• 제목/요약/키워드: Employees Satisfaction

검색결과 1,274건 처리시간 0.032초

한방병원 근무자들의 프렌드십과 조직효과성의 상관관계에 대한 연구 - 광주광역시를 중심으로 - (A Study about the Correlation between Friendship and Organizational Effectiveness who Work at Korean Medicine Hospital)

  • 정보견;신헌태
    • 대한예방한의학회지
    • /
    • 제18권1호
    • /
    • pp.1-10
    • /
    • 2014
  • Objective : This study aimed to investigate the level of friendship perceived by hospital staffs in korean medicine hospitals in Gwangju and relationship between friendship and organizational effectiveness. Method : The subject were 134 hospital staffs in 5 different hospitals in Gwangju. The questionnaire used in this study contained 44 questions about workplace friendship (15 questions), organizational effectiveness (16 questions), social demographic characteristics (8 questions) and others (5 questions). Results : Young woman in their 20s and 30s were major participants (69person, 52.7%), nursing and administrative department(72person, 55%) were dominant division, the person those who have less than 1 year current workplace career(69person, 52.7%) were major group in this study. Participants responded about barriers of friendship at workplace were lack of opportunities for formal or informal meeting and lack of hospital's interest and supporting about human relations among employees at workplace. Both friendship level with superior and friendship level with subordinate were lower than friendship level with colleague. (p=.000) Participants who have higher workplace friendship level, were also higher level at job satisfaction, organizational commitment and lower level at turnover intention, job stress. Especially friendship level with superior had biggest relationship with variables of organizational effectiveness. Conclusion : Participants showed close relationship with friendship degree and organizational effectiveness. We suggest that the CEOs of korean medicine hospital would make their effort to improve friendship level of workers for the rise of organizational effectiveness.

서울 소재 대학도서관 운영성과의 결정요인에 관한 실증연구 - 대출성과를 중심으로 - (An Empirical Study on the Determinants of Operating Performance of Academic Libraries in Seoul - Focused on Circulation Performance -)

  • 양병훈
    • 정보관리연구
    • /
    • 제39권2호
    • /
    • pp.163-184
    • /
    • 2008
  • 본 연구에서는 선행연구에 대한 분석을 통하여 우리나라 대학도서관의 운영성과를 결정짓는 주요 변수들을 파악하고, 각 변수들이 운영성과에 미치는 영향을 실증적으로 검증함으로써 대학도서관의 경쟁력 실태와 장기적인 고객만족도 제고를 위한 시사점을 제공하고자 하였다. 구체적으로 본 연구에서는 도서관 서비스 활동에 대한 성과측정치 가운데 하나로 볼 수 있는 도서관 대출성과와 특성요인들(면적, 직원수, 장서수, 예산) 간의 관계를 분석하고 있다. 2004년부터 2007년까지 한국도서관협회에서 발간하고 있는 한국도서관연감에 포함된 통계 자료에 기초하여 이러한 관계를 종합적으로 분석한 결과, 대학도서관이 보유하고 있는 장서수와 도서관의 예산 규모 및 도서관 고유의 공간 면적 등과 같은 요소가 대출성과에 긍정적인 영향을 미치는 것으로 조사되었다(가설 1, 3 및 4 입증). 이와 같은 실증연구 결과는 대학도서관의 환경적 요소를 구성하는 도서관 면적이나 장서의 구입 및 개발 활동을 적극적으로 수행함으로써 대학당국을 만족시키고, 그러한 활동에 대한 투자(예산 지원)를 통하여 지속적인 도서관 활동(도서대출) 성과의 향상을 도모할 수 있을 것이다.

