• 한국정보시스템학회지:정보시스템연구
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• 제15권1호
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• pp.73-96
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• 2006

Recently, ERP system is used as a important tool of management innovation for enterprise's survival and development. It is very important to recognize how much influence to organizational performance through ERP system implementation. The purpose of this study is to find out the impact of environmental, organizational, information systems characteristics on successful implementation of ERP systems in Korean SMEs(Small and Medium Enterprises). From previous researches on ERP adoption and implementation, 7 independent variables (competitiveness, government support, top management support, process innovation, project management, IS maturity, and ERP customizing), and 1 dependent variables (successful implementation of ERP systems) are identified. 3 questionnaires were removed from the study because of missing or inappropriate responses, and final samples are 91 SMEs. The results of hypothesis testing show that determinants of successful implementation of ERP systems are top management support and IS maturity. Five variables such as competitiveness, government support, process innovation, project management, and ERP customizing do not significantly influence to successful implementation of ERP systems. The contribution of this study is that it provides an empirical evidence of the causal relationship between ERP adoption factor and ERP success. This study showed that top management support and IS maturity are essential to accomplish successful ERP implementation for SMEs.

• 디지털산업정보학회논문지
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• 제8권4호
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• pp.205-215
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• 2012

Due to a rapid change of business environment, many firms are eager to find the competitiveness by information technology adoption and diffusion. In this exploratory study, we examined the applicability of a previously proposed model to evaluate IT competitiveness based on the innovativeness and verified it's propriety with empirical data. As suggested by previous studies, the proposed model considers a variety of corporate and market characteristics concerned with IT adoption, and it consists of several internal and external impacting factors, which have influence on technology diffusion and its performance. For the empirical analysis, the survey data of domestic ERP adoption cases were adopted from 128 small and medium-sized enterprises(: SMEs) in IT and electrical engineering industry, and analyzed by partial least squares(: PLS) - a popular structural modeling and multivariate projection technique to latent variables. The results indicated positive supports for the research model of external and internal IT adoption factors' influences on innovativeness' performances. However, there are a couple of limitations not to show the reliability of selected measurement items and the generality of model proposed in this exploratory study.

• 한국정보시스템학회지:정보시스템연구
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• 제18권4호
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• pp.131-153
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• 2009

Due to the deterioration of the business environment, many companies become more interested in IT adoption to strengthen their internal competence. The recent expansion of the ERP adoption in the small and medium-sized enterprises (SMEs) can be interpreted as an example for this. However there are still a number of questions over the outsourcing effectiveness and its performance of IT adoption by characteristics of SMEs. This study aims to investigate the relationship between the software process quality and the product quality, and additionally the moderating effect of IT adoption factors, from the case of SMEs' ERP adoption by the outsourcing. For this purpose, the empirical analysis through the structural equation model has been carried out, based on the software quality model defined in ISO/IEC 15504 and ISO/IEC 9126. The result of analysis shows that the acquisition process quality can affect the product quality characteristics, currently applied in the national software quality certification, and this supports the practical usefulness of the ISO standard of software engineering. But another result shows that there is little moderating effect by IT adoption factors, in contrast to the expectation, and this can be explained due to the inappropriate measurement and the data constraint such as short duration-time of IT adoption. These can be used as an informative reference for continuing studies of the quality model application and the effect of IT adoption factors in SMEs.

• 한국정보시스템학회지:정보시스템연구
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• 제25권1호
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• pp.49-73
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• 2016

연구목적 기존 정보시스템 연구에서 정보기술 역량과 기업 성과 간 관계에 대해 다양한 관점의 많은 연구들이 있었음에도 불구하고 아직까지 공통된 결론에 이르지는 못하고 있다. 본 연구는 전사적자원관리(ERP) 시스템 도입을 중심으로 정보기술 역량을 파악하여 정보기술 역량과 기업 성과 간 관계에 대한 재고찰을 시도한다. 연구설계/방법론/접근법 기존 관련 연구들은 1990년대나 2000년대 초반의 다소 오래된 기업사례들을 대상으로 하거나 ERP를 도입한 처리그룹과 이에 상응하는 통제그룹을 적절히 매칭하지 못한 채 양자 간 관계를 분석하고 있다는 점에서 자료 및 분석 방법 측면의 문제점을 갖고 있다. 이에 따라 본 연구는 2000년대 후반 들어 전사적자원관리 시스템을 도입한 기업들을 중심으로 성향점수매칭(propensity score matching) 및 이중차이분석(difference-in-difference) 방법을 적용하여 전사적자원관리 시스템을 도입한 기업과 이에 상응하는 미도입 기업을 체계적으로 매칭하고 이들 간의 기간 간 성과 차이를 분석한다. 결과 본 연구 결과에 따르면 전사적자원관리 시스템 도입 기업과 미도입 기업 간 수익성 지표에서 통계적으로 유의한 차이는 없는 것으로 나타났다. 본 연구는 정보시스템의 전유가 경쟁력을 제공했던 과거와 달리 최근 표준화된 정보시스템의 등장과 더불어 단순히 정보시스템 도입 만으로는 더 이상 경쟁 우위를 달성할 수 없다는 점을 시사하고 있다.

