• Title/Summary/Keyword: Electronic Business

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Improvement of ITSM IT Service Efficiency in Military Electronic Service

  • Woo, Hanchul;Jeong, Suk-Jae;Huh, Jun-Ho
    • Journal of Information Processing Systems
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    • v.16 no.2
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    • pp.246-260
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    • 2020
  • IT Service Management (ITSM) achieves consolidated management for the IT services supporting the acquisition system, and no outside connections can be established with such ITSM. Issues pertaining to the D2B can be addressed to System Q&A or a Call Center for problem-solving. In other words, internal staff can take the necessary measures for problems by directly connecting with ITSM. Currently, diverse innovative technologies are being used in electronics and ubiquitous computing environments. This allows us to create a better world by providing the backbone for remarkable development in our human society in the fields of electronics, devices, computer science, and engineering. Following the expansion of IT services in the military acquisition sector such as Defense Electronic Procurement, military export/import support system, etc., customers' dependence on IT for conducting business with the military or related companies is increasing, including the military's dependence on the same technology for services to the public. Nonetheless, issues pertaining to the simplified/integrated management of complex IT service management systems, including slow system recovery, lack of integrated customer service window, and insufficient information sharing, have become the priority problems that IT managers are required to solve. Therefore, this study conducted research on the integrated management of IT services provided by Korea's national defense acquisition system, which was developed based on the existing system IT Infrastructure Library (ITIL) v2, and investigated the level of satisfaction with services with focus on ensuring that it can be used for understanding the necessity of the system and its advancement in the future.

Consideration of Domestic Category Killers for Distribution Environment

  • Kim, Moon-Sook;Kim, Hyeon-Ju
    • The International Journal of Costume Culture
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    • v.2 no.1
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    • pp.31-42
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    • 1999
  • The category killer that has been rapidly growing mainly in advanced countries since early 1990's, is a mew distribution model which aims for obtaining market controlling power by surpassing competing businesses in a specific area of products. The domestic situation of category killers is very different from that of advanced ones abroad since it has just been introduced into the Korean market. At the moment, there are only 10 or so companies operating in the market : Geopyung's , Taeheng's , Midopa's , of Sinsegye Department store, adn of Yerim International. The purpose of this study is to examine problems of domestic companies in the present market by analysing the operation status of category killers in domestic markets as well as foreign ones, and to suggest a counter-strategy of category killers for the distribution environment of the 21st century to improve the competitiveness of Korean distribution industry. The competitiveness of category killers lies above all in products lines. Category killers are equipped with the greatest number of products lines among those of competing businesses due to maximized product selections in an limited range. Another source of competitiveness may be found in balanced strategy positioning. That is to say, category killers are in a position where they can adjust policies towards any of the three purposes while aiming at them altogether : prices of discount stores, products range of specialty stores, and customer service level of department stores. It is also necessary for efficient store operation to use information technology such as electronic data interchange (EDI), electronic pose system(EPOS) and electronic funds transfer (EFTPOS). As for the cost structure, category killers can gain an advantage over other business since operating cost of various sections can be saved. There are, however, certain risks that category killers with strong competitiveness may influence on other businesses a great deal and even facilitate their decline. Yet it seems that the growth of category killers will be more viciously restrained by continuous challenges from other businesses. The distribution industry is supposed to develop through such competition and restraint.

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A Study on the Status Quo and the Improvements of Blue Tourism Websites in the Context of Electronic Commerce (해양관광 사이트의 전자상거래 지원지능에 대한 실태 및 개선방안)

