• Journal of Korea Society of Industrial Information Systems
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• v.6 no.4
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• pp.30-38
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• 2001

An enterprise resource planning (ERP) system is an enterprise wide management system made possible by information technology. Organizations have been implementing ERP packages for integrating the business process in various functions. ERP has been helping companies to automate their entire business processes within the organization as a whole instead of just in some functional units. This paper presents five case studies indicating that enterprise resource planning (ERP) systems do enhance the performance of manufacturing organizations. The ERP systems studied are from SAP, Baan, and Oracle. In all five cases, better cross-functional integration was a critical success factor.

• Journal of Information Technology Applications and Management
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• v.9 no.3
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• pp.47-56
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• 2002

A variety of enterprises have Implemented ERP system on the promises of feasible strategic benefits. The objectives of this study are (1) to classily and analyze the motives and critical success factors o the enterprises'ERP system adoptions, and (2) to measure their impacts on the business performance. The data for this research were collected from 43 cases in Korea that have operated ERP system for more than 6 months after the implementation. This study results reveals that the Information strategic planning and business strategy establishment prior to ERP adoption and the demands of field people activate as critical triggers In the larger firms Among the six critical success factors, training was statistically significant for all of four performance measures control, cost reduction, quality and service, and work efficiency. And other findings are furnished. Also the larger company group In the sales volume has shown the higher performance except work efficiency.

• The Journal of the Korea Contents Association
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• v.15 no.2
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• pp.419-432
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• 2015

This study analyzed the moderating role of the suitability factors of corporate strategies and information system strategies targeting small and medium sized transportation companies in Korea. The analytical result has found that the suitable factors of corporate strategies and information system strategies play the moderating role in the ERP introduction factors and internal performance. In other words, the suitability factors of corporate strategies and information system strategies were analyzed to play the moderating role in support of CEOs, education/training, users' IT capabilities, standardization/formulation of business, infrastructure of information technologies, and internal performance. The result of this study based on the above analytical results has found that introduction performance will be maximized when ERP packages are introduced in the small and medium-sized transportation companies and corporate strategies properly harmonize with the introduction strategies of ERP packages in the companies.

• The Journal of Information Systems
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• v.12 no.1
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• pp.19-45
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• 2003

The ERP system comes to existence in the period of change. In other words, the ERP system is adopted to the company with BPR project. In general, the ERP system is introduced to companies as packages rather than in-housing systems. There are several researches in IS literatures which have a conclusion that organizational context affects the performance of ERP system. This study attempts to review the organizational context from the prospective of organizational structure and change management. Regarding the organizational structure, we choose some widely known variables such as the degree of formalization and centralization. For the analysis of change management, we set the variables, which are the most importantly considered, such as the power of CEO's promotion and user participation. The extent of customizing is introduced as moderating variables between the organizational context and the implementation performance. With collected data, we performed the reliability test, the factor analysis and the regression analysis. In summary, the introduction of an information system such as ERP system has a behavioral and organizational impact. The organizational change may breed resistance and opposition and can lead to the failure of the system. Therefore, implementation of the system requires careful change management, active involvement of users and high level of management support.

• Information Systems Review
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• v.4 no.2
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• pp.257-272
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• 2002

For the successful implementation of ERP systems, it is very important to solve the issue of "misfits", that is, the gaps between the functionality offered by the ERP package and the required by the adopting organization. To solve the "misfit" issue, adapting to the new functionality has been recommended instead of customizing the ERP package. However, these claims are mostly based on case studies and anecdotal evidence with limited empirical justification. The purpose of this study is, therefore, to study the effect of ERP customizing on user satisfaction and firm performance. In this study, we also examine the differences in the effects of ERP customizing among three customizing types: modification, add-on development (to use 'user exit'), and add-on development (not to use 'user exit'). According to the empirical field study, we find no significant differences in user satisfaction and firm performance by overall customizing (total of three customizing types) level. However, we find significant differences in user satisfaction and firm performance by add-on development level. And the influences of customizing types on user satisfaction and firm performance are significantly affected by the functionality level offered by the ERP system and BPR level. These results indicate that ERP customizing may not always be the incorrect choice for solving the "misfit" issue.