The effect analysis where beauty care service's quality of perception influences to a value of perception

  • Kim, Sung-Nam;Jung, Hyun-Jin
    • 패션비즈니스
    • /
    • 제9권6호
    • /
    • pp.39-55
    • /
    • 2005
  • This study examines closely the relationship between beauty art service quality and value. And satisfaction and purchase action that they do perceive to customers who have beauty art service company's service use experience. Moreover, this study was achieved purposely to present service raising plan of good quality to beauty art company managers and business employees. First, to investigate the concept of beauty art service quality and special quality was with doctrines that have been presented through a virtue aspect to achieve this study. Moreover, the wave and beauty art service, human service relativity is a let down unlike manufacture enterprise. Further more, beauty art service by complex composition of existence and nonexistence style is sold, and it could be known by having personality consumed at the same time production. The concept of quality about beauty art service and quality that became perceived through virtue study of concept and measurement about value. Therefor, value was deduced, and could deduce measurement, the linear measure that is applied to measure this. Large majority virtue study found is measuring quality of service to 22 articles on PZB's theory, and this study corrects measurement, the linear measure that is applied in Morritt's study that is based in PZB matrix and supplements and attempted measurement to 22 items. The result measurement dimension is consisted of functional quality, technological quality, physical quality dimension. To measure this through virtue study about value that become perceive, could confirm that all expense and beauty art companies which the customer is paid, connect with offering general quality of service. Therefor, through measurement, 2 dimension was deduced by monetary value and the non-monetary value.

피부관리사의 스트레스가 피로도와 우울증에 미치는 영향 (The Effects of Job Stress on Fatigue and Depression in Aesthetician)

  • 신미자
    • 융합정보논문지
    • /
    • 제9권9호
    • /
    • pp.258-268
    • /
    • 2019
  • 본 연구의 목적은 피부관리사들의 직무스트레스와 사회 심리적스트레스가 피로도와 우울증에 미치는 요인을 알아보기 위하여 부산광역시 133명의 피부관리사를 대상으로 실시하였다. 분석은 빈도분석, t-Test, ANOVA, 회귀분석을 하였다. 본 연구의 결과 첫째, 피부관리사들의 직무스트레스는 평균 2.57점으로 나타났고, 연령, 최종학력, 직위 일평균 근무시간, 피부관리실 유형이 통계적으로 유의한 차이를 보였다. 둘째, 피부관리사들의 사회 심리적 스트레스는 평균 2.45점으로 나타났고, 연령, 결혼상태, 근무연수, 직위가 통계적으로 유의한 차이를 보였다. 셋째, 피부관리사들의 피로도와 우울증의 차이는 피로도는 평균 4.16점으로 나타났고, 우울증은 평균 1.54점으로 나타났다. 넷째, 사회 심리적스트레스 요인은 우울증에 영향을 미치는 것으로 나타났다. 따라서 피부관리사들의 피로도와 우울증을 줄이기 위한 근로자의 정규직화, 합법적 근무 시간의 조정 및 타 업종과의 유사한 급여 시스템 구축이 필요하다.

워라밸 이슈 비교 분석: 한국과 미국 (Comparative Analysis of Work-Life Balance Issues between Korea and the United States)

  • 이소현;김민수;김희웅
    • 한국정보시스템학회지:정보시스템연구
    • /
    • 제28권2호
    • /
    • pp.153-179
    • /
    • 2019
  • Purpose This study collects the issues about work-life balance in Korea and United States and suggests the specific plans for work-life balance by the comparison and analysis. The objective of this study is to contribute to the improvement of people's life quality by understanding the concept of work-life balance that has become the issue recently and offering the detailed plans to be considered in respect of individual, corporate and governmental level for society of work-life balance. Design/methodology/approach This study collects work-life balance related issues through recruit sites in Korea and United States, compares and analyzes the collected data from the results of three text mining techniques such as LDA topic modeling, term frequency analysis and keyword extraction analysis. Findings According to the text mining results, this study shows that it is important to build corporate culture that support work-life balance in free organizational atmosphere especially in Korea. It also appears that there are the differences against whether work-life balance can be achieved and recognition and satisfaction about work-life balance along type of company or sort of working. In case of United States, it shows that it is important for them to work more efficiently by raising teamwork level among team members who work together as well as the role of the leaders who lead the teams in the organization. It is also significant for the company to provide their employees with the opportunity of education and training that enables them to improve their individual capability or skill. Furthermore, it suggests the roles of individuals, company and government and specific plans based on the analysis of text mining results in both countries.

