach We developed a research model by applying Griffin and Neal's safety model to the information security context and then tested our research model by conducting an online survey for employees of organizations with information security policies. Structural equation modeling (SEM) with SmartPLS 3.3.2 is used to test the corresponding hypothesis. Findings Our results show that organizational information security climate, information security knowledge, information security motivation are effective in motivating information security participation behavior. Also, we find that organizational information security climate positively influences both information security knowledge and information security motivation. Our findings emphasize the importance of organizational information security climate because it is capable of affecting employees on information security participation behavior. Our study contributes to the literature on information security by exploring the role of organizational information security climate in enhancing employees' information security participation behavior.

• 한국건설관리학회논문집
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• 제19권6호
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• pp.135-143
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• 2018

건설 프로젝트를 성공하기 위해서는 핵심 이해관계자인 발주자와 시공사의 협력적 관계가 무엇보다 중요하다. 거래 상대방의 행동에 영향을 미치거나 통제 할 수 있는 권력은 건설 프로젝트에서 이해관계자간에 협력적인 행동을 유발 할 수 있는 요소로 간주될 수 있다. 또한, 거래 비용 이론에 따르면 계약은 효과적으로 거래 상대방의 행동에 영향을 미친다. 권력에 추가하여 계약 또한 시공자의 협력적 행동을 설명 할 수 있는 요소라고 할 수 있다. 건설 프로젝트에서 시공사의 협력적 행동을 유발하기 위해 발주자의 권력이 유효한 영향력을 미치는지는 매우 흥미로운 주제이다. 한편, 계약의 기능에 대한 심층적인 이해는 성공적인 건설 프로젝트 관리에 있어 필수적인 부분이다. 본 연구에서는 국내 건설 프로젝트에서 발주자의 권력 및 계약의 기능과 시공자의 행동 사이의 매커니즘을 탐색 해 보고자 한다.

• 대한안전경영과학회지
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• 제9권5호
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• pp.147-156
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• 2007

With the radical change of business environment, all service companies' employees are forced to provide many customers with high service quality every day, and the extra role(or organizational citizenship behavior) is more imperative than other industry. The purpose of this paper is to introduce Luthans & Kreitner's Organizational Behavior Modification(OB Mod) model to improve organizational citizenship behavior and service quality. With analyzing the relationships among target behavior(service quality), antecedents(OCB), and consequences(customer satisfaction), this paper reviewed OB Mod's 5 stages; identifying, measuring, functional analysis of the behavior, development of an intervention strategy, evaluation. This model has found to be useful in finding and improving troublesome employee behaviors in USA, but not been verified in Korea. Thus it is recommended to review the difference of organizational culture and practices before introducing the model.

• 복식문화연구
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• 제22권5호
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• pp.794-808
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• 2014

This research aimed to examine the effect of emotional dissonance and emotional intelligence on the prosocial behavior of fashion salespeople in department stores, and whether emotional intelligence mediates the relationship between emotional dissonance and prosocial behavior. Moreover, we aimed to suggest a method to improve the prosocial behavior of salespeople as a strategy to obtain a continuous competitive advantage in an increasingly competitive fashion distribution environment. This research was conducted through a questionnaire survey, and 345 responses were collected from department store salespeople for the final analysis. First, the analysis results showed that the emotional dissonance of salespeople arose from their dealings with their organization and with customers. Prosocial behavior was deduced to be a factor of the cooperation with coworker and extra-role customer service. The emotional intelligence was deduced to be a factor of the use of emotion, regulation of emotion, self-emotion appraisal, and others'emotion appraisal. Second, with a higher level of emotional dissonance against the organization, there was less cooperation with coworker, while a higher emotional dissonance against customers resulted in increased cooperation with coworker. Third, it appeared that with a higher level of emotional dissonance against the organization, there was a higher utilization of use of emotion, self-emotion appraisal, and others'emotion appraisal of emotional intelligence. Fourth, as the regulation of emotion, self-emotion appraisal, and use of emotion were higher, there was more cooperation with coworker, whereas an increase in the utilization of one's own emotion and emotional control resulted in a higher level of extra-role customer service. Finally, emotional intelligence has a significant mediating effect between emotional dissonance and prosocial behavior. The above results suggest that for department stores to improve the prosocial behavior of their sales staff requires the establishment of a method to enhance the emotional intelligence of the staff. The results also indicate that there is a need for department stores to prepare a systemic tool to enable them to select people with a high degree of emotional intelligence when recruiting salespeople.

• The Journal of Asian Finance, Economics and Business
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• 제7권9호
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• pp.781-790
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• 2020

This study's primary purpose is to explore the psychological capital roles and personality traits of Big-Five in predicting OCB (organizational citizenship behavior) and performance of task in Indonesia's electricity sector. The data were gathered from the employees of four major cities in Indonesia, in Southeast Sulawesi, comprising 246 employees. The data were analyzed utilizing a PLS (partial least squares) based SEM (structural equation modeling) technique. The findings indicate that the psychological capital and personality traits of Big-Five relate significantly to OCB and the performance of task. Nevertheless, against our expectations, OCB does not significantly relate to the performance of task. This study also discusses the findings' further implications. In terms of practical implications, the findings of this research stipulate that psychological capital and Big-Five personality traits aimed to improve employee performance and can be most effective if specifically targeted at OCB. Given that both variables play an important role to promote OCB, caring training initiatives that focus on mutual help can be very valuable for organizational improvement. In a managerial perspective, organizations can increase OCB by conducting open communication strategies between managers and employees to further stimulate and strengthen the ability of employees to display extra-role behaviors.

