• 유통과학연구
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• 제19권10호
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• pp.5-15
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• 2021

Purpose: This study aims to present individual motivation and channel characteristics affecting omnichannel service use, as well as the effect relationship of the brand factor on consumption value, service satisfaction, and continuous usability based on convenience store pickup service, one of online shopping customers' omnichannel use services. Primarily, this study divided consumption value into emotional value and functional value and examined the consumption value characteristics of omnichannel-based pickup service customers. Research design, data and methodology: A questionnaire survey was carried out targeting 324 consumers having the omnichannel-based pickup service user experience in online shopping in Korea. A confirmatory factor analysis and path analysis were carried out based on the structural equation to verify hypotheses. Results: According to the analysis result, individual motivation affected the emotional value, and the omnichannel characteristics affected functional value. The brand effect influenced both emotional and functional values. The emotional value affected continuous use intention, and the functional value affected service satisfaction. Conclusions: Therefore, consumers' emotional and functional values showed differences in consumption behavior. In online shopping companies' marketing strategy construction for omnichannel, it was confirmed that a differentiated approach is needed depending on the strategic goal of satisfaction improvement and continuous use intention consolidation.

• 디지털융복합연구
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• 제11권10호
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• pp.653-660
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• 2013

연구는 보건계열 대학생의 정서지능이 대인관계와 심리적 행복감에 미치는 영향을 파악함으로써 보건계열 전공학생들의 정서함양과 증진을 위한 방안을 모색하고자 하였다. 대구 지역에 소재한 일개대학교 보건계열 대학생들을 대상으로 2013년 5월 15일부터 2주간 설문조사를 실시하였다. 요인분석결과, 정서지능은 정서조절, 자기정서인식, 정서활용, 타인정서인식의 4개 하부요인으로 구분되었으며, 정서조절과 정서활용, 타인정서인식은 대인관계에 긍정적 영향을 미쳤으며 심리적 행복감에는 자기 정서인식과 정서활용이 긍정적 영향이 있는 것으로 나타났다. 정서지능 요인 중 대인관계에 영향력이 가장 높은 것은 타인 정서인식이었으며 심리적 행복감에 가장 높은 영향력을 미치는 것은 정서활용이었다. 대학생들의 대인관계 개선과 심리적 행복감을 보다 증진할 수 있도록 분노 조절 등의 정서조절능력과 스스로 목표를 설정하고 동기를 부여할 수 있는 정서활용 능력 강화를 위한 노력이 무엇보다 중요하다 할 수 있다. 보건계열전공 대학생들이 대학생활은 물론 의료서비스 전문 인력으로써 보다 나은 의료서비스를 제공하고 삶에 대한 행복감을 고취시킬 수 있는 체계적인 프로그램 개발과 지속적인 관심이 필요하다 여겨진다.

• 과학교육연구지
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• 제41권3호
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• pp.297-317
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• 2017

본 논문은 과학과에서 사회정서학습(Science Social and Emotional Learning, SSEL)의 적용 가능성을 탐색하기 위하여 과학과 사회정학습 요소를 제안하고, 그에 따라 중학교 과학 교과서의 물질 분야 및 고등학교 화학I 교과서의 내용을 분석하였다. 과학과 사회정서학습의 가능성과 필요성은 과학교육의 목표인 과학적 소양과 과학의 본성에서 찾을 수 있었다. 과학과 사회정서학습의 요소는 '수리(Numeracy),' '정보통신활용(Information and Communication Technology, ICT),' '비판적 사고(Critical Thinking),' '창의적 사고(Creative Thinking),' '사회적 기술(Personal and Social Capability),' '윤리적 이해(Ethical Understanding),' '문화적 이해(Intercultural Understanding)' 등으로 구분하여 제시하였고, 그에 따라 과학 교과서 중 물질의 분야 및 화학I 교과서의 내용을 분석하였다. 분석 결과에 따르면, 과학과 물질분야의 교과서 내용 및 화학I 교과서의 내용에 수리, 정보통신활용, 비판적 사고, 창의적 사고가 60~70% 이상 포함되어 있으나, 사회적 기술능력, 윤리적 이해 능력, 문화적 이해 능력 등은 제한적으로 반영된 것으로 나타났다. 교과서의 부족한 요소들에 대해서는 추후 교과서의 내용의 수정 또는 교사의 수업을 통한 보완 등이 필요하다. 또한 과학 교과에서 얻고자 하는 과학적 탐구 능력과 사회정서적 역량을 동시에 기를 수 있는 과학과 활동이나 실험 활동 등 구체적인 적용 방안에 대한 연구가 필요하다.

