• Title/Summary/Keyword: Experience on performance

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마켓 인사이트를 위한 상품 리뷰의 다차원 분석 방안 (Multi-Dimensional Analysis Method of Product Reviews for Market Insight)

  • 박정현;이서호;임규진;여운영;김종우
    • 지능정보연구
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    • 제26권2호
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    • pp.57-78
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    • 2020
  • 인터넷의 발달로, 소비자들은 이커머스에서 손쉽게 상품 정보를 확인한다. 이때 활용되는 상품 리뷰는 사용자 경험을 토대로 작성되어 구매의사결정의 효율성을 높일 뿐만 아니라 상품 개발에 도움을 주기도 한다. 하지만, 방대한 양의 상품 리뷰에서 관심있는 평가차원의 세부내용을 파악하는 데에는 많은 시간과 노력이 소비된다. 예를 들어, 노트북을 구매하려는 소비자들은 성능, 무게, 디자인과 같은 평가차원에 대해 각 차원별로 비교 상품의 평가를 확인하고자 한다. 따라서 본 논문에서는 상품 리뷰에서 다차원 상품평가 점수를 자동적으로 생성하는 방안을 제안하고자 한다. 본 연구에서 제시하는 방안은 크게 2단계로 구성된다. 사전준비 단계와 개별상품평가 단계로, 대분류 상품군 리뷰를 토대로 사전에 생성된 차원분류모델과 감성분석모델이 개별상품의 리뷰를 분석하게 된다. 차원분류모델은 워드임베딩과 연관분석을 결합함으로써 기존 연구에서 차원과 단어들의 관련성을 찾기 위한 워드임베딩 방식이 문장 내 단어의 위치만을 본다는 한계를 보완한다. 감성분석모델은 정확한 극성 판단을 위해 구(phrase) 단위로 긍부정이 태깅된 학습데이터를 구성하여 CNN 모델을 생성한다. 이를 통해, 개별상품평가 단계에서는 구 단위의 리뷰에 준비된 모델들을 적용하고 평가차원별로 종합함으로써 다차원 평가점수를 얻을 수 있다. 본 논문의 실험에서는 대분류 상품군 리뷰 약 260,000건으로 평가모델을 구성하고, S사와 L사의 노트북 리뷰 각 1,011건과 1,062건을 실험데이터로 활용한다. 차원분류모델은 구로 분해한 개별상품 리뷰를 6개 평가차원으로 분류했고, 기존 워드임베딩 방식보다 연관분석을 결합한 모델의 정확도가 13.7% 증가했음을 볼 수 있었다. 감성분석모델은 문장보다 구 단위로 학습한 모델이 평가차원을 면밀히 분석함으로써 29.4% 더 높은 정확도를 보임을 확인했다. 본 연구를 통해 판매자, 소비자 모두가 상품의 다차원적 비교가 가능하다는 점에서 구매 및 상품 개발에 효율적인 의사결정을 기대할 수 있다.