• The Journal of Asian Finance, Economics and Business
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• 제9권4호
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• pp.345-355
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• 2022

Excellent employees are those who take on extra responsibilities and commitments at work. Hence, employees must pay attention to out-of-role activities that can help the company perform better. When a person takes on more responsibilities than he can handle, they will have to deal with the issue of work-family balance. This paper examines how the consistency of WFC affects employees' organizational citizenship behavior (OCB) using the Resource Conservation Theory. This study uses empirical research methodologies to assess 417 employees as a sample. (1) When the matches of work-to-family conflict (WFC) and family-to-work conflict (FWC) are consistent, the employee self-control resource depletion level is lower, and OCB is higher in the "high-high" consistency matching state. (2) The "low-high" match had a higher OCB than the "high-low" match when the WFC and FWC matches were inconsistent. (3) In the process of WFC affecting OCB, the depletion of self-control resources acts as a mediating factor. (4) Emotional intelligence plays a moderating role in the whole model. The lower the emotional intelligence was, the stronger the positive relationship between the consistency of WFC, FWC, and self-control resource depletion was.

• 경영과정보연구
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• 제30권3호
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• pp.107-132
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• 2011

본 연구는 조직의 유효성 지표인 조직시민행동에 논리지능이 더 중요할까? 감성지능이 더 중요할까? 라는 의문에서 출발하였다. 이에 기존의 심리학과 교육학 등에서 연구되어 지고 있던 감성지능과 논리지능을 경영학 분야인 조직에 적용시켜서 조직구성원의 감성지능과 논리지능이 직무외적이고 자발적인 행동인 조직시민 행동에 어떠한 영향을 미치는지와 이러한 영향력에 대한 감정노동의 조절효과를 실증적으로 규명하였다. 이를 위해 부산 경남의 12개 기업의 363명의 조직구성원들을 대상으로 실증연구를 실시하였다. 분석결과 첫째, 감성지능과 논리지능이 조직시민행동에 유의적인 정(+)의 영향을 미치고 있었다. 특히 이러한 관계를 더욱더 명확히 하기 위해서 감성지능과 논리지능의 영향력을 비교 해 보았더니, 조직시민행동에는 논리지능 보다 감성지능이 더 많은 영향을 미치고 있는 것으로 나타났다. 둘째, 감성지능이 조직시민행동에 미치는 영향력에는 감정노동이 유의적인 조절효과를 나타내고 있었지만, 논리지능이 조직시민행동에 미치는 영향력에는 감정노동의 유의적인 조절효과가 나타나지 않았다.

• 한국사회복지학
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• 제57권3호
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• pp.389-413
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• 2005

사회복지사의 자발적 초역할 행동인 조직시민행동(OCB)은 클라이언트에 대한 질적 서비스와 사회복지조직성과에 매우 중요하다. 이러한 중요성을 반영하여 본 연구는 절차공정성, 분배공정성, 상사신뢰가 조직시민행동에 미치는 영향을 파악하여 실효성 있는 조직관리의 함의를 도출하고자 하였다. 이를 위해 사회복지사(360명)의 자기보고응답자료와 상사(59명)가 측정한 조직시민행동의 paired data를 활용하여 실증연구를 진행하므로 선행변수가 조직시민행동에 미치는 직간접영향을 구조방정모형을 통해 검증하였다. 연구결과 절차, 분배공정성은 조직시민행동에 영향을 미치지 않았으나, 상사신뢰를 통해 간접영향을 미치는 것으로 확인되었고 분배공정성에 비해 절차공정성의 영향이 보다 큰 것으로 나타났다. 연구결과를 토대로 사회복지사의 자발적 행동에 대한 관리는 파편적 현상에 대한 개입이 아니라 조직관리에 대한 성원의 인지와 그로 인해 야기되는 태도 그리고 행동이라는 조직생활의 연속선상에서 포괄적으로 관리되어야 한다는 것을 제시하였다.

• Bulletin of the Korean Chemical Society
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• 제22권8호
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• pp.897-902
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• 2001

The protein back-extraction processes were discussed from the viewpoint of the micelle-micelle interaction. Bovine serum albumin (BSA) suppressing the cluster formation of reverse micelle (positive value of ${\beta}pr)$ has the high back-extra cted fraction (Eb), but cytochrome c enhancing the formation of reverse micelle (negative value of ${\beta}pr)$ has the low back-extracted fraction, relatively. We have also examined quantitatively the effects of alcohol addition and protein solubilization on the percolation process of reverse micelle. The alcohols suppressing the formation of micellar cluster (high values of ${\beta}t)$, remarkably improved the back-extraction rates of BSA and cytochrome c. The values of ${\beta}t$, defined by the variation of percolation process, and the back-extraction behavior of proteins have a good linear correlation. These results indicate that the micelle-micelle interaction or micellar clustering plays an important role in the back-extraction process of proteins.

• 한국정밀공학회지
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• 제24권3호
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• pp.91-99
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• 2007

Fractures of galvannealed coating layer during actual press forming in automotive applications were observed by scanning electron microscopy in order to understand fracture mechanism. Fracture behaviors of galvannealed coating layer in extra deep drawing quality steels and high strength steels have been studied by performing the tests describing the representative plastic deformation in sheet metal forming such as uni-axial tensile test, compression test, bi-axial test and plane strain test. Growth and direction of cracks were deeply related to the plastic deformation modes and history. The material properties of galvannealed coating layer were investigated by nano-indentation test equipped with Berkovich diamond indentor for the specimens. Hardness and elastic modulus of the coating layer were higher than bared steels and that was the reason for crack of coating layer. Flat friction test and drawbead friction test were performed to observe the effect of the surface morphology on the frictional characteristics. The micro-plasto hydrodynamic lubrication were appeared and played an important role in reducing the coefficient of friction.