• 한국IT서비스학회지
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• 제12권1호
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• pp.189-199
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• 2013

As many organizations have adopted and implemented ERP systems, concerns about ERP performance also have increased. Former researches studied the ERP implementation of general large or medium size enterprises but there are not enough studies on ERP systems of a specific industry domain. In this paper, we introduce a case study on ERP adoption methodology of global leading company 'D' in shipbuilding and marine engineering industry. We examined ERP implementation background, method and scope and evaluated ERP performance in perspective of both quantitative and qualitative approaches. Quantitative research usually examines ERP performance based on financial statements and qualitative study typically examines organization change or improvement. As a result, ERP implementation in shipbuilding and marine industry can improve quantitative aspects such as cost, human resource and organization performance. As qualitative analysis, business process and tools can be unified and management transparency can be improved by ERP implementation. The result of this paper will be useful guideline for organizations which are considering ERP systems.

• 한국정보시스템학회지:정보시스템연구
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• 제22권4호
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• pp.1-22
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• 2013

Government initiatives are continuously being invested to nurture supporting business environment for small and medium sized enterprises (SMEs), such as government-support ERP systems project for SMEs. As such, scholars need to pay attention to SMEs can successfully adopt and manage government-support ERP systems. This study, therefore, conceptually developed and tested a research model for understanding what factors influence SMEs' intention to adopt government-support ERP systems. We obtained thirty samples from SMEs, which is organizational level, and data were analyzed using the partial least square (PLS) technique. The results of data analysis found that institutional pressure and resource dependence had positive effects on the adoption of government-support ERP systems. On the other hand, risk aversion of SMEs was found to have negative effects to adopt government-support ERP systems.

• 한국정보시스템학회지:정보시스템연구
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• 제8권1호
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• pp.131-148
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• 1999

The objective of this study is to analyze the relationship between the success factors(organizational agreement, task fitness, top management support, user involvement, and linkage between BPR and ERP systems) and the performance(user satisfaction) of ERP systems. The success factors of concern would show positive relationships with the user satisfaction. Data were collected from 57 firms that have installed ERP systems. The responding firms were asked to visit the website of the researcher for the questionnaire survey. The result showed a positive relationship between the organizational agreement and the user satisfaction. This study also found that the user involvement had a negative relationship with the user satisfaction. The findings suggest that the firms adopting ERP systems need to establish the organizational agreement on the ERP system development which would be the critical factor for the successful system. It is also suggested that the user involvement should be controlled for the successful ERP systems.

• Journal of Information Technology Applications and Management
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• 제10권1호
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• pp.47-59
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• 2003

This study analyses the level of resistance which workers have against the adoption of ERP systems and the factors affecting the resistance to the adoption of the new systems. The major results of the study include 1) about 40% of workers showed resistance to the adoption of ERP systems, and 2) all six factors (technical characteristics of ERP system, functional characteristics of ERP system, implementation approach, task changes caused by the adoption of ERP system, attitude toward change, and altitude toward organization) were proved to affect the resistance to the adoption of the ERP systems. In practice, adoption of ERP system brings significant changes to workers. In order for an organization to succeed, it is necessary to reduce the resistance of workers. Since this study is performed based on a case study, the results of the study may not be generalized. However, the results of the study may provide guidance which organizations can refer in the course of effective personnel management.

• 한국산업정보학회논문지
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• 제15권5호
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• pp.287-298
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• 2010

As business needs are accelerating exponentially due to globalization and other market forces, companies regardless of its size need data which can operate flexibly and rapidly across disappearing physical and organizational borders. To meet the growing Enterprise Resource Planning [ERP] needs for small and medium sized firms, large ERP vendors have introduced new and inexpensive products to these markets. They can customize to businesses of all sizes as long as they have the need for the services and the budget to support the system. Based on the observations in this research, most ERP vendors, regardless of their size, are now focusing more on improving the implementation curve and reporting capabilities through compartmentalizing business applications along industry verticals. Also ERP systems are becoming more open thereby consultants and subject matter experts now have the opportunity to create modules based upon verticals to form a best-of-breed ERP implementation. of enterprises.

• 한국정보시스템학회지:정보시스템연구
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• 제19권2호
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• pp.37-71
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• 2010

This article identifies factors affecting successful ERP systems by focusing on the stages after stabilizing ERP systems and overcoming temporary performance dip by introduction of ERP systems, and suggests change management tactics to control those identified factors. We can not expect that every users are familiar with the usage of an ERP system even after they are informed about the expected advantage of the newly implemented ERP system and trained intensively for changed business process and system usage while implementing a new ERP system. Moreover, even after more than six months usage of the system, the users may still have some trouble due to the reason why they have insufficient information about the expected advantage of the system (recognition gap) and insufficient knowledge about the changed usage of the system (knowledge gap). Hence, this article diagnoses by conducting a case study that those recognition and knowledge gap would have a severe bad influence upon the users' trust and satisfaction on ERP systems. This article suggests an appropriate change management tactics to overcome those recognition and knowledge gap by considering the relationship with the efforts for change management before, during, and after the introduction of ERP systems and performing an in-depth analysis on the users' dissatisfaction and request for update during the stages after the stabilization of the ERP systems. This article also shows a corroborative evidence that these efforts of change management consequently contributes to the solution of users' distrust and dissatisfaction. In sum, this article identifies the factors influencing badly on the magnitude and seriousness of knowledge and recognition gap, and suggests a conceptual research model which says that the satisfaction of ERP users could be uplifted by the solution of their knowledge and recognition gap if we keep making efforts on appropriate change management considering those identified factors during the stages after the stabilization of an ERP system.