• Information Systems Review
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• v.12 no.1
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• pp.43-58
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• 2010

In order to improve total competitive advantages in domestic shipbuilding industry, shipyards as well as marine-parts companies achieve managerial efficiency through ERP system. But, successful ERP system implementation cases of marine-parts companies are seldom reported by characteristics of small and build-to-order industry. Therefore, this study attempts to analyze a case for ERP system implementation in marin-parts company, K Inc. Especially, this study divides ERP system implementation process into preparation stage, implement stage and settle-down and stabilization stage, and then derives critical success factors in each stage. At present, the implemented ERP system is successfully operating, ERP system improve qualitative and quantitative performance. The result of study suggests some practical implications to the manager of marine-parts companies and the manager of Informatization Programs for Small and Medium Enterprises.

• Journal of Industrial Technology
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• v.28 no.A
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• pp.191-194
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• 2008

IT governance becomes one of hot issues in corporate information system including university ERP. IT governance provides IT value and mitigates IT-related risks such that the organization takes new business chances and grows in the future. In this study, we briefly introduced IT governance and university ERP in the viewpoint of alignment to the business goal of the organization. And then, we proposed an strategic approach of IT governance for university ERP system with new performance evaluation items from IT-BSC. Finally, we pointed out some related research topics as further studies.

• International Journal of Internet, Broadcasting and Communication
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• v.8 no.3
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• pp.58-62
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• 2016

Due to the rapidly changing global business environment and global management environment, companies must actively act for competitiveness. By examining the development process of Enterprise Resource Planning (ERP), there is a chance to optimize the organization and find measures to improve the company competitiveness. It seems examining task process, and studying the influence of ERP introduction to management performance by considering whether the excessive maintenance cost or repetitive investment toward ERP is quiet significant. The companies which instituted ERP uses "business process model" provided by "Best Practice" compare own task to choose much efficient method. This allows simultaneous realization of ERP institution and Business Reengineering (BR).

• Journal of Korea Society of Industrial Information Systems
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• v.16 no.2
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• pp.171-190
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• 2011

As competition has deepened between business institutions, it has been difficult to predict and respond quickly to business environment. Most business firms have started to introduce Enterprise Resource Planning (ERP) in order to improve their business environment. However, it increases the probability of failure to implement the systems without considering the structural characterisitcs of the organizations. The paper studies what influence the characteristic variables of organizational structure and management system have on the performance of the ERP systems of small and medium-sized enterprises. Also, since it is important to compare the level of information system of Korea and China in the midst of the rapid growth of Chinese economy, the paper&nbs p;compares the ERP performance of Chinese and Korean small and medium sized enterprises that implemented ERP system.

• Journal of the Korean Dietetic Association
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• v.11 no.2
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• pp.170-178
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• 2005

The purposes of this study were 1) to analyze the effect of the information quality of standard menu system of ERP on the user’s satisfaction 2) to analyze the effect of the information quality of standard menu system of ERP on the user’s performance. The questionnaires were distributed to 260 end users(dietitians, foodservice management managers) in charge of managing the institutional foodservice such as the office(government agencies, factories), schools(universities, middle and high school) and hospitals which were managed by contract foodservice management company “C” in Seoul and Kyunggi. The surveys were performed from July 26 to July 30, 2004. Two hundred and fifty questionnaires were responded(response rate : 96.2%). The statistical analysis was conducted by using SPSS Win(11.5). And the descriptive analysis, factor analysis, reliability test, pearson correlation and simple regression analysis were performed. The results showed that the information quality of standard menu system of ERP have a significant positive effect on the user’s satisfaction(p<0.001) and user’s performance(p<0.001). When constructing standard menu system on ERP in the contract foodservice management company, the information quality of standard menu system of ERP should be guaranteed in order to satisfy the end-user and to improve the user’s performance.