• Title/Summary/Keyword: Expert Service

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Evaluation of Facilitating Factors for Cloud Service by Delphi Method (델파이 기법을 이용한 클라우드 서비스의 개념 정의와 활성화 요인 분석)

  • Suh, Jung-Han;Chang, Suk-Gwon
    • Journal of Information Technology Services
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    • v.11 no.2
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    • pp.107-118
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    • 2012
  • Recently, as the clouding computing begins to receive a great attention from people all over the world, it became the most popular buzz word in recent IT magazines or journal and heard it in many different services or different fields. However, a notion of the cloud service is defined vaguely compared to increasing attentions from others. Generally the cloud service could be understood as a specific service model base on the clouding computing, but the cloud, the cloud computing, the cloud computing service and cloud service, these four all terms are often used without any distinction of its notions and characteristics so that it's difficult to define the exact nature of the cloud service. To explore and analyze the cloud service systematically, an accurate conception and scope have to be preceded. Therefore this study is to firstly clarify its definition by Delpi method using expert group and then tries to provide the foundation needed to enable relative research such as establishing business model or value chain and policies for its activation to set off. For the Delpi, 16 experts participated in several surveys from different fields such industry, academy and research sector. As a result of the research, Characteristics of the Cloud Service are followings : Pay per use, Scalability, Internet centric Virtualization. And the scope as defined including Grid Computing, Utility Computing, Server Based Computing, Network Computing.

Development of Certification Program for Application Service Provider : Service Provider(Service Environment) Certification (ASP 인증제도 개발 : 사업자(서비스 환경) 인증)

  • Seo, Kwang-Kyu
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.29 no.1
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    • pp.101-108
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    • 2006
  • The issue of using information system to ensure competitive power in the market is rising. The outsourcing methods that entrust activities of information system of companies to other expert agencies are increasing as the enterprises make a lot of efforts to put their resources to their heart of business in the process of adopting information system. Recently, ASP(Application Service Provider) as a new information technology outsourcing method appears due to the development of network technology and spreading of peculating software. ASP defines as a software leasing service which is supplied through networks instead of purchasing application software with high price. For successful implementation of ASP, it is necessary to develop a certification program to ensure safety and reliability of ASP. This paper provides the safe and reliable certification program for ASP. In order to develop it, the critical issues related to service quality and certification of ASP are identified and then evaluation methodology for the ASP certification program is proposed. This paper presents service provider(service environment) certification as the part of the ASP certification program.

A Study on the Academic Information Seeking Behavior of Oriental Medical Researcher (한의학분야 연구자들의 학술정보이용 행태에 관한 연구)

  • 변성희;윤구호;서미령
    • The Journal of Korean Medicine
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    • v.23 no.2
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    • pp.1-18
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    • 2002
  • Objectives : The objective of this study was to examine the academic informationseeking behavior and demand of the oriental medical researcher and to create the base data for establishing a library environment providing a high-quality information service which would aid the activity of such researchers, Methods : We distributed a questionnaire to the one hundred professors of the college of oriental medicine on the method of acquisition of information data, the environment of the library belonging to the college, and the like. Results : $\circled1$ The main class using the academic information service of oriental medicine was revealed to be researchers having a career of 10 to 15 years who had a domestic doctorate in oriental medicine. $\circled2$ When accessing information, the primary information resource used was academic journals. $\circled3$ Of the data forms mentioned in the study, periodicals was used most in number of printed data; computer databases among non-printed data. $\circled4$ The purpose of using an information resource was for performing a research project. $\circled5$ The path of acquisition of information was usually through the materials in their possession. $\circled6$ The greatest difficulty in gathering information was first of all the lack of information owned by the library, and next a lack of time and insufficient knowledge of information search and use. $\circled7$ More than 90% of respondents on the necessity of an expert library answered as "necessary" or "certainly necessary", indicating that the foundation of an expert library is very urgent. Conclusions : This study is beneficial for researchers engaged in oriental medicine to activate the use of information and also it will form a base of data for researchers to establish an environment of expert library in oriental medicine.

