• 제목/요약/키워드: Extended Technology Acceptance Model (E-TAM)

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전자상점 수용모형에 관한 실증적 연구: 전자서점의 사례를 중심으로 (An Empirical Study on Electronic-Store Acceptance: A Case of e-Book Store)

  • 윤철호;김상훈
    • Asia pacific journal of information systems
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    • 제14권1호
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    • pp.165-184
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    • 2004
  • This paper focused on developing and empirically testing an EAM(Electronic-Store Acceptance Model), By basing upon Davis' TAM(Technology Acceptance Model) and reflecting the characteristics of EC(Electronic Commerce), the EAM was proposed. This EAM could be regarded as a revised and extended TAM in the EC area. The theoretical rationale of this model was as following: 1) Though Davis' TAM was proposed a powerful tool to explain and predict usage of Information Technology, nowadays, TAM variables(perceived usefulness and ease of use) are posited as key drivers of e-commerce acceptance. 2) In the e-commerce and e-business studies, trust has been emerging as a potentially important antecedent of IT adoption. A famous internet book store was chosen to empirically test the EAM. In order to evaluate reliability and validity of instrument, and validate the research model, SEM(Structured equation model) analysis was conducted. The results showed that perceived usefulness and trust significantly influenced e-Store Acceptance but perceived ease of use did not have significant influence on e-Store Acceptance.

Perceptions of Presence as Antecedents to E-tail Shopping - An Extended Technology Acceptance Model -

  • Park, Jee-Sun;Hyun, Jong-Han;Fairhurst, Ann;Lee, Kyu-Hye
    • 복식문화연구
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    • 제20권3호
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    • pp.451-462
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    • 2012
  • Drawing on the literature on TAM and presence, this study proposes a model of the extended TAM by identifying factors that affect the motivations to enhance our understanding of online consumers' acceptance of an e-tail website. This study conceptualizes that consumers' perceived presence variables such as telepresence and social presence are the antecedents to the motivations of TAM. Empirical tests using regression analyses generally supported the proposed model. The overall conclusion from the current data is that our integrated model is useful in understanding consumers' acceptance of an apparel e-tail website. The findings show that perceived usefulness, perceived ease of use, and perceived interest motivations act as strong determinants of consumers' attitude toward an e-tailer, which leads to their behavioral intentions about the e-tailer. This suggests that apparel e-tailers should consider these three motivations when they design their websites. As one way to influence these three factors, this study showed the role of perceived presence in the usage of an apparel e-tail website. The findings suggest that online consumers' perceptions of "being there" and "socialness" stimulate their perceptions of usefulness and interest in the website use. Thus, e-tailers should consider effective ways to increase consumers' perceived presence.

Mobile Banking 사용 의도 결정 요인 (Determinants of the user's Intention to use of Mobile banking)

  • 한상일
    • 한국전자거래학회지
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    • 제10권3호
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    • pp.135-157
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    • 2005
  • 기술수용모델과 계획행동이론 관련 연구들을 기반으로 본 연구에서는 기술수용모델의 구조를 유지하면서 한 가지의 신뢰 관련 요인(인지된 신뢰성)과 두 가지의 인지된 행위 통제 요인(인지된 유효성과 인지된 비용),그리고 국내의 특성을 고려한 기술적 적합성 항목을 모델에 추가하여 모바일 뱅킹 분야에 적합하게 기술수용모델의 적응성을 확장하였다. 국내에서 182개의 데이터를 수집하여, 구조방정식 모델 기법을 이용, 확장된 기술수용모델을 검증하였다. 본 연구의 결과는 모바일 뱅킹 채택에 대한 사용자 의도를 예측하는데 있어서 본 연구에서 사용된 확장된 기술수용모델을 지지하고 있다. 또한 정보기술/시스템 수용과 모바일 뱅킹 시스템 운영의 실제적인 시사점들이 논의되어졌다.