데이터마이닝을 활용한 기업 R&D역량 특성에 관한 탐색 연구 (A Study on the Characteristics of Enterprise R&D Capabilities Using Data Mining)

  • 김상국;임정선;박완
    • 지능정보연구
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    • 제27권1호
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    • pp.1-21
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    • 2021
  • 글로벌 경영환경 변화로 기술개발과 시장니즈의 불확실성이 커지고 기업 간 상호 경쟁이 심화되면서 개별 기업들의 연구개발 활동에 대한 관심과 요구가 증가하고 있다. 이러한 환경변화에 대응하기 위하여 연구개발 기업들은 설비투자에 더욱 신중을 가하면서 연구개발의 질적인 경쟁력을 제고시키기 위한 수단 중 하나로 연구개발 투자를 강화하고 있다. 결과적으로 설비나 연구개발 투자 요소는 연구개발 기업들의 입장에서는 미래 불확실성을 떠안아야하는 부담이 될 수 밖에 없다. 단지 연구개발 역량을 제고시키기 위한 수단으로 연구개발 투자를 증가시키는 경영 전략은 기업성과측면에서 불확실성이 높은 것이 사실이다. 본 연구에서는 데이터마이닝 기법을 활용하여 기업들의 연구개발 역량에 영향을 주는 특성들을 기술경영능력, 연구개발능력, 그리고 기업분류 속성 관점에서 탐색하고 이러한 개별 요인들이 연구개발 역량의 수준에 따라 나타나는 특성들을 탐색하였다. 이를 위해서 국내 연구개발 기업 전체를 대상으로 증거데이터에 근거해 군집분석과 실험결과를 제시하였다. 상기의 3개 관점마다 세부 평가지표를 각각 7개, 2개, 4개로 구성하여 해당 영역에서의 개별적인 수준을 정량적으로 측정하고자 하였다. 기술경영능력과 연구개발능력의 경우 현행 기술력 평가기관들이 주도적으로 활용하고 있는 소항목 평가지표를 참조하였으며, 이때 정량적으로 자료 확보가능한지 여부를 고려하여 최종적인 세부 평가지표를 새롭게 구성하였다. 기업분류 속성의 경우에는 가장 기본적인 기업 분류 프로파일 정보를 고려하여 구성하였다. 특히 연구개발 역량수준의 동질성 파악을 위해서 기술경영능력과 연구개발능력의 세부평가지표를 활용하여 개별기업별 종합점수를 부여하였으며, 이때 역량수준을 5개의 등급으로 분류하여 군집분석 결과와 비교하였다. 분석된 군집과 역량수준 등급과의 비교평가에 따른 의미를 부여하기 위해서 군집별로 연구개발 역량수준이 높은 경향과 낮은 경향이 존재하는 군집들을 탐색하였다. 이후 해당 군집에서 세부 평가지표에 따른 특징들을 분석하였다. 이와 같은 연구수행 방법을 통해 연구 개발 역량수준이 높은 군집이 2개, 낮은 군집이 1개로 분석되었으며, 나머지 2개의 군집들은 역량수준이 거의 높은 발생 빈도로 유사하게 나타났다. 결과적으로 본 연구에서는 역량수준이 높은 2개 군집과 낮은 1개의 군집들을 대상으로 세부 평가지표에 따른 개별적 특징들을 분석하였다. 본 연구의 결과가 제시하고 있는 시사점은 기술변화 속도와 시장수요의 변화에 효과적으로 대응할 수 있는 전문 경영자의 교체주기가 빠를수록 연구개발 역량 제고에 기여할 가능성이 높다는 점이다. 개인기업의 경우에 법인기업으로의 전환을 통해 연구개발 인력들의 기업에 대한 소속감을 제고시킴으로써 연구개발 역량의 투입강도를 높일 필요가 있으며, 조직적 측면에서도 팀단위의 조직구성을 통해 책임과 권한의 정확성을 제공할 필요가 있다는 점이다. 기술상용화 실적건수나 기술인증건수는 역량제고에 기여하는 경우와 그렇지 않은 경우 모두 발생되고 있어, 경영자 입장에서 연구개발 역량제고를 위한 중요 인자로 검토하는데 한계가 있는 것으로 확인되었다. 마지막으로 실용신안출원의 경험 여부는 연구개발 역량에 중요한 영향을 미치는 요인으로 파악되어, 연구개발 역량 제고를 위해서는 실용신안출원 장려를 위한 동기부여를 제공할 필요성을 확인하였다. 이처럼 본 연구결과는 개별 기업들의 연구개발 역량 제고를 위한 기업 경영전략의 중요한 시사점을 제공할 수 있을 것으로 기대된다.

