• Journal of Korean Society for Quality Management
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• v.44 no.4
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• pp.965-981
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• 2016

Purpose: This study aims to propose Kano-SERVQUAL integrated approach as an effective tool for evaluating auto service quality attributes to enhance the use of SERVQUAL. Methods: The Kano-SERVQUAL survey was conducted to evaluate customer perception for 28 auto service quality attributes which were obtained from auto service expert in 'H' company. The correlation analysis of SI(Satisfaction Index), DI(Dissatisfaction Index) and expectation values are conducted in this study. Results: The 28 auto service quality attributes are classified into attractive attributes and one-dimensional attributes. The results of this study show that the correlations between the customers' expectation values and DI is strongly positive correlation with 1% significance level, expectation values and SI is negative correlation with 10% significance level. Conclusion: The results show that the purposed Kano-SERVQUAL integrated approach provides a deeper understanding of service quality attributes in that it distinguishes the customers' expectation values between highly expected attributes(e.g. must-be attribute) and less expected attributes(e.g. attractive attribute).

• Health Policy and Management
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• v.16 no.4
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• pp.86-111
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• 2006

Either ways of understanding health care as a commodity or public work are at opposite ends of health care spectrum. These two rival conceptions reflected by viewpoint(ideology) would lead to different directions in policy-making for health care reform. The purpose of this study is to access the value differences of experts' policy views about health care issues by analyzing the extent of consensus among experts in the field of health care. Using primary data obtained through a mail survey of 558 experts in the field of health care, we analyzed the differences of experts' opinions about characteristics of health care market, policy issues and values Gdeology). The study represents from 50-50 split analysis, entropy index, and factor analysis that the wide spread disagreements over health policy, which is a major barriers to effective policy-making, could be caused by the ideological perception differences among experts. This implies that, if values play an important role in policy-making, we should identify the differences in value and seek ways to balance among the diverse values such as efficiency, equity, freedom, and security. For this, the policy issues debated on differences in values should be reconciled for narrowing gaps of experts' perceptions through various ways.

• Journal of the Korean Society of Clothing and Textiles
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• v.44 no.2
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• pp.209-223
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• 2020

This study examined consumers' perceived anxiety regarding how safe the clothing and lifestyle products are as well as influencing factors. Data was collected using a self-ministered online survey of 1,126 adult consumers. The results of this study showed that consumer anxiety about chemicals and hygiene product safety had a greater impact on the anxiety perception of general safety than clothing and beauty products. It was confirmed that the reliability of information source (government agency, mass media, expert group, and internet community/blog) varies depending on the level of consumers' overall safety anxiety. The study also found the effect of consumers' subjective perception of health on safety anxiety about clothing and lifestyle products. Further, the moderating effect of age in the research model was confirmed. This result can be a useful guide to marketing communication for developing consumer safety-related policies to reduce consumer anxiety. The information will also help consumers make informed decisions that lead to safe and sustainable consumption.

• Journal of the Korean Dietetic Association
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• v.9 no.4
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• pp.278-287
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• 2003

This study was performed to investigate nurses’ perception for nutrition education. The subjects of this study were 197 nurses and 94 nursing assistants working at hospitals in the Kyung-nam area. The survey was conducted by using a self-administered questionnaire in November, 2001. The results were as follows : Sixty-seven point seven percent of the subjects were nurse, 32.3% were nursing assistant. Average age of subjects was 26.9 years old, average nursing experience was 5.7 years, and 70.7% of the subjects graduated from a junior college. The average nutrition knowledge score was 14.3$\pm$2.5 out of possible 20 points. Seventy-four point two percent of the subject responded that nutrition education is very necessary for patient, and positive responses in the nurse were higher than that nursing assistant(p<0.001). Only 8.6% of the subjects had nutrition education training. The perceptions about a suitable person for nutrition counseling and nutrition education indicated dietitian(69.3%) and nurse(21.3%). Fifty-two point eight percent of the subjects responded that they would not participate in nutrition education themselves and the main reason for this was that they believed lack of expert knowledge(43.4%), and that such courses should be taught by specialist(40.5%). Forty-eight point eight percent of subjects had nutrition counseling experience for patient, and nurses, married nurses and those over 2 years of nursing careers had significantly higher nutrition counseling experience for patient than nursing assistant, unmarried nurses and those under 2 years of nursing careers(p<0.05-p<0.001)

• Journal of The Korean Association of Information Education
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• v.22 no.3
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• pp.317-324
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• 2018

This study analyzes elementary school teachers' perception of Artificial Intelligence, educational effect, and necessity in education. To analyze teachers' perceptions, we developed questionnaires with expert advice. We collected questionnaires for 151 elementary school teachers. The collected data were analyzed by t-test and one-way ANOVA. As a result, AI' perceptions of female teachers were lower than those of male teachers and the necessity of education was less. Teachers with experience in leading schools recognized that AI education would help to improve creativity. Teachers who have a lot of teaching experience, many experience in SW education, the experience in SW education have a high interest in AI and understand the relevance of the subject. We expect that this study will help the direction of SW education.

• Korean Journal of Culture and Social Issue
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• v.17 no.4
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• pp.485-503
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• 2011

This study was to develope a structural model for risk perception and individual response against terrorism, including several psychological factors - cognitive, social and emotional factors. In this model we measured perceived probability of terrorism, perceived seriousness of the aftermath, and perceived coping(cognitive factors), trust in authorities, in expert group and in preparedness of institutions(social factors), fear and worry(emotional factors), individual preparedness, information seeking, information analysis, and checking relational network(individual behavior responses). Major finding was that cognitive and social factors influenced on emotional factors and then emotional factors influenced on the individual responses. The perceived coping, which one of cognitive factors was linked with individual responses directly and indirectly via emotion factors. We discussed the importance of perceived coping in preparing for terrorism.

