• Title/Summary/Keyword: Experience Clue

Search Result 23, Processing Time 0.019 seconds

The Effect of the Experience Clue of Chatbot Service in E-Commerce on Customer Experience and Trust (이커머스 챗봇서비스의 경험 단서가 고객경험과 신뢰에 미치는 영향)

  • Choi, Sang Mook;Choi, Do Young
    • The Journal of Information Systems
    • /
    • v.31 no.4
    • /
    • pp.123-143
    • /
    • 2022
  • Purpose The purpose of this study was to investigate the experience cues of chatbot services provided to existing customers familiar with the e-commerce environment, and to examine the effect of chatbot service's experience cues on customer experience and chatbot trust. Design/methodology/approach This study was conducted on consumers who experienced chatbot services in an e-commerce environment, the final 299 copies of valid data were obtained, and the research hypothesis was verified using PLS as a structural equation model. Findings As a result of the analysis, it was found that functional cues that cause customer experiences using chatbot services had a positive effect on cognitive and emotional experiences, human cues had a positive effect on cognitive, emotional and relational experiences, and customer experiences had a positive effect on chatbot trust.

Landscape Design and Pictorialized View on Nature: A Critical Examination (조경 설계와 회화적 자연관의 문제)

  • 배정한;조정송
    • Journal of the Korean Institute of Landscape Architecture
    • /
    • v.27 no.3
    • /
    • pp.80-87
    • /
    • 1999
  • This paper examines the conventional notion of natural beauty and its legacy on the aesthetic experience of nature and landscape architecture in terms of critical perspective. We can take its clue for discussion from the our routine convention of experiencing natural beauty from the picture-like nature. We often equate natural beauty with superficial representations of nature shown in pictures. However, it is no more than a by-stander's nature seen purely through the eyes of the outsider. Problems of the picture-like nature can be summarized as the contemplative and visual-oriented aesthetic experience of landscape, which has had its influence not only on the ways of seeing the natural beauty but also on the ways of making it. The tradition of the picture-like nature has been transplanted into the real world through the practice of landscape architecture. It has been mass-producing superficial beauty of nature, focused on visual form. Landscape architecture in such a form is just a static means of decoration devoid of meaning and content.

  • PDF

A Case Study on Interactional Characteristics of Conceptual Ecology in the Context of Conceptual Change (개념변화 맥락을 구성하는 개념생태 상호작용에 관한 사례 연구)

  • Kang, Kyung-Hee;Lee, Sun-Kyung
    • Journal of The Korean Association For Science Education
    • /
    • v.21 no.4
    • /
    • pp.745-756
    • /
    • 2001
  • This paper is about interactional characteristics of a middle school student's conceptual ecology in the context of conceptual change. A case study in this paper shows that: (1) there is interacted with three characteristics(conceptions, past experience, and explanatory coherence) within conceptual ecology; (2) the interactional characteristics of conceptual ecology have significant affects on the difficulties of conceptual change. Implications of this case study are that: (1) teaching for conceptual change should start at the certain site related to subject-matter task within students' conceptual ecology; (2) Students' inconsistent explanations could be used as the clue of conceptual change; (3) Past experience is the important area of conceptual ecology research for understanding learners.

  • PDF

A study on the specialty of sectional design by Raumplan - With Particular Reference To The Boundary Elements of Residential Space- (라움플란의 단면계획특성에 관한 연구 - 주거공간의 경계요소들을 중심으로 -)

  • Seo, Dong-Hyun;Lee, Hyun-Hee
    • Proceedings of the Korean Institute of Interior Design Conference
    • /
    • 2004.05a
    • /
    • pp.171-175
    • /
    • 2004
  • This study aims at the examination of the characteristics of sectional design by Raumplan through the analysis of his 12 houses in which his architectural design concept is clearly showed. The analysis proceeded through 12 sectional drawings, because of Raumplan is originated from the spatial concept which is dividing spaces with various differences of horizontal level. Through this investigation, three characteristics of sectional design by Raumplan which is to present : 1) Free horizontal variation by different level 2) Spatial division by splitted wall 3) Horizontal & vertical refraction of viewpoint & movement These characteristic seems like to including his intention to put into the various human behaviour in residence, it can be spatial clue to solve existential experience of 'homelessness' which is one of the biggest problems of modern times.

