• 제목/요약/키워드: Emergency service

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An Architecture and Protocol for Mobile Emergency Service

  • Jang Jeong-Ah;Choi Hae-Ock;Choi Wan-sik
    • 대한원격탐사학회:학술대회논문집
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    • 대한원격탐사학회 2005년도 Proceedings of ISRS 2005
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    • pp.608-611
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    • 2005
  • The existing wired emergency call such as 119, 112 have its own location information to serving immediate rescue service. For the case of wireless emergency call by mobile phone, the location information should be provided by wireless network. This paper describes the network architecture and protocol for mobile emergency service referring TIAlEWJ-SID-036-A with reviews about technical issues, legacy factors and related researches. The mobile emergency service is divided into mobile emergency rescue service and mobile emergency alert service. The network reference model for mobile emergency rescue service is released in KOREA. In this paper, the interfaces between elements of the network reference model, and service scenarios, message flows are defined. Supplement to mobile emergency rescue service, the network reference model, interfaces and message flows for mobile emergency alert service are developed. The protocol is described by DID, and the proposed works are on processing for domestic standard of TTA.

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일부지역 119 구급대와 사설이송기관의 이송 서비스 이용 실태와 만족도에 관한 연구 (A Study on the Use Realities and Satisfaction with Transport Services in 119 Emergency Medical Service System and Private Transport Agent in Some Areas)

  • 박상섭;박재성
    • 한국응급구조학회지
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    • 제12권1호
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    • pp.5-15
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    • 2008
  • Purpose : Centering on users(patients) who are offered the patient transport service by the emergency medical service system in our country, the use and satisfaction are analyzed with the transport service in 119 Emergency Medical Service System and Private transport agent. Results : 1. As for personnel in ambulance cars, 119 emergency staff showed a higher boarding rate of the first-class emergency medical technicians than private transportation centers : 48.4% and 17.7%, respectively. 2. Private transportation centers showed higher user satisfaction with transportation service than 119 emergency staff, which was not statistically significant. 3. As for the case that needs to receive the transport service in the future, the ratio with the will to use 119 Emergency Medical Service System(70.9%) was indicated to be much higher than the ratio of the private transport agent(29.1%). Suggestions : First, Centers transporting first-aid patients should essentially secure a sufficient number of first-class emergency medical technicians as professional emergency medical staff to reinforce qualitative improvement in emergency medical service. Second, It is necessary to establish a systematic monitoring system and develop educational programs in order to enhance satisfaction with the use of 119 emergency staff. Third, the government or the local government needs to positively support and guide the private transport agent, which is in charge of the public medical service.

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Analysis of Factors Affecting Satisfaction of 119 Emergency Service Users in Korea

  • Yun, Seong-Woo
    • Journal of information and communication convergence engineering
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    • 제19권4호
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    • pp.284-289
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    • 2021
  • This study attempted to identify the service satisfaction with the 119 emergency service and the factors that affect it based on the responses of subjects who used the service. Data collection was conducted from February 11 to March 11, 2021, using convenience sampling. A total of 1842 subjects who used emergency medical services using 119 ambulance in 2020 participated. For the collected data, frequency, percentage, mean, and standard deviation were calculated, and t-test, analysis of variance, and multiple regression analysis were performed using SPSS 23.0. Based on these results, to further enhance the satisfaction of users of the 119 emergency service and the quality of emergency medical services, it is important to improve the quality of paramedics through education and systems. In addition, to increase user satisfaction, efficient and systematic communication education is required. The quality of emergency medical services will increase only when communication skills required for explanations and promoting understanding are improved.

A Location Based Emergency Alert Service

  • Han E. Y.;Choi H. O.
    • 대한원격탐사학회:학술대회논문집
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    • 대한원격탐사학회 2004년도 Proceedings of ISRS 2004
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    • pp.327-330
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    • 2004
  • This research work is concerned with a location-based alert service in wireless communication network environment. The alert service automatically transfers alert message to subscriber in the disaster area. This research work deals with automatic alert services that automatically provide people in emergency area with the state of emergency. The alert service uses the mobile device to inform its urgency to the subscribers in its area. The location tracking service will give the list of people in emergency area. The all processes of this research work are followed as. First, when a disaster or a calamity comes in, an emergency management center receives the emergency to analyze its shape and size and to declare the place to 'the disaster area.' Secondly, then the center finds information of mobile device subscribers in the disaster area. Finally, the center automatically generates a shape of text or audio of alert message of the emergency to send the message to the subscribers in the disaster area. Our mobile automatic alert service proposed above is so efficient that the subscribers in disasters area may meet the emergency more efficiently and may save their own valuable lives and properties more safely.

