• 제목/요약/키워드: Employment quality

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정보통신 분야 종사자의 내부마케팅노력이 서비스품질에 미치는 효과 (The Relationship between Internal Marketing and Service Quality in Telecommunication Sector)

  • 안관영
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2007년도 춘계학술대회
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    • pp.439-443
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    • 2007
  • This paper is to investigate the relationship between international marketing and service quality, and the moderating effect of gender in that relationship. The data to make an empirical analysis were gathered from 269 workers in telecommunication sector. Multiple regression analysis revealed that (1) education was positively related with tangibility, reliability, responsiveness, empathy, assurance, and (2) internal communication was positively related with tangibility, reliability, responsiveness, assurance, and (3) delegation of authority was positively related with assurance. Hierarchical multiple regression analysis revealed that (4) compensation was more positively related with reliability in woman, and (5) employment security was more positively related with assurance in man.

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Cancer Survivorship에 대한 이해와 전망 (Understanding Cancer Survivorship and Its New Perspectives)

  • 김수현
    • 종양간호연구
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    • 제10권1호
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    • pp.19-29
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    • 2010
  • Purpose: The purpose of this article was to review and discuss the current status, issues, and nursing perspectives of cancer survivorship. Methods: A comprehensive literature review was conducted. Results: The major areas of concern for the survivors included recurrence, secondary malignancies, and long-term treatment sequalae which affect their quality of life. The four essential components of survivorship are prevention, surveillance, intervention, and coordination. Cancer survivorship care plan should address survivor's long-term care, such as types of cancer, treatment modalities, potential side effects, and recommendations for follow-up. It also needs to include preventive practices, health maintenance and well-being, information on legal protections regarding employment and health insurance, as well as psychosocial services in the community. Survivorship care for cancer patients requires multidisciplinary efforts and team approach. Conclusion: Nurses are uniquely positioned to play a key role in ensuring quality services for cancer survivors and family members. Nurses should review the care plans for cancer survivorship with patients and families by instructing them when to seek medical treatment, promoting any recommended surveillance protocols, and encouraging healthy life styles for health promotion and quality of life.

노인일자리 사업 참여노인의 사회적 관계에 영향을 미치는 요인: 자아존중감과 직무만족을 중심으로 (Factors that Influence Social Relations in Elderly People Participating in the Senior Employment Project: Focusing on the Job Satisfaction and Self-esteem)

  • 유용식
    • 한국콘텐츠학회논문지
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    • 제16권7호
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    • pp.231-241
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    • 2016
  • 본 연구의 목적은 노인일자리 사업 참여노인의 사회적 관계에 영향을 미치는 요인을 알아보고 이를 바탕으로 노후의 사회적 관계 증진을 통해 노인의 삶의 질을 향상시킬 수 있는 방안을 모색하고자 한다. 이러한 연구 목적을 달성하기 위하여 임의표집방법을 활용하여 노인일자리 사업에 1년 이상 참여한 경험이 있는 노인 272명을 대상으로 위계적 다중회귀분석을 실시하였다. 연구결과 노인의 자아존중감과 직무만족은 노인 일자리 사업 참여노인의 사회적 관계에 유의미한 영향력이 있는 것으로 나타났다. 즉 노인일자리 사업참여노인의 자아존중감, 직무만족이 높일수록 사회적 관계가 좋은 것으로 나타났다. 이러한 연구결과를 근거로 정책제언을 하면, 첫째, 노인의 자아존중감을 높일 수 있는 정책 및 프로그램이 필요하다. 둘째, 노인들의 직무만족을 높일 수 있는 근로자성의 인정, 사업유형 및 분야의 다양화, 처우개선이 필요하다. 셋째, 새로운 사회적 관계망 형성을 위한 공적 비공식적 지원체계 개발 및 네트워크 구축이 필요하다.

시각장애인 고용준비도 검사지 개발 및 타당화 연구 (Development and Validation of Tool for the Assessment of Employment Preparedness for People with Visual Impairments)

  • 전영환;이태훈;이재호
    • 재활복지
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    • 제21권1호
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    • pp.27-46
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    • 2017
  • 본 연구의 목적은 시각장애인용 고용준비도 검사지를 개발하는 데 있다. 개발과정은 체계적인 개발절차에 따라 문헌연구를 통해 검사 요인을 구성하고, 학계 및 현장 전문가 의견조사, 파일럿 테스트를 통해 검사지를 최종 완성하였다. 검사지의 신뢰도와 타당도를 검증하기 위해 구직시각장애인을 대상으로 평가를 실시하여 253명의 평가 자료를 수집하였다. 검사도구의 신뢰도 및 타당도 검증을 위해 주성분 분석, 확인적 요인분석, 상관분석 등을 사용하였다. 신뢰도 분석결과, 구인별 신뢰도 계수는 0.88-0.92로 요인별 하위 문항 간 내적일관성이 양호한 것으로 확인되었다. 타당도 분석결과, 9개 구인별 주성분 요인분석에서 단일차원성이 양호하고, 확인적 요인분석 결과에서도 구조방정식 모형이 적합한 것으로 나타나 구인타당도는 양호한 것으로 평가되었다. 공인타당도 검증을 위해 고용준비도 검사와 직업스크리닝 검사 간 상관관계 분석을 실시한 결과, 상관계수값이 0.501로 나타나 공인타당도가 양호한 것으로 확인되었다. 이상의 결과에서, 시각장애인 고용준비도 검사는 평가도구로서 심리측정학적으로 타당성이 있는 것으로 확인되었다.