빅데이터 도입의도에 미치는 영향요인에 관한 연구: 전략적 가치인식과 TOE(Technology Organizational Environment) Framework을 중심으로 (An Empirical Study on the Influencing Factors for Big Data Intented Adoption: Focusing on the Strategic Value Recognition and TOE Framework)

  • 가회광;김진수
    • Asia pacific journal of information systems
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    • 제24권4호
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    • pp.443-472
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    • 2014
  • To survive in the global competitive environment, enterprise should be able to solve various problems and find the optimal solution effectively. The big-data is being perceived as a tool for solving enterprise problems effectively and improve competitiveness with its' various problem solving and advanced predictive capabilities. Due to its remarkable performance, the implementation of big data systems has been increased through many enterprises around the world. Currently the big-data is called the 'crude oil' of the 21st century and is expected to provide competitive superiority. The reason why the big data is in the limelight is because while the conventional IT technology has been falling behind much in its possibility level, the big data has gone beyond the technological possibility and has the advantage of being utilized to create new values such as business optimization and new business creation through analysis of big data. Since the big data has been introduced too hastily without considering the strategic value deduction and achievement obtained through the big data, however, there are difficulties in the strategic value deduction and data utilization that can be gained through big data. According to the survey result of 1,800 IT professionals from 18 countries world wide, the percentage of the corporation where the big data is being utilized well was only 28%, and many of them responded that they are having difficulties in strategic value deduction and operation through big data. The strategic value should be deducted and environment phases like corporate internal and external related regulations and systems should be considered in order to introduce big data, but these factors were not well being reflected. The cause of the failure turned out to be that the big data was introduced by way of the IT trend and surrounding environment, but it was introduced hastily in the situation where the introduction condition was not well arranged. The strategic value which can be obtained through big data should be clearly comprehended and systematic environment analysis is very important about applicability in order to introduce successful big data, but since the corporations are considering only partial achievements and technological phases that can be obtained through big data, the successful introduction is not being made. Previous study shows that most of big data researches are focused on big data concept, cases, and practical suggestions without empirical study. The purpose of this study is provide the theoretically and practically useful implementation framework and strategies of big data systems with conducting comprehensive literature review, finding influencing factors for successful big data systems implementation, and analysing empirical models. To do this, the elements which can affect the introduction intention of big data were deducted by reviewing the information system's successful factors, strategic value perception factors, considering factors for the information system introduction environment and big data related literature in order to comprehend the effect factors when the corporations introduce big data and structured questionnaire was developed. After that, the questionnaire and the statistical analysis were performed with the people in charge of the big data inside the corporations as objects. According to the statistical analysis, it was shown that the strategic value perception factor and the inside-industry environmental factors affected positively the introduction intention of big data. The theoretical, practical and political implications deducted from the study result is as follows. The frist theoretical implication is that this study has proposed theoretically effect factors which affect the introduction intention of big data by reviewing the strategic value perception and environmental factors and big data related precedent studies and proposed the variables and measurement items which were analyzed empirically and verified. This study has meaning in that it has measured the influence of each variable on the introduction intention by verifying the relationship between the independent variables and the dependent variables through structural equation model. Second, this study has defined the independent variable(strategic value perception, environment), dependent variable(introduction intention) and regulatory variable(type of business and corporate size) about big data introduction intention and has arranged theoretical base in studying big data related field empirically afterwards by developing measurement items which has obtained credibility and validity. Third, by verifying the strategic value perception factors and the significance about environmental factors proposed in the conventional precedent studies, this study will be able to give aid to the afterwards empirical study about effect factors on big data introduction. The operational implications are as follows. First, this study has arranged the empirical study base about big data field by investigating the cause and effect relationship about the influence of the strategic value perception factor and environmental factor on the introduction intention and proposing the measurement items which has obtained the justice, credibility and validity etc. Second, this study has proposed the study result that the strategic value perception factor affects positively the big data introduction intention and it has meaning in that the importance of the strategic value perception has been presented. Third, the study has proposed that the corporation which introduces big data should consider the big data introduction through precise analysis about industry's internal environment. Fourth, this study has proposed the point that the size and type of business of the corresponding corporation should be considered in introducing the big data by presenting the difference of the effect factors of big data introduction depending on the size and type of business of the corporation. The political implications are as follows. First, variety of utilization of big data is needed. The strategic value that big data has can be accessed in various ways in the product, service field, productivity field, decision making field etc and can be utilized in all the business fields based on that, but the parts that main domestic corporations are considering are limited to some parts of the products and service fields. Accordingly, in introducing big data, reviewing the phase about utilization in detail and design the big data system in a form which can maximize the utilization rate will be necessary. Second, the study is proposing the burden of the cost of the system introduction, difficulty in utilization in the system and lack of credibility in the supply corporations etc in the big data introduction phase by corporations. Since the world IT corporations are predominating the big data market, the big data introduction of domestic corporations can not but to be dependent on the foreign corporations. When considering that fact, that our country does not have global IT corporations even though it is world powerful IT country, the big data can be thought to be the chance to rear world level corporations. Accordingly, the government shall need to rear star corporations through active political support. Third, the corporations' internal and external professional manpower for the big data introduction and operation lacks. Big data is a system where how valuable data can be deducted utilizing data is more important than the system construction itself. For this, talent who are equipped with academic knowledge and experience in various fields like IT, statistics, strategy and management etc and manpower training should be implemented through systematic education for these talents. This study has arranged theoretical base for empirical studies about big data related fields by comprehending the main variables which affect the big data introduction intention and verifying them and is expected to be able to propose useful guidelines for the corporations and policy developers who are considering big data implementationby analyzing empirically that theoretical base.

