• 제목/요약/키워드: Extended technology acceptance model

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인터넷 뱅킹의 사용자 지식, 서비스 특성, 보안요인이 지속적 고객수용에 미치는 영향 (Factors Affecting Continuous Customer Acceptance of Internet Banking)

  • 채영일
    • 한국콘텐츠학회논문지
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    • 제11권6호
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    • pp.372-384
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    • 2011
  • 본 연구는 인터넷 뱅킹 서비스가 성숙기에 접어 들면서 고객들의 인터넷 뱅킹이라는 기술을 수용하게 되는 과정과 이유 파악이 필요하며, 고객의 입장에서는 인터넷 뱅킹 서비스가 어떤 단계를 거쳐 어떻게 이용되는지 알아보고 인터넷 뱅킹의 지속적 고객수용에 영향을 미치는 외부적 요인을 실증적으로 분석하였다. 외부적 요인으로는 사용자지식, 서비스 특성, 보안, 인지된 위험, 사용편리성 그리고 유용성을 사용하였다. 실증분석을 위한 틀로서 TAM을 기초로 변형한 Ex-TAM을 재구성하여 분석하였다. 결과로서 4개의 요인 (서비스 특성, 사용편리성, 유용성, 신뢰)이 유의하게 나타났다. 반면, 2개의 요인(보안, 인지된 위험)은 유의하지 않았으며 1개의 요인(사용자 지식)은 부분적으로 유의하게 나타났다.

전자무역의 활용수준과 성과 분석을 위한 통합 모형에 관한 실증연구 (An Empirical Analysis of Utilization and Performance of e-Trade with an Integrated Acceptance Model)

  • 손태규;홍사능
    • 무역상무연구
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    • 제53권
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    • pp.233-264
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    • 2012
  • This study proposes and verifies an integrated model that reflects and helps to explain complexities and comprehensiveness of e-Trade in practice. The primary objective was to widen and deepen our understanding about the phenomena of paperless trading which will enable us to formulate an effective means to promote the adoption and utilization of e-Trade infrastructure. This investigation combined and extended the theories and models of TAM, TOE framework, and TTF in order to identify and hypothesize the causal relationships between factors of technology, organization and environment, and the usage level and performance of e-Trade. The previous research on e-Trade was reviewed and incorporated into the extended model. The integrated model was tested based on the survey data collected from a sample of 417 trading firms. Overall, the regression and path analysis demonstrated the usefulness of the proposed model as a conceptual framework for better understanding and explanation of e-Trade. The result of the analysis implies the relevancy of the factors of technology, organization and environment for facilitating usage of and increasing performance of e-Trade. However, rejection of a few hypothesized relationships implies the necessity of extensive promotion and education about the related laws and regulations, and education, supervision and incentives for e-Trade practitioners.

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공공기관의 지식관리시스템 수용모형에 관한 실증적 연구 (An Empirical Study on the Acceptance of Knowledge Management Systems in Public Institutions : Using Technology Acceptance Model)

  • 정대율;서정선
    • 한국정보시스템학회지:정보시스템연구
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    • 제13권2호
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    • pp.22-48
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    • 2004
  • Information systems that are not used cannot be useful. In order to increase user acceptance, it is necessary to understand why people accept or reject information systems. Technology Acceptance Model(TAM) is one of the most influential research models for studying determinants how users accept information systems. Recently, Knowledge Management Systems(KMS) have become important components of corporate systems as the foundation of industrialized economics has shifted from natural resources to knowledge assets. This paper applies TAM to investigate users' acceptance of KMS in public administration institutions. It sampled 182 users who had experience in using KMS. Many empirical researches have suggested that TAM can be integrated with other organizational theories to improve its predictive and explanatory ower. We extended the basic TAM by the integration of appraisal and reward satisfaction theory. There are many external variables that influence the perception and the belief of system users. We introduced two external variables(job characteristics, IT self-efficacy) and one additional perception variable, perceived appraisal and reward(PAR) in the basic TAM model. The LISREL model analysis is used for finding out the causality among variables and testing the model fitness. As result, The IT self-efficacy influences to the perceived ease of use(PEOU) and the PAR, and the PEOU influences directly to the perceived usefulness(PU), the PAR, and the attitude toward KMS. The KMS participation intention(PI) was influenced by the PAR and the attitude directly,andbythePEOUindirectly. Finally, this paper suggests some guidelines for the adoption of KMS in public sectors on the basis of the study results.