공간자기상관을 고려한 고용창출중심지 추정: 창원시 사례를 중심으로 (Estimation of Employment Creation Center considering Spatial Autocorrelation: A Case of Changwon City)

  • 정하영;이태헌;황인식
    • 한국지리정보학회지
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    • 제25권1호
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    • pp.77-100
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    • 2022
  • 저성장·고령화시대에 접어들면서 지방의 많은 도시들이 인구감소문제를 경험하고 있다. 생산인 력감소, 재정감축, 삶의 질 저하, 공동체 기반 붕괴 등 다양한 형태의 쇠퇴현상들이 연쇄적으로 발생하면서 지방소멸의 벼랑 끝으로 몰리고 있다. 본 연구는 저성장·고령화 시대 인구감소도시의 효율적인 공간관리 정책으로써 컴팩시티 계획을 적용하기 위해 공간통계기법과 GIS를 활용하여 도시 내 고용창출중심지 추정과 고용 권역을 설정하는 방법론을 제안하였다. 구체적으로 컴팩시티에 관한 선행연구 검토를 통하여 종사자수, 정주인구수, 개발용지 면적을 고려한 새로운 지표 '고용복합지수'를 정의하고, 국지적 모란지수와 핫스팟 분석을 적용하여 고용창출중심지를 추정하였다. 창원시를 대상으로 2013년, 2015년, 2017년, 2019년의 4개 년도를 사례분석을 실시하여 고용창출중심지의 압축된 다핵구조를 확인하였다. 이 결과를 바탕으로 지속적 도시 성장을 위한 산업중심 권역 설정과 컴팩시티 공간정책의 시사점을 제시하였다. 본 분석 결과는 지역활성화 플랫폼을 위한 기능적·제도적 권역 거버넌스의 기초자료로써 인구감소, 지역총생산, 에너지 절감에 대응할 수 있는 공공시설배치, 교통계획, 의료보건 계획 등 공간정책 의사 결정에 필요한 유의미한 정보를 제공할 수 있을 것으로 기대한다.

중년여성 당뇨병 환자의 성기능, 성 스트레스, 삶의 질에 대한 연구 (A Study on Sexual Function, Sexual Stress, and Quality of Life in Middle Aged Women Patients with Diabetes Mellitus)

  • 안선영;박효정
    • 기본간호학회지
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    • 제23권4호
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    • pp.393-401
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    • 2016
  • Purpose: The purpose of this study was to examine the relationships among sexual function, sexual stress, and quality of life in middle aged women patients with diabetes mellitus. Methods: Data were collected through questionnaires distributed to 154 middle aged women patient with diabetes mellitus in one hospital. Results: The mean sexual function score was $12.99{\pm}9.11$. There were statistically significant differences in sexual function according to age, level of education, employment status, time of being diagnosed with diabetes mellitus, number of complications, self-monitoring of blood glucose, menopausal status, and level of glycosylated hemoglobin. The mean sexual stress score was $26.99{\pm}16.88$. The score of quality of life was $79.12{\pm}14.30$. There were statistically significant differences in quality of life according to level of education. Sexual function was negatively correlated with sexual stress (r=-.46 p<.001) and positively correlated with quality of life (r=.32, p<.001), while sexual stress was negatively correlated with quality of life (r=-.36 p<.001). Conclusion: Higher sexual dysfunction in middle aged women patients with diabetes mellitus was correlated with lower sexual stress and improved quality of life, while lower sexual stress was correlated with improved quality of life.

대학 교육서비스 만족도 향상을 위한 품질차원 및 개선우선순위 도출 (A Study on Quality Dimension and Improvement Priority for Enhancing University Educational Service Satisfaction)

  • 장영순;정다정;김도년
    • 품질경영학회지
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    • 제45권1호
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    • pp.11-24
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    • 2017
  • Purpose: This study is on the priority for improving students satisfaction in university educational service. It explores the dimension of service quality and analyzes the relationship among quality elements, service satisfaction, and loyalty. Methods: This paper performs empirical studies by questionnaire survey. The Timko model is used for finding the degree of possible improvement of quality elements, and structural equation and regression models are used to analyze the effect of them on service satisfaction and loyalty. Also, explanatory factor analysis is used to investigate the quality determinants. Results: The quality dimension is composed of curriculum, employment support, interaction with outsiders, start-up support, learning support, counselling, and administration service. Curriculum, learning support, and administration service are positively correlated with service satisfaction, and service satisfaction has a positive effect on loyalty. Counselling service is an attractive element, and curriculum, start-up support, and learning support are indifferent elements. Conclusion: Comprehensive analysis shows that curriculum, academic advisor, and administration service have high priorities for improving educational service satisfaction.

