• Title/Summary/Keyword: Event quality

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The Effects of Marathon Event Service Quality on the Service value and Participant Satisfaction (마라톤대회 서비스품질이 서비스가치 및 참여자만족에 미치는 영향)

  • Seok, Kang-Hoon;Kim, Hwa-Ryong
    • Journal of the Korean Applied Science and Technology
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    • v.38 no.1
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    • pp.280-291
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    • 2021
  • The purpose of this study is to investigate the effect of marathon service quality on service value and participant satisfaction. For data analysis, a total of 350 questionnaires were distributed to participants in the marathon, and a total of 329 (94%) data were used as valid samples, excluding 21 unscrupulous responses. For data processing, frequency analysis, exploratory factor analysis, reliability analysis, and multiple regression analysis were performed using PASW 21.0. This resulted in the following results. First, marathon service quality has an effect on service value. Second, marathon service quality had an effect on satisfaction. Third, service value influenced participant satisfaction.

The Effects of a Marine Leisure Exhibition Event's Service Quality Dissatisfaction on Complaining Behaviors and Repurchase Intentions (해양레저전시이벤트의 서비스품질 불만족이 불평행동 및 재구매 의도에 미치는 영향)

  • Cho, Woo-Jeong
    • Journal of Navigation and Port Research
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    • v.37 no.3
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    • pp.299-307
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    • 2013
  • The purpose of this study were to analyze the effects of a marine leisure exhibition event(MLEE)'s service quality dissatisfaction levels on complaining behaviors and repurchase intentions and thus to provide fundamental marketing information for the event to be more successful. In order to accomplish such study purposes, this study employed a survey method with a total of 350 visitors to a MLEE hosted by G Province in 2012. The data collected were analyzed using multiple regression analysis and following findings were derived from current study. First, levels of service quality dissatisfaction were ranged from 3.29 point to 3.85 point at 7 point Likert scale. Second, both environment and exhibition facility had a positive effect on visitors' complaining behaviors, and both employee and environment factors had a positive effect on non complaining behavior. Third, only exhibition facility had a negative effect on repurchase behaviors including revisit intention and recommendation intention. Finally, complaining behavior had a negative effect on recommendation intention as well as revisit intention. Such findings provide important marketing information for induce more visitors to a MLEE, which are an index for the event's performance.

A Simulation Method For Virtual Situations Through Seamless Integration Of Independent Events Via Autonomous And Independent Agents

  • Park, Jong Hee;Choi, Jun Seong
    • International Journal of Contents
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    • v.14 no.3
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    • pp.7-16
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    • 2018
  • The extent and depth of the event plan determines the scope of pedagogical experience in situations and consequently the quality of immersive learning based on our simulated world. In contrast to planning in conventional narrative-based systems mainly pursuing dramatic interests, planning in virtual world-based pedagogical systems strive to provide realistic experiences in immersed situations. Instead of story plot comprising predetermined situations, our inter-event planning method aims at simulating diverse situations that each involve multiple events coupled via their associated agents' conditions and meaningful associations between events occurring in a background world. The specific techniques to realize our planning method include, two-phase planning based on inter-event search and intra-event decomposition (down to the animated action level); autonomous and independent agents to behave proactively with their own belief and planning capability; full-blown background world to be used as the comprehensive stage for all events to occur in; coupling events via realistic association types including deontic associations as well as conventional causality; separation of agents from event roles; temporal scheduling; and parallel and concurrent event progression mechanism. Combining all these techniques, diverse exogenous events can be derived and seamlessly (i.e., semantically meaningfully) integrated with the original event to form a wide scope of situations providing chances of abundant pedagogical experiences. For effective implementation of plan execution, we devise an execution scheme based on multiple priority queues, particularly to realize concurrent progression of many simultaneous events to simulate its corresponding reality. Specific execution mechanisms include modeling an action in terms of its component motions, adjustability of priority for agent across different events, and concurrent and parallel execution method for multiple actions and its expansion for multiple events.