• 한국정보시스템학회지:정보시스템연구
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• 제14권2호
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• pp.215-236
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• 2005

The purpose of this paper is to examine the differences in the critical success factors for ERP adoption suggested by the system managers and the ERP consultants. The survey results indicated the following findings. First, there was no significant difference in the relative importance of the critical success factors between the system managers and the ERP consultants. Both groups agree that 'top manager's concern and support' is the most critical factor and that 'user involvement' is the second. However, the system managers tend to think 'training and education of end users' and 'cooperations among the project participants' more important than the consultants do. Second, both groups agree that the most important ERP contribution should be 'improvements in the business processes.' They also agree that the least important aspect is 'ERP's contribution to the individual's productivity.' In overall, the ordered lists of ERP evaluation criteria according to their importances were of no significant difference between the groups. Third the two groups showed differences when they were asked to evaluate the importance of the critical success factors for each of the ERP evaluation criterion. In general, the system managers tend to put more emphasis on 'training and education of end users' and 'adaptation of end users to the changed processes,' whereas the consultants tend to emphasize more on 'top managers' interest and supports' and 'project manager's capabilities and performance.' The differences in the critical success factors presented by the two groups indicated that more efforts need to be devoted to understanding other participant's interests and concerns in an ERP project team. Better coordinations based on the mutual understandings could improve the chance of achieving a success in adopting ERP packages.

• Journal of Information Technology Applications and Management
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• 제13권3호
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• pp.29-57
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• 2006

본 연구에서는 ASP 방식의 ERP 시스템을 도입한 태성공업, 조일공업, 아이캔텍, 뱅뱅어패럴, 인지컨트롤스, 크레원, Y 기업을 인터뷰하여 시스템의 도입 및 이용수준 사례를 연구하였다. ASP 방식의 정보시스템 도입 및 이용수준에 영향을 미치는 요인을 도입기업, 공급기업, 환경 세가지 측면에서 살펴본 결과, 도입기업 측면에서 시스템 도입 동기의 명확성, 재정적 준비도, 그리고 CEO의 정보화 의지가 의미 있는 것으로 나타났고, 공급기업 측면에서는 시스템 공급업체의 기술적 전문성, 고객기업에 대한 지식, 시스템 구축 경험이 의미 있는 것으로 나타났으며, 환경적 측면에서는 가치사슬 상의 압력이 의미 있는 것으로 나타났다. ASP 방식의 정보시스템을 성공적으로 도입한 기업들은 비용 절감 등의 재무적 효과를 얻었고, 특히 도입한 패키지 시스템에 기업 업무 프로세스를 맞춘 경우 내부 비즈니스 프로세스 개선 효과를 경험하였으며, 조직 학습 및 성장 측면에서도 효과를 본 것으로 나타났다. 연구 내용을 종합해 볼 때, 중소기업이 ASP 방식의 정보시스템을 성공적으로 도입하고 이용 수준을 향상시키기 위해서는 도입기업과 공급 기업, 환경 측면에서 다음과 같은 요인들을 적극 고려해야 한다. 첫째, 도입기업 측면에서 볼 때, ASP의 도입 동기가 명확해야 하고, CEO는 정보화에 대한 인식과 의지가 높아야 한다. IT 인프라나 재정적 준비가 약한 중소기업도 ASP 방식의 정보시스템을 성공적으로 도입 활용할 수 있기 때문에 ASP 도입을 적극 검토할 필요가 있다. 둘째, 공급기업 측면에서 볼 때, ASP 서비스를 성공적으로 도입하려면 도입기업은 시스템 공급업체의 전문적 능력과 경험을 철저히 확인해야 한다. 셋째, 환경적 측면에서 볼 때, 시스템 도입기업은 성공 가능성을 높이기 위해서는 외부 환경의 IT 도입 압력에 의해 수동적으로 도입하기보다는 ASP 방식의 정보시스템을 기업의 효율성 향상과 경쟁력 강화를 위한 도구로 활용하기 위한 분명한 목적과 필요성에서 추진해야 한다. 또한, 가치사슬 상의 IT 도입 압력이 기업의 시스템 도입에 영향을 미치기 때문에 정부 관련기관이나 협회 등은 공급사와 구매사를 포함하는 가치사슬 전체의 정보화가 진전될 수 있도록 정책적, 제도적 노력을 기울여야 한다.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2005년도 추계학술대회 및 정기총회
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• pp.299-320
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• 2005