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전자무역의 활용수준과 성과 분석을 위한 통합 모형에 관한 실증연구 (An Empirical Analysis of Utilization and Performance of e-Trade with an Integrated Acceptance Model)

  • 손태규;홍사능
    • 무역상무연구
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    • 제53권
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    • pp.233-264
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    • 2012
  • This study proposes and verifies an integrated model that reflects and helps to explain complexities and comprehensiveness of e-Trade in practice. The primary objective was to widen and deepen our understanding about the phenomena of paperless trading which will enable us to formulate an effective means to promote the adoption and utilization of e-Trade infrastructure. This investigation combined and extended the theories and models of TAM, TOE framework, and TTF in order to identify and hypothesize the causal relationships between factors of technology, organization and environment, and the usage level and performance of e-Trade. The previous research on e-Trade was reviewed and incorporated into the extended model. The integrated model was tested based on the survey data collected from a sample of 417 trading firms. Overall, the regression and path analysis demonstrated the usefulness of the proposed model as a conceptual framework for better understanding and explanation of e-Trade. The result of the analysis implies the relevancy of the factors of technology, organization and environment for facilitating usage of and increasing performance of e-Trade. However, rejection of a few hypothesized relationships implies the necessity of extensive promotion and education about the related laws and regulations, and education, supervision and incentives for e-Trade practitioners.

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이러닝에서 사회성, 사용용이성, 유용성, 즐거움이 수용의향에 미치는 영향 연구 -확장된 기술수용모델 관점- (Study on the Effect of Sociability, Ease of Use, Usefulness, Enjoyment on Acceptance Intention in e-Learning -A Perspective of the Extended Technology Acceptance Model-)

  • 이종만
    • 한국콘텐츠학회논문지
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    • 제12권4호
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    • pp.417-425
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    • 2012
  • 본 연구의 목적은 기술수용모델, 동기이론, 사회적 반응 이론을 적용한 확장된 기술수용모델 관점에서 이러닝 수용의향에 영향을 미치는 요인들을 살펴보는 것이다. 이를 위하여 지각된 사회성, 지각된 사용용이성, 지각된 유용성, 지각된 즐거움, 그리고 이러닝 수용의향으로 구성된 이론모형을 개발하고 분석하였다. 분석 결과를 요약하면 첫째, 지각된 유용성과 지각된 즐거움은 모두 이러닝 수용의향에 직접적인 영향을 미치는 결정요인으로 밝혀졌다. 둘째, 지각된 사용용이성은 이러닝 수용의향 결정요인인 지각된 유용성과 지각된 즐거움에 긍정적인 영향을 미치는 요인으로 나타났다. 셋째, 지각된 사회성은 이러닝 수용의향에 직접적인 영향을 미칠 뿐만 아니라 지각된 유용성을 매개로한 간접적인 영향도 미치는 것으로 밝혀졌다.

An Empirical Investigation on the Adoption of E-Commerce in Bangladesh

  • Hoque, Md. Rakibul;Ali, Mohammad Afshar;Mahfuz, Mohammad Abdullah
    • Asia pacific journal of information systems
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    • 제25권1호
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    • pp.1-24
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    • 2015
  • Electronic Commerce or e-commerce implies such an industry where goods and services are bought and sold over electronic systems. This is rapidly growing sectors in Bangladesh which influence local and international trade. Government of Bangladesh has also initiated quite a good number of measures for the expansion of e-commerce. However, low adoption of e-commerce is not uncommon in Bangladesh. The objective of this study is to determine the factors that influence the adoption of e-commerce services in Bangladesh. Extended version of Technology Acceptance Model (TAM) is envisaged as the theoretical backbone of the study. Reliability analysis using Cronbach's Alpha test indicates that the research model is internally consistent. The study reveals that 35 percent of respondents became interested in e-commerce services from advertisement on Internet or other electronic media. The findings of the study shows that all the four constructs, namely-Computer Self Efficacy, Perceived Credibility, Perceived Usefulness and Perceived Ease of Use have significant effect on the adoption of e-commerce. The study has also demonstrated that Perceived Usefulness appeared as the most important factor in describing user's adoption of e-commerce.

