• 제목/요약/키워드: Direct-to-Consumer

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온라인 해외직접구매 경험 소비자의 후회 연구 (Consumer regrets of online direct overseas buying experience)

  • 김명진
    • 스마트미디어저널
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    • 제7권3호
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    • pp.35-42
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    • 2018
  • 해외 온라인 직접구매 시장에서 소비자의 인지부조화는 어떤 방향으로 연구되고 있는가에 대한 물음과 국내에 비해서 서비스 측면에서 낮은 해외 온라인 직접구매 시장의 소비자 만족도에 대한 마케팅적 해결책을 제시하고자 본 연구를 수행하였다. 이러한 상황에서 연구를 수행한 결과는 다음과 같다. 첫째, 본 연구의 핵심개념인 후회정도, 후회해소노력, 반복구매의향, 전환구매의향 간의 관계는 모두 지지되었다. 이는 후회해소 과정을 거치는 경우에는 그렇지 않는 경우보다 구매에 대한 태도가 다르게 나타날 수 있다는 점을 시사하고 있다. 둘째, 후회에 대한 선행변수인 소비자혁신성에 대한 중요성을 확인하였다. 셋째, 소비자 후회는 지금까지 불만족으로 이어져 부정적 행동을 한다고 알려졌지만 다양한 후회해소과정을 거치면 반복구매로 이어질 수 있다는 것을 확인하였다.

소비자의뢰 유전자검사 구매 의도 및 목적에 영향을 미치는 요인 연구 (A Study on Factors Influencing Consumer Purchase Intentions and Purposes in Direct-To-Consumer Genetic Test)

  • 박임수;정일영
    • 디지털융복합연구
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    • 제17권7호
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    • pp.167-177
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    • 2019
  • 최근 유전자분석은 기술 진보와 대중화를 통해 소비자가 의료기관을 거치지 않고 직접 구매할 수 있는 소비자의뢰 유전자검사 시장으로까지 확대되고 있지만, 2016년부터 허용된 우리나라의 소비자의뢰 유전자검사 시장은 여전히 도입기에 머물러 있는 상태이다. 본 연구의 목적은 소비자의뢰 유전자검사 시장 및 서비스 확대를 위하여 구매의도 및 목적에 영향을 미치는 요인들을 밝혀보고자 하는 것이다. 이를 위해 일반국민을 대상으로 설문조사를 실시하였고, 이를 바탕으로 이항 및 다항로짓 회귀모형을 적용하여 분석을 시도하였다. 그 결과, 구매의도에 유의한 영향 미치는 변수로는 사용경험에 기반을 둔 지식, 치료 유익에 대한 긍정적 태도, 개인의 건강상태 등으로 나타났다. 구매목적은 연령대에 따라 차이가 존재하지만 치료목적이 더욱 두드러진 것으로 파악되었다. 특히, 검사결과에 대한 소비자만족도 향상을 통해 재구매 또는 효과적인 치료 및 건강관리와 연계할 수 있는 서비스의 개발이 필요하다. 본 연구는 향후 소비자의뢰 유전자검사 제품 개발의 전략적 방향설정에 기여할 것으로 기대된다.

의류제품에 대한 소비자만족 형성과정 -소비자관여, 제품성과, 소비감정을 중심으로- (Consumer Satisfaction Formation Process of Clothing -Based on Consumer Involvement, Product Performance, and Consumption Emotion-)

  • 김지영;박재옥
    • 한국의류학회지
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    • 제26권5호
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    • pp.663-674
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    • 2002
  • The objectives of this study were 1) to ascertain whether there was a difference in product performance (expressive or instrumental), which consumer recognized after using, related to consumer involvement toward clothing, 2) to clarify the effect of product performance on consumption emotion(positive or negative), 3) to investigate the effect of consumption emotion on satisfaction, and 4) to find out whether product performance had a direct effect on satisfaction toward product. The study was conducted in three steps. Through the two steps, measurement instruments were developed. At the last step, judgement sampling method were utilized to collect the data and subjects were 614 university students. Confirmatory factor analysis and structural equation model analysis were used to analyze the data. The results were as follows: 1) Consumer involvement had an effect on product performances but it was related to the expressive product performance more than to the instrumental product performance. 2) Product performance had positive influence on positive consumption emotion, while it had negative influence on negative consumption emotion. The results revealed that there were significant relationships between product performance and consumption emotion. 3) Positive consumption emotion had a positive effect on consumer satisfaction, on the other hand negative consumption emotion had a negative effect on consumer satisfaction. 4) Although the direct effects of product performances on satisfaction were larger than the indirect effects, product performance was greatly influential in consumption emotion and consumption emotion was strongly related to consumer satisfaction. Therefore, consumption emotion is an important determinant variable in the process of consumer satisfaction.