한국농촌보건(韓國農村保健)의 문제점(問題點)과 개선방안(改善方案) (Innovative approaches to the health problems of rural Korea)

  • 노인규
    • 농촌의학ㆍ지역보건
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    • 제1권1호
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    • pp.5-9
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    • 1976
  • The categories of national health problems may be mainly divided into health promotion, problems of diseases, and population-economic problems which are indirectly related to health. Of them, the problems of diseases will be exclusively dealt with this speech. Rurality and Disease Problems There are many differences between rural and urban areas. In general, indicators of rurality are small size of towns, dispersion of the population, remoteness from urban centers, inadequacy of public transportation, poor communication, inadequate sanitation, poor housing, poverty, little education lack of health personnels and facilities, and in-accessibility to health services. The influence of such conditions creates, directly or indirectly, many problems of diseases in the rural areas. Those art the occurrence of preventable diseases, deterioration and prolongation of illness due to loss of chance to get early treatment, decreased or prolonged labour force loss, unnecessary death, doubling of medical cost, and economic loss. Some Considerations of Innovative Approach The followings art some considerations of innovative approaches to the problems of diseases in the rural Korea. 1. It would be essential goal of the innovative approaches that the damage and economic loss due to diseases will be maintained to minimum level by minimizing the absolute amount of the diseases, and by moderating the fee for medical cares. The goal of the minimization of the disease amount may be achieved by preventive services and early treatment, and the goal of moderating the medical fee may be achieved by lowering the prime cost and by adjusting the medical fees to reasonable level. 2. Community health service or community medicine will be adopted as a innovative means to disease problems. In this case, a community is defined as an unit area where supply and utilization of primary service activities can be accomplished within a day. The essential nature o the community health service should be such activities as health promotion, preventive measures, medical care, and rehabilitation performing efficiently through the organized efforts of the residents in a community. Each service activity should cover all members of the residents in a community in its plan and performance. The cooperation of the community peoples in one of the essential elements for success of the service program, The motivations of their cooperative mood may be activated through several ways: when the participation of the residents in service program of especially the direct participation of organized cooperation of the area leaders art achieved through a means of health education: when the residents get actual experience of having received the benefit of good quality services; and when the health personnels being armed with an idealism that they art working in the areas to help health problems of the residents, maintain good human relationships with them. For the success of a community health service program, a personnel who is in charge of leadership and has an able, a sincere and a steady characters seems to be required in a community. The government should lead and support the community health service programs of the nation under the basis of results appeared in the demonstrative programs so as to be carried out the programs efficiently. Moss of the health problems may be treated properly in the community levels through suitable community health service programs but there might be some problems which art beyond their abilities to be dealt with. To solve such problems each community health service program should be under the referral systems which are connected with health centers, hospitals, and so forth. 