• 산업공학
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• 제22권4호
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• pp.336-346
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• 2009

One of primary assumptions on DEA is that all DMUs for evaluation should be homogeneous. In comparative analysis among DMUs with relative efficiency measurement, it should be evaluated under identical conditions by ruling out external environmental influences. In this study, a measurement of innovation efficiency using the three-stage approach is performed. The approach employs DEA to measure relative efficiency and Tobit regressions to control external variables affecting innovation activity. The approach applied to firms in Korean Innovation Survey: Service Sector 2003 and 2006. Final efficiency scores of the approach represent net efficiency of the innovation. This study found that there is a increasing on technical efficiency of third stage, and it has difference with first stage significantly. Besides, a decrease on standard deviation of third stage is found. It means DMUs biased lower due to unfavorable condition and ones biased higher due to favorable condition are fallen into an identical operating environment through the approach. A measurement of net efficiency, excluding external effects, ensures the homogeneity of DMUs so that improves the reliability in terms of its analysis results. This study is expected to provide a direction and to be a valuable reference to further evaluation of innovation performance in Korean service sector.

• 대한산업공학회지
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• 제40권2호
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• pp.172-183
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• 2014

This paper measures and compares the efficiency of national health technology R&D programs focused on translational research program increasing importance using data envelopment analysis (DEA). Three input variables and three output variables are selected for DEA. Inputs are funds, researchers, and project period and outputs are SCI (E) papers, applied and granted patents, and impact factor. This study uses a three-stage approach. In the first stage, output-based DEA model is applied to evaluate the efficiency of decision making unit (DMU). In the second stage, based on efficiency scores of target diseases high-efficiency group and low-efficiency group are classified. And then strategic portfolio matrix of translational research program is composed of four dimensions combining research types. Mann-Whitney U test is then run to compare average efficiency scores among four groups. In the final stage, Tobit regression model is used to estimate factors likely to influence the efficiency. The results are expected to provide policy implications for effectively establishing investment strategy and managing performance of R&D program.

• 품질경영학회지
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• 제37권4호
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• pp.100-110
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• 2009

The customer-driven efficiency evaluation has been in the mainstream of public administration research, since the 1980s. However, there have been relatively fewer efficiency evaluation research in public administration compared to those of public institutions. This paper is to analyze the service efficiency of public sector using Data Envelopment Analysis(DEA). We suggested two stage DEA model to accomplish efficiency evaluation that an operation and performance characteristic of the public institution were reflected and then the number of the government employee and tax expenditure per residents were used as the input elements at the 1st stage and four integrated service dimensions were used as the output elements. At 2nd stage, four integrated service dimensions and citizen's satisfaction were used as the input and output elements respectively. In addition, we suggested PSEI(Public Service Efficiency Index) which showed the efficiency of the public sector using the two stages efficiency result. According to the results for '07, there were no efficient institutions among 15 DMUs and the most efficient public institution was K(0.9150). In case for '08 analysis, there was only one efficient DMU.

• 융합경영연구
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• 제9권3호
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• pp.11-21
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• 2021

Purpose: The purpose of this study is to understand the status quo of production efficiency in private industrial enterprises above designated scale in China's 31 provinces (including municipalities directly under the central government, autonomous regions) (hereinafter referred to as China's 31 provinces). Research design, data and methodology: Find out the factors affecting the development of production efficiency in private industrial enterprises, using DEA, Data Envelopment Analysis and Malmquist index analysis, build the evaluation model of production efficiency in private industrial enterprises, and analyze the data of China's 31 provinces private industrial enterprises in 2015-2019. Results: The research results show that the production efficiency of private industrial enterprises in China is improving on the whole. Although the total factor productivity has decreased slightly, the overall efficiency and pure technical efficiency have increased significantly. Conclusions: The conclusion of this study can provide reference for Chinese private industrial enterprises to improve production efficiency and make development plan. The limitation of this paper lies in the fact that the private industrial enterprises in inefficient provinces have not been given specific improvement plans.

• 경영과정보연구
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• 제31권1호
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• pp.273-292
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• 2012

우리나라 부품소재산업의 효율성을 분석하기 위해 48개의 부품소재업체들을 추출하여 DEA를 통한 효율성 분석을 실시하였다. CCR-I 모형과 BCC-I 모형를 통한 효율성 분석 결과, 효율적 기업과 비효율적 기업들을 파악할 수 있었고, 부품소재산업 업종별로도 분류하여 보았다. 비효율적 기업들이 효율적 기업이 되기 위한 투입 및 산출변수들의 개선 값들과 벤치마킹해야 할 참조집합을 제시하였다. 또한 규모효율성(scale efficiency)을 측정하여 비효율성의 원인이 규모에 의한 것인지 비효율적인 운영에 의한 것인지 분석하고, 규모수익성 결과에 따라 비효율적 기업들을 대상으로 규모의 증감에 따른 효율성 향상 방안을 제시할 수 있었다. 그리고 초효율성(super-efficiency) 분석을 통해 효율적 기업들간의 상대적 효율성 값도 제시하였다.

• 한국병원경영학회지
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• 제24권4호
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• pp.57-69
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• 2019

Purpose: This study aimed to analyze the job performance efficiency of nurses in the Neonatal Intensive Care Unit (NICU) by using the Data Envelopment Analysis (DEA). Additionally, the study aimed to provide a detailed method to improve the currently inefficient way in which nurses perform their jobs by differentiating the reference group of more efficient nurses, and to compare the characteristics of the more efficient group of nurses to those of the less efficient group of nurses. Methodology: This study evaluated the relative job performance efficiency of nurses by applying DEA to 43 nurses in the NICU. The input variables for the efficiency analysis were working career (years), time spent in direct nursing care (hours), overtime (hours), and job-related training (hours); the output variables were the job performance scores of professional practice, research, leadership, and education. Data were analyzed using SPSS IBM 23.0 and Open Source DEA (OSDEA). Findings: The relative job performance efficiency of the 43 nurses was 0.933, and 20 nurses were evaluated as more efficient. In addition, the study confirmed the possibility of improving the overall job performance efficiency by improving leadership, while controlling the current input variables. Lastly, the more efficient nurses had significantly higher job performance scores for research (t=2.028, p=0.049), leadership (t=2.036, p=0.048), and education (t=2995, p=0.005) than those who were less efficient. Practical Implications: It is suggested that job performance be evaluated using DEA to improve the overall job performance efficiency of NICU nurses. The analysis results from DEA for nurses becomes evidence in support of establishing individualized goals for each nurse, thus resulting in a foundation for systematic human resource management of nurses, and ultimately contributing to increase in the job performance efficiency of nurses.

• 해양환경안전학회:학술대회논문집
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• 해양환경안전학회 2006년도 춘계학술발표회
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• pp.15-20
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• 2006

본 연구에서는 국내 해운회사의 안전관리를 위한 여러 가지 투입요소와 산출요소들에 대한 자료를 설문조사하고 각 해운 회사간의 안전관리체제 이행에 따른 효율성을 DEA 분석법을 사용하여 분석하였다. 1998년$\sim$2004년까지 각 해운회사의 안전관리체체의 운영효율성을 DEA 모형으로 분석한 결과 효율성 평균지수가 매년 감소하는 추세를 나타내었다. 효율성 평균지수가 매년 낮아지는 경향을 보이는 이유는 해양사고 건수, PSC 지적 건수, 선박보험료, P&I 보험료는 매 년 감소하는 것에 비해 선박수리비, 선용품비와 선박 불가동일수는 매년 감소하지 않고 오히려 증가하는 경향을 보이고 있는 것이 그 주요한 원인으로 분석되었다.

• Industrial Engineering and Management Systems
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• 제14권4호
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• pp.347-371
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• 2015

A hybrid procedure based on multi-Criteria Satisfaction Analysis (MUSA) and a Network Data Envelopment Analysis (NDEA) is proposed to evaluate the relative efficiency of customer services in bank branches. First, a three-stage process including sub-processes such as customer expectations, customer satisfaction, and customer loyalty, is defined to model the banking customer services. Then, fulfillment of customer expectations, customer loyalty level, and the customer satisfaction degree are measured and quantified through a multi-dimensional questionnaire based on customers' perceptions analysis and MUSA method, respectively. The customer services scores and the other criteria such as mean of employee evaluation score, operation costs, assets, deposits, loans, number of accounts are considered in network three-stage DEA model. The proposed NDEA model is formed based on multipliers perspective, output-oriented, and constant return to scale assumptions. The proposed NDEA model quantifies and assesses the total efficiency of main process and assigns the efficiency to customer expectations, customer satisfactions, and customer loyalties sub-processes in bank branches. The whole procedure is applied on 30 bank branches in IRAN. The proposed approach can be used in other organizations such as airports, airline agencies, urban transportation systems, railway organizations, chain stores, chain restaurants, public libraries, and entertainment centers.

• 한국정보시스템학회지:정보시스템연구
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• 제15권1호
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• pp.169-189
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• 2006

Recently, many companies are trying to survive in a competitive business environment and they employ various kinds of information systems. Business Process Management (BPM) system is a software system that integrated enterprise information systems based on processes, which is considered an essential element for managing inner and outer processes. Though the BPM system has been applied to major processes only so far, companies begin to extends target processes applied into enterprise wide. In such settings, not only exact but also efficient management of processes is required. The efficiency of BPM has two perspectives: one is the performance of users that handle assigned tasks, and the other is the performance of the Business Process (BP) engine that carries out execution of processes. In this paper, in order to deal with the seconde perspective, we develop Drum, Buffer, and Rope (DBR) method, which have been considered innovative Theory of Constraint (TOC) method in manufacturing domain, for efficient management of processes. A new method, BP-DBR, has been developed, and we show that it is effective for business processes. The effectiveness of the method has been proved in terms of efficiency measures such as average process completion time and average number of completed processes, through a series of simulations on real banking processes.

• 대한산업공학회지
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• 제40권4호
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• pp.358-365
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• 2014

The purpose of this paper is to analyze the efficiency of government investment in the deployment and technological development of three technological areas - wind power, photovoltaic and fuel cell - of renewable energy in Korea using the DEA (data envelopment analysis). The efficiencies of government investment in renewable energies are measured and compared among three kinds of technologies using the actual data during 2007~2009. In the present DEA model, R&D investment and government subsidies for renewable energy usage promotion are selected as input variables, and the number of patents, supply level, and the production cost as output variable. As a result, it is found that the wind power is the most efficient renewable energy in Korea in the perspective of the efficiency of government investment.