• 한국기술혁신학회:학술대회논문집
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• 한국기술혁신학회 2000년도 추계 학술대회(The 2000 Autumn Conference of korea Technology Inovation Society)(한국기술혁신학회)
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• pp.69-87
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• 2000

Models and Strategies for Network Operator's B2B Ecommerce The B2B ecommerce market is one of the fastest growing areas in the telecom industry. However network operators have been slow to enter the arena, Network operator have been held back by their general unsurety about the Internet business. Network operators'core business(the supply of connectivity and transport service) is becoming unprofitable. As a result they are looking to diversify into areas where margins are higher. B2B ecommerce offers them a major way to achieve this. It is possible to identify various business models for offering ecommerce services to end user, ranging from the provision of complete packaged applications to the implementation and management of customized ecommerce solution. In this study the three main approaches available to network operators are the traditional IT outsourcing model, the ASP model and the community builder model.

• 융합경영연구
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• 제8권2호
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• pp.19-26
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• 2020

Purpose: The goal of this study is to comprehensively grasp the current status of ecommerce and to use as basic data for information-related policies. In this work, we understand recent ecommerce utilization, purchasing business by main factors, and look over the association between business type on sales orders (BTSO) and three variables: region, occupation and group type. Research design, data and methodology: The resource of this research is obtained by Ministry of Science and Technology Information and Communication in 2017, and investigated about 14,000 national business samples. Two statistical methods are used to analyze the association between the three variables: chi-square test and correspondence analysis. Results: The findings show that BTSO is pairwise associated with thee categorical variables, and the association between the categories of the two variables can be visually examined on two dimensional plane. Conclusions: This study suggests 'household & individual consumers' among BTSO are closely connected with 'Chungbuk' and 'Kyungnam' for region, 'others', 'finance & insurance' and 'association, repairing & other personal service' for occupation, and 'national & local government' for group type. Additionally, 'other companies' among BTSO are, particularly, related to 'Chunnam' for region, 'manufacturing industry' for occupation, and 'company corporations' for group type.

• Journal of Information Processing Systems
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• 제17권1호
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• pp.163-177
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• 2021

Many methods of discovering social networking communities or clustering of features are based on the network structure or the content network. This paper proposes a community discovery method based on topic models using a time factor and an unsupervised clustering method. Online community discovery enables organizations and businesses to thoroughly understand the trend in users' interests in their products and services. In addition, an insight into customer experience on social networks is a tremendous competitive advantage in this era of ecommerce and Internet development. The objective of this work is to find clusters (communities) such that each cluster's nodes contain topics and individuals having similarities in the attribute space. In terms of social media analytics, the method seeks communities whose members have similar features. The method is experimented with and evaluated using a Vietnamese corpus of comments and messages collected on social networks and ecommerce sites in various sectors from 2016 to 2019. The experimental results demonstrate the effectiveness of the proposed method over other methods.

• 융합경영연구
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• 제11권2호
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• pp.1-11
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• 2023

Purpose: With the rapid development of e-commerce, logistics services, as an important part of e-commerce shopping, have gradually attracted people's attention. Customer engagement behavior is a new topic in marketing, and its connotation is still being explored. The purpose of this paper is to study the relationship between logistics service quality and customer engagement behavior. Research design, data and methodology: This study employed the method of online questionnaire survey, with Chinese e-commerce platform users as the survey objects, 248 valid survey sample data were collected, and the method of factor analysis and structural equation model analysis was used to verify the research hypothesis model constructed in this paper. Results: The four dimensions of e-commerce logistics service quality have different influences on customer satisfaction, and the influence of availability on customer satisfaction is not significant. Convenience, assurance, and security have a significant positive impact on customer satisfaction; Customer satisfaction has a significant positive impact on the three dimensions of customer engagement behavior: customer repeat purchase behavior, online word-of-mouth, and customer referrals. Conclusion: The results of this study will provide useful reference for the managers of e-commerce companies to improve customer engagement behavior by improving the logistics service quality.

• 산업융합연구
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• 제16권1호
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• pp.15-20
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• 2018

인터넷 쇼핑의 증가와 함께 운송장에 적힌 배송정보를 악용한 범죄가 보이스피싱을 통한 물품 가로채기, 상해, 성범죄에 이르기까지 갈수록 고도화 세분화 되고 있다. 따라서 고객의 배송정보에 대한 익명성을 보장하기 위해서 다수 운송업자 상호간에 제품의 배송 구간에 대한 경로 정보를 비밀로 유지하는 배송추적 방지 시스템이 필요하다. 이를 위해서 인터넷 쇼핑의 대금결제와 개인정보의 연계 분리는 블록체인기반 암호화폐의 익명성 기술을 사용하여 보호하고 운송정보에 포함되는 배송정보를 암호화해서 익명성을 보호하는 배송추적 방지 모델 제안한다. 우리의 제안 모델은 고객의 배송정보에 대한 익명성을 보장함과 동시에 기업에게 고객의 배송정보를 제외한 제품판매에 대한 정보를 동시에 제공함으로서 블록체인 기반 인터넷 쇼핑의 활성화에 기여한다.