  • PDF

A Study on the Exteriority of Interior in the Louis I. Kahn's Architecture - Focused on the Study of Character of Connecting Elements - (루이스 칸 건축의 외부화된 내부에 관한 연구 - 연결공간의 체험과 표현을 중심으로 -)

  • Woo, Young-Sun;Shin, Buhm-Shik
    • Journal of architectural history
    • /
    • v.14 no.4 s.44
    • /
    • pp.117-135
    • /
    • 2005
  • This paper is a study of the possibility of experience and expression in the architecture of Louis I. Kahn by focusing on the characters of entrance, court and window/wall of his public buildings. In the course of composition, Kahn defined the entrance, court and window/wall as an connecting elements and elements of boundary. The characters revealed by these elements or rooms give the clue to insight Kahn's thought of relation of interior and exterior space or inner and outer space. Following are the characters of these elements. First, a entrance reveals the fact that inner space separates from outer space by connecting these two space and giving the value to inner space as the entity and totality like outer space. The entrance gives its ontological being to human subjects not by vision but experience and expression which is the essence of commonness, that is, Silence. Kahn made the possibility of activity amplify in this common and silent space. Second, this entrance is connected with wide and huge central space not individual spaces of interior space. This extreme procedure of entering makes human subject feel sublime of intoner space. And the central spaces becomes another exterior or another world in the inner world of architecture by the lights from above and by having the boundary wall which shows same pattern of exterior wall. Third, Kahn regarded a window as the giver of lights not as the medium of vision connecting inner space with outer. He tried to connect interior with exterior through the being and character of the light expressed in the interior. And in his buildings, interior space is connected with exterior by expressing the purpose of building, composition of inner space, structural truth and construction facts through the Form, a pattern of wall, details and ornamental joints. By practicing this thoughts in the real buildings, Kahn tried to gave aura to both the interior space and entity of architecture which is regarded as micro universe like flowers, rocks and human beings.

  • PDF

The changes of Students through Technological problem solving Hands-on Activity in Technology Education of Middle School (중학교 기술교육에서 기술적 문제해결 체험활동을 통해 나타나는 학생들의 변화)

  • Kim, Ji-Sook;Yi, Sang-Bong
    • 대한공업교육학회지
    • /
    • v.40 no.2
    • /
    • pp.175-195
    • /
    • 2015
  • This study is aimed at exploring the educational meaning of cooperative hands-on activity in the technology subject from the perspective of a student who is an education consumer. For this purpose, this study selected 12 first year student of a middle school located at G City of Gyeonggi-do Province as research participants through purposeful sampling, and conducted an in-depth interview and group discussion based on stimulated recall questionary techniques. This study utilized area analysis, classification analysis and component analysis as a data analysis method, and secured the verity of the research through the examination between research participants and triangulation. As a result of this research work, it was found that the cooperative hands-on class in the technology subject had the meaning of 'Space between a burden and excitement about the technical making', 'Clue and ignition point of technological problem solving', and 'Self-discovery through Technical capability'. To be more concrete, 'Space between a burden and excitement about the technical making' means that students, whose usual school record is excellent, felt great psychological burdens of performance assessment, but their pre-experience and interest in 'Making' induced them to feel exhilaration of hands-on activity. 'Clue and ignition point of technological problem solving' means that students get to make much of the understanding & formation of the relationship with teammates in the process of resolving an unfamiliar hands-on activity task and to have the continuous problem-solving ability. 'Self-discovery through Technical capability' means that students get to realize the importance of learning experience of one's own making through hands-on activity learning, which could be the opportunity to meet the operant demands of the inner side. This study hopes that such results could be utilized as the basic data needed for designing the hands-on activity education in the technology subject more meaningfully and systematically for the time to come.