수산물 마아케팅 경로(FMC)에 관한 연구 (A Study on the Fisheries Marketing Channels)

  • 강연실
    • 수산경영론집
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    • 제23권2호
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    • pp.101-128
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    • 1992
  • How to distribute fisheries catches from producer to consumer is very important for everybody joined fisheries marketing channels (FMC), because most people are influenced their revenue and expenditure through marketing channels. Many institutions in Korea after 1960's have tried to develop the rationalization of FMC, but they have not gotten the satisfactory results in general in spite of a lot fruits. Comparing with general manufacturing industry, the fisheries industry has some specializations in the marketing channels. It makes them unique structure included wholesale market system similiar to fresh (perishable) food market with expertised technology. Wholesale market collects, distributes the fisheries catches and evaluates in by auction or bidding without consideration of producer's opinion. It is very necessary institution to make a decision to equatible price for fresh food and to play an important role for marketing effectiveness with minimum total transation and with massed reserve among institutions. But it has two weak points to increase the marketing cost and to make products bad fresh (perishable). Therefore, both Producer and consumer want to find the direct channels not to pass through wholesale market and to get more profit. I wanted to explain what problems of traditional FMC are and why the direct channel is necessary as follows in this paper. Chapter II : The types and specialization of FMC Chapter III : The structure and problem of fisheries wholesale market channel Chapter IV Marketing cost of FMC and direct channel I suggested when the direct channel in FMC is designed, new planner must carry out marketing functions which are performanced by wholesaler, middle man and the joined members of auction at wholesale market. In view of consumption area, these functions are : (1) the finding of production partner to make a business ; (2) communication of information ; (3) collecting ; (4) distribution ; (5) selecting and grading ; (6) evaluating ; (7) financing and payment ; (8) organization, in view of consumption area. The government must support also the group or individual of new direct channels to succeed it with (1) furnishing of market information (2) supplying of land and facility (3) financing (4) feed-back of dierct channels totally (5) making an opportunity of communication between producer and consumer. I want to emphasize again wholesale market is necessary and important institution for equatible price of fresh food in spite of the its weak points. At the same time. the direct channels are necessary to reduce the marketing cost and to keep better fresh food.

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해외직접구매 증가에 따른 소비자보호 연구 -보증제도 중심으로- (A Study on the Protection for Consumer on Expending Overseas Direct Purchase -Focus on Guarantee System-)

  • 박종현
    • 통상정보연구
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    • 제17권2호
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    • pp.173-197
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    • 2015
  • 정보통신기술의 발달은 전자상거래의 규모를 더욱 확대시켰고, 거대한 인터넷 쇼핑몰을 성장시켰다. 최근에 소비자들이 해외직접구매(이하 '해외직구')에 대한 관심이 높아지면서 해외직구 건수 및 이용금액은 지속적으로 증가하고 있다. 그러나 해외직구를 통한 소비가 증가함에 따라 소비자들의 피해와 분쟁도 증가하고 있어 해외직구를 이용하는데 세심한 주의가 필요로 한다. 해외직구 이용 시 소비자피해가 발생하는 이유는 전자상거래(해외직구 포함)가 비대면 거래방식으로 인하여 사업자와 소비자의 신뢰문제, 물품의 배송, 반품, 환불의 거래 불이행 문제, 및 물품의 정보비대칭성 문제 때문에 넓은 범위에서 많은 다수의 소비자피해가 발생할 가능성이 높다. 본 연구에서는 국내의 해외직구 현황과 해외 직구 거래 시 소비자피해 구제와 소비자보호를 위한 사전적 사후적 개선방안을 통해 소비자피해 감소 및 정부의 정책방안을 제시하였다. 또한 실제 소비자 피해에 대한 보상이 미약하기 때문에 소비자피해에 대한 적극적인 보상 및 보호, 전자상거래의 위험전가, 전자상거래의 지속적인 발전을 위해 e-Commerce보험제도의 도입 실행 가능성에 대한 대안을 제안하였다.

