• 한국콘텐츠학회논문지
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• 제19권3호
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• pp.31-47
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• 2019

본 연구는 사회복지시설, 공공기관에서 근무하는 사회복지 종사자 8명을 대상으로 감정노동에 대한 인터뷰한 결과를 주제분석 방법을 사용하여 분석하였다. 분석 결과 6개의 범주와 22개의 주제가 도출되었다. 6개의 범주는 '분풀이 대상으로서의 직장생활', '살얼음판에 놓여있음', '안전하지 않은 일터', '생활세계를 잠식하는 감정노동', '감정의 상함, 이겨내야 하는 난제', '감정노동, 함께 가야 하는 숙명'이다. 사회복지 종사자들은 실천현장에서 이용인들에게 서비스를 제공하는 상황 속에서 감정노동을 지속적으로 경험하며 폭언과 욕설을 듣기도 한다. 또한 실수를 용납할 수 없는 업무환경 속에서 업무압박감을 경험하며 안전에 취약한 근무환경 속에서 자신의 안전은 스스로 지켜야 한다. 감정노동 경험 속에서 감정노동은 종사자의 신체, 정신적 건강에 영향을 미치며 소진을 경험한다. 감정노동은 해결될 수 없는 난제이며 참고 감내할 수밖에 없다. 이러한 연구 결과를 토대로 사회복지 종사자의 안전보장을 위한 대책마련, 종사자 지원을 위한 거점시설 마련, 이용인, 보호자, 시민에게 사회복지 종사자에 대한 인식 개선 및 인권교육 실시, 슈퍼비전 체계마련, 감정노동 수준이 높은 종사자를 대상으로 하는 정신건강관리 체계 마련을 제안하였다.

• 기본간호학회지
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• 제26권2호
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• pp.96-106
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• 2019

Purpose: The purpose of this study is to investigate the safety of nursing students during fundamentals of nursing practicum in Korea. Methods: This study used a descriptive design. A total of 106 nursing instructors teaching fundamentals of nursing longer than one year participated in this study. Data were collected using self-report questionnaires from July 24 to August 28, 2018. The questionnaires consisted of general characteristics, characteristics of fundamentals of nursing course, physical and emotional safety issues during fundamentals of nursing practicum, and obtaining an informed consent prior to practicum. Results: The average number of physical safety accidents during practicum of fundamentals of nursing in the past 5 years was $1.12{\pm}2.44$. The most common safety accident was punctured wound. The mean score of the participants' stress on physical safety accidents was $3.53{\pm}1.12$ out of 5. The average number of emotional safety accidents of fundamentals of nursing practicum in the past 5 years was $1.05{\pm}2.72$. The mean score of stress on emotional safety accident was $3.00{\pm}1.09$ out of 5. We found that 47.2% of the participants obtained an oral consent or a written consent for safety of fundamentals of nursing practicum. Conclusions: The results of this study indicate that it is necessary to establish safety strategies for fundamentals of nursing practicum for nursing students.

• 대한안전경영과학회지
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• 제13권4호
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• pp.139-151
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• 2011

Among recent management innovation activities of companies, one of the most important competitive advantage through customer satisfaction, and to which members of the organization's service orientation is essential. The company's service orientation is closely related to the organization's culture. In this study, the organization's service-oriented culture, the internal service quality, job satisfaction and organizational commitment, and ultimately affects the employee's influence on customer orientation will look at that. Results and implications of this study can be summarized as follows. the internal service quality among the factors tangibles, assurance, empathy, job satisfaction showed a significant influence on the type of empathy and emotional commitment castle had a significant impact on. With these results, relationships with colleagues within the organization, such as work environment and job satisfaction and emotional commitment, the atmosphere is very important to know that you can affect. Therefore, the members of the company to increase job satisfaction and organizational commitment, corporate culture, business as well as collaboration with colleagues to share the emotional atmosphere of sympathy for the business environment will get improved.

