• 제목/요약/키워드: Dental patient satisfaction

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멀티미디어를 이용한 치과환자교육 시스템 개발 (Development of Dental Patient Education System using Mutimedia)

  • 김무성;이승진;남기곤;김형일;이영우;전계록
    • 대한의용생체공학회:학술대회논문집
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    • 대한의용생체공학회 1996년도 추계학술대회
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    • pp.52-56
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    • 1996
  • The elevation of present medical service using advanced science contributes to offer medical examination and treatment of good quality under the subject of patient satisfaction as well as patient impression. The dental service field charging some part of public health promotion and public welfare promotion also intends to improve the dental examination and treatment quality utilizing advanced science. The object of this research is the development of dental patient education system (DPES) using multimedia of new technology. DPES can be employed for these object, harmonious operation of dental examination and treatment, treatment quality improvement, disease notice to patient under the subject of patient satisfaction and patient impression, explanation of some selective treatment course, the verification of treatment necessities and treatment validation, and the improvement of treatment effect through the oral cavity sanitation education in the sense of prevention. This research also serves the development environment, the step to collect educational document, visual information and to structure those, and the examination of DPES efficiency in clinic.

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치과교정환자의 부정교합상태·교정진료비·구강보건행태가 치과교정만족도에 미치는 영향 (The effect of a malocclusion status of a patient for orthodontic treatment, a fee for orthodontic and oral health behavior on orthodontic satisfaction)

  • 정인호;이숙정;임시덕;김병식;박영대;박지영;이종화
    • 대한치과기공학회지
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    • 제35권4호
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    • pp.395-403
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    • 2013
  • Purpose: This article examined the affecting factors of a malocclusion status of a patient for orthodontic treatment, orthodontics medical expenses and oral health behavior on orthodontic satisfaction. Methods: This paper conducted a survey from the 15th of July to 30th of September 2012 for the patients who were under orthodontic treatment at three dental clinics where are in Deagu, and distributed a total of 210 questionnaires and analyzed 194 questionnaires, excepting for some questionnaires that were answered unfaithfully. Results: This study classified the related factors into a feeling of satisfaction with treatment and mental satisfaction for finding orthodontic satisfaction. There were the effect of the right tooth-brushing method, a periodic scaling and orthodontics medical expenses on a feeling of satisfaction with treatment, and power of explanation was 16.7%. Conclusion: There were the effect of a malocclusion status, matters that requires attention during orthodontic treatment, a periodic scaling during orthodontic treatment and orthodontics medical expenses on mental satisfaction, and power of explanation was 16.9%. Based on the result above, this paper concluded that preventive treatment and early treatment should be emphasized through developing a program for regular oral examination suited to each medical type, including the method for improving the medical treatment condition and care service for increasing orthodontic satisfaction, which the dental medical-service providers could consider the patients and secure trust.

Attachment systems for mandibular implant overdentures: a systematic review

  • Kim, Ha-Young;Lee, Jeong-Yol;Shin, Sang-Wan;Bryant, S. Ross
    • The Journal of Advanced Prosthodontics
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    • 제4권4호
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    • pp.197-203
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    • 2012
  • PURPOSE. The aim of this systematic review was to address treatment outcome according to attachment systems for mandibular implant overdentures in terms of implant survival rate, prosthetic maintenance and complications, and patient satisfaction. MATERIALS AND METHODS. A systematic literature search was conducted using PubMed and hand searching of relevant journals considering inclusion and exclusion criteria. Clinical trial studies on mandibular implant overdentures until August, 2010 were selected if more than one type of overdenture attachment was reported. Twenty four studies from 1098 studies were finally included and the data on implant survival rate, prosthetic maintenance and complications, patient satisfaction were analyzed relative to attachment systems. RESULTS