Characteristics of Non-point Pollutants from the Road Runoff (1): Water Quality (도로노면 유출수의 비점오염원 배출 특성(1): 기본 수질 항목)

  • Park, Sangwoo;Oh, Jeill;Choi, Younghwa;Seo, Jeongwoo
    • Journal of Korean Society of Water and Wastewater
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    • v.21 no.2
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    • pp.225-233
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    • 2007
  • Road runoff water is one of the non-point sources (NPSs) of pollution negatively influencing drinking water source. Numerous road runoff NPS waters have been studied for over the last decade. However, the sources of pollution can be conditional, seasonal, or accidental. Therefore, measurement of pollutant loadings in different site is necessary to estimate the effect of road runoff water. The objective of this study was to examine the quality of road runoff water from a city bridge in Seoul, Korea. This study was conducted for two years to assess annual discharge pollution loads. In this study, key water quality parameters including chemical oxygen demand ($COD_{Cr}$), biochemcial oxygen demand ($BOD_5$), total nitrogen (T-N), total phosphorus (T-P), and suspended solid (SS) were measured at 18 different events. The results showed that typically the pollutant concentrations are higher at the beginning of each event and decrease afterwards. The first 20% of the volume of the runoff from each event is transporting 46% ($COD_{Cr}$), 48% ($BOD_5$), 50% (T-N), 34% (T-P), 30% (SS), respectively. The event mean concentrations (EMCs) were $COD_{Cr}$ (199 mg/L), $BOD_5$ (41.2 mg/L), T-N (7.97 mg/L), T-P (0.42 mg/L) and SS (113 mg/L). Although the results were consistent with the previous study (Barbosa and Hvitved-Jacobsen, 1999), $COD_{Cr}$, $BOD_5$, T-N exhibit a stronger first flush effect compared to the other contaminants.

Characteristics of Water Quantity and Quality of the Anyangcheon using SWAT Model and Calculation Result of EMC (SWAT 모형과 EMC 산정결과를 이용한 안양천의 수량 및 수질 특성)

  • Chung, Eun-Sung;Lee, Kil Seong;Shin, Mun-Joo
    • Journal of Korean Society on Water Environment
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    • v.22 no.4
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    • pp.648-657
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    • 2006
  • Characteristics of water quantity and quality of the Anyangcheon were analyzed through many field measurements and the distributed hydrologic simulation model, Soil and Water Assessment Tool (SWAT). Event mean concentrations (EMCs) and baseflow mean concentrations were calculated from the data and the daily runoff were simulated by SWAT. The runoff was divided into the direct runoff and the baseflow. Using those values and quantity and quality data of release from the wastewater treatment plant (WWPT), unit loads of BOD, COD, SS, $NO_2-N$, $NO_3-N$, $NH_3-N$, and Dis-P were derived. EMCs of BOD and SS were even higher than the baseflow mean concentrations. The total runoff from October to April (7 months) of 2004 was just 13.5%, since the rainfall usually is concentrated in summer season. Futhermore BOD and SS were loaded during the event by 50.9% and 70.9%, respectively and over three quarters of total COD, $NO_2-N$, $NO_3-N$, $NH_3-N$, and Dis-P were flowed into the Anyangcheon during the remaining period. Therefore, the efficiency of WWPT for COD, $NO_2-N$, $NO_3-N$, $NH_3-N$, and Dis-P should be intensified from Oct. to Apr. and the runoff quality management of BOD and SS should be planned during the summer season.

The Safety Management for Compression Medical Device through the Quality Improvement Activities (질 향상 활동을 통한 사지압박순환장치의 안전관리)

  • An, Young-Jae;Kim, Kyu-Sung;Shin, Jeong-Ae;Lee, Hye-Ryun;Hwang, Kyu-Jung;Park, Ji-Young;Kim, Sae-Rom;Kang, Su-Kyung;Kwon, Dae-Gyu
    • Journal of rehabilitation welfare engineering & assistive technology
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    • v.11 no.2
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    • pp.125-132
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    • 2017
  • Intermittent pneumatic compression is frequently used for prophylaxis of deep vein thrombosis, however there is a lot of complains by frequent adverse event. In this paper, we analyzed the cause of adverse event and we tried to improve for the cause of machine, nurses, patients, system by diverse strategy. And we could improve the index of each cause, the rate of error was decreased finally. The proactive activity of quality improvement for medical device can contribute to decrease the error, that will improve the quality of medical service and achieve the safe medial culture.

