• Title/Summary/Keyword: E-government performance

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Influence of e-HRM and Human Resources Service Quality on Employee Performance

  • NURLINA, N.;SITUMORANG, Jubair;AKOB, Muhammad;QUILIM, Cici Aryansi;ARFAH, Aryati
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.10
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    • pp.391-399
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    • 2020
  • This study aims to analyze the relationship of e-HRM implementation to employee performance both directly and indirectly through the intervening of the Human Resource service Quality variable, both practically and theoretically. This study uses variance-based structural equation modeling (SEM) techniques with partial least square (PLS) statistical testing tools to test the direct relationship of e-HRM and the performance and relationship moderated by Human Resources service quality tested on 200 civil servants in five offices under the coordination of the Government of the South Sulawesi Province of Indonesia. The data collection model in this study uses an online survey. The data analysis stages through the explanatory concept consist of, first, the interpretation of the distribution of the average frequency of respondents' answers; second, outer-loading; third, determination of the validity and reliability; fourth, the coefficient of determination test and partial test; fifth, the GoF model; sixth, validity test; and seventh, hypothesis testing. This study explores four hypotheses in a comprehensive fashion; the results of this study show that all hypotheses have positive and significant effects both through direct and intervening relationships. Among the three direct relationships, the relationship of e-HRM variables on HR Service Quality is greatest and most dominant.

The Impact of Using Information Technology Architecture on IT Capability and IT Performance : Focused on Public Agencies (정보기술아키텍처 활용이 조직의 정보기술역량과 정보화성과에 미치는 영향관계 : 공공기관을 대상으로)

  • Oh, Seung-Woon;Kim, Jong-Woo
    • Journal of Information Technology Services
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    • v.7 no.2
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    • pp.25-39
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    • 2008
  • As the amount of IT investment and the complexity of information systems in public agencies have been increased, efficient and structured management of IT systems is more emphasized. For the Korean government. ITA (Information Technology Architecture) is one of the core parts of the e-Government initiative. Also introducing and managing ITA in organizations is mandated by law in Korea. The objective of the paper is to study whether using ITA in public agencies is related with their IT capability and IT performance or not. A questionnaire had been designed for the purpose, and a survey had been performed on Korean public agencies. The survey results show that using ITA has influence on relation and technology capability. However, ITA does not influence on human capability and IT performance. The reason why using ITA is linked to relation and technology capability is that ITA includes relationship between both business and technology. Also ITA provides a technical reference model (TRM) and standard profile (SP), so it has influence on technology capability.

Research on Function and Policy for e-Government System using Semantic Technology (전자정부내 의미기반 기술 도입에 따른 기능 및 정책 연구)

  • Jang, Young-Cheol
    • Journal of Korea Society of Industrial Information Systems
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    • v.13 no.5
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    • pp.22-28
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    • 2008
  • This paper aims to offer a solution based on semantic document classification to improve e-Government utilization and efficiency for people using their own information retrieval system and linguistic expression. Generally, semantic document classification method is an approach that classifies documents based on the diverse relationships between keywords in a document without fully describing hierarchial concepts between keywords. Our approach considers the deep meanings within the context of the document and radically enhances the information retrieval performance. Concept Weight Document Classification(CoWDC) method, which goes beyond using existing keyword and simple thesaurus/ontology methods by fully considering the concept hierarchy of various concepts is proposed, experimented, and evaluated. With the recognition that in order to verify the superiority of the semantic retrieval technology through test results of the CoWDC and efficiently integrate it into the e-Government, creation of a thesaurus, management of the operating system, expansion of the knowledge base and improvements in search service and accuracy at the national level were needed.