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응급 환자 이송서비스의 적절성: 미충족 의료와 부적절한 이용 (Unmet Need and Inappropriate Use in Emergency Ambulance Service)

  • 강경희
    • 보건행정학회지
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    • 제24권4호
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    • pp.357-366
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    • 2014
  • Background: The objective of this study was to evaluate the efficiency of an emergency ambulance system and to investigate socio-economic and clinical characteristics associated with emergency ambulance service. Methods: Based on 2011 Korea health panel, unmet need and inappropriate use of emergency ambulance service were measured by Gibson in 1977. Furthermore, the factors associated with unmet need and inappropriate use of emergency ambulance service were identified by Fisher's exact tests and multiple logistic regression models. Results: Unmet need, defined as the proportion of emergency patients who clinically need ambulance transportation but do not receive it, was found to be 59.8%. Inappropriate use, defined as the proportion of emergency patient receiving ambulance care who did not clinically need it, was found to be 37.2%. There were statistically significant differences between appropriate and inappropriate groups in overall variables of socio-economic and clinical characteristics. Specifically, gender, age, relationship to household, and reasons of visiting emergency department (accident/disease) were statistically significant factors associated with appropriate use of emergency ambulance service. Conclusion: Unmet ambulance need is a useful measure for patients needs assessment, and inappropriate ambulance use is a valid criteria in judging the efficiency of emergency ambulance system. To improve and understand emergency ambulance system, unmet need and inappropriate use of emergency ambulance service should be more concerned.

응급실 서비스 만족도에 대한 환자 가족의 평가와 의료진의 인식 차이 (Satisfaction Gaps among Physicians, Nurses, and Patient Family in the Emergency Department)

  • 강경희
    • 보건행정학회지
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    • 제23권2호
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    • pp.145-151
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    • 2013
  • Background: The objective of this study was to explore patient family's evaluation of emergency department (ED) service satisfaction and to compare these with ED staff perception of patient family's evaluation. Methods: Based on two surveys of the National Emergency Medical Center: the 2008 National Survey for Recognition and Satisfaction towards Emergency Medical Services and the 2008 Opinion Survey of Emergency Medical Service Providers, satisfaction gaps among physicians, nurses, and patient family were evaluated by Kruskal-Wallis tests and Wilcoxon-Mann-Whitney tests. Furthermore, the factors associated with satisfaction of emergency medical service were identified by ordinal logistic regression models. Results: There were statistically significant gaps among physicians, nurses, and patient family in overall satisfaction with ED visit, length of stay in ED, enough explanation, physicians/nurses kindness, and ED facilities. Age and income in the patient family model, the number of beds in hospital, job satisfaction and year of service in the physicians model, and the number of beds in hospital, job satisfaction and the number of patients per duty hour in the nurses model were statistically significant factors associated with evaluation/ perception of ED service satisfaction. Conclusion: Patient satisfaction is an important indicator of the quality of care and service delivery in the ED. To improve and understand satisfaction in ED service, a dyadic view of the evaluation of service quality and satisfaction-that is, from the perspectives of both the patient and the emergency medical service providers-should be concerned.

GIS를 이용한 응급의료 진료권 분석: 서울시를 사례로 하여 (Analysis of the Emergency Medical Service Area Using GIS: the Case of Seoul)

  • 이희연;박미영
    • Spatial Information Research
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    • 제12권2호
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    • pp.193-209
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    • 2004
  • 본 연구는 응급환자의 의료기관 이용 현황자료를 토대로 GIS를 이용하여 응급의료 진료권을 분석하는데 목적을 두었다. 진료권을 분석하기 위해 6개 응급의료센터를 사례로 선정하여 2003년 9-11월까지 내원한 환자의 주소 자료를 수집하였다. 해당 응급의료기관을 중심으로 하여 거리에 따른 내원환자의 분포 비율을 산출하여 진료권을 분석한 결과 해당 응급의료센터와 인접한 지역에 거주하고 있는 환자의 비율이 가장 높게 나타났다. 그러나 6개 응급의료센터의 1차 진료권의 범위는 상당한 차이를 나타내었는데, 이는 병상 규모 뿐만 아니라 인지도와 환자들의 선호도 등에 따라 응급의료센터의 진료권역이 달라짐을 말해준다. 본 연구에서는 서울시 응급의료 서비스의 공급 표면도를 구축하는 방법을 모색하였다. 32개 응급의료센터로 부터 거리에 따른 내원환자의 분포 비율을 가중치로 부여하여 거리조락에 따른 공급력 수준을 나타내는 개개의 커버리지를 구축한 후, 이를 지도 대수 연산을 통해 합성하였다. 이렇게 구축된 응급의료 서비스의 공급 표면도를 통해 응급의료 서비스 공급 수준은 공간상에서 상당한 차이가 나타나는 것으로 파악되었다.