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전문의약품 대중광고에 대한 의약전문인과 일반인간의 인식 비교 연구 (Comparisons of Perception on Direct-to-Consumer Advertisements of Prescription Drugs between Healthcare Providers and Consumers)

  • 오지운;김기태;안숙희;곽혜선
    • 한국임상약학회지
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    • 제25권1호
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    • pp.42-49
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    • 2015
  • Objective: The aim of this study was to investigate the difference of perception on direct-to-consumer advertisement (DTCA) of prescription drugs between healthcare providers and consumers. Methods: The online and offline survey was conducted from May 26th to June 5th, 2013. The questionnaire was composed of 15 items about perception on DTCA of prescription drugs. Results: A total of 215 healthcare providers and 202 consumers responded to the questionnaire. Consumers had an overall positive attitude on permitting DTCA of prescription drugs and carried favorable views about the influence of the DTCA of prescription drugs on providing drug information, promoting communications between healthcare providers and consumers, and improving images of healthcare providers. Healthcare providers displayed negative perception for the needs of permitting the DTCA of prescription drugs compared to consumers. They showed somewhat skeptical perception about the influence of the DTCA of prescription drugs on necessities and efficiencies of delivering drug information, promoting communications between healthcare providers and consumers, and improving images of healthcare providers. Both healthcare providers and consumers were concerned about the increase of drug prices following the increase in advertisement expenses of pharmaceutical products. Conclusion: This study identified the perception differences on direct-to-consumer advertisements of prescription drugs between healthcare providers and consumers. This study could be of much help in the process of review on permitting DTCA of prescription drugs in Korea.

미혼성인자녀가 지각하는 자아분화와 부모-자녀간 정서체계 역동성이 특성불안에 미치는 영향 (The Effects of Premarital Adult Child's Perceived Self-Differentiation and Dynamics of Emotional System between Parent and Child on Trait Anxiety)

  • 권미애;김필숙;박지현;김태현
    • 대한가정학회지
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    • 제43권11호
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    • pp.31-48
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    • 2005
  • The purpose of this study was to explore the direct and indirect effects of premarital adult child's perceived self-differentiation and parent-child dynamics of emotional system on trait anxiety. The subjects of the study numbered 277, and correlation and path analysis was used with SPSS 10.0. The major findings were as follows: 1. It was shown that self-differentiation, over involvement and perceived criticism of premarital adult children were correlated with trait anxiety. And, among demographic variables, education, income, and marital status of the subjects' parents were related with trait anxiety. 2. Parent-child differentiation, over involvement, perceived criticism, and sex had direct effects on premarital adult child's self-differentiation. The variables that had direct effects on trait anxiety, which was the final dependent variable were self-differentiation, parent-child differentiation, perceived criticism, and income while over involvement an indirect effect on it.

지역적 특성과 부하특성을 고려한 직접부하제어 알고리즘 (Direct Load Control Algorithm Based Locational and Electric Load Characteristics)

  • 신호성;송경빈;문종필;김재철;남봉우
    • 대한전기학회:학술대회논문집
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    • 대한전기학회 2006년도 제37회 하계학술대회 논문집 A
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    • pp.264-265
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    • 2006
  • This paper presents direct load control algorithm based locational and electric load characteristics. Direct load control is defined that demand-side management program activities that can interrupt consumer load at the time of annual peak load by direct control of the utility system operator by interruption power supply to individual appliances or equipment on consumer premises. Korean power system is divided into 14-areas considering branches operating in KEPCO, and electric loads are classified into 19 load groups considering interruption costs in this paper. The purpose of proposed method is to decrease social losses by controlling electric loads mainly whose interruption costs are low. It is expected that the proposed algorithm can be used as the countermeasure for the emergency state of the electric power dispatch in a operation point of view.

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Factors Affecting Foreign Direct Investment: Evidence on Tay Ninh Province

  • TRAN, Thinh Quoc;DANG, Tuan Anh;TRAN, Ngoc Anh Thu
    • The Journal of Asian Finance, Economics and Business
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    • 제7권9호
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    • pp.263-269
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    • 2020
  • The purpose of this paper is to examine the impact of consumer price index, infrastructure, human resources, trade openness, and private credit on the attraction of foreign direct investment (FDI) in Tay Ninh province as well as to emphasize the important role of FDI in economic growth of developing areas. The research data was collected from Tay Ninh Statistical Office with 80 samples of a 20-year period from 2000 to 2019. Also, OLS regression method using Eviews software was employed to analyze the data obtained. The findings revealed that human resources, infrastructure and private credit have a positive and significant impact on FDI attraction in Tay Ninh province, while consumer price index was proven to affect FDI attraction negatively. Accordingly, competent authorities of Tay Ninh province should focus on stabilizing prices as well as implementing policies for developing local human resources and attracting high-quality personnel from foreign countries. Tay Ninh province also needs to pay more attention to information technology investment for synchronous development of infrastructure. Moreover, the State Bank of Tay Ninh branch needs to consider more credit sources to provide support packages for businesses, creating a strong basis for establishments to attract FDI for the province's economic development.