Differences in Users' Insights and Increase in The Acceptance Level for Using The BYOD Approach in Government, Non-Profit Organizations, and Private Sectors in Saudi Arabia

  • Alghamdi, Ahmed M.;Bahaddad, Adel A.;Almarhabi, Khalid A.
    • International Journal of Computer Science & Network Security
    • /
    • 제22권7호
    • /
    • pp.332-346
    • /
    • 2022
  • Digital transformation represents one of the main obstacles facing several government, private, and non-profit sectors that help stabilize digital transformation in the Arabic region. One of the helpful ways to improve the level of freedom, productivity, and flexibility among employees to accept the BYOD approach is using their own devices to perform their work both in and outside the workplace. This study focuses to present the differences between the main three economic sectors, which represent the most important pillars of the economy in Saudi Arabia within the Kingdom's Vision 2030. BYOD also has great importance to the stakeholders for raising their awareness by expressing the implications, if the concept of BYOD is widely and correctly adopted. The study uses the diffusion of innovation (DOI) framework and quantitative analysis data to determine the main dimensions and important factors that help increase the awareness of the target audience. The number of participants in this study was 830, and the participants are mixing between the government, private, and non-profit sectors. The main findings showed a significant impact of several factors such as the importance of knowledge, ease of use, employee satisfaction, risk awareness, and attention to increase the level of acceptance in three main sectors study for using the BYOD approach widespread and professional use.

Climate Change and Gender Inequality in Taiwan's Green Industry: Why is Female Competency Development Mattered?

  • KIM, Hae Na;HSU, Yun-Hsiang
    • 동아시아경상학회지
    • /
    • 제10권1호
    • /
    • pp.35-45
    • /
    • 2022
  • Purpose - In spite of the growing importance of Taiwanese green industry, most of employees who work in this industry in Taiwan are dominated by males. Only a few females are working in this industry and their wage is lower. This research is applying role congruity theory which explains why females share only a small portion in Taiwan's green industry. This study addresses a research question, "How has the gender inequality and discrimination been reflected in the occupation structure of Taiwan's green industry? How has this gender occupation structure influenced females in the green industry?" Research design, data, and methodology - To find out the impact of gender role in the green industry, the dataset of the 2015 Taiwan Social Change Survey is used. Using STATA, t test has been implemented to address our research question with three hypotheses. Result -All of hypothesis were all supported. It is found there is a statistical difference in stereotypical thinking between female who work in the green industry and the non-green industry of Taiwan. The limited female representation in the green industry of Taiwan influences job matching and job satisfaction significantly. Conclusion - This study suggests the Taiwanese government should encourage STEM education for females and provide more relevant vocational education and training particularly for females' competency development in the green industry. By providing vocational education and training to meet the skill needs of greener economy resilient to climate change, Taiwan's green industry will grow further and will overcome gender inequality and discrimination.

단체급식소 영양사의 종합적 품질경영(TQM) 수행과 조직문화와의 관계 규명에 관한 연구 (Relationship between TQM Performance and Organizational Culture of Dietitians in Institutional Foodservice)