3. An approach should be intensively groped to have a physician in each community. The shortage of physicians in rural areas is world-wide problem and so is the Korean situation. In the past the government has initiated a system of area-limited physician, coercion, and a small scale of scholarship program with unsatisfactory results. But there might be ways of achieving the goal by intervice, broadened, and continuous approaches. There will be several ways of approach to motivate the physicians to be settled in a rural community. They are, for examples, to expos the students to the community health service programs during training, to be run community health service programs by every health or medical schools and other main medical facilities, communication activities and advertisement, desire of community peoples to invite a physician, scholarship program, payment of satisfactory level, fulfilment of military obligation in case of a future draft, economic growth and development of rural communities, sufficiency of health and medical facilities, provision of proper medical care system, coercion, and so forth. And, hopefully, more useful reference data on the motivations may be available when a survey be conducted to the physicians who are presently engaging in the rural community levels. 4. In communities where the availability of a physician is difficult, a trial to use physician extenders, under certain conditions, may be considered. The reason is that it would be beneficial for the health of the residents to give them the remedies of primary medical care through the extenders rather than to leave their medical problems out of management. The followings are the conditions to be considered when the physician extenders are used: their positions will be prescribed as a temporary one instead of permanent one so as to allow easy replacement of the position with a physician applicant; the extender will be under periodic direction and supervision of a physician, and also referral channel will be provided: legal constraints will be placed upon the extenders primary care practice, and the physician extenders will used only under the public medical care system. 5. For the balanced health care delivery, a greater investment to the rural areas is needed to compensate weak points of a rurality. The characteristics of a rurality has been already mentioned. The objective of balanced service for rural communities to level up that of urban areas will be hard to achieve without greater efforts and supports. For example, rural communities need mobile powers more than urban areas, communication network is extremely necessary at health delivery facilities in rural areas as well as the need of urban areas, health and medical facilities in rural areas should be provided more substantially than those of urban areas to minimize, in a sense, the amount of patient consultation and request of laboratory specimens through referral system of which procedures are more troublesome in rural areas, and more intensive control measures against communicable diseases are needed in rural areas where greater numbers of cases are occurred under the poor sanitary conditions.

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병원 간호행정 개선을 위한 연구 (A Study for Improvement of Nursing Service Administration)

  • 박정호
    • 대한간호학회지
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    • 제3권1호
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    • pp.13-40
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    • 1972
  • Much has teed changed in the field of hospital administration in the It wake of the rapid development of sciences, techniques ana systematic hospital management. However, we still have a long way to go in organization, in the quality of hospital employees and hospital equipment and facilities, and in financial support in order to achieve proper hospital management. The above factors greatly effect the ability of hospitals to fulfill their obligation in patient care and nursing services. The purpose of this study is to determine the optimal methods of standardization and quality nursing so as to improve present nursing services through investigations and analyses of various problems concerning nursing administration. This study has been undertaken during the six month period from October 1971 to March 1972. The 41 comprehensive hospitals have been selected iron amongst the 139 in the whole country. These have been categorized according-to the specific purposes of their establishment, such as 7 university hospitals, 18 national or public hospitals, 12 religious hospitals and 4 enterprise ones. The following conclusions have been acquired thus far from information obtained through interviews with nursing directors who are in charge of the nursing administration in each hospital, and further investigations concerning the purposes of establishment, the organization, personnel arrangements, working conditions, practices of service, and budgets of the nursing service department. 