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Technological and Personal Factors of Determining the Acceptance of Wrist-Worn Smart Devices

  • Kim, Sun Jin;Cho, Jaehee
    • Asian Journal for Public Opinion Research
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    • 제7권3호
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    • pp.143-168
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    • 2019
  • With much attention being paid to the rapid growth of wrist-worn smart devices, this study aimed to examine the micro-processes that determine an individual's adoption of smart bands and smartwatches. Primarily relying on the theoretical background of the extended technology acceptance model (TAM II), this study explored relationships between three groups of predictors-social, personal, and device-oriented-and the three main components of the original TAM: perceived usefulness (PU), perceived ease of use (PEOU), and behavioral intention (BI). Results from the path analysis indicated multiple factors played significant roles in increasing the PU, PEOU, and BI of wristworn smart devices: subjective norms, social image, self-efficacy, perceived service diversity, and perceived reasonable cost. The main findings from this research contribute to significantly improving the understanding of the main factors leading people to adopt wrist-worn smart devices.

A Study on the Sustained Use of Mobile Payment Services: Comparison of Alipay and WeChatpay in China

  • Yu, Giseob;Qiqi, Qiqi;Cho, Namjae
    • Journal of Information Technology Applications and Management
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    • 제26권5호
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    • pp.1-12
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    • 2019
  • This study conducted an empirical study on factors affecting the continuous use of mobile payment for users. Based on Technology Acceptance Model (TAM) and Extended Expectation-Confirmation Model of lS Continuance (ECM-ISC), we set up the model and hypothesis by adding habit and utilization range as independent variables. We received 426 valid questionnaires from users who have used continuously mobile payments such as Alipay and Wechatpay in China. The collected data was analyzed by SPSS for validity, reliability, factor analysis, T-test and regression analysis. The result shows that perceived usefulness, perceived risk, habits and utilization range have positive effects on users who use AliPay. Users who use Wechatpay have been affected by perceived usefulness, perceived use of ease, habit and application scope. However, the social influence does not affect both.

스마트TV 사용자 수용에 영향을 미치는 요인 연구 (A Study of the Factors Affecting User Acceptance of Smart TVs)

  • 김수연;이상훈;황현석
    • 한국산학기술학회논문지
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    • 제14권4호
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    • pp.1652-1662
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    • 2013
  • 최근 스마트폰과 스마트패드 등 다양한 스마트기기가 보급됨에 따라 경제, 사회 등 각 분야에서 '스마트 혁명'이라는 혁신적인 변화가 발생하고 있다. 이러한 변화는 TV 분야에서도 일어나고 있는데 최근 출시되고 있는 스마트TV는 인터넷 접속, 애플리케이션 실행 등을 지원함으로써 이전의 TV와 차별화된 서비스를 제공하고 있다. 본 연구에서는 스마트TV의 수용에 영향을 주는 요인을 도출하고 그 요인들 간의 구조적인 관계를 밝히고자 한다. 새로운 기술이 추가된 스마트TV의 경우 기술수용모형을 확장하여 사회적 영향 같은 외부적인 환경의 요인과 혁신성과 같은 사용자의 특성을 반영한 모형을 수립하고 이들 간의 관계를 구조방정식 모형으로 분석하였다. 분석결과 개인의 혁신성과 사회적인 영향은 지각된 특성에 영향을 주어 스마트TV를 수용하는데 영향을 미치고 있는 것을 알 수 있었다. 또한 수립된 모형이 성별이나 스마트기기 경험 정도에 따라 차이를 보이는지 살펴보기 위해 조절효과를 추가로 분석하였다. 성별에 따른 차이는 없었으며 스마트기기 노출정도가 높은 집단은 혁신성이 지각된 유용성과 수용에 영향을 주는 반면 노출정도가 낮은 집단은 혁신성이 지각된 용이성과 유희성에 영향을 주어 최종적으로 스마트TV 수용에 영향을 주는 것을 알 수 있었다.