한국과 중국 기혼취업여성의 주관적 삶의 질에 관한 비교연구 (A Comparative Study on the Quality of Life of Korean and Chinese Women Who Are Employed and Married)

  • 안화선;김경신
    • 가정과삶의질연구
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    • 제27권1호
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    • pp.127-144
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    • 2009
  • This study examines the factors that influence the subjective quality of life for Korean, Chinese-Korean, and Chinese women who are both married and employed, and it offers suggestions based on this examination for how to improve these women's quality of life. In particular, we employ both empirical and comparative research to explore the causal relationship in these three groups of women between variables such as cultural orientations, life satisfactions and the perceived quality of life. For these objectives, 263 Korean women, 265 Chinese-Korean women and 280 Chinese women were surveyed. The research can be summarized as follows: First, when we consider subjective quality of life as the dependent variable and factors such as self-esteem, cultural inclination and life satisfactions as independent variables, we find that most of variables record relatively higher than middle score. Comparisons among the three groups find that every variable shows meaningful differences among the groups except for the non-economic reasons for employment. Second, in examining the relative influence of the different variables on the subjective quality of life, we observe that both job satisfaction and family-life satisfaction have a significant influence on the quality of life for women in all groups. For Korean and Chinese women, job satisfaction has a greater influence on the quality of life than family-life satisfaction.

어머니 취업여부에 따른 자녀의 영양소 섭취 수준과 비만 유병률 비교 - 국민건강영양조사 자료(2013-2015년) 활용 - (Children's Food Intake and Nutrition Levels, and Obesity by Maternal Employment: Based on the Korea National Health and Nutrition Examination Survey 2013-2015)

  • 강근영;이윤나;엄미향;계승희
    • 대한지역사회영양학회지
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    • 제24권4호
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    • pp.331-342
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    • 2019
  • Objectives: This study examines the intake of food and nutrients of children according to the employment and working hours of their mothers. Methods: The married women in the source data from the 6th National Health and Nutrition Survey were classified into full-time working mothers, part-time working mothers and housewives according to the working type and the data on their children from 3 to 18 years old were analyzed using SAS 9.4. Results: The group from 3 to 5 years old was the smallest group with 682 children (20.2%), followed by the group from 6 to 11 years with 1,345 children (39.8%) and the group from 12 to 18 years old with 1,355 children (40.1%). The lowest rates for having no breakfast and dinner were observed in the group with housewives (p<0.05). The calcium and phosphorous intakes were the highest in the group with housewives at 61.9% and 126.8%, respectively, and the lowest in the group with full-time working mothers at 54.7% and 115.3%, respectively (p<0.05). The group with full-time working mothers had the highest rate in the calcium and iron intake less than the dietary reference intake at 74.9% and 30.0%, respectively. It indicated that the group with full-time working mothers did not have sufficient nutrients as compared to the other two groups. Moreover, the group with the part-time working mothers showed the high vitamin A intake ratio of 41.4% (p<0.05). Conclusions: This study found evidence of a negative association between mother's employment status and children's diet quality. The employment and economic activity of married women will continuously increase in the future. Therefore, a national nutrition policy is required to provide quality nutrition care for children in the households.

임상병리기술학 전공 유사 취업연계 자격 현황 (Status of Employment-Related Qualifications Similar to a Medical Laboratory Technology Major)

  • 성현호;김대식;조영국;윤기남
    • 대한임상검사과학회지
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    • 제50권4호
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    • pp.525-534
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    • 2018
  • 본 연구의 목적은 임상병리 전공 유사 취업연계가 가능한 다양한 자격증을 조사하고 취득 방법과 활용 여부를 알아보고자 하였다. 전공 외 취업 연계 가능 자격은 산업보건지도사, 도핑검사관, 청각관리사. 수화통역사, 보건교육사, 손해사정사, 생명보험 언더라이터, 행정관리사, 병원행정사, 보험심사관리사, 병원코디네이터 등이 있다. 임상병리기술학 전공 유사 관련 진출자격 현황으로는 임상시험코디네이터, 임상시험 모니터요원, 해부조직사, 화학분석기사, 위험물산업기사, 생물공학기사, 생물안전관리자, 생명공학기술지도사, 의료기기품질책임자, 실험동물기술원, 동물간호복지사, 선박의료관리자가 있다. 따라서, 임상병리사들이 현재 보유하고 있는 다양한 자격 현황의 사회분석조사가 필요할 것이며, 임상병리사 출신으로 다른 분야에서 근무하고 있는 현황조사도 필요할 것이다. 향후, 임상병리사는 개인의 업무역량 강화의 노력을 통하여 업무적 범위를 확대시키고, 사례를 공유하여 영역 확대와 전문성을 강화해야 할 것이라고 생각한다.