Design of Optimized Pattern Classifier for Discrimination of Precipitation and Non-precipitation Event (강수 및 비 강수 사례 판별을 위한 최적화된 패턴 분류기 설계)

  • Song, Chan-Seok;Kim, Hyun-Ki;Oh, Sung-Kwun
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.64 no.9
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    • pp.1337-1346
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    • 2015
  • In this paper, pattern classifier is designed to classify precipitation and non-precipitation events from weather radar data. The proposed classifier is based on Fuzzy Neural Network(FNN) and consists of three FNNs which operate in parallel. In the proposed network, the connection weights of the consequent part of fuzzy rules are expressed as two polynomial types such as constant or linear polynomial function, and their coefficients are learned by using Least Square Estimation(LSE). In addition, parametric as well as structural factors of the proposed classifier are optimized through Differential Evolution(DE) algorithm. After event classification between precipitation and non-precipitation echo, non-precipitation event is to get rid of all echo, while precipitation event including non-precipitation echo is to get rid of non-precipitation echo by classifier that is also based on Fuzzy Neural Network. Weather radar data obtained from meteorological office is to analysis and discuss performance of the proposed event and echo patter classifier, result of echo pattern classifier compare to QC(Quality Control) data obtained from meteorological office.

CNN based Sound Event Detection Method using NMF Preprocessing in Background Noise Environment

  • Jang, Bumsuk;Lee, Sang-Hyun
    • International journal of advanced smart convergence
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    • v.9 no.2
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    • pp.20-27
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    • 2020
  • Sound event detection in real-world environments suffers from the interference of non-stationary and time-varying noise. This paper presents an adaptive noise reduction method for sound event detection based on non-negative matrix factorization (NMF). In this paper, we proposed a deep learning model that integrates Convolution Neural Network (CNN) with Non-Negative Matrix Factorization (NMF). To improve the separation quality of the NMF, it includes noise update technique that learns and adapts the characteristics of the current noise in real time. The noise update technique analyzes the sparsity and activity of the noise bias at the present time and decides the update training based on the noise candidate group obtained every frame in the previous noise reduction stage. Noise bias ranks selected as candidates for update training are updated in real time with discrimination NMF training. This NMF was applied to CNN and Hidden Markov Model(HMM) to achieve improvement for performance of sound event detection. Since CNN has a more obvious performance improvement effect, it can be widely used in sound source based CNN algorithm.

Runoff Characteristics of Nonpoint Pollutants Source in Urban Area (중소도시지역 비점오염물질의 유출 특성)

  • Lee, Geon-Jik;Seong, Jin-Uk;Park, Ju-Hyun;Joe, Gyu-Soo;Park, Je-Chul
    • Journal of Environmental Science International
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    • v.19 no.7
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    • pp.819-827
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    • 2010
  • This study was conducted to investigate runoff characteristics of non-point pollutants source at the urban area in boeun area, Chungbuk Province. The monitoring site covering the watershed of $2.11\;km^2$ contains about 40.3 % of total watershed with the urban area. The monitoring was conducted with six events for five months and Event Mean Concentration(EMC) and Site Mean Concentration(SMC) of SS, BOD, CODMn, T-N, T-P were calculated on the result of the water quality parameters. As a result of the comparion between Arithmetic Mean Concentration and Event Mean Concentration, it showed that over all Event Mean Concentration was higher than Arithmetic Mean Concentration. And it showed that SS, BOD, T-P featured the first-flushing effect, showing relatively high concentration in early-stage storm event.

A Study on Effective Factors of Repeat Customer's Satisfaction and Brand Recognition on Family Restaurant - Based on the survey of college students who have used family restaurants - (패밀리 레스토랑의 서비스 품질이 고객만족과 재방문 의도, 브랜드 인지도에 미치는 영향 - 패밀리 레스토랑을 이용하는 대학생을 중심으로 -)

  • Ko, Sang-Mi;Choi, Gwang-Ung;Oh, Jeong-Seok
    • Proceedings of the Korea Contents Association Conference
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    • 2004.11a
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    • pp.30-35
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    • 2004
  • The objective of this research is to analyse the effect of family restaurant quality on the customer satisfaction level, by surveying college students who have used family restaurants. As these days well developed industrial society, not only service business but also most of business area needs to high quality service. For survey results, this study analyzed by statistical methods such as frequency analysis, factor analysis, and regression analysis.

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