• 지역사회간호학회지
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• 제28권4호
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• pp.482-493
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• 2017

Purpose: This study aims to investigate the individual and environmental factors related to emotional/behavioral problems to early adolescence in Korea by applying multilevel modeling. Methods: From the database of the 2014 Korean Child and Youth Panel Survey (KCYPS), the researchers selected 1,977 adolescents who are in the second year of middle school. Multilevel model analysis was performed to estimate the impact of relevant factors at the individual and environmental levels. Results: At the individual level, the significant factors associated with emotional/behavioral problems included BMI and study tendency in boys, and drinking, study tendency and economic levels in girls. At the environmental level, the significant factor associated with emotional/behavioral problems included relationship with the teacher. Conclusion: The emotional/behavioral problems of early adolescence are influenced not only by the individual factors but also by the environment factor. Therefore, the environment surrounding the adolescents should also be considered to prevent emotional/behavioral problems.

• 대한가정학회지
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• 제50권4호
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• pp.115-125
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• 2012

The purpose of this study is to compare emotional problems, the related risk factors, and protective factors of impoverished children with those of enriched children in order to examine the effects of the related factors, and to suggest practical interventions and the functions of the social welfare service. Participants for this study were 458 students in the 4th, 5th and 6th grade of elementary school located in the Metropolitan area. The major findings were as follows: First, impoverished children had more emotional problems compared with enriched children. Second, poverty was found to influence the emotional problems of children. Third, concerning the relation between a family's poverty and the emotional problems of children, the finding is that eating habits, parents' health problems and marital conflict are mediating-factors.

• 인터넷정보학회논문지
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• 제19권4호
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• pp.65-70
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• 2018

Programming ability becomes an essential ability for elementary and secondary school students as well as computer science major students in modern information society. Thus, improving programming ability has long been a research project for computer scientists and teachers in IT areas. There have been many research works for improving programming ability in various ways. At first glance, emotional intelligence is generally known as humanistic intelligence, and nothing to do with computer areas. In the recent works, emotional intelligence has a correlation with various subjects. The purpose of this paper is to analyze correlation between emotional intelligence and programing ability. For this purpose, extensive survey works are carried out and statistical results are analyzed. Based on statistical analysis, it is concluded that there is a correlation between emotional intelligence and programming ability.

• 한국과학교육학회지
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• 제29권7호
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• pp.783-791
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• 2009

This study was conducted to examine my hypothesis that how teacher's teaching style influences emotional and physiological states of students in the secondary school science classroom. Sixty healthy secondary school students were participated in this study and divided into two groups: manipulation and non-manipulation. Each group underwent different styles of teaching on the scientific hypothesis-generating of com starch experiment. Before and after the class, the strength of emotion was measured using adjective emoticon check lists and they extracted their saliva sample for salivary hormone analysis. Here are the results of this study. First, the intensity of positive emotions in the manipulation group was significantly stronger than the one in the non-manipulation group, whereas the intensity of negative emotions in the non-manipulation group was significantly stronger than the one in the manipulation group. Second, the cortisol level, an indicator of stress, was decreased in the manipulation group whereas it was increased in non-manipulation group. Third, the quality of scientific hypotheses which is generated by students during the class had no connection with types of instructions. Fourth, this study found significantly negative correlation between students' emotional intensity of interest and concentration changes of salivary cortisol. Therefore, the different teaching styles have influence upon students' attitude and interest in science.