• 한국산업정보학회:학술대회논문집
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• 한국산업정보학회 2007년도 춘계학술대회
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• pp.97-102
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• 2007

Currently, many organizations introduce ERP system as a key enabler of business strategic accomplishment and it can improve productivity and efficiency of organizations by integration and managing enterprise resources. Already many organizations have introduced ERP systems and the number of introduced ERP system is increasing steadily. Unfortunately, even though organizations have invested much money, previous studies showed the ERP systems had not always turned in good result. It is easy to find many studies that suggest that successful implementing strategies for ERP systems. This study reviewed the previous literature on strategic use of change management in enterprise. In order to establish a successful implementation of ERP, this paper suggests proper solutions to conduct change management according to implementation phase with activity and output, especially analyzing successful organizations in implementing ERP system through consistent change management.

• 한국산업정보학회논문지
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• 제13권3호
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• pp.100-109
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• 2008

1990년대와 2000년대 초 현재까지 ERP시스템 구축 시장은 괄목할 만한 성장을 계속하여 왔다. 2009년에 ERP 시장은 세계적으로 약 65조원 규모까지 성장할 것으로 예견되고 있다. 거의 모든 기업이 이러한 ERP 시스템에 의하여 일상의 사업 거래 업무를 처리하게 될 것이라 해도 과언이 아니다. 그러나 ERP 구축 프로젝트는 많은 시간, 광범위한 관련 범위, 그리고 큰 예산 비용을 요구하는 하나의 방대하고 전략적이며 복잡한 프로젝트이다. 이것은 기업에게 있어 ERP 시스템 구축은 반드시 성공하여야 할 프로젝트임을 의미하며 ERP 시스템 구축 성공요인이 무엇인가에 대한 이해가 기업 경영자들에게 매우 중요함을 뜻한다. 본 연구는 먼저 ERP분야의 선행연구들 특히 ERP시스템 구축 성공요인 연구 결과들을 살펴봄으로써 최근에 강조되고 있는 중요 성공요인에는 어떠한 것이 있는지 살펴본 다음에 본 설문조사 실증연구 결과를 기존의 연구와 비교적으로 소개하면서 ERP 시스템을 구축 사용하고 있는 기업 경영자들에게 유용한 관리 지침을 제공하고자 한다.

• 한국산업정보학회논문지
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• 제22권6호
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• pp.61-69
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• 2017

기업들은 ERP 시스템 도입 후에도 기존 시스템을 결합하여 운용하거나 새로운 시스템을 도입하기도 하며 각 기업의 ERP 시스템들이 연결, 통합되기도 한다. 이와 같은 이유로 ERP 출현과 함께 보다 강력하고 편리한 데이터 입력 기술에 대한 필요성이 점차 증가해왔다. 본 연구에서는 SAP R/3 시스템에서 제공하고 있는 인터페이스 기술과 함께 새로이 VBA기술을 사용하여 SAP R/3 시스템의 새로운 데이터 입력 인터페이스를 설계 및 구현하는 방안을 제시하였다. 이 방안의 장점은 사용자 관점에서 시스템 사용에 대한 거부감을 줄일 수 있으며 보다 편리한 데이터 입력과 출력으로 업무 효율성을 높일 수 있는 것으로 나타났다.

• 한국산업정보학회논문지
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• 제12권5호
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• pp.133-145
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• 2007

많은 기업에서 ERP시스템을 도입함으로써 경쟁력을 향상시키기 위한 노력을 하고 있으며, 이에 대한 연구도 많이 되어 왔으나 공기업을 대상으로 하는 ERP시스템의 도입성공요인을 규명하는 연구는 거의 없었다. 따라서 본 연구는 공기업을 대상으로 ERP시스템을 도입하고 이를 통해 혁신을 확산할 수 있는 방안을 모색하여 제시하는데 목적이 있다. 이를 위해서 ERP시스템 도입특성요인이 혁신확산과 성과에 미치는 영향에 대해 공기업을 대상으로 설문조사를 실시하였고, 다중회귀분석을 이용하여 가설 검증을 하였다. 그 결과 도입특성은 수직적 확산에 영향을 미치며, 성과에도 직접 및 간접효과가 있음을 알 수 있었다.