• Journal of electromagnetic engineering and science
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• v.18 no.2
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• pp.88-93
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• 2018

Radio frequency (RF) and microwave power is one of the key quantities in the framework of electromagnetic measurement standards. Therefore, the stability of the power standard is essential to users' reliable measurements in various areas. Coaxial and waveguide thermistor mounts are used as transfer standards of RF and microwave power. Over decades, the effective efficiencies of thermistor mounts have been measured using coaxial and waveguide microcalorimeters in the frequency range of 10 MHz-40 GHz. The measurement uncertainty of the effective efficiency is evaluated. Results show that the power standards have been well maintained within the measurement uncertainty.

• Journal of Navigation and Port Research
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• v.32 no.2
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• pp.141-148
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• 2008

This paper is structured into three main parts and a conclusion. The main section provide definitions of efficiency, effectiveness and performance in terms of the distribution channel, followed by a review of related performance measurement, before discussing difficulties of measurement. According to the theoretical approach, it appears that key theroretical issues are centered around customer service, logistics excellence, time compression, the use of IT, and a move towards integrated logistics. The empirical approach shows that in the past, various financial performance indicators were regarded as relevant management information. However, today, management needs additional performance indicators. Therefore, external assessments of effectiveness must be performed to measure customers' satisfaction with the physical flow of product through the distribution channel network. So, what is needed is to take previous normative and explorative research and progress through a framework by developing valid measures of distribution channel's effectiveness and efficiency, and identifying research methodologies suited to the data collection requirements.

• The Journal of the Korea Contents Association
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• v.14 no.9
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• pp.589-597
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• 2014

The increasing demand for various mobile telecommunication services calls for more spectrum resource. Considering the scarcity of spectrum resource and the difficulties of development of higher frequency band, the unique way to meet the increasing demand is to maximize the utilization efficiency of the current spectrum resource. Under the circumstances, various spectrum sharing plans have been in recent studies to dissolve the excess spectrum demand. In addition, spectrum efficiency measurement methods become more important to verify the effectiveness of spectrum sharing and estimate the performance of various wireless systems. Our research addresses measurement methods to estimate spectrum utilization efficiency in a rational manner. Based on ITU-R recommendations, various measuring methods for spectrum utilization efficiency are reviewed. Then a queueing based approach is newly presented as alternatives to the current models. By using the proposed model, the spectrum efficiency increment with the adoption of spectrum sharing plans can be estimated more properly.

• Proceedings of the Materials Research Society of Korea Conference
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• 2003.11a
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• pp.21-21
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• 2003

To increase the light-emission efficiency of LED, we increased the internal and external quantum efficiency by suppressing the defect formation in the quantum well and by increasing the light extraction efficiency in LED, respectively. First, the internal quantum efficiency was improved by investigating the effect of a low temperature (LT) grown p-GaN layer on the In$\sub$0.25/GaN/GaN MQW in green LED. The properties of p-GaN was optimized at a low growth temperature of 900oC. A green LED using the optimized LT p-type GaN clearly showed the elimination of blue-shift which is originated by the MQW damage due to the high temperature growth process. This result was attributed to the suppression of indium inter-diffusion in MQW layer as evidenced by XRD and HR-TEM analysis. Secondly, we improved the light-extraction efficiency of LED. In spite of high internal quantum efficiency of GaN-based LED, the external quantum efficiency is still low due to the total internal reflection of the light at the semiconductor-air interface. To improve the probability of escaping the photons outside from the LED structure, we fabricated nano-sized cavities on a p-GaN surface utilizing Pt self-assembled metal clusters as an etch mask. Electroluminescence measurement showed that the relative optical output power was increased up to 80% compared to that of LED without nano-sized cavities. I-V measurement also showed that the electrical performance was improved. The enhanced LED performance was attributed to the enhancement of light escaping probability and the decrease of resistance due to the increase in contact area.

• Journal of Korean Society for Quality Management
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• v.37 no.1
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• pp.80-90
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• 2009

Nowadays, there are many companies which employ the SQI measurement to assess service quality. The purpose of this study is to measure the service efficiency for Bank Industry. In this paper, we tried to measure the efficiency of service quality and overall customer satisfaction by using Data Envelopment Analysis(DEA). Rather than using the usual method of converting the Service Quality Index(SQI) into mean value, we applied CCR/BCC models in DEA to service quality efficiency. Also, DEA/PS Model is recommended as appropriate model for evaluating service efficiency by complementing the shortfalls of the weighted value of DEA Model. In this study, six dimensions of service quality were considered as input variables and output variables(overall customer satisfaction, reusing intention, and word of mouth). The result of this study statistically verifies that 5 DMUs are relatively efficient, and intensive activities for service efficiency are needed for 20 sample branches. Managerial implications based on the analysis were suggested.