1. The nursing administration along with its activities in this country has been uncritical1y adopted from that of the developed countries. It is necessary for us to re-establish a new medical and nursing system which is adequate for our social environments through continuous study and research. 2. The survey shows that the 7 university hospitals were chiefly concerned with education, medical care and research; the 18 national or public hospitals with medical care, public health and charity work; the 2 religious hospitals with medical care, charity and missionary works; and the 4 enterprise hospitals with public health, medical care and charity works. In general, the main purposes of the hospitals were those of charity organizations in the pursuit of medical care, education and public benefits. 3. The survey shows that in general hospital facilities rate 64 per cent and medical care 60 per-cent against a 100 per cent optimum basis in accordance with the medical treatment law and approved criteria for training hospitals. In these respects, university hospitals have achieved the highest standards, followed by religious ones, enterprise ones, and national or public ones in that order. 4. The ages of nursing directors range from 30 to 50. The level of education achieved by most of the directors is that of graduation from a nursing technical high school and a three year nursing junior college; a very few have graduated from college or have taken graduate courses. 5. As for the career tenure of nurses in the hospitals: one-third of the nurses, or 38 per cent, have worked less than one year; those in the category of one year to two represent 24 pet cent. This means that a total of 62 per cent of the career nurses have been practicing their profession for less than two years. Career nurses with over 5 years experience number only 16 per cent: therefore the efficiency of nursing services has been rated very low. 6. As for the standard of education of the nurses: 62 per cent of them have taken a three year course of nursing in junior colleges, and 22 per cent in nursing technical high schools. College graduate nurses come up to only 15 per cent; and those with graduate course only 0.4 per cent. This indicates that most of the nurses are front nursing technical high schools and three year nursing junior colleges. Accordingly, it is advisable that nursing services be divided according to their functions, such as professional, technical nurses and nurse's aides. 7. The survey also shows that the purpose of nursing service administration in the hospitals has been regulated in writing in 74 per cent of the hospitals and not regulated in writing in 26 per cent of the hospitals. The general purposes of nursing are as follows: patient care, assistance in medical care and education. The main purpose of these nursing services is to establish proper operational and personnel management which focus on in-service education. 8. The nursing service departments belong to the medical departments in almost 60 per cent of the hospitals. Even though the nursing service department is formally separated, about 24 per cent of the hospitals regard it as a functional unit in the medical department. Only 5 per cent of the hospitals keep the department as a separate one. To the contrary, approximately 12 per cent of the hospitals have not established a nursing service department at all but surbodinate it to the other department. In this respect, it is required that a new hospital organization be made to acknowledge the independent function of the nursing department. In 76 per cent of the hospitals they have advisory committees under the nursing department, such as a dormitory self·regulating committee, an in-service education committee and a nursing procedure and policy committee. 