• Journal of Information Processing Systems
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• 제19권2호
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• pp.267-274
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• 2023

As the Internet has expanded and the continuous expansion of online shopping in China, many rural areas also have sales outlets. Due to the impact of economic conditions, rural locations have inadequate e-commerce logistical infrastructure, the number of outlets is small, and each other is in a decentralized state. For various reasons, the advancement of rural e-commerce logistics lags far behind that in urban areas. As the Internet of Things with big data grow in popularity, we can create and enhance the assurance system for the booming ecommerce in rural areas by building the support system of rural online shopping platform, and strengthening the joint distribution of logistics terminals based on data mining, so as to encourage the quick and healthy growth of rural online shopping.

• 한국정보처리학회:학술대회논문집
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• 한국정보처리학회 2011년도 추계학술발표대회
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• pp.613-616
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• 2011

Nowadays Web Services are one of the most rapidly developed technologies and have become platform for e-ecommerce as well as B2B model. Therefore, when Web Services use SOAP as a protocol for communication, their security should be considered. However, those SOAP messages are prone to XML attacks that can create a foundation for typical faults and make it vulnerable to use. Unfortunately, recent researches established that solutions to deal with these problems have several limitations. In this paper, we explore attacks on SOAP messages and also provide confidentiality and integrity solutions. It is a tolerant scheme which is able to automatically detect and fix typical faults occurred in SOAP messages to combat with the security threats in order to improve its reliability.

• 한국정보처리학회:학술대회논문집
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• 한국정보처리학회 2022년도 추계학술발표대회
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• pp.371-373
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• 2022

e커머스 풀필먼트 비즈니스에서 수요예측은 매우 중요하다. 이는 고객의 온라인 주문정보를 바탕으로 풀필먼트 창고 내에서의 적정 피킹, 패킹 인력과 배송을 위한 차량의 적정규모도 산정하여 관련 비용 및 자원들 관리에 활용되기 때문이다. 특히 예측결과에 따라 인력 운영비용 및 배송에도 영향을 미치기 때문에 그 중요성이 날이 갈수록 커지고 있는 상황이다. 이런 이유로 e커머스 풀필먼트 비즈니스에 활용하기 위한 특화된 수요예측 방법이 필요하다. 본 연구에서 제안하는 멀티 조합 수요예측 기술은 풀필먼트 비즈니스에 가장 중요한 요소인 피킹과 패킹을 위한 적정 작업 인력 확보를 하고 이를 통해 안정적인 상품 출고가 가능해진다.

• 산경연구논집
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• 제11권8호
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• pp.21-29
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• 2020

Purpose: As one of the most developed cities in China, the application of e-commerce is more mature, especially the promotion of ecommerce to foreign trade. After the establishment of Shanghai Free Trade Zone (FTZ) in 2013, the government issued a series of policies to promote the application of e-commerce in Shanghai's foreign trade. This paper takes Shanghai FTZ as an example to study how to develop the application of e-commerce in other free trade zones and how to innovate the international trade mode. Research design, data and methodology: This paper selects the latest data from 2010 to 2019, uses econometric correlation analysis and regression analysis to study the impact of e-commerce on the foreign trade of Shanghai FTZ. Results: At last, the conclusion is drawn that the establishment of free trade zone provides many advantages for the development of e-commerce in Shanghai, and the growth of e-commerce in Shanghai FTZ promotes the development of foreign trade of Shanghai FTZ. Conclusions: So as to promote the development of e-commerce in Shanghai Free Trade Zone, some suggestions are put forward, such as increasing network supervision, establishing e-commerce talent training system, logistics management and information management systematization.

• 한국경영정보학회:학술대회논문집
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• 한국경영정보학회 2007년도 International Conference
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• pp.699-704
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• 2007

In this study, we examine why there exist different legal systems in electronic commerce or online financial trading. When a fraud online transaction occurs and the online customer disputes the transaction, the online customer takes responsibility for the proof of her/his argument in many European countries while in the U.S., the burden of proof lays on the firm. This paper analyzes how these two different legal systems exist and how these can be applied to electronic commerce law. In particular, this paper intends to find the optimal level of e-commerce firms' investment on security and analyzes how security investments can be related to firm's profits and consumer's welfare depending on IT infrastructure and social trust environment. More on, this paper can be contributed to provide guidelines for regulatory framework on ecommerce online transactions and discuss social welfare implications.