• Journal of Korean Society for Quality Management
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• v.37 no.2
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• pp.1-11
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• 2009

Recently, many companies have been very interested in CRM(Customer Relationship Management). Most companies have been also considering the contact center as a key CRM channel, because it is a contact point between customers and companies. It turns out that the contact center handles over 70% of all customer-company interactions and the success or failure of a company can be determined by the customer satisfaction with contact center experiences. Despite of the strategic importance of the contact center, there has been few empirical study on the efficiency of contact center operations in the literature. One of the main purposes of this study is to evaluate the efficiency of contact centers so as to not only identify the current status of contact center operations, but also suggest ways to improve operational efficiency. For this purpose, we apply a non-parametric efficiency measurement method, DEA (Data Envelopment Analysis), to 57 domestic contact centers in order to compare their relative efficiency. It is expected that the measurement methods suggested in this study can be applied to various issues such as service KS certification, outsourcing service management, and the productivity analysis of service personnel.

• Journal of Korea Ship Safrty Technology Authority
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• s.33
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• pp.53-62
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• 2012

Pumps are used widely in feed water, cooling & heating system and process line of industrial and construction fields. They consume nearly 20% of the each nation's total electrical energy. But The management of pump energy wasn't controlled well. Their loss of energy is huge if they have been operated at low efficiency. The first buying cost of pump is small compare to the power consumption of pump, so we can recommend the suitable replace time and best operating condition of parts and pump to measure the pump efficiency. Pump efficiency is usually measured according to the two methods which they are called thermodynamic method and traditional technique. And we measured the pump efficiency using two methods using potable pump efficiency measurement device and compared the results with the real performance curve offered from pump maker.

• 한국신재생에너지학회:학술대회논문집
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• 2007.06a
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• pp.617-620
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• 2007

The performance evaluation of the Samcheonpo small-hydropower plant constructed on the October 25th,2006, was carried out focused on the turbine and generator efficiency analysis by using the measurement data. The unreasonable and unrealistic efficiency results are occurred in some periods because of the data variability, uncertainty, and measurement errors and mistakes. Whereas, the big mismatch is the tidal elevation predicted in the design processes. The difference between the measured and estimated tidal elevation is obvious during the low water period. It should be considered and checked in depth on the efficiency analysis of the planned and constructing small-hydro power plants in other coastal areas.

• Journal of Smart Tourism
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• v.1 no.2
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• pp.13-18
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• 2021

Hotels have recently started to implement enterprise information systems to measure and report sustainability indicators in a smart manner. However, a complex ownership structure in a hotel chain prevents full smart systems adoption at the individual property level. This study explores how a smart sustainability performance measurement system (SPMS) for waste management adoption correlates with customer ratings, customer reviews, operational efficiency scores, and between franchised and corporate-managed properties. We derive insights from the secondary data constructed from multiple sources for a large multinational hotel chain hotel. The findings suggest that hotels that adopt SPMS have better operational efficiency scores and more customer reviews. Within the hotels that adopted SPMS, corporate-managed hotels have a lower level of ratings than franchised hotels, but they have higher operational efficiency scores and more reviews. We discuss research implications for the concept of smart tourism and hotel management literature and managerial implications.

• Journal of radiological science and technology
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• v.47 no.3
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• pp.183-195
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• 2024

Additional functional upgrades to the large-area compton camera (LACC) measurement device that can provide characteristics evaluation information (nuclear species and radioactivity) and two-dimensional or three-dimensional distribution imaging information of radioactive materials existing in surface or internal of concrete structures are required in terms of work stability and efficiency in order to apply to actual decommissioning sites such as nuclear power plants or medical cyclotron facilities by using this measurement device. To this purpose, the technology that allows radiation workers to intuitively and visually check the distribution of radioactive materials in advance by matching the two-dimensional distribution imaging information of radioactive materials obtained through the LACC measurement device and visual imaging of the measurement zone (10 m × 5 m) was developed. In addition, the separate system that can automatically adjust the position (height) in units of the measurement area size (0.7 m × 0.3 m × 0.8 m) of the LACC measurement device was developed and the integrated management system for characteristics evaluation information and two-dimensional or three-dimensional distribution imaging information obtained per unit of measurement for radioactive materials was developed. These functional upgrades related to LACC measurement device can improve work efficiency and safety when measuring radioactivity of concrete structures and enable the establishment of appropriate decommissioning strategies using radioactivity measurement information for decommissioning nuclear power plants or medical cyclotron facilities.