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A Study on SMEs Online Export Performance using e-Trade Company's Service in Korea (중소기업의 무역단계별 e-무역상사 서비스 이용정도가 온라인 수출성과에 미치는 영향에 관한 연구 - 추가분석 : 조직특성의 조절효과 -)

  • Shim, Sang-Ryul;Moon, Hee-Cheol;Lim, Seong-Beom;Xing, Jing
    • Proceedings of the Korea Contents Association Conference
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    • 2008.05a
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    • pp.409-418
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    • 2008
  • This study analyzed the effect of degree of using online trade process services provided by e-Trade companies on the degree of user satisfaction and the online export performance in Korean small and medium-sized exporting firms(SMEs). According to the empirical survey results based on 130 sample firms, there were positive relationship among the frequency of using e-Trade companys' service, the degree of user satisfaction and the online export performance. Furthermore, the results of the moderated regression analysis showed that there were significant moderation effect of the organizational characteristics on the relationships between the degree of user satisfaction and the SMEs' online export performances. This study provides several useful implications to Korean SMEs and e-Trade companies and government policy makers.

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S&T Policy Directions for Green Growth in Korea

  • Jang, Jin Gyu
    • STI Policy Review
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    • v.1 no.1
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    • pp.1-21
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    • 2010
  • To achieve the "low carbon green growth" vision, the first step is securing core technologies. Therefore, S&T policy direction for green technology development is urgently needed. As of 2008, investment in green technology (GT) development hovered around 10% of the government's total R&D budget. Thus, the Korean government developed a plan to increase that percentage to 15%, by 2013. To develop reasonable investment strategies for green technology development, targeted strategies that reflect technology and market changes by green technology area are needed. However, the overall planning and coordination of national GT development is currently split among, approximately, 10 government ministries. To establish an efficient green technology development system, the so-called "Green Technology R&D Council" should be launched in collaboration with the Presidential Committee on Green Growth and the National Science and Technology Council. Furthermore, to build a solid foundation for commercializing the outcomes of GT development projects and promote GT transfer, the government should undertake two initiatives. First, the government should reinforce GT R&D performance management, by establishing a GT R&D performance management and evaluation system. Second, the government should implement the "customized packaged support for promoting green technology business rights and commercialization" and present "e-marketplace for market-oriented green technologies". Creating a pan-ministerial policy for GT development policy would necessitate restructuring the HR(Human Resources) development system, which is currently separated by technology area. Based upon mid/long-term HR supply and demand forecasts, the government should design differentiated HR development projects, continuously evaluate those projects, and reflect the evaluation results in future policy development. Finally, to create new GT-related industries, the "Green TCS (Testing, Certification, and Standards) System" needs to be implemented. For objective evaluation and diffusion of R&D results by green technology area, a common standardization plan for testing, analysis, and measurement, like the "Green TCS", should be developed and integrated.

Case Studies of HVAC System through Energy audit (공조시스템의 에너지진단 사례)

  • Kim, Doo-Sung;Kim, Chun-Yong;Um, Chul-Jun;Song, Euy
    • Proceedings of the SAREK Conference
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    • 2008.06a
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    • pp.66-71
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    • 2008
  • Energy audit was started in 2006 that Korea Government Policy for Energy saving. Who used over 2,000toe/yr(tons of oil equivalent) energy consumption has to perform Energy audit program of obligation every five years with auditing company. HANMI C&E as a company authorized by Government has diagnosed various type building. It shows four case studies of HVAC system in office building through Energy audit. This studies present efficient recommendation method for improving system performance.

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Case Studies of best practices through Energy audit (에너지진단 우수 사례소개)

  • Um, Chul-Jun;Song, Euy;Kim, Chun-Yong;Kim, Doo-Sung
    • Proceedings of the SAREK Conference
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    • 2008.11a
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    • pp.505-510
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    • 2008
  • Improving energy efficiency is the important thing of energy saving strategies that was shown up result of IEA meeting and the G8 Summit. Energy audit was started in 2006 that Korea government policy for improving energy efficiency. Who used over 2,000toe/yr(tons of oil equivalent per year) energy consumption has to perform energy audit program of obligation every five years with auditing company. HANMI C&E as a company authorized by Government has diagnosed various type building. This case studies are chosen to best practices by KEMCO. This studies present efficient recommendation methods for improving system performance.