9. Personnel arrangement and working conditions of nurses 1) The ratio of nurses to patients is as follows: In university hospitals, 1 to 2.9 for hospitalized patients and 1 to 4.0 for out-patients; in religious hospitals, 1 to 2.3 for hospitalized patients and 1 to 5.4 for out-patients. Grouped together this indicates that one nurse covers 2.2 hospitalized patients and 4.3 out-patients on a daily basis. The current medical treatment law stipulates that one nurse should care for 2.5 hospitalized patients or 30.0 out-patients. Therefore the statistics indicate that nursing services are being peformed with an insufficient number of nurses to cover out-patients. The current law concerns the minimum number of nurses and disregards the required number of nurses for operation rooms, recovery rooms, delivery rooms, new-born baby rooms, central supply rooms and emergency rooms. Accordingly, tile medical treatment law has been requested to be amended. 2) The ratio of doctors to nurses: In university hospitals, the ratio is 1 to 1.1; in national of public hospitals, 1 to 0.8; in religious hospitals 1 to 0.5; and in private hospitals 1 to 0.7. The average ratio is 1 to 0.8; generally the ideal ratio is 3 to 1. Since the number of doctors working in hospitals has been recently increasing, the nursing services have consequently teen overloaded, sacrificing the services to the patients. 3) The ratio of nurses to clerical staff is 1 to 0.4. However, the ideal ratio is 5 to 1, that is, 1 to 0.2. This means that clerical personnel far outnumber the nursing staff. 4) The ratio of nurses to nurse's-aides; The average 2.5 to 1 indicates that most of the nursing service are delegated to nurse's-aides owing to the shortage of registered nurses. This is the main cause of the deterioration in the quality of nursing services. It is a real problem in the guest for better nursing services that certain hospitals employ a disproportionate number of nurse's-aides in order to meet financial requirements. 5) As for the working conditions, most of hospitals employ a three-shift day with 8 hours of duty each. However, certain hospitals still use two shifts a day. 6) As for the working environment, most of the hospitals lack welfare and hygienic facilities. 7) The salary basis is the highest in the private university hospitals, with enterprise hospitals next and religious hospitals and national or public ones lowest. 8) Method of employment is made through paper screening, and further that the appointment of nurses is conditional upon the favorable opinion of the nursing directors. 9) The unemployment ratio for one year in 1971 averaged 29 per cent. The reasons for unemployment indicate that the highest is because of marriage up to 40 per cent, and next is because of overseas employment. This high unemployment ratio further causes the deterioration of efficiency in nursing services and supplementary activities. The hospital authorities concerned should take this matter into a jeep consideration in order to reduce unemployment. 10) The importance of in-service education is well recognized and established. 1% has been noted that on the-job nurses. training has been most active, with nursing directors taking charge of the orientation programs of newly employed nurses. However, it is most necessary that a comprehensive study be made of instructors, contents and methods of education with a separate section for in-service education. 10. Nursing services'activities 1) Division of services and job descriptions are urgently required. 81 per rent of the hospitals keep written regulations of services in accordance with nursing service manuals. 19 per cent of the hospitals do not keep written regulations. Most of hospitals delegate to the nursing directors or certain supervisors the power of stipulating service regulations. In 21 per cent of the total hospitals they have policy committees, standardization committees and advisory committees to proceed with the stipulation of regulations. 