• 제목/요약/키워드: Emotional Technology

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전문병원 역량이 고객 행동 의도에 미치는 영향 연구 (The Effects of Special Hospital Competencies on Customer Behavior Intentions)

  • 소권섭
    • 보건의료산업학회지
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    • 제7권4호
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    • pp.153-165
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    • 2013
  • This study aims to analyze how the competencies of specialized hospitals affect the customer behavior intentions. The research involved 14 specialized hospitals among 42 nationwide, which are selected by the Ministry of Health and Welfare in 2007. The results of the study are below. First, the competencies of specialized hospitals are emotional attachment and customer satisfaction proved to have the significant relationship. Second, the competencies of human resources and technology-related resources has a moderating effect with accessibility while the ability of material effect doesn't have such relation. Third, it was verified that the emotional attachment formed the customer satisfaction. Fourth, it turned out that the emotional attachment and customer satisfaction has the significant influence on customer behavior intentions. In conclusion, the competencies of specialized hospitals influences on the customer behavior intentions through the mediating effects of emotional attachment and customer satisfaction.

대학생의 내현적 자기애가 우울에 미치는 영향: 정서인식 명확성과 정서표현 양가성의 매개효과 (The Mediating Effect of Emotional Clarity and Ambivalence over Emotional Expressiveness in the Relationship between College Student's Covert Narcissism and Depression)

  • 유현아;송원영
    • 융합정보논문지
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    • 제8권3호
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    • pp.161-168
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    • 2018
  • 본 연구는 내현적 자기애가 정서인식 명확성과 정서표현 양가성을 매개로 우울에 미치는 영향을 검증하였다. 이를 위해 중부권에 거주하고 있는 대학생 343명을 대상으로 내현적 자기애 척도(CNS), 우울척도(BDI), 특질-상위 기분 척도(TMMS), 정서표현 양가성 척도(AEQ-K)를 사용하여 설문을 실시하였다. 연구 결과, 첫째, 내현적 자기애는 정서인식 명확성과 부적 상관을, 정서표현 양가성, 우울과는 정적 상관을 보였다. 둘째, 내현적 자기애가 우울에 영향을 미치는 과정에서 정서인식 명확성과 정서표현 양가성이 이를 완전매개 하였다. 셋째, 내현적 자기애가 우울에 미치는 영향에서 정서인식 명확성과 정서표현 양가성의 간접효과는 유의미하였다. 이러한 연구 결과는 내현적 자기애 성향을 가지고 있는 대학생이 우울해 하는데 있어 정서인식 명확성과 정서표현 양가성이 영향을 미치는 변인임을 시사한다. 이러한 결과를 바탕으로 내현적 자기애성향의 대학생을 위한 효율적인 상담 개입방법과 연구의 시사점과 제한점, 추후연구를 위한 제언들에 대해 논의하였다.

Mediating effect of negative perceived stress on the relationship between premenstrual syndrome and emotional eating

  • Yesol Um;Jisun Lee
    • Nutrition Research and Practice
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    • 제17권2호
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    • pp.330-340
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    • 2023
  • BACKGROUND/OBJECTIVES: Emotional eating is one of the eating behaviors in which negative emotions affect eating. During the luteal phase, premenstrual syndrome (PMS) and its associated psychological and physical symptoms can appear in some women, and a few of them suffer from premenstrual dysphoric disorder (PMDD), a severe form of PMS. Some women diagnosed with PMS/PMDD experience emotional eating during the luteal phase, which may be a coping mechanism for psychological stress. This study aimed to investigate how PMS/PMDD and negatively perceived stress are related to emotional eating. SUBJECTS/METHODS: A total of 409 women aged 20 to 39 yrs with a body mass index (BMI) ranging from 18.5 to 29.9 kg/m2 participated in this study. Participants who responded to all the questions of the Shortened Premenstrual Assessment Form, Negative Perceived Stress Scale, and Emotional Eater Questionnaire were divided into a PMDD and a non-PMDD group according to the cut-off value for PMDD diagnosis. Independent t-tests and mediation analyses were performed to compare the 2 groups. RESULTS: No significant differences between the 2 groups were found in terms of BMI; however, the average values for emotional eating, PMS, and negative perceived stress of the PMDD group were significantly higher than those of the non-PMDD group. Only negative perceived stress had a significant effect on emotional eating in the non-PMDD group. In the PMDD group, PMS was statistically significant for both negative perceived stress and emotional eating mediated by negative perceived stress. Consequently, it appeared to have a partial or complete mediation depending on the independent variable for the PMDD group. CONCLUSIONS: This study highlights the importance of managing negative perceived stress to control emotional eating in PMS/PMDD for improved women's health.