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Defect Classification and Management System Using CBR technique Based Internet in Apartment Housing Project (인터넷기반 공동주택 하자분류 및 관리 시스템 구축에 사례기반 추론기법을 활용한 연구)

  • Kim, Gwang-Hee;Shin, Han-Woo;Seo, Deok-Seok;Yoon, Jie-Eon
    • Journal of the Korea Institute of Building Construction
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    • v.8 no.1
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    • pp.63-70
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    • 2008
  • Management process of apartment buildings construction has increased because the after service of construction company meet the needs of customers. Many defect data, which was inspected by construction company or customers before moving into a new apartment house, were classified by field engineers and then communicated to corresponding subcontractors. The classification process needs to be performed by an expert engineer because there is so much data, it is unfeasible to complete in a short period of time. For this classification process, an automatic classification system using case base reasoning (CBR) should be considered. This research proposed a defect management system with automatic classification system using CBR. This constructed defect management system consists of cyber after service system for tenants and the whole defect management process of construction, preservation and management of apartment buildings. This system could improve the efficiency of expert work in terms of time and accuracy, as well as helping laymen users to conduct defect classification work as experts do.

Organizational Socialization and Intention to Leave in Operating Room Nurses Working at Secondary General University Hospitals (수술실 간호사의 조직사회화와 이직의도)

  • Yoon, Su Jung;Park, Hye-Ja
    • Journal of Korean Academy of Nursing Administration
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    • v.21 no.1
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    • pp.88-98
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    • 2015
  • Purpose: To evaluate the relationship between organizational socialization and intention to leave, and to identify factors affecting on intention to leave in operating room nurses. Methods: This study used a descriptive design. Seventy operating room nurses recruited from three hospitals under the same management style, in-service educational system, and working conditions agreed to participate in this study, and completed self-administered questionnaires of the organizational socialization and the intention to leave questionnaire. Respondents were classified by career as advanced beginner, competent practitioner, proficient practitioner and expert practitioner by Benner's stages of nursing proficiency. Data were analyzed with t-test, ANOVA with multiple comparisons, Spearman correlation, and multiple regression analysis. Results: Nurses unsatisfied with the current in-service continuous education had lower organizational socialization and higher intention to leave. In advanced beginners, job performance was lowest and organizational commitment was highest. In expert practitioners, intention to leave was highest. Organizational commitment, interpersonal relationship, identity and burnout were associated with intention to leave. Mutual trust, burnout, and interpersonal relationship were predictors of intention to leave explained 20.8% of variance. Conclusion: The career ladder program to enhance nurses' organizational socialization and intention to stay should be established and expanded for well-experienced operating room nurses.

A Study on the Demand Forecasting for IMT-2000 Services (IMT-2000 서비스의 수요예측)

  • Im, Su Deok;Jo, Jung Jae;Hwang, Jin Su;Jo, Yong Hwan
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.24 no.12A
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    • pp.2025-2033
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    • 1999
  • In this paper, we forecast launching time of the commercial IMT-2000 service as feb. 2001, according to expert’s opinion, and most of they forecast rapid evolution. And, we propose two different models according to two cases for competition power of price for IMT-2000 service subscriber demand forecasting. In this paper, we combine the expert’s opinion method with the growth curve model for demand forecasting for new products in order to reduce error of the demand forecasting that haven’t past references. The estimation of needed coefficients for each growth curve model is based on experts’ subjective opinions.