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A Study on the Service and Performance factors of Public EA (공공부문 EA 서비스요인과 성과에 관한 연구)

  • Shin, Daul;Park, Joo-Seok;Park, JaeHong
    • Journal of Information Technology and Architecture
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    • v.11 no.4
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    • pp.409-426
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    • 2014
  • Korea has won 3 times in a row in the evaluation of e-government services in 2014. And the last year, the government-EA has been awarded the UN Public Service Award. Because of the development and execution of personalized integrated services based on the government-EA, Korea has won the two award from the UN. EA has been selected and proceeded as one of the 31 e-Government projects in early period, in 2005 the law which public sector must adopt the EA for efficient informatization had been enacted. Many public agencies in which actively utilized to derive such as internal and external performance through the EA. On the other hand, in the last 10 years, some public agencies have still been as recognized level of management in the EA. In this study, the main purpose is that to find out what is a major factor for successful use and result of EA, what is the EA success Model and how to examine it. To do that, this study will study the related prior research such as EA services, information systems success factors, performance measures, and develop the success model for EA and then examine the model. This study will contribute great implications in practical and theoretical in EA success model because this is the nation's first research that SERVQUAL model and the IS Success Model(DeLone & McLean 2003) has been combined and examined.

Factors Affecting Acceptance and Use of E-Tax Services among Medium Taxpayers in Phnom Penh, Cambodia

  • ANN, Samnang;DAENGDEJ, Jirapun;VONGURAI, Rawin
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.7
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    • pp.79-90
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    • 2021
  • The purpose of this research is to identify factors affecting the acceptance and use of e-tax services among medium taxpayers in Phnom Penh, Cambodia. The researcher conducted the study based on a quantitative approach by using multi-stage sampling method, which selects a sample size by two or more stages. The first stage sampling was the stratified random sampling and the subsequent stage was purposive sampling. In this study, the stratified random sampling was first used, followed by purposive sampling. The data were collected from 450 medium taxpayers who experienced using e-tax services located in three tax branches in Phnom Penh. This study adapted the confirmatory factor analysis (CFA) and structural equation model (SEM) to analyze the model accuracy, reliability and influence of various variables. The primary result showed that behavioral intention has a significant effect on user behavior of e-tax services among medium taxpayers in Phnom Penh, Cambodia. Moreover, the results revealed that performance expectancy, effort expectancy, social influence, and anxiety have significant impact on behavioral intention. In addition, social influence has the strongest impact on behavioral intention, followed by anxiety, performance expectancy and effort expectancy. Conversely, facilitating conditions, trust in government, and trust in internet do not influence behavioral intention.

Who Gets Government SME R&D Subsidy? Application of Gradient Boosting Model (Gradient Boosting 모형을 이용한 중소기업 R&D 지원금 결정요인 분석)

  • Kang, Sung Won;Kang, HeeChan
    • The Journal of Society for e-Business Studies
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    • v.25 no.4
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    • pp.77-109
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    • 2020
  • In this paper, we build a gradient Boosting model to predict government SME R&D subsidy, select features of high importance, and measure the impact of each features to the predicted subsidy using PDP and SHAP value. Unlike previous empirical researches, we focus on the effect of the R&D subsidy distribution pattern to the incentive of the firms participating subsidy competition. We used the firm data constructed by KISTEP linking government R&D subsidy record with financial statements provided by NICE, and applied a Gradient Boosting model to predict R&D subsidy. We found that firms with higher R&D performance and larger R&D investment tend to have higher R&D subsidies, but firms with higher operation profit or total asset turnover rate tend to have lower R&D subsidies. Our results suggest that current government R&D subsidy distribution pattern provides incentive to improve R&D project performance, but not business performance.