  • 김진백
    • The Journal of Fisheries Business Administration
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    • v.35 no.1
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    • pp.57-85
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    • 2004
  • To develop an blue tourism website(BTW) for electronic commerce(EC), information requirements of BTW are defined firstly. We defined information requirements of BTW from two aspects, i.e., front office and back office. Information requirements for front office were derived by consumer purchasing decision process. And information requirements for back office were derived by tourism value chain. Total 29 functions are identified as critical EC related functions of BTW. Among them, 25 functions were investigated into BTW. BTWs were searched by search engines - Yahoo and Empas - to Korean websites. There are 12 specialized BTWs, except one cyber museum website. For 12 websites, 25 functions were probed. By the results, in need recognition stage of blue tourism, only weather information was provided in most websites. In information search stage of blue tourism, package recommendation and various contents were provided in most websites. In consumption stage of blue tourism, traffic information were provided in most websites. And in after - sales service stage of blue tourism, bulletin board function was implemented in most websites. The rest of the functions were scarcely implemented. On the whole, it was concluded that most EC related functions of BTW in Korea were not implemented properly. To improve the status quo, it is expected in the dimension of individual website, that marketing planning, customized service, intelligent service, reinforcing purchasing assistance functions, customer relationship management, and escrow service etc. need to be implemented. And it is expected in the dimension of blue tourism industry, that standardizing product catalog, security assistance policy, information sharing by industrial database, finding referral model of BTW, elevating information mind, revising related laws etc. are needed.

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The Current Status and Implications of E-Government in China (중국의 전자정부 구축현황과 시사점)

  • Chen, Xue;Choi, Seok-Beom
    • International Commerce and Information Review
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    • v.13 no.4
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    • pp.203-227
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    • 2011
  • E-Government provides convenient information and service, and enhances service quality to people by using new technology. E-Government now becomes representative project that many countries in the world are promoting competitively as a key method improving national competitiveness in the 21st century. With joining WTO, China is also facing a new challenge as e-Government is becoming increasingly common. In accordance with this trend china's e-Government is developing rapidly. But at the same time it also reveals many problems. Especially government and e-Government laws and policies are not integrated into one and legal basis to change management system of government is still weak. Thus, this study deals in generalities such as the concept of Chinese electronic government, the process, the purpose, related issues of the policy by comparing the current state of the Chinese electronic government with Korea electronic government. The purpose of this study is to derive implications from the comparative analysis.

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Development of Disaster Management IETM for Effective Disaster Information Management of Construction Facilities (시설물의 효율적 재해정보관리를 위한 재해관리전자매뉴얼 구축 연구)

  • Moon, Hyoun Seok;Kang, Leen Seok
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.29 no.2D
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    • pp.255-265
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    • 2009
  • Because the current disaster management task is being processed by using a separated operation system and an insufficient information system by each division, construction facilities suffer great damage by disaster. This research has classified the disaster management business phase and information by each phase through analyzing the existing disaster management information and business process. Then, it has built a disaster management information breakdown structure for integrating of individual disaster information, and also established a standard XML (eXtensible Markup Language) schema of disaster management electronic documents for a real-time utilization. The suggested methods in this research are verified by developing a manual system of electronic type. The disaster management IETM developed in this study provides the consistency for processing the disaster management tasks and the prevention of information omission. And it can be used as a electronic decision making tool for providing of integrated disaster management information.

Thermal Response Analysis of a Low Thermal Drift Three-axis Accelerometer for High Temperature Environments

  • Ishida Makoto;Lee Kyung Il;Takao Hidekuni;Sawada Kazuaki;Seo Hee Don
    • Proceedings of the IEEK Conference
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    • 2004.08c
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    • pp.872-875
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    • 2004
  • In this paper, thermal response analysis of a temperature controlled three-axis accelerometer for high temperature environments with integrated micro-heaters and temperature sensors is investigated with finite element method (FEM) program, ANSYS and infrared thermal measurement systems. And availability to application fields from a viewpoint about short thermal response time is discussed. In this paper, the time of three-axis accelerometer for high temperatures becoming $300^{\circ}C$ by integrated micro-heaters and temperature sensors to reduce thermal drift characteristics was analyzed as a thermal response time of this device. The simulated thermal response time (time until SOI piezoresistors actually becomes $300^{\circ}C$) of three-axis accelerometer for high temperatures with ANSYS is about 0.6s, and measured result with infrared temperature measurement systems is about 0.64s. Experimental results using infrared thermal measurement systems agreed well with these theoretical results.