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A Priority Analysis of Card Customer Churn Factors Using AHP : Focusing on Management Support, Card Recruitment, Customer Service Personnel's Perspective (AHP를 이용한 카드고객 이탈 요인의 우선순위 분석 : 경영지원·카드모집·고객서비스 집단을 중심으로)

  • Lee, Jungwoo;Song, Young-gue;Han, Chang Hee
    • Journal of Information Technology Services
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    • v.20 no.4
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    • pp.35-52
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    • 2021
  • Nowadays data-based decision making is emerging as the center of the business environment paradigm, but many companies do not have data-driven decision-making systems. It has also been studied that using an expert's intuition in decision making can be more efficient in terms of speed and cost, compared to analytical decision making. The goal of this study is to analyze customer churn factors using a group of experts within a financial company from the viewpoint of decision-making efficiency. We applied a debit card 'A', product of the National Credit Union Federation of Korea. The churn factors of all the financial expert groups were examined. Also. the difference in each group (management support, card recruitment, customer service group) was analyzed. We expect that this study will be helpful in the practical aspects of managers whose environments is lack data-oriented infrastructure and culture.

Self-Study Journey from a Novice to an Expert for Computational Thinking Practices

  • Green, James;Park, Young-Shin
    • Journal of the Korean earth science society
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    • v.42 no.5
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    • pp.588-603
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    • 2021
  • This study details a researcher's self-study journey in advancing from a computational thinking (CT) novice to an expert. The researcher went through a four-stage process, with a preliminary literature review preceding the four stages. From the literature review, the computational thinking analysis (CT_AT) tool was developed for use in stage one to analyze science, technology, engineering, art, and mathematic (STEAM) modules. Although no discernable patterns were found in analyzing the five science and five engineering-based modules, the analysis revealed which CT practices were missing or weakly exposed. In stage two activities were suggested to promote these missing or weakly exposed practices. Stage three required the researcher to develop his own STEAM module from the viewpoint of exposing students to CT. The fourth stage was to validate the CT_AT through interviews with pre-service and in-service teachers. These interviews led to changes in the CT_AT tool and, as a result, the researcher produced a guidebook that could be used by teachers in their own CT studies. This guidebook can be used by teachers to develop and become competent in CT skills.

A Study on the Development Direction of the Next-generation Smart Training Education Platform(STEP) for the Development of National Lifelong Vocational Skills (국민 평생직업능력개발을 위한 차세대 스마트직업훈련플랫폼 개발 방향에 관한 연구)

  • Kyung-Hwa Rim;Il-chan Jung;Doo-wan Lee
    • Journal of Practical Engineering Education
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    • v.15 no.1
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    • pp.143-154
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    • 2023
  • The purpose of this study is to present the role and function of Smart Training Education Platform(STEP) as a public online platform that should be aimed at for the development of customized lifelong vocational skills as the existing Occupational Skills Development Act was revised to the National Lifelong Vocational Skills Development Act. To this end, the role and function of STEP's public service was derived based on domestic public online platform service case studies and expert FGI, and an expert verification meeting was held. Based on this, implications for the role and function of STEP as a public online platform were presented.

The Development of Evaluation System for the Sustainable Conservation of Old Tree in Agricultural Landscape (농촌지역 노거수의 지속가능한 보전을 위한 평가체계 개발 연구)

  • Son, Jinkwan;Kim, Mi-heui;Lee, Siyoung;Kang, Donghyeon;Kim, Nam-Choon;Kang, Banghun
    • Journal of the Korean Society of Environmental Restoration Technology
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    • v.19 no.3
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    • pp.59-69
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    • 2016
  • This study was conducted to develope an evaluation system for sustainable conservation of old trees with historic and traditional values in rural areas. Existing evaluation system was modified through field application of 10 old trees and expert research twice for development of new evaluation system. 4 evaluation items in 10 evaluation items were deleted by first expert research. Some items are proposed to offer a figure explanation by second expert research. End-developed evaluation items are consisted of 6 items ((1) Ground State, (2) Blight, Harmful Insects, (3) Tree Form, (4) Canopy Vitality, (5) Bark, (6) Damage) reflecting the order of importance evaluation. Old trees evaluation system developed in this study is expected to be utilized continuously to conserve the old trees in the rural areas and gradually help to increases the historic and traditional values.