반려동물 유·무와 종류에 따른 20대 성인의 삶의 질과 정서에 미치는 영향 (The Effect of Companion Animals Presence and Absence on Quality of Life and Emotions of Adults in their 20s)

  • 한지원;배원식;이건철;성지호;윤지영;정호연;이재민;임지훈
    • 대한통합의학회지
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    • 제10권1호
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    • pp.137-147
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    • 2022
  • Purpose : The purpose of this study is to investigate how the existence of companion animals and the type of companion animals affect the quality of life and emotional stability of adults in their 20s. Methods : The subjects of this study were adults in their twenties living in Busan who could understand the method of this study. The survey method was conducted with a questionnaire, consisting of 4 questions on general characteristics, 26 questions on quality of life, and 20 questions on emotional stability for a total of 50 questions. An independent t-test and one-way ANOVA were used to verify the difference in quality of life and emotional stability according to general characteristics. Results : As a result of analyzing the difference in the quality of life of the study subjects, the case of having a companion animal scored statistically significantly higher in the satisfaction of the physical domain, psychological domain, living environment domain, overall quality of life domain, and social domain. In addition, there was a statistically significant difference in the case of companion animals according to the type of companion animal. However, there was no statistical significance in the analysis of differences in emotional stability of study subjects according to the presence or absence of companion animals. Conclusion : This study was conducted with 400 adults in their twenties to determine the effects of the presence and absence and type of companion animals on the quality of life and emotional stability of adults in their twenties. As a result, the group with companion animals showed higher satisfaction scores than the group without companion animals in terms of quality of life. This suggests that raising companion animals for adults in their 20s has a positive effect on improving their quality of life. Therefore, it can be recommended for the physical, psychological, and social health of adults in their 20s.

조직의 서비스지향성이 이직의도 및 조직몰입에 미치는 영향에 관한 연구 - 감정노동의 매개효과를 중심으로 (A Study on the Influence of Organization Service Orientation on Turnover Intention and Organizational Commitment : Focusing on Moderating Effects of Emotional Labor)

  • 이선규;정영근;강은구;조용화;김은경;소병삼;윤광식
    • 디지털융복합연구
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    • 제12권12호
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    • pp.107-117
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    • 2014
  • 조직의 서비스 지향성이 경쟁에서 살아남기 위한 중요한 요인으로 강조되고 있으며, 많은 연구에서 조직의 서비스 지향성이 조직 성과에 영향을 미치는 주요 변수임을 밝히고 있다. 따라서 본 연구는 서비스 지향성이 조직구성원의 이직의도와 조직몰입에 어떠한 영향을 미치며, 이들의 관계에서 감정노동이 조절역할을 하는지 실증 검증을 통해 살펴보고자 하였다. 실증 분석결과, 기업의 서비스 지향성은 이직의도 및 조직몰입에 긍정적인 영향을 미치며, 두 변수간의 관계에서 감정노동은 유의미한 조절효과를 가지는 것으로 나타났다. 이러한 결과는 조직의 서비스 지향성이 조직 문화로서 정착될 때, 조직의 성과는 향상될 수 있는 것을 시사하는 것으로, 학술적 실무적인 가치가 크다 하겠다.

음향 파라미터에 의한 정서적 음성의 음질 분석 (Analysis of the Voice Quality in Emotional Speech Using Acoustical Parameters)

  • 조철우;리타오
    • 대한음성학회지:말소리
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    • 제55권
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    • pp.119-130
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    • 2005
  • The aim of this paper is to investigate some acoustical characteristics of the voice quality features from the emotional speech database. Six different parameters are measured and compared for 6 different emotions (normal, happiness, sadness, fear, anger, boredom) and from 6 different speakers. Inter-speaker variability and intra-speaker variability are measured. Some intra-speaker consistency of the parameter change across the emotions are observed, but inter-speaker consistency are not observed.

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정서음성 합성을 위한 예비연구 (Preliminary Study on Synthesis of Emotional Speech)

  • 한영호;이서배;이정철;김형순
    • 대한음성학회:학술대회논문집
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    • 대한음성학회 2003년도 10월 학술대회지
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    • pp.181-184
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    • 2003
  • This paper explores the perceptual relevance of acoustical correlates of emotional speech by using formant synthesizer. The focus is on the role of mean pitch, pitch range, speed rate and phonation type when it comes to synthesizing emotional speech. The result of this research is backing up the traditional impressionistic observations. However it suggests that some phonation types should be synthesized with further refinement.