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Implementation of JPEG and Relay Server Using The Robot Control UI Program (JPEG 방식과 Relay Server를 이용한 로봇제어 UI Program 개발에 관한 연구)

  • Park, Hyun-Kyung;Park, Seok-Il;Kil, Se-Kee;Hong, Seong-Hong
    • Proceedings of the IEEK Conference
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    • 2005.11a
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    • pp.1101-1104
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    • 2005
  • As intelligence of robot is developed, consumer of robot changes by ordinary people. Intelligent service robot is produced to a target of ordinary people. It is risen that need the most service robot business. Among the control mobile robot because using network by real time. Do to appear on mobile phone LCD screen being transmitted image from device that acquire transmit of mobile phone user interface development and real time mobile robot in this study. Use the BREW that is Qualcomm's Mobile platform for mobile phone user interface development. Mobile phone JPEG compression function chooses excellent camera phone and display transmit image which send connection setting screen and mobile robot on LCD screen by real time. At the same time, materialize to make screen that can process button input that can control transfer of robot. Also, Relay Server used to help processing of protocol to control direction of mobile robot.

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Study on the System Design of a Service Method for a Customized Electronic Card (주문형 전자카드 서비스 방법 및 시스템설계에 관한 연구)

  • Park Hwa-Jin;Kim Sang-Beom
    • Journal of Digital Contents Society
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    • v.4 no.1
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    • pp.1-10
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    • 2003
  • This research focuses on the system design of a service method for a customized electronic card on the internet. It develops the system which covers from the input stage of the credit information including a credit card number, a debit card number, and a bank account number, through the process of decision for issuing the customized electronic card and for the payment of business transaction, to the payment stage. Users are allowed to make their own customized card depending on their situations by choosing a limit of balance, a number of usage, expiration date, recharge, and, anonymity of electronic card on the internet. These characteristics enhances convenience and security of card users. In addition, user's financial damage can be minimized when a credit card is lost by any reason.

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An Empirical Study on Electronic-Store Acceptance: A Case of e-Book Store (전자상점 수용모형에 관한 실증적 연구: 전자서점의 사례를 중심으로)

  • Yoon, Cheol-Ho;Kim, Sang-Hoon
    • Asia pacific journal of information systems
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    • v.14 no.1
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    • pp.165-184
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    • 2004
  • This paper focused on developing and empirically testing an EAM(Electronic-Store Acceptance Model), By basing upon Davis' TAM(Technology Acceptance Model) and reflecting the characteristics of EC(Electronic Commerce), the EAM was proposed. This EAM could be regarded as a revised and extended TAM in the EC area. The theoretical rationale of this model was as following: 1) Though Davis' TAM was proposed a powerful tool to explain and predict usage of Information Technology, nowadays, TAM variables(perceived usefulness and ease of use) are posited as key drivers of e-commerce acceptance. 2) In the e-commerce and e-business studies, trust has been emerging as a potentially important antecedent of IT adoption. A famous internet book store was chosen to empirically test the EAM. In order to evaluate reliability and validity of instrument, and validate the research model, SEM(Structured equation model) analysis was conducted. The results showed that perceived usefulness and trust significantly influenced e-Store Acceptance but perceived ease of use did not have significant influence on e-Store Acceptance.

Development for Qualification Item of Electronic Commerce in National Technology Qualification (전자상거래관리사 직무분석에 관한 연구)

  • Hwang Seok-Hae;Cho Jeong-Yoon;Kim Duk-Ki;Park Jong-Sung
    • Journal of Engineering Education Research
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    • v.4 no.2
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    • pp.45-56
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    • 2001
  • This paper is aimed to design for qualification structure and contents of Electronic Commerce Manager which was executed in the second half year of the 2000. To obtain research object. An analysis about e-business law was studied. Also experts of education and related field performed job analysis, on the basis of this study qualification structure and contents of Electronic Commerce Manager was designed and suggestions are proposed for the substantiality and activity. This research is performed through literature review, expert association, interview, and job analysis.

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