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응급의료기관의 공간분포와 응급의료 서비스 수급의 공간적 격차 (Spatial Distribution of the Emergency Medical Facilities and Spatial Disparity of the Demand-Supply Level for the Emergency Medical Service)

  • 이희연
    • 한국지역지리학회지
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    • 제10권3호
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    • pp.606-623
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    • 2004
  • 응급의료 서비스는 국가가 형평성있게 적절한 서비스를 제공하여야 하는 공공성이 놀은 영역이라고 될 수 있다. 우리나라의 응급의료기관은 매우 불균등하게 분포되어 있을 뿐만 아니라 인력, 장비, 시설 면에서도 지역간에 상당한 차이를 보이고 있다. 된 연구에서는 응급의료 서비스의 수급 현황을 공간적 관점에서 분석하기 위해 서울시를 대상으로 하여 응급의료 서비스에 대한 잠재적 수요 표면도와 공급 표면도를 구축하였다. 이렇게 구축된 응급의료 서비스 수요 표면도와 공급 표면도를 연산 기능을 이용하여 응급의료 서비스의 수급 표면도를 생성하였다. 그 결과 응급의료 서비스의 공간적 격차가 매우 두드러지게 나타났다. 수요력이 공급력보다 크게 나타난 지역은 응급의료센터의 추가 지정이 잠재적으로 요구되며, 수요력이 공급력보다 작게 나타난 지역은 응급의료 서비스의 과잉 공급으로 인해 병원운영의 어려움을 잠재적으로 안고 있다고 풀이할 수 있다. 본 연구 결과는 바람직한 응급의료 서비스의 제공과 적정 수준의 진료권의 범위를 설정하는데 필요한 정보로 활용될 수 있을 것이다.

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모바일 긴급서비스 프로토콜 연구 (A Study on the Mobile Emergency Service Protocol)

  • 장정아;최혜옥;최완식
    • 한국통신학회논문지
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    • 제31권3B호
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    • pp.224-231
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    • 2006
  • 유선 전화에 의한 119, 112 등의 긴급서비스는 KT의 전화번호부 데이터베이스에 의해 구조서비스 요청자의 위치를 즉시 파악할 수 있다. 그러나 이동전화에 의한 119, 112 긴급구조서비스 요청 시 이동전화의 위치를 이동통신망에서 제공받아야 한다. 본 연구는 모바일 긴급서비스를 위한 이동통신망에서의 위치정보 제공을 위한 프로토콜에 대한 것으로, 국내외 무선긴급구조서비스 기술, 제도, 관련 연구 현황을 조사하고, TIA/EIA/J-STD-036-A을 기반으로 국내 이동통신망 환경에 적합한 기술규격을 제시하였다. 무선긴급서비스는 무선긴급구조서비스와 무선긴급경계서비스로 구분할 수 있다. 무선긴급구조서비스를 위한 네트워크 표준 참조모델은 국내 표준으로 제정되어 있으며, 본 논문에서는 무신긴급구조서비스 참조 모델의 각 모듈간 세부 인터페이스를 정의하고 시나리오와 메시지, 메시지 흐름을 정의하였다. 또한 무선긴급경계서비스를 위한 네트워크 참조모델을 제시하고, 구성요소간의 메시지 흐름 및 메시지 규격에 대하여 정의하였다.

전공의와 전문의의 응급진료 형태에 대한 비교 연구 - 전공의 파업기간을 전후로 - (A Comparison of Patterns of Emergency Care Between Resident and Staff)

  • 이정헌;신임희
    • 한국의료질향상학회지
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    • 제10권1호
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    • pp.20-27
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    • 2003
  • Background : The doctors' strike was not only a manmade disaster but also a chance to apply a new pattern of emergency medical service for patients. We hope to propose a new pattern of emergency medical service by comparing the patterns of emergency medical service given by resident and staff during the doctors' strike. Methods : We reviewed the medical records of patients who received emergency medical service in the Emergency Department(ED) of Deagu Catholic University Hospital during 3 days a week prior to the residents' strike (July 21-23, 2000) with those of patients receiving emergency medical service during the first 3 days of the residents' strike (July 28-30, 2000). We evaluated the patient's severity, the cause of the ED visit, the performance on the laboratory study, ECG, and radiological study, the disposition, and the length of ED stay. Also, we compared the collected data by presenting doctor and by patient's severity. Results : The staff performed fewer tests admitted fewer emergent and non-emergent patients than the residents. Also, the length of ED stay was shorter in both the emergent (212.76 vs. 321.40 minutes) and the non-emergent groups (117.68 vs. 171.39 minutes) for patients presenting to staff. Conclusion : It is desirable that emergency medical service is given by staff, not by resident.

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