확장된 정보기술수용모델(TAM)을 기반으로 디지털교과서 수용 및 활용 탐색 (Exploration of Digital Textbook Adoption and Implementation based on an extended Technology Acceptance Model)

  • 서순식
    • 정보교육학회논문지
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    • 제15권2호
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    • pp.265-275
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    • 2011
  • 이 연구는 초 중등 교원을 대상으로 혁신확산모형에서 제안하는 혁신 속성 변인들을 기반으로 디지털교과서의 수용을 결정하는 요인을 규명하고, 정보기술수용모형(TAM)을 보다 확장된 모형으로 제안하고 검증하고자 수행되었다. 이를 위해 관찰가능성, 적합성, 주관적 규범을 외생변인으로, 유용성과 사용용이성, 사용의도를 내생변인으로 설정하는 연구모형을 제안하였다. 연구결과 관찰가능성, 적합성, 주관적 규범은 교사의 디지털교과서 사용의도에 영향을 미치는 주요한 외재적 변인이며, 본 연구에서 제안한 확장된 정보기술수용모형은 적합함을 검증하였다.

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농업인의 영농형 태양광 수용의도에 관한 연구 - 확장된 통합기술수용이론(UTAUT2)을 중심으로 - (A Study on Farmers' Acceptance Intention of Agrophotovoltaics - Focusing on the Extended Unified Theory of Acceptance and Use of Technology 2 -)

  • 김원빈;안주영;심근호;엄지범
    • 농촌지도와개발
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    • 제30권1호
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    • pp.15-29
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    • 2023
  • Recently, there has been increasing interest in renewable energy in the agricultural sector. Agrophotovoltaics, producing electricity while farming, has attracted much attention. This study aims to identify the factors influencing the acceptance intention of Agrophotovoltaics. Using the UTAUT2 model, we designed a research model to examine the impact of performance expectancy, effort expectancy, facilitating conditions, social influence, and investment utility on the intention to adopt Agrophotovoltaics through the mediation effect of the user's innovativeness. We conducted a survey on farmers and obtained 212 responses for the final analysis. The results showed that effort expectancy and innovativeness significantly positively affected the intention to adopt Agrophotovoltaics. Furthermore, innovativeness was found to fully mediate the relationship among performance expectancy, facilitating conditions, investment utility, and acceptance intention. This suggests that focusing supportive measures on innovative groups could promote the adoption of Agrophotovoltaics.

개인형 커뮤니티에 대한 기술수용 모델 적용에 관한 연구 (A Study on TAM(Technology Acceptance Model) for Individualized Virtual Community)

  • 문형도;김준우;김연수
    • 산업경영시스템학회지
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    • 제31권1호
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    • pp.11-20
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    • 2008
  • The purpose of this study is to identify the factors determining users' acceptance of individualized virtual community. While there has been considerable research on the Technology Acceptance Model (TAM) that has predicted whether individuals will accept and voluntarily use information systems, limitations of the TAM include the omission of an important characteristics of individual construct in the context of individualized community. Based on literature relating to the theory of reasoned action (TRA), the theory of planned behavior (TPB) and the TAM, this study extends the applicability of the TAM in a individualized community context, by adding characteristics of individual-based construct ("subjective norm", "self-efficacy", "self-presentation" and "sharing information to exchange various information") to the model. Analysis was conducted on using the structural equation modeling approach. The result supports the extended TAM in predicting users' intentions to using personalized community. Several implications for IT/IS acceptance research and individualized community service management practices are discussed.

개인의 e-Learning 수용에 미치는 요인에 관한 연구 (An Empirical Study on the Factors Affecting Personnel e-Learning Acceptance)

  • 이석용;서창갑;김유일
    • 한국정보시스템학회지:정보시스템연구
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    • 제15권2호
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    • pp.49-75
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    • 2006
  • The main purpose of this study is to identify the factors affecting personnel e-Learning acceptance. We used self-efficacy and perceived playfulness as independent variables to extended Technology Acceptance Model in an e-Learning contort. Perceived playfulness is the one of the important personal intrinsic motivational factors which could enlarge the understanding process of technology acceptance in the personal perspective. Questionnaires were collected from 94 respondents who experienced e-Learning systems that L Corporation provided. This study developed and empirically tested a model representing the relationship by using Structural Equation Model among factors which are: perceived usefulness, perceived ease of use, perceived playfulness, self-efficacy and attitudes. Also we measured affective and cognitive attitude because, most psychometric literature explain attitude has two different dimensions which are affective and cognitive. The major findings of the study are summarized as follows. Firstly, the higher the perceived usefulness the more affected the behavioral intention was to use as well as attitude to be positive. Secondly, as much as perceived playfulness more affected the perceived ease of use as well as self-efficacy. Finally, the perceived ease of use and self-efficacy are not significantly affected attitude while they are affected perceived usefulness and perceived playfulness.

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