• 유통과학연구
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• 제15권2호
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• pp.101-109
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• 2017

Purpose - Previous studies related to emotional labor of salespeople have mainly focused on identifying the antecedents of emotional exhaustion and turnover intention and exploring the mitigating effects salespeople's motivation on emotional exhaustion and turnover intention. They also demonstrates that there are different roles for moderating in social support, which means mental/physical support related to the job in supervisors, colleagues and organizations. The purpose of this paper is to investigate how service employees' surface acting affect turnover intention through emotional exhaustion. Another important objective of this paper is to investigate whether perceived social support moderates 1) the relationship between surface acting and emotional exhaustion 2) the relationship between emotional exhaustion and turnover intention. Research design, data, and methodology - To test the hypotheses, we collected the data from Korean insurance company sales employees. A total of 235 responses were received, from which 220 usable responses were obtained after list-wise deletion. Working with a sample of 220 responses, structural equation modeling was employed to empirically test research hypotheses(

The relationship between surface acting and emotion exhaustion,

The relationship between emotion exhaustion and turnover intention,

The moderating effect of perceived social support(PSS) on the relationship between surface acting and emotion exhaustion, and

The moderating effect of perceived social support(PSS) on the relationship between emotion exhaustion and turnover intention. SPSS 22.0 and AMOS software were used in these data analysis. Results - The service employees' surface acting was positively related to the emotional exhaustion; in turn, the service employees' feelings on emotional exhaustion are positively related to turnover intention. In addition, Perceived Social Support significantly moderated the relationship between surface acting and emotional exhaustion. However, perceived social support has a non-significant moderating effect on the path from emotional exhaustion to turnover intention. On the basis of these results, the following conclusion can be drawn. First, distribution service companies will be needed the administrative efforts to offer counseling programs and space to provide their members with enough rest in experiencing psychological pain due to the salespeople's surface acting. Also, it is necessary for distribution service companies to identify and share the examples of successfully solving emotional exhaustion caused by salespeople's surface acting.

• 동서간호학연구지
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• 제23권1호
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• pp.26-32
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• 2017

Purpose: The study aimed to establish a theoretical basis for nursing intervention to improve the quality of life during early adult by identifying emotional intelligence, his or her parents' child rearing attitudes and self-identity and analyzing how the parents' child rearing attitudes and self-identity influence on emotional intelligence during that period. Method: Data were collected from August 20 2011 to September 30, 2011. Two hundred men and women who lived in the areas of Seoul and Gyeong-gi Province were recruited. A total of 189 questionnaires were used for final analysis. Collected data were analyzed through SPSS/WIN18.0. Result: The participants' emotional intelligence and self-identity proved to have positive relationship. The participants' emotional intelligence also had the positive relationship with their mothers' and fathers' child rearing attitudes. The research shows that the mother's child rearing attitude(${\beta}=.40$, p<.001), the father's child rearing(${\beta}=.10$, p<.001) and self-identity(${\beta}=.23$, p<.001) can determine emotional intelligence to a degree of 43.4% and the mother's attitude was the most influential. Conclusion: It is necessary that emotional intelligence should be enhanced referring to the two variables in nursing intervention. Furthermore, parents whose children are in childhood or adolescence need to be educated about the importance of the parents' child rearing attitudes.

• 한국비블리아학회지
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• 제29권2호
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• pp.109-126
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• 2018

공공도서관에서 공중에게 도서관서비스를 제공하는 사서는 감정노동의 종사자라 할 수 있다. 그리고 공공도서관 사서의 감정노동은 종사자의 감정과 조직에서 요구하는 감정 간의 차이로 인하여 지각하게 되는 스트레스를 구성하게 되어, 조직몰입이나 직무만족 등의 조직유효성에 영향을 미치게 된다. 이에 본 연구는 공공도서관 사서의 감정노동이 직무몰입과 직무만족에 미치는 영향에 대해서 살펴보고자 한다. 이를 위하여 문헌조사를 통한 공공도서관 사서와 감정노동과의 개념적 배경을 바탕으로, 공공도서관 사서의 조직몰입과 조직만족 대한 이론적 근거를 마련하였다. 그리고 본 연구는 수도권소재 33개 공공도서관에 근무하는 238명의 사서를 대상으로 설문조사를 실시하여, 조사된 설문내용은 SPSS20 통계패키지를 이용한 통계분석으로 처리하여 각 변인간의 관계를 분석하였다. 그리고 이러한 분석결과를 바탕으로 공공도서관 사서의 감정노동이 공공도서관 사서의 조직몰입과 조직만족에 미치는 영향에 대한 토론을 전개하였다.