• 품질경영학회지
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• 제37권4호
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• pp.100-110
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• 2009

The customer-driven efficiency evaluation has been in the mainstream of public administration research, since the 1980s. However, there have been relatively fewer efficiency evaluation research in public administration compared to those of public institutions. This paper is to analyze the service efficiency of public sector using Data Envelopment Analysis(DEA). We suggested two stage DEA model to accomplish efficiency evaluation that an operation and performance characteristic of the public institution were reflected and then the number of the government employee and tax expenditure per residents were used as the input elements at the 1st stage and four integrated service dimensions were used as the output elements. At 2nd stage, four integrated service dimensions and citizen's satisfaction were used as the input and output elements respectively. In addition, we suggested PSEI(Public Service Efficiency Index) which showed the efficiency of the public sector using the two stages efficiency result. According to the results for '07, there were no efficient institutions among 15 DMUs and the most efficient public institution was K(0.9150). In case for '08 analysis, there was only one efficient DMU.

• 융합경영연구
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• 제9권3호
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• pp.11-21
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• 2021

Purpose: The purpose of this study is to understand the status quo of production efficiency in private industrial enterprises above designated scale in China's 31 provinces (including municipalities directly under the central government, autonomous regions) (hereinafter referred to as China's 31 provinces). Research design, data and methodology: Find out the factors affecting the development of production efficiency in private industrial enterprises, using DEA, Data Envelopment Analysis and Malmquist index analysis, build the evaluation model of production efficiency in private industrial enterprises, and analyze the data of China's 31 provinces private industrial enterprises in 2015-2019. Results: The research results show that the production efficiency of private industrial enterprises in China is improving on the whole. Although the total factor productivity has decreased slightly, the overall efficiency and pure technical efficiency have increased significantly. Conclusions: The conclusion of this study can provide reference for Chinese private industrial enterprises to improve production efficiency and make development plan. The limitation of this paper lies in the fact that the private industrial enterprises in inefficient provinces have not been given specific improvement plans.

• 동아시아경상학회지
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• 제9권1호
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• pp.41-51
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• 2021

Purpose - The purpose of this study is to propose strategies of improving efficiency of 20 listed port companies in China based on analysis of their input-output indexes from 2014 to 2018. Research design, data, and methodology - In this paper, the relevant input-output indicators of 20 listed port companies in China from 2014 to 2018 were adopted. Data derived from the company annual reports announced by Shanghai stock exchange and Shenzhen stock exchange. Comprehensive efficiency and pure technical efficiency were measured from output perspective by DEA and Malmquist index, and efficiency changes and regional efficiency were analyzed. Result - The results showed that the efficiency value of 20 listed port companies in China fluctuated and increased during 2014-2018, regional efficiency was unbalanced, and change of MPI was influenced by internal factors and external factors. Listed port companies affected by internal and external factors needed to make appropriate response to internal and external factors. Conclusion - The research conclusion can provide important reference information about management and planning for port companies in China and related areas. However, this paper is limited to the availability of data. So the improvement scheme for listed companies in inefficient regional ports needs further study, such as using AHP method.

• 한국비블리아학회지
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• 제28권4호
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• pp.203-221
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• 2017

이 연구는 공공도서관의 지속적 발전과 공공성이라는 가치달성을 위해 공공도서관의 수단효율성과 관련하여 경영평가기준의 개선방향을 제시하고자 한다. 이를 위해 민간기업의 경영분석에 대한 이론검토와 그로부터 도출한 분석틀을 이용하여 수단효율성 평가기준을 분석하였다. 그 결과 개선방향은 첫째, 성과의 개념에 충실한 효율성측정의 지표가 다양하고 충분히 개발되어야 한다. 둘째, 일정기간의 투입 대비 성과를 나타내는 동태자료가 부족하여 동태자료로 구성된 평가지표를 보다 많이 개발하여야 한다. 셋째, 장기정태자료는 고정자산 등의 장기적으로 사용 수익되어지는 비용으로서 일정기간의 비용에는 포함 되지 않지만 투입자료로서 유용하다. 이는 완전한 회계를 통해서 반영될 수 있다.