Improving R&D Project Selection and Evaluation Methods of the Steel Company

  • Chung, Ki-Dae;Jung, Kyung-Hee
    • Journal of Korea Technology Innovation Society
    • /
    • v.1 no.1
    • /
    • pp.117-124
    • /
    • 1998
  • Corporations are pursuing maximum returns from their R&D investment. They are also interested in sound measures to quantify returns. In fact, they use various measures and criteria for measuring returns from the R&D investment. But the fundamental problem is that there is no generic and widely acceptable measures and criteria. To make things more complicated, measures are very powerful and influential to the people in the corporations. Herbert Simon already indicated that people do many things but people usually do their best for the only tasks which are measured. Many researchers, like Chester(1995), are interested in R&D productivity measures and risks because what the company measures really influence R&D people and output. This article present design concepts of the R&D project selection and evaluation system in POSCO(Pohang Iron & Steel Company). This is an output extract from the 6-month joint activities with POSRI(POSCO Research Institute) researchers and POSCO R&D personnel. Process changes, new organizations and new selection and evaluation criteria are developed to improve R&D performance and to enhance technology management of the POSCO. This article covers new selection and evaluation criteria only. We would like to share our experience about how we redesign the selection and evaluation of R&D projects. We also bring insights how we seamlessly integrate 4 different project selection and evaluation steps as a whole. We hope that this case will give you a clue to improve your R&D management.

  • PDF

Attribute-Based Classification Method for Automatic Construction of Answer Set (정답문서집합 자동 구축을 위한 속성 기반 분류 방법)

  • 오효정;장문수;장명길
    • Journal of KIISE:Software and Applications
    • /
    • v.30 no.7_8
    • /
    • pp.764-772
    • /
    • 2003
  • The main thrust of our talk will be based on our experience in developing and applying an attribute-based classification technique in the context of an operational answer set driven retrieval system. To alleviate the difficulty and reduce the cost of manually constructing and maintaining answer sets, i.e., knowledge base, we have devised a new method of automating the answer document selection process by using the notion of attribute-based classification, which is in and of itself novel. We attempt to explain through experiments how helpful the proposed method is for the knowledge base construction process.

From René Char to Yi Yuk-Sa : Po-ethica of the Resistance (르네 샤르에서 이육사로 : 저항의 포-에티크)

  • Lee, ChanKyu
    • Cross-Cultural Studies
    • /
    • v.34
    • /
    • pp.259-284
    • /
    • 2014
  • $Ren{\acute{e}}$ Char and Yi Yuk-Sa have similarities to be accepted as representative poet of resistance in France and South Korea's history of literature. These similarities lead us to make a comparative study on two poets not having any positive influencing relationship. Their experiences as a independence fighter have a great effect on their whole works. This study applies concept of "Po-ethica" to compare features and values about their works. This concept anticipates ethical and existential throwbacks not an aesthetic throwback. Their poems are remarkable that they not only present a ethical perspectives surpassing the "lettrism" but also show the lyricism in poems of resistance surpassing patriotic and ideological appeal. This lyricism results from the pursuits of a true life not a confidence of the goodness. The similarities and differences in their works can be a clue for rediscovering the meaning and values of poems of resistance. Rilke said, "The Poem is the experience". Char's poems are more experiential than any other poet's poems. His poems of resistance show a personal life than deconstruction of discourse such as nationality and father land. On the other hand, Yuk-Sa's poems show a prospect of nature and the macrocosm. This naturalization of a resistance surpass a pastoral attitude of forgetting their phases of the times and reality. Therefore, their "Po-ethica" of resistance is valid today.

A Study on Social Intuitionist Model of Haidt in Mathematical Problem Solving (수학문제해결 측면에서의 Haidt의 사회적 직관주의 모델에 관한 고찰)

  • Choi, Kyounga;Kang, Moonbong
    • Journal of Educational Research in Mathematics
    • /
    • v.26 no.3
    • /
    • pp.565-581
    • /
    • 2016
  • Intuition in the mathematical problem solving has been stressed the importance with the logic because intuition is the cognition that give significant clue or idea to problem solving. Fischbein classified intuition by the origin; primary intuition and secondary intuition And he said the role of the personal experience and school education. Through these precedent research, we can understand the social influence. This study attempt to investigate social intuition model of Haidt, moral psychologist that has surfaced social property of intuition in terms of the mathematical problem solving. The major suggestions in problem solving and the education of intuition are followed. First, I can find the social property of intuition in the mathematical problem solving. Second, It is possible to make the mathematical problem solving model by transforming the social intuitionist model. Third, the role of teacher is important to give the meaningful experience for intuition to their students. Fourth, for reducing the errors caused by the coerciveness and globality of intuition, we need the education of checking their own intuition. In other words, we need intuition education emphasized on metacognition.