2) Approximately 81 per cent of the hospitals have service channels in which directors, supervisors, head nurses and staff nurses perform their appropriate services according to the service plans and make up the service reports. In approximately 19 per cent of the hospitals the staff perform their nursing services without utilizing the above channels. 3) In the performance of nursing services, a ward manual is considered the most important one to be utilized in about 32 percent of hospitals. 25 per cent of hospitals indicate they use a kardex; 17 per cent use ward-rounding, and others take advantage of work sheets or coordination with other departments through conferences. 4) In about 78 per cent of hospitals they have records which indicate the status of personnel, and in 22 per cent they have not. 5) It has been advised that morale among nurses may be increased, ensuring more efficient services, by their being able to exchange opinions and views with each other. 6) The satisfactory performance of nursing services rely on the following factors to the degree indicated: approximately 32 per cent to the systematic nursing activities and services; 27 per cent to the head nurses ability for nursing diagnosis; 22 per cent to an effective supervisory system; 16 per cent to the hospital facilities and proper supply, and 3 per cent to effective in·service education. This means that nurses, supervisors, head nurses and directors play the most important roles in the performance of nursing services. 11. About 87 per cent of the hospitals do not have separate budgets for their nursing departments, and only 13 per cent of the hospitals have separate budgets. It is recommended that the planning and execution of the nursing administration be delegated to the pertinent administrators in order to bring about improved proved performances and activities in nursing services.

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민담 '주인집을 망하게 한 하인'의 분석심리학적 이해: 트릭스터 원형을 중심으로 (An Interpretation of the Folktale 'the Servant Who Ruined the Master's House' from the Perspective of Analytical Psychology: Centering on the Trickster Archetype)

  • 노명선
    • 심성연구
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    • 제37권2호
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    • pp.184-254
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    • 2022
  • 본 논문을 통해 한국 민담 '주인집을 망하게 한 하인'의 심리학적 의미를 고찰하였다. 민담 속 주인과 하인의 대립은 보편적인 인간 정신의 문제로, 경화된 기존의 집단적 의식과 이를 보상하고 갱신하려는 새로운 의식의 대립으로 볼 수 있다. 다른 각도에서 설명해보자면 인간의 정신적인 측면과 본능적인 측면 사이의 혹은 의식과 무의식 사이의 대립이며, 자아와 그림자 사이의 대립이라고도 할 수 있다. 민담 속 주인은 애먹이는 막내 하인을 없애버리려 여러 차례 시도하지만, 하인은 꾀와 속임수를 써서 주인으로부터 음식과 말(馬), 막내 누이, 전 재산, 마침내 목숨까지 빼앗아 버리고, 이야기는 막내 하인과 막내 누이의 혼인 생활로 끝을 맺는다. 주인이 죽고 하인이 새로운 주인이 되는 대극반전(enantiodromia)은 낡은 집단적 의식이 파괴되고 집단적 무의식으로부터 올라온 새로운 의식이 지배적 위치에 서게 되는 것으로, 개인의 심리적 상황에서는 기존의 자아의 태도가 해소되고 새로운 태도로 변환되는 것으로 이해해볼 수 있다. 이야기의 중간 과정에서 하인은 그를 죽이려고 주인이 써준 등편지를 순박한 사람들을 이용해 새롭게 바꿔 써서 막내 누이와 혼인한다. 이 모습은 집단적 의식의 도덕관념에서는 부정적으로 이해될 수 있으나, 아낙네, 꿀장수, 배고픈 중으로 상징되는 조선 시대 집단적 의식에서 무시되어오던 정신요소를 통합하는 과정으로 볼 수 있다. 하인으로 대변되는 새로운 의식성은 기존의 틀에 구속받지 않는 트릭스터적 특성을 갖기에 집단적 의식에서 무시되어온 정신적 내용을 통합하여 조선 후기 집단적 의식에 대한 보상과 대안으로서 제시하는 요소라고 할 수 있다. 주인은 다시 하인을 죽이려고 하인을 가죽 부대에 넣어 나무에 매다는데, 가죽 부대 속에 들어가 매달렸더니 눈을 떴다는 하인의 속임수에 넘어간 소경이 대신 매달려 죽고 하인은 달아나게 된다. 주인과 하인의 대극 문제가 마침내 나무로 상징되는 전체 정신(Self)에 맡겨지자 소경이 제거되는 것은 트릭스터에 포함되어있는 맹목성, 어리석음, 탐욕적 요소를 구분하고 정화하려는 자기(Self)의 의도로 이해해볼 수 있다. 이런 과정들을 거쳐 집단적 의식의 새로운 변화 혹은 새로운 자아의 태도를 상징하는 하인은 기존의 문제들을 해결하고 주인의 자리에 서게 된다. 그러나 꾀 많은 하인의 활약상을 들으며 청중들은 유쾌함과 해방감을 느끼는 한편, 소경이 대신 죽고 주인집 식구가 몰살되고 하인이 주인이 되는 부분에서는 하인의 위험성과 통제 불가능에 대한 우려와 두려움의 감정을 경험하기도 한다. 해외 유화들에 등장하는 트릭스터들 역시 철저히 이기적이고 오직 욕구를 채우고 위험에서 빠져나가기 위해 무고한 존재들을 속이거나 죽게 만드는데, 이들 트릭스터를 처단하거나 교화하려는 노력은 허사로 돌아가고 그들은 달아나버린다. 그러므로 본 민담 역시 이런 원형적 그림자가 매우 위험하다는 것, 그리고 의식이 통제하거나 의식에 동화될 수 없다는 것을 알게 해주고, 그것을 외경하고 관조하도록 하는 목적 의미도 있다고 볼 수 있다. 트릭스터는 기존의 구조와 질서가 경화되었을 때 보상작용으로서 무의식으로부터 올라오는 재생시키는(revivifying) 자연 에너지의 비합리적 발현 양상이다. 그 현상은 기존의 집단적 정신의 입장에서는 파괴적이고 비도덕적일 수 있으나, 도덕적으로 규정할 수 없는 보다 근원적 정신인 집단적 무의식의 기능이라고 보아야 한다. 트릭스터 원형상으로 볼 수 있는 하인은 변환을 가져오는 존재로 파괴성과 창조성이라는 양면성과 모순성을 지니고 있다. 본 민담의 유화들의 결말은 여러 갈래인데 이는 트릭스터의 양면성으로 인해 청중의 마음 반응이 그만큼 다양하다는 것을 반영하며, 트릭스터 문제에 대한 무의식의 다양한 반응을 제시하는 것이기도 하다. 또한 트릭스터란 그만큼 결론이 안 나고 논란을 일으키는 모순덩어리 존재로 의식적 합리적 태도로 통제할 수 없다는 것, 우리 안의 트릭스터 원형에 대해 진지하게 관조할 수 있을 뿐이라는 것을 보여준다.