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Customers' Awareness about Corporate Social Responsibility Activities of Hospital (병원의 사회적 책임활동에 대한 의료소비자의 인식)

  • Lee, Hyun Sook;Jin, Ki Nam;Kim, Jinjoo
    • Korea Journal of Hospital Management
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    • v.17 no.4
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    • pp.116-132
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    • 2012
  • The purpose of this study is to discover the influence of customer's awareness toward corporate social responsibility(CSR) activities to service quality perception of the hospital. The survey was conducted on 211 patients at the general hospital in Seoul from April 2 to 30 in 2012. For the statistical analysis of data, ttest, ANOVA, and hierarchical multiple regression analysis were implemented. The results of the study were as follows. First, The personal tendency toward CSR was different by social groups. The elderly showed more tendency toward CSR. Second, there was a statistical significant relationship between the personal tendency toward CSR and the number of perceived CSR activities. Third, the effects of CSR activities were different from the perception of service quality. The awareness of volunteering social activities turned out to be negative factor of service quality perception.

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Performance Analysis of a Finite-Buffer Discrete-Time Queueing System with Fixed-Sized Bulk-service

  • Chang, Seok-Ho;Kim, Tae-Sung
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.28 no.9B
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    • pp.783-792
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    • 2003
  • We consider a finite-buffer discrete-time queueing system with fixed-size bulk-service discipline: Geo/ $G^{B}$1/K+B. The main purpose of this paper is to present a performance analysis of this system that has a wide range of applications in Asynchronous Transfer Mode (ATM) and other related telecommunication systems. For this purpose, we first derive the departure-epoch probabilities based on the embedded Markov chain method. Next, based on simple rate in and rate out argument, we present stable relationships for the steady-state probabilities of the queue length at different epochs: departure, random, and arrival. Finally, based on these relationships, we present various useful performance measures of interest such as the moments of number of packets in the system at three different epochs and the loss probability. The numerical results are presented for a deterministic service-time distribution - a case that has gained importance in recent years.s.

Proposing m-Government Service Architecture Design Using Enterprise Architecture in Mongolia

  • Erdenebold, Tumennast
    • Journal of Information Technology and Architecture
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    • v.11 no.3
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    • pp.261-270
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    • 2014
  • The utilization of the Mobile Government system is having more than a few challenges including complexity of different mobile technologies, determining interoperability among existing systems and infrastructures, and establishing services with secured networks. To get over those challenges, integrated standard, innovative and comprehensive system architecture is required by the M-Government. Hence this study proposed reference EA framework for M-Government system in order to avoid unnecessary duplication of infrastructure deployment and integrate services among different government instructions. The study based on literature review, and current infrastructure and mobile network situation for delivering Government services of Mongolia. The study recommends innovative m-Government system framework used EA, and scope covered mobile service delivery area centered on G4C and C2G perspectives. The Federal Enterprise Architecture Framework has used in this research, and the proposed system service architecture defines the interoperable standards, infrastructure components, applications, and technologies for government institutions in Mongolia to aid interactions necessity among them to provide m-Service.

Fault tolerant architecture for Module-based personal robot (모듈기반 퍼스널 로봇을 위한 Fault Tolerant 구조)

  • Baek, Bum-Hyun;Jee, Dong-Jun;Park, Chan-Jung;Han, Ki-Sung;Lee, Sun-Young;Kim, Kyeong-Tae;Hong, Sung-Won;Park, Hong-Seong
    • Proceedings of the KIEE Conference
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    • 2006.04a
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    • pp.297-299
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    • 2006
  • Many distributed applications is developed in various environment such as operating system, software platform. So, they exhibit different types of system behavior, status, during the course of their operation. Each such behavior may have different functional and non-functional requirements. Therefore, many distributed application need to fault-tolerance solution. Personal robot provide various service or application. Because personal robot has many application or service, it need to fault-tolerance architecture. A flexible architecture is required to provide dependability. In this paper, it is suggested a fault-tolerant architecture for module-based personal robot with module fault-tolerance, service fault-tolerance.

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PAPER MACHINE REBUILDS AND SOLUTIONS FOR PROCESS IMPROVEMENT

  • Yoon, Keon-Yeong;Choe, Dong-Hwi
    • Proceedings of the Korea Technical Association of the Pulp and Paper Industry Conference
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    • 2006.11a
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    • pp.131-151
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    • 2006
  • Rebuilding an existing paper machine is often a very profitable way for papermakers to increase the cash flow created by an older paper machine. Metso Paper has placed particular emphasis in recent years on developing concepts and products specifically for rebuild needs. The outcome of this work can now be seen as a wide selection of products offering quite possibly the best coverage of all time of specific improvement targets. Different needs can be addressed through truly different solutions. Selection the best-fit alternatives will offer great upgrade options for all paper machines and paper grades. Metso Paper's long experience with high-speed paper machines has been put to good use to create more cost-effective small and mid-sized solutions with the reliability and quality of bigger and faster paper machines. This paper has discussed some of the most interesting and latest configurations available today for paper machine and finishing area rebuilds.