e-러닝 수용에 있어 신뢰의 역할: 신뢰 수준에 따른 비교 (The Role of Trust in Adoption of e-Learning in South Korea: Comparison of High and Low Trust Levels)

  • 임세헌
    • 경영정보학연구
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    • 제12권2호
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    • pp.25-45
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    • 2010
  • 오늘날 인터넷의 발전과 더불어, 대학 교육에 있어 e-러닝은 매우 중요한 교과목으로 자리를 잡게 되었다. 이에 따라 학교 당국에서는 보다 양질의 교육 컨텐츠 질 개발과 e-러닝을 수강하는 학생들의 e-러닝을 통한 만족도와 학습효과를 증대하기 위해 많은 노력을 하고 있다. 본 연구에서는 기술수용모델을 이용해 학생들의 e-러닝 수용에 대한 연구를 수행하였다. 특히, 온라인 환경에서의 신뢰는 기술수용에 있어 매우 중요한 영향을 미치는데, 본 연구에서는 학생들의 e-러닝 수용에 있어 신뢰 수준에 따른 e-러닝 수용 과정을 분석하였다. 본 연구 결과는 e-러닝에 대한 수용의 심도 깊은 이해를 통해 보다 좋은 e-러닝 시스템을 구현과 e-러닝 전략 개발에 유용한 시사점을 제시해 줄 것이다.

소셜네트워크 서비스 기반의 소셜쇼핑 사용자 수용에 영향을 미치는 요인에 관한 연구 (A Study of the Factors influencing User Acceptance of Social Shopping based on Social Network Service)

  • 황현석;리신타오
    • 한국산학기술학회논문지
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    • 제15권1호
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    • pp.61-71
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    • 2014
  • 인터넷을 기반으로 하는 전자상거래 산업에서는 최근 소셜네트워크서비스 (Social Network Service)와 결합된 소셜쇼핑(Social shopping)이라고 하는 새로운 형태의 사업모델(Business Model)이 등장하였다. 소셜쇼핑은 지역기반의 업체가 제공한 서비스나 상품을 다수의 구매자가 인터넷을 통해 일정 갯수 이상 구매하는 경우 거래가 성사되는 형태이다. 본 연구에서는 소셜쇼핑의 수용에 영향을 주는 요인을 도출하고 이들 요인간의 구조적인 관계를 밝히고자 한다. 이를 위해 인터넷 쇼핑, 소셜쇼핑, 기술수용모형 등의 소셜쇼핑의 수용에 관한 선행 연구들을 살펴보고 소셜쇼핑의 수용에 영향을 주는 요인을 도출한 후 이들간의 관계를 밝히기 위해 구조방정식모형을 이용하여 분석하였다. 분석에서는 설문조사를 통해 데이터를 수집하고 탐색적 요인분석과 구조방정식모형의 분석을 통해 요인간의 구조적 관계를 도출하였으며 소셜쇼핑 사용경험과 성별에 따른 차이를 분석하였다. 지각된 유용성과 지각된 즐거움이 이용의도에 중요한 영향을 미치고 있음을 알 수 있었고, 소셜쇼핑 사용경험 유무와 성별에 따른 차이가 존재하여 세분화된 고객에 맞는 전략이 필요함을 알 수 있었다.