  • 조기원;서의훈;윤지영
    • 한국식생활문화학회지
    • /
    • 제22권2호
    • /
    • pp.191-200
    • /
    • 2007
  • This study was designed to investigate the correlation between perceived TQM performance and organizational culture of dietitians. The objective of the study is to help the management of foodservice by providing a direction which will elevate perceived TQM performance of dietitians and presenting plans which will ensure effective dietitians. Questionnaires handed out to 308 dietitians worked in institutional foodservice operation including elementary, middle and high schools, hospitals, business and industries. In terms of TQM importance and performance, the more important dietitians perceived, the higher their performance level rose. Data form the IPA, external and internal customer satisfaction, executive ability, communication system and technology, information technology and application ability, food process, strategy, and leadership were required further improvement by dietitians. Of present organizational culture model, human relations model and open systems model were more likely to be adopted by dietitians in middle and high schools. According to the type of foodservice management, the open systems model was more preferred by dietitians from self-operated operations rather than respondents from contracted operations. Canonical correlation analysis between TQM performance and organizational culture showed canonical correlation to be higher (canonical correlations coefficient: .66). In conclusion, TQM performance-organizational culture showed higher canonical correlation. In the organizational culture, foodservice operation is capable of improving the aims for the rational goal model and the open systems model. The results showed that TQM performance and organizational culture had significant relationship, especially positive organizational culture emphasizing on internal process and rational goal model would have influence on TQM performance of dietitians. Foodservice operation, however, should recognize importance of open and development culture to improve dietitians' TQM performance. To apply open system foodservice organization should encourage dietitian and foodservice employees to challenge and compete for the works, Moreover, organizational effort such as information exchange program and support system should be established.

호텔 관리자의 변혁적 리더십, 자기효능감, 조직몰입, 직무성과 간의 관계 연구 (The Effect of Transformational Leadership of Hotel Managers on Self-Efficacy, Organizational Commitment, and Job Performance)

  • 서예정;한진수
    • 한국엔터테인먼트산업학회논문지
    • /
    • 제13권6호
    • /
    • pp.33-44
    • /
    • 2019
  • 시시각각 급변하는 현시대의 무한경쟁 시대에서 살아남기 위해 기업은 경쟁력을 확보하기 위한 내적 자원의 중요성을 강조하고 있다. 특히 서비스 산업은 호텔 종사원이 직접 대면하여 서비스를 제공하기 때문에 종사원의 태도는 고객이 지각하는 서비스의 만족도에 직접적인 영향을 미친다. 이는 결과적으로 조직의 생존 및 발전에 직결되어 있다. 본 연구의 목적은 호텔 관리자의 변혁적 리더십과 조직원이 지각하는 자기효능감, 조직에 대한 몰입, 그리고 직무 성과 간의 관계를 분석하는 데 있다. 이를 통해 호텔 산업에서 관리자의 리더십 발휘에 대한 이론적·실무적인 관점에서 시사점을 제시하고자 한다. 연구 분석 결과에 따르면, 변혁적 리더십, 자기효능감, 조직몰입은 직무성과에 부분적으로 유의미한 영향을 미치는 것으로 나타났다. 따라서 호텔 관리자는 강력한 비전을 제시해야 하고, 목적의식을 강조하며 종사원에 대해 끊임없는 개별적인 배려를 통해 자발적인 참여와 창의성을 이끌어내야 한다.

이주민 문화적응에 관한 여가연구 동향 (Research Trend on Leisure and Acculturation of Immigrant)

  • 손영미;오세숙
    • 여가학연구
    • /
    • 제10권1호
    • /
    • pp.1-27
    • /
    • 2012
  • 이주민의 수가 급증하고, 다문화사회로 변화되고 있는 상황에서, 국내 체류 이주민의 문화적응은 그 어느 때보다 중요한 주제가 되고 있다. 본 연구는 이러한 필요성을 바탕으로 여가학 분야에서의 문화적응 이론 및 관련 연구들을 개괄적으로 살펴보았다. 그리고 국내 연구동향을 살펴봄으로써 앞으로의 연구를 위한 몇 가지 시사점을 제안하였다. 구체적으로, 문화적응에 대한 주요 여가연구이론으로 1960~70년대의 주요 이론인 사회경제적 소외이론과 민족하위문화이론을 살펴보았다. 동화이론과 확장모델, Berry의 문화적응이론과 확장모델, 그리고 비교문화심리학적 접근의 문화적응연구에 대한 한계 등에 대해 살펴보았다. 그리고 여가와 문화적응에 관한 국내 연구동향을 1) 연도별 논문발간 현황, 2) 주요 연구주제 및 적용이론, 3) 연구방법론, 4) 연구대상자 등을 중심으로 살펴보았다. 이상의 결과를 토대로 결론에서는 향후 여가연구에 대한 시사점을 제시하였다.