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A Recommender System for Device Sharing Based on Context-Aware and Personalization

  • Park, Jong-Hyun
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.4 no.2
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    • pp.174-190
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    • 2010
  • In ubiquitous computing, invisible devices and software are connected to one another to provide convenient services to users [1][2]. Users hope to obtain a personalized service which is composed of customized devices among sharable devices in a ubiquitous smart space (which is called USS in this paper). However, the situations of each user are different and user preferences also are various. Although users request the same service in the same USS, the most suitable devices for composing the service are different for each user. For these user requirements, this paper proposes a device recommender system which infers and recommends customized devices for composing a user required service. The objective of this paper is the development of the systems for recommending devices through context-aware inference in peer-to-peer environments. For this goal, this paper considers the context and user preference. Also I implement a prototype system and test performance on the real ubiquitous mobile object (UMO).

Development of integrated design methodology for various types of product - service systems

  • Tran, Tuan A.;Park, Joon Y.
    • Journal of Computational Design and Engineering
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    • v.1 no.1
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    • pp.37-47
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    • 2014
  • We propose a new generic design methodology for different types of PSS. Product - Service System (PSS) has received much attention recently from academia and industry because of its benefits. PSS can provide customers values and functionalities, as well as physical products, to fulfill economic, social and environmental goals. Many methodologies have been proposed for designing PSSs. Most of the existing methodologies are domain specific and were proposed to solve specific problems in certain projects. Some methodologies are generic but they provide neither guideline to practitioners and designers nor reflect the differences in various PSS types. As a generic approach to guide practitioners and designers in designing PSS effectively, the proposed methodology also takes into account user involvement, business model and organizational structure. The proposed methodology is demonstrated through design examples of different types of PSSs.

Distributed Processing of Load Flow Program Using XML Web Service (XML Web Service를 이용한 조류계산 프로그램의 분산처리)

  • 최장흠;김건중
    • The Transactions of the Korean Institute of Electrical Engineers A
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    • v.52 no.4
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    • pp.207-212
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    • 2003
  • System analysis programs have been developed by several different research groups. Especially, the programming languages and the developing environments of algorithm modules and user interface modules are different. And therefore, the differences have degraded interoperability and reusability of the system analysis modules. in order to solve this problems, a general binary interface has designed and the component based on the interface has developed as well. However, sometimes each interface is uncompatible because those are designed on the particular vendor. In this paper, we deals with XML web service, Sort of distributed processing architecture, which is not restricted by not only the existing internet standard but also any Programming language or any vendor. Because of its platform independent, each module can be updated and extended independently.

Performance Analysis of Cost-Effective Location and Service Management Schemes in LTE Networks (LTE 네트워크에서 비용효과적인 위치 및 서비스 관리 기법의 성능분석)

  • Lee, June-Hee;Jeong, Jongpil
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.12 no.6
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    • pp.1-16
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    • 2012
  • In this paper, we propose a cost-effective location and service management scheme in LTE (Long Term Evolution) networks, which a per-user service proxy is created to serve as a gateway between the mobile user and all client-server applications engaged by the mobile user. The service proxy is always co-located with the mobile user's location database such that whenever the MU's location database moves during a location hand-off, a service hand-off also ensues to co-locate the service proxy with the location database. This allows the proxy to know the location of the mobile user all the time to reduce the network communication cost for service delivery. We analyze four integrated location and service management schemes. Our results show that the centralized scheme performs the best when the mobile user's SMR (service to mobility ratio) is low and ${\upsilon}$(session to mobility ratio) is high, while the fully distributed scheme performs the best when both SMR and ${\upsilon}$ are high. In all other conditions, the dynamic anchor scheme is the best except when the service context transfer cost is high under which the static anchor scheme performs the best. Through analytical results, we demonstrate that different users with vastly different mobility and service patterns should adopt different integrated location and service management methods to optimize system performance.

An Empirical Analysis on the Diffusion Impact of IT Technological Knowledge (정보통신 기술지식의 파급효과에 대한 실증분석)

  • 조형곤;박광만;이영용;박용태;김문수
    • Journal of Technology Innovation
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    • v.8 no.1
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    • pp.73-94
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    • 2000
  • The main objective of this research is to examine the spillover effects of technological knowledge from IT industry to other industrial sectors and, based on empirical findings, to draw policy implications and suggest policy directions. To this end, we divide IT industry into IT equipment and IT service, assuming that these two sub-sectors are considerably different each other in terms of technology knowledge flow. Other industries are classified into 17 different sectors based on the KSIC of 1990. As the proxy measure of technological knowledge, the notion of R&D stock is employed. The Input/output(I/O) Table is used to define the inter-industrial flow pattern and to draw the knowledge flow matrix. As the research methodology, cost function model is employed to gauge the spillover effects of technological knowledge of IT industry. Based on the results of analysis, it is found that the economic impact of technology diffusion also exhibits a different pattern between IT equipment and IT service. The diffusion of IT equipment tends to show labor-substitution effect whereas IT service displays labor-creation effect. This fact should be considered in devising industry, education, and labor policy. The expectations from this research are as follows. First, the sectoral pattern, difference between IT equipment and service in particular, identified from this research may shed light on the sector-specific policy direction. It is emphasized that a sector-specific approach, rather than an aggregate approach, is relevant for formulating IT policy. Second, it is expected that the importance of technology diffusion programs and policy measures are recognized among policy makers in IT industry.

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