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The Effect of Training, Information Technology, Intellectual and Emotional Intelligence on Teacher's Performance

  • INGSIH, Kusni;PRAYITNO, Agus;WALUYO, Dwi Eko;SUHANA, Suhana;ALI, Shujahat
    • The Journal of Asian Finance, Economics and Business
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    • 제7권12호
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    • pp.577-582
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    • 2020
  • The performance of a teacher has an important role in the success of education in general. This study aims to determine the factors that affect the decline in teacher performance in one of the junior secondary schools in Indonesia. Based on the literature review, four exogenous variables were identified, namely, training, utilization of information technology, intellectual intelligence, and emotional intelligence. This study uses primary data, collected from a questionnaire distributed to respondents. The questionnaire items are measured using a Likert scale. The sample in this study were all teachers at MTS Darul Falah Sirahan, totaling 32 people. The analysis technique used in testing the hypothesis of this study is multiple regression analysis. Statistical product and service solutions are used as analysis tools. The results of this study indicate that only the variable 'utilization of information technology' has a positive and significant effect. However, the variables 'training,' 'intellectual intelligence,' and 'emotional intelligence' did not have a significant effect. This finding contradicts the literature in general. Therefore, this study recommends improving training methods, both those carried out internally by schools and by related agencies, and schools still need to optimize guidance and potential for teacher's intelligence in improving performance.

The Impact of Investment Information Technology-based Fund Attributes on Trust, Satisfaction, Emotional Immersion, and Reinvestment Intentions

  • Seongwon Kim;Jungmann Lee;Hongkeun Kim
    • Journal of Information Technology Applications and Management
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    • 제30권5호
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    • pp.83-105
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    • 2023
  • The purpose of this study was to investigate the impact of investment fund attributes such as fund product characteristics, returns on fund investment (ROI), internal controls, and after service on fund investor behavior based on investment information technology. In addition, we also examined how customers reinvest through emotional immersion, company trust and company satisfaction of investment firms in the context of fund investment. First, empirical results show that fund product characteristics, returns on fund investment, and financial firms' internal controls and after service act as signals to fund investors to shape their reinvestment intentions. Second, while investors are generally perceived to be interested only in investment returns, this study also shows that they consider both fund product characteristics and fund investment returns, which are core attributes of funds, as well as financial firms' internal control and after service, which are non-core attributes. Third, we find that company trust is an important factor in investors' reinvestment intentions, showing that investors are more likely to reinvest in a fund if they perceive the financial firm to be trustworthy and reliable. Finally, these findings emphasize that investors consider not only tangible aspects of fund products, such as fund product characteristics and returns on fund investment, but also intangible factors, such as financial firms' internal control and after service, and trustworthiness. Taken together, another implication is that the more advanced the investment information technology of financial firms, the more trust, satisfaction, immersion, and reinvestment intentions of investors will increase.

셀프리더십이 기술혁신에 미치는 영향에 관한 연구 - 감성지능의 매개효과 - (A study on the influence of Self-Leadership to Technology Innovation: Mediate Effect of Emotional Intelligence)

  • 이선규;이다정;배정미;이승우
    • 디지털융복합연구
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    • 제9권6호
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    • pp.277-293
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    • 2011
  • 본 연구는 기술혁신을 가능하게 하는 인적자원관리의 중요 요인으로 셀프리더십을 통해 변화하는 시대에서의 혁신을 조명해보고 감성지능이 셀프리더십과 기술혁신과의 관계에서의 매개효과를 실증 검증하였다. 연구결과 첫째, 셀프리더십의 구성요인 행위적 전략, 자연적 보상전략, 건설적 사고전략이 기술혁신에 정(+)의 영향을 미치는 것으로 나타났으며 둘째, 감성지능의 매개효과를 분석한 결과 셀프리더십의 행위적 전략을 제외한 나머지 자연적 보상전략과 건설적 사고전략에서는 기술혁신에 미치는 영향에 대한 감성지능의 매개효과가 입증되었다. 이는 감성지능의 자기감정에 대한 인식과 타인과 주변상황에 대한 객관적인 검토가 기술혁신에 긍정적인 영향을 마치게 하며, 스스로 감정을 컨트롤하고 통제하며, 자기 동기부여를 통한 뛰어난 조절력이 결국 기술혁신에도 연관되어 나타나게 된다는 것이다.