To rapidly respond to uncertainties in the business environment whilst remaining competitive, every organization needs to be able to successfully introduce and manage organizational change. Cognizant of the role of information systems (IS) as an enabler of organizational change, many organizations have paid attention to Enterprise Resource Planning (ERP) systems for successful organizational change primarily because of their change-driving forces across organizations. In this study, we focus attention on the role of readiness for change in the ERP systems adoption. Readiness for change described as views about the need for organizational change is posited to be and antecedent of two expectancies about the need for organizational change is posited to be an antecedent of two expectancies about the system. performance expectancy and effort expectancy, which lead to actual system use. In order to further establish th relevance of readiness for change as a determinant of two expectancies, computer self-efficacy is considered to be other key predictor as well. In addition, this study proposes that the personal characteristics of organizational commitment and perceived personal competence play roles of important determinants of readiness for change. Based on data gathered from the users of the ERP systems, structural equation analysis using LISREL provides significant support for the proposed relationships. Theoretical and practical implications are discussed along with limitations.

• 경영과학
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• 제15권2호
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• pp.83-90
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• 1998

Today, ERP becomes very popular as a vehicle of implementing an integrated information system since this package not only facilitates reengineering but also provides the function of generating consolidated financial statements. Yet a successful introduction strategy on the integrated information system needs to be set up because ERP has weaknesses as well as strengths. The strengths include the prompt reaction to environmental changes, the integrated management of information, the adoption of open systems, and the selection of modules according to functionsl However, the weaknesses of ERP include the provision of only basic functions, the development of package on international standard processes, and possible disadvantages to small and medium-sized firms. This paper is to suggest recommendations on the implementation strategy of ERP as an integrated information system. According to the case study with Firm A that has successfully implemented an ERP package, the most significant advantage of adopting ERP was that Firm A was able to implement an integrated information system for only six months. Finally, this research generates suggestions, such as the importance of the project team structure, the sufficient amount of time for education, and the minimization of the package modification.

• Industrial Engineering and Management Systems
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• 제2권1호
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• pp.45-54
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• 2003

Enterprise Resource Planning(ERP) systems offer pervasive business functionality the applications encompass virtually all aspects of the business. Understanding and managing this pervasiveness will result in a successful and productive business application platform. Because of this pervasiveness, implementations have ranged from great successes to complete failures. This article has two distinctive parts. The first proposes and discusses a systematic process based on consulting experiences of LG CNS (leading information system company in Korea) for ERP selection. Also, the second provides the key factors that are critical to the successful implementation of ERP. The second part reports the results of a study carried out to assess a number of different ERP implementations in different organizations. A case study method of investigation was used, and the experiences of five Korean manufacturing companies were documented. The critical factors in the adoption of ERP are identified as: learning from the experiences of others, appointment of a process innovator, establishment of committees and project teams, training and technical support for the users, and appropriate changes to the organizational structure and managerial responsibilities.

• 한국산학기술학회논문지
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• 제9권4호
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• pp.1018-1029
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• 2008

본 연구에서는 RFID 응용 기술의 도입 요인을 관련 정보 기술 즉, ERP, SCM, EDI 등과 같은 정보 시스템의 도입 요인을 문헌 연구를 통하여 살펴보면서 RFID 응용 기술의 도입 요인을 Delphi 방법으로 도출 하였다. 위 3개 분야의 정보 기술 도입 요인은 ERP 분야는 41개, SCM 분야는 42개, EDI 분야는 33개의 도입 요인이 도출되어 총 116개의 도입 요인들이 추출되었으며, 이들 116개의 도입 요인을 바탕으로 RFID 응용 기술의 도입 요인을 도출하였다. 델파이 조사를 통해 최종적으로 9개의 도입 요인(태그 관련 비용, 거래업체와의 관계, 기술의 호환성, 정보 기술 기반 구조, 기업 간 신뢰 및 조정, 산업 내 경쟁 강도, RFID 기술의 표준화, 최고 경영층의 지원, 거래기업의 참여도)을 도출하였다. 본 연구에서 제시된 도입 요인들은 ERP, SCM, EDI 등과 같은 정보 기술의 도입 요인들과 RFID 응용 기술의 도입 요인들과는 다소 다르다는 점을 발견할 수 있었다. 그 중에서 태그 관련 비용과 RFID 기술의 표준화 등과 같은 요인들은 RFID 응용 기술의 도입에 걸림돌로 지적되고 있는 것으로 나타났다.