• Journal of the Korean Institute of Landscape Architecture
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• v.46 no.5
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• pp.1-9
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• 2018

The purpose of this study was to identify differences of perceptions for gardens and parks between experts and the general public concerning several aspects including scope, scale, publicity, artistic and scientific nature, main materials, practicality and aesthetics, executive and management systems as well as legal understanding of garden and park. The properties of garden and park were derived through literature research, and the concept, similarity, and difference of gardens and the parks were recognized by the experts and the public viewpoint was clarified by questionnaire. As for the difference in the scope of the gardens and the parks, the expert group recognized it more widely than the general public. In general, the space recognized as a garden was the rooftop green space, and urban forests were recognized as a park. In addition, the general public recognized urban forests as gardens the same as they recognized parks, and the distinction was unclear. In the expert group, the perception that gardens were small and the parks were large was more prevalent. It was generally recognized that gardens were private spaces and the parks were public spaces. In the expert group, the gardens were more personal and the parks were more apparent to the public. In the general population, functional and scientific aspects rather than artistic creativity in both gardens and parks. In addition, both the general public and experts found that parks are more complex than gardens. The garden was centered on plant material, and the park was recognized as a center where the sculptural facilities were centered, or the plant material and the sculptural facilities were properly balanced. To the experts the view of the gardens was positive. Expert groups emphasized the aesthetics of the garden, and the parks were more practical, and the general population showed similar perceptions of utility and aesthetics when comparing gardens and parks. In addition, the utility of gardens in the general publics is more emphasized than the aesthetics of the park. Regarding the executive system the park was recognized as the public sector, and the difference was larger in the expert group. As for the management system, both experts and the general public perceive the management of the park or the garden to be carried out by the supporting organization, and it is necessary to discuss the diversification of the management subject. It is found that there is a certain difference in recognition with the mixture of concepts, and there is still a big difference in legal system and perception.

• Journal of Science Education
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• v.41 no.1
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• pp.111-134
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• 2017

The purpose of this study was to develop 'Silver Care Expert' STEAM Program for the elementary students and investigate the effects of the program on creative thinking activity, scientific attitude and leadership. Participants were 110 elementary school students. Before and after the program, the participants were asked to take the test about future time perspective, career awareness and scientific attitude. The major results of this study were as follows. First, the total score of experimental group's future time perspective and all 2 sub-domains was significantly improved than those of comparative group(p<.05). Second, total score of experimental groups' career awareness and all 4 sub-domains were significantly increased than those of comparative group after the STEAM program(p<.05). Third, the total score of experimental groups' scientific attitude and all 7 sub-domains were significantly improved than those of comparative group(p<.05). Fourth, according to students' post-program opinions, experimental group students showed very positive perception like that science class was very interesting and they became interested in science and technology. In conclusion, 'Silver Care Expert' STEAM Program was very effective to improve elementary students' future time perspective, career awareness, scientific attitudes.

• Journal of Digital Convergence
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• v.4 no.2
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• pp.143-151
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• 2006

The purpose of this paper is to make a design and implementation of a diagnosis system of learning misconception of students who learn 'be' verb in the English language by using fuzzy theory. In this system, a fuzzy cognitive map exposes the fact that students' perception and misunderstanding about 'the English' language have an intertwined relationship, and diagnoses causes of misconceptions of students by using fuzzy memory associative memory. It suggests that since most existing systems of rule based expert system have had several limitations, this system will be applied to diagnose learners' misconception of learning in varieties of education areas.

• Proceedings of the Korean Society for Cognitive Science Conference
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• 2002.05a
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• pp.231-235
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• 2002

본 논문에서는 전문 안무가와 일반인들을 대상으로, 현대적 스타일의 독무와 임의적으로 움직이는 육면체를 제시할 때의 두뇌 활동 양상을 fMRI를 통하여 알아보았다. 피험자들은 총 8명으로 구성되었으며, 4명은 안무 전문가들, 4명은 동일한 연령대의 일반인들이었다. 피험자들은 시각 자극으로 제시되는 춤동작과 다양하게 변화하는 단순한 육면체의 움직임을 아무런 반응 없이 보는 과제를 수행하였다. 두 피험자 그룹 모두에서 육면체의 움직임보다 무용을 응시할 때 occipital cortex에서 더 큰 활성화를 보였고, 특히 좌측 STS와 angular gyrus사이의 경계선 영역, 그리고 좌측 fusiform gyrus에서는 안무가들이 무용을 볼 때 일반인들보다 더 높은 활성화를 나타내었다. STS/angular gyrus와 fusiform gyrus가 시각 자극의 의미 표상을 이해하는데 관련이 있고, angular gyrus가 사전적 의미 해석에 있어 중계적 역할을 하는 곳이며, fusiform gyrus는 사물을 지각하는데 있어서 보조 역할을 맡고 있다는 논의를 바탕으로, 무용가들은 그들이 지니고 있는 안무에 대한 전문적인 소견과 지식을 이용하여 몸의 움직임을 분석할 수 있고, 또 그것에서부터 어떠한 상징적인 의미까지 끌어내어 결과적으로 의미 추출의 과정에서 두뇌의 semantic network를 활성화시킨다고 볼 수 있다.