블로그 사용에 영향을 미치는 요인 : 확장된 기술수용모델과 인지된 격려를 이용한 실증연구 (Factors Affecting Blog Use : An Empirical Study Using Extended TAM and Perceived Encouragement)

  • 권오병;문예성;김민용
    • 한국전자거래학회지
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    • 제12권4호
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    • pp.165-184
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    • 2007
  • 블로그는 정보 공유와 관계 형성의 유력한 미디어로 인정되고 있다. 그러나 기존의 기술 수용 모델은 블로그와 같은 관계 지향적인 정보시스템에 대한 수용성을 설명하는 데 적합한지 증명되지 않은 상태이다. 따라서 본 연구의 목적은 블로그 사용에 영향 주는 요인을 규명하는 것이다. 이것을 위해 유력한 포털사이트인 네이버 블로거들을 대상으로 인지된 유용성 인지된 격려와 실제사용의 인과 관계를 대중적 자기 인식 자기노출과 텔레프레즌스를 변수로 검증하였다. 그 결과, 대중적 자기인식과 자기노출은 인지된 유용성과 인지된 격려의 유의미한 요인으로 보여지고 인지된 유용성과 인지된 격려는 블로그의 실제사용에 유의미한 영향을 주는 것으로 보여졌다.

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가상 공동체 사용자의 전자상거래 수용에 대한 연구 (A Study on EC Acceptance of Virtual Community Users)

  • 이형용;안현철
    • Asia pacific journal of information systems
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    • 제19권1호
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    • pp.147-165
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    • 2009
  • Virtual community(VC) will increasingly be organized as commercial enterprises, with the objective of earning an attractive financial return by providing members with valuable resources and environment. For example, Cyworld.com in Korea uses several community services to enable customers of Cyworld to take control of their own value as potential purchasers of products and services. Although initial adoption is important for online network service success, it does not necessarily result in the desired managerial performance unless the initial usage is continuously related to the continuous usage and purchase. Particularly, the customer who receives relevant online services and is well equipped with online network services, will trust the online service provider and perceive less risk and experience more activities such as continuous usage and purchase. Thus, how to promote continued online service usage or, alternatively, how to prevent discontinuance is a critical issue for VC service providers to consider. By aggregating a wide range of information and online environments for customers and providing trust to its members, the service providers of virtual communities help to reduce the perceived risk of continuous usage and purchase. Drill down, online service managers realize that achieving strong and sustained customers who continuously use online service and purchase on it is crucial. Therefore, the research into this online service continuance will identify the relationship between the initial usage and the continuous usage and purchase. The research of continuous usage or post adoption has recently emerged as an important issue in the IS literature. Individuals' information systems(IS) continuous usage decisions are congruent with consumers' repeat purchase decisions. The TAM(Technology Acceptance Model) paradigm has been strongly confirmed across a wide range from product purchase on EC to online service usage contexts. The analysis of IS usage based on TAM has proven to be successful across almost online service contexts. However, most of previous studies have focused on only an area (i.e., VC or EC). Just little research has tried to analyze the relationship between VC and EC. The effect of some factors on user intention, captured through several theories such as TAM, has been demonstrated. Yet, few studies have explored the salient relationships of VC users' EC acceptance. To fill this gap between VC and EC research, this paper attempts to develop a research model that extends the TAM perspective in view of the additional contributions of trust in the service provider and trust in members on some factors that affect EC and VC adoption. In this extension, we applied the TAM-to-TAM(T2T) model, and analyzed the transfer effect of trust between these two TAMs. The research model was empirically tested on the context of a social network service. The model was to extend TAM with the trust concept for the virtual community environment from the perspective of tasks. By building an extended model of TAM and examining the relationships between trust and the existing variables of TAM, it is aimed to explain a user's continuous intention to use VC and purchase on EC. The unit of analysis in this paper is an individual user of a virtual community. The population of interest is the individual with the experiences in virtual community. The data for this paper was made available via a Web survey of VC users. In total, 281 cases were gathered for about one week, but there were some missing values in the sample and there were some inappropriate cases. Thus, only 248 cases were finally analyzed. We chose the structural equation analysis to test the hypotheses and it is better suited for explaining complex relationships than the other methods. In this test, AMOS was used to test the Structural Equation Model (SEM). Noticeable results have been found in the T2T model regarding the factors affecting the intention to use of virtual community and loyalty. Our result showed that trust transfer plays a key role in forming the two adoption beliefs. Overall, this study preliminarily confirms the salience of trust transfer in online service.