• 한국항해항만학회지
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• 제44권5호
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• pp.400-406
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• 2020

In this study, we first measured the malmquist productivity index by DEA among the Korean public firms. Second, there are 12 public corporations whose productivity (MPI) has decreased compared to 2014. This is mainly because of a decrease in productivity, as well as a decrease in the technical efficiency change index (TECI), impacted by the internal environment, and the increase in productivity because of an increase in the technology change index (TCI) impacted by the external environment. Finally, the analysis of the impact on the management assessment scores showed that the productivity (MPI), scale efficiency (CRS), size of sales, operating profitability, and total capital investment efficiency are significantly related (+), except for the asset turnover, which is a static financial ratio. Meanwhile, the management evaluation scores between the high-productivity public corporations and low-performing public corporations were significantly discriminating. Thus, it is confirmed that the nation's state-run companies must manage their MPIs in a time series to score high in management evaluation.

• 유통과학연구
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• 제11권8호
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• pp.5-14
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• 2013

Purpose - We live in a world of constant change and competition. Many airports have specific competitiveness goals and strategies for achieving and maintaining them. The global economic recession, financial crises, and rising oil prices have resulted in an increasingly important role for facility investment and renewal and the implementation of appropriate policies in ensuring the competitive advantage for airports. It is thus important to analyze the factors that enhance efficiency and productivity for an airport. This study aims to determine the efficiency levels of 20 major airports in East Asia, Europe, and North America. Further, this study also suggests suitable policies and strategies for their development. Research design, data, and methodology - This paper employs the DEA-CCR, DEA-BCC, and DEA-Malmquist production index analysis models to determine airport efficiency. The study uses data on the efficiency and productivity of the world's leading airports between 2006 and 2010. The input variables include the airport size, the number of runways, the size of passenger terminals, and the size of cargo terminals. The output variables include the annual number of passengers and the annual cargo volume. The study uses basic data from the 2010 World Airport Traffic Report (ACI). The world's top 20 airports (as rated by the ACI report) are investigated. The study uses the expanded DEA Model and the Super Efficiency Model to identify the most effective airports among the top 20. The Malmquist productivity index analysis is used to measure airport effectiveness. Results - This study analyzes longitudinal and cross-sectional data on the world's top 20 airports covering 2006 to 2010. A CCR analysis shows that the most efficient airports in 2010 were Gatwick Airport (LGW), Zurich Airport (ZRH), Vienna Airport (VIE), Leonardo da Vinci Fiumicino Airport (FCO), Los Angeles International Airport (LAX), Seattle-Tacoma Airport (SEA), San Francisco Airport (SFO), HongKong Airport (HKG), Beijing Capital International Airport (PEK), and Shanghai Pudong Airport (PVG). We find that changes in airport productivity are affected more by technical factors than by airport efficiency. Conclusions - Based on the study results, we offer four airport development proposals. First, a benchmark airport needs to be identified. Second, inefficiency must be reduced and high-cost factors need to be managed. Third, airport operations should be enhanced through technical innovation. Finally, scientific demand forecasting and facility preparation must become the focus of attention. This paper has some limitations. Because the Malmquist productivity index is based on the hypothesis of the, the identified production change could be over- or under-estimated. Further, as DEA estimates the relative efficiency. It also cannot generalize to include all airport conditions because the variables are limited. To measure airport productivity more accurately, other input variables and environmental variables such as financial and policy factors should be included.