• 한국산업보건학회지
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• 제22권2호
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• pp.107-118
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• 2012

Objectives: This study examines the occurrence of disease resulting from low back pain and factors of working environment meaningfully influencing the occurrence of lumbago as well as analyzes '2nd Korean Working Condition Survey (KWCS)' conducted in 2010 so as to establish the prevention and improvement measures. Methods: The analysis method is that it is to compare the prevalence rate of low back pain according to working environment via odds ratio and to implement the test about the factors having the difference in working environment between low back pain group and normal group through weighted t-test. Results: As a result, it indicates that there is a meaningful difference for prevalence rate of low back pain according to age, status in employment and education level which are socio-demographical factors. The analysis in working hours shows that the period of work is a factor raising the prevalence rate of low back pain rather than weekly working hours. The analysis in the work risk factor indicates that the increase in prevalence rate of low back pain takes place to either workers with repetitive movement and continuously standing posture or those with heavy stress and emotional labour. Conclusions: Workers with low back pain have suffered from accident, depression, anxiety disorder and sleep. The factors in which the prevalence rate of low back pain decrease are to provide information on health and safety and working speed, and enough rest.

• 대한인간공학회지
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• 제30권1호
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• pp.203-211
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• 2011

Objective: The aim of this study is to introduce a methodology to assess driver's emotion stability by using bio-signals. Background: Psychophysiological analysis of driver's behavior has been conducted to improve the driving safety and comfort. However, the variability of bio-signal and individual difference made it difficult to assess the psychophysiological status of drivers that can be expressed as emotional stability of drivers. Method: Two experimental studies were reviewed and summarized. New techniques assessing emotional stability of drivers were explained. Statistical concept and multidimensional space were used to identify the emotionally stable conditions. Conclusion: Psychophysiological approach can provide information of driver's emotional status. The experimental methodology and algorithm used in this study showed the possibility of parameterization of psychophysiological response. Application: Currently measured statistical and geometrical data can be further applied to develop an interactive device monitoring and reacting driver's emotion when driver experiences emotionally unstable or uncomfortable situation.

• 패션비즈니스
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• 제19권3호
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• pp.43-58
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• 2015

Compulsive hoarding becomes a problem when the spaces hoarded items are stored in become unusable due to clutter, health, or safety issues. Our research purpose was to document relationships between two non-normative consumer behaviors (compulsive hoarding, compulsive buying tendency) and two shopping-related variables: hedonic shopping motives and emotional attachment to possessions with everyday consumers. As hedonic shopping motives have been related to compulsive buying, we predicted these motives (e.g., adventure, gratification, role, value, social, and idea) are related to compulsive buying. We also examined the relationship between compulsive buying and compulsive hoarding tendency and whether emotional attachment to possessions moderated this relationship. Participants were 280 undergraduate and graduate students attending a Midwestern university in the U.S. Regression analysis revealed the enhancing emotion motive (a combined motive of adventure and gratification) positively influenced compulsive buying whereas the value motive negatively influenced compulsive buying. All other hedonic shopping motives were non-significant. Participants who tended to buy compulsively were likely to hoard compulsively. This relationship, however, was moderated by participants' emotional attachment to possessions. Participants with high emotional attachment to possessions showed a higher level of hoarding behavior than those with low emotional attachment to possessions. However, the increase in hoarding tendency among participants with low emotional attachment to possessions was larger between those who were low in compulsive buying and those who were high in compulsive buying than the increase between these two groups among participants with high emotional attachment to possessions.

• 대한안전경영과학회지
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• 제17권1호
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• pp.231-240
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• 2015

This paper reviewed the relationship between job burnout and service quality, and the moderating effect of self-efficacy. Based on the responses from 232 employees, the results of multiple regression analysis appeared as follow; 1) emotional exhaustion and depersonalization effected negatively on all service quality factors(empathy, reliability, responsiveness). 2) the reduced personal accomplishment effected negatively on two service quality factors(reliability, responsiveness). 3) self-efficacy effected positively on the relationship between emotional exhaustion and service quality. 4) self-efficacy effected positively on the relationship between he reduced personal accomplishment and service quality.

• 대한안전경영과학회지
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• 제18권2호
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• pp.65-71
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• 2016

This study was aimed to demonstrate how the analysis of the impact on confidence in the safety-conscious organizations target the clothing distribution center employees and organizational commitment. Safety awareness of employees of the clothing distribution center safety rules, safety education, road safety interests, divided into risk handling and trusted organization with the emotional trust and cognitive trust, organizational commitment was divided into affective, cognitive and normative commitment. Data collection was surveyed 185 people clothing distribution center workers, tested the hypothesis through regression analysis. The results are safety conscious exerts a positive effect on organizational trust, organizational trust was found to have a positive impact on organizational commitment.

• 한국콘텐츠학회논문지
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• 제18권12호
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• pp.332-342
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• 2018

본 논문은 창의 지식기반산업 중에 중추적 역할을 담당하는 IOT분야와 디자인분야가 집약된 감성조명콘텐츠 기반의 LED 캠핑등을 디자인하기 위한 기술적인 선택과 구현과정에 대한 정보를 제시하는데 목적이 있다. 휴대형 LED 캠핑등인 'i-Light'는 사람과 공간 그리고 감성을 서로 연결하는 '커넥티드 조명'으로 IOT와 감성조명콘텐츠 기반의 스마트한 캠핑조명제품이다. 'i-Light'는 자연스러운 색상 색온도 조절이 가능한 조명기능과 유해가스를 감지하는 안전기능이 있고, 빛의 교감과 풍미를 경험할 수 있는 다양한 감성기능이 있다. 이를 위해 먼저, 휴대형 LED 캠핑등을 제품디자인하였고 고연색성/풀컬러 조명모듈과 스마트 센서모듈, 그리고 IOT 디바이스 플랫폼 개발하였다. 또한, 감성조명콘텐츠의 상세데이터를 구축하여 이를 바탕으로 한 Web 어플리케이션을 개발하였다. 최종적으로 휴대형 LED 캠프등의 프로토타입을 만들어 관련기관에 테스트 벤치와 사용성 평가를 받았다. 개발된 감성 조명콘텐츠 12종과 IOT 안전센서 3종은 모두 적합 판정과 만족스러운 시제품이 나왔다는 결과를 받았다. 향후 인공지능과 빅 데이터가 상호연동하는 콘텐츠와 제품개발에 있어서 실질적인 기술적인 선택과 구현과정에 대한 방향을 제시해줄 수 있을 것이다.

• Safety and Health at Work
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• 제13권2호
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• pp.220-226
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• 2022

Background: Research on the impact of psychosocial risks on well-being at work remains scarce in low- and middle-income countries, especially in the banking sector. This study sought to examine the relationships between job demands, job resources, well-being, job satisfaction, and work engagement in the Zimbabwean banking sector. Methods: An online survey was administered to 259 employees from five banks. Hierarchical multiple regression tested the relationships between job demands (quantitative demands, emotional demands, work pace, and work-family conflict), job resources (possibilities for development, social support from colleagues and supervisors, quality of leadership, and influence at work), well-being, work engagement, and job satisfaction. Interactions between all variables were tested. Results: Job demands were negatively related to well-being, work engagement, and job satisfaction. Job resources had positive relationships with the same. Work pace had positive relationships with well-being and work engagement. Influence at work moderated the relationship between emotional demands and work pace with well-being. Possibilities for development moderated the relationship between work-family conflict and well-being. Work-family conflict moderated the relationship between social support from colleagues and job satisfaction. Emotional demands, work pace, and quantitative demands moderated the relationship between influence at work with job satisfaction and work engagement. Conclusion: Job demands should be reduced where possible in order to enhance employee well-being, work engagement, and job satisfaction. The job resources that should be availed to facilitate a positive psychosocial work environment in the banking sector include social support from supervisors, influence at work, and possibilities for development.