• 한국콘텐츠학회논문지
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• 제9권5호
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• pp.224-229
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• 2009

본 연구는 DEA 기법과 Malmquist Index를 이용하여 2003년 방카슈랑스 제도 도입 이후인 2004년부터 2007년까지의 손해보험 회사들의 효율성과 생산성 변화를 측정하였다. 본 연구결과는 다음과 같다. 첫째, CCR 효율성은 기술효율성을 나타내는데, 2004년부터 2007년까지의 CCR 효율성 결과를 살펴보면 매년 ECR 효율성이 1인 손해보험회사는 10개 손해보험 회사 가운데 1개 회사이다. 둘째, BCC 효율성은 순수기술효율성을 나타내는데, 2004년의 경우 BBC 효율성이 1인 손해보험회사는 10개 손해보험회사 가운데 5개 회사이고, 2005년의 경우 5개 회사, 2006년의 경우 4개 회사, 2007년의 경우 4개 회사로 나타났다. 셋째, 규모의 수익가변과 관련하여 2004년의 경우 DRS는 5개 회사, 2005년의 경우 DRS는 5개 회사 로 나타났다. 2006년의 경우 DRS는 6개 회사로 나타났고, 2007년의 경우 DRS는 6개 회사로 나타났다. 넷째, Malmquist Index를 통한 생산성 변화를 살펴보면 2004년부터 2005년까지의 평균이 0.99로 1보다 작으므로 생산성 감소가 이루어졌고, 2005년부터 2005년까지의 평균은 1,04, 2006년부터 2007년까지의 평균은 1.06으로 1보다 크므로 생산성 향상이 이루어졌음을 알 수 있다.

• 디지털융복합연구
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• 제12권12호
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• pp.571-580
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• 2014

우리나라의 상수도 사업은 규모의 영세성, 지역에 따른 경영과 서비스의 불균형, 지역 간 수자원의 이용 및 관리에 있어 불합리한 문제점 등 취약한 산업구조로 인해 효율이 낮은 실정이다. 본 연구에서는 자료포락분석(data envelopment analysis)을 활용한 효율성 분석 및 맘퀴스트(Malmquist) 지수 그리고 통계적 방법을 통해 전라북도 지방상수도 사업소의 생산성 변화를 탐색적으로 파악해 보았다. 그 결과 규모 효율성이 1인 사업소가 6개로 나타났으며, 주로 군 단위 사업소에서 평균 이하의 생산성지수를 보임으로써 이들 사업소들은 생산성 증가를 위한 노력을 경주할 필요가 있음을 알 수 있었다. 본 연구는 DEA뿐만 아니라 맘퀴스트 생산성 분석을 통하여 생산성의 변화를 측정한다는 점에서 선행연구들과 차별화되는 바, 전라북도 지역 상수도 부문의 효율성을 제고하는데 기여할 것으로 사료된다.

• 한국철도학회:학술대회논문집
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• 한국철도학회 2010년도 춘계학술대회 논문집
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• pp.432-436
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• 2010

This paper investigates the productivity growth in Korean railway lines. The productivity growth is calculated by a process of measuring of pure efficiency change index(PECI), scale efficiency change index(SECI), and technical change index(TCI), using Data envelopment analysis (DEA) method. The data cover the period 1990~2007; 1990~2003 are the pre-structural reform years and the post-structural reform years are 2005~2007. The framework for the analysis is Malmquist Productivity Index (MPI) of the to investigate the impacts of structural reform on productivity growth, respectively. The inputs considered are the length of operating line, the number of staff, the number of coach and wagon, and the outputs are the trains movement of passenger and freight, and the traffic of passenger and freight.

• 한국철도학회:학술대회논문집
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• 한국철도학회 2009년도 춘계학술대회 논문집
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• pp.378-381
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• 2009

This paper investigates the productivity growth in Korean railway transport. The productivity growth is calculated by a process of measuring of pure efficiency change index(PECI), scale efficiency change index(SECI), and technical change index(TCI), using Data envelopment analysis (DEA) method. The data cover the period 1999$\sim$2006; 1999$\sim$2003 are the pre-structural reform years and the post-structural reform years are 2004$\sim$2006. The framework for the analysis is Malmquist Productivity Index (MPI) of the to investigate the impacts of structural reform on productivity growth, respectively. The inputs considered are the length of operating line, the number of staff, the number of coach and wagon, and the outputs are the trains movement of passenger and freight, and the traffic of passenger and freight. Results indicate that Korean railway experienced a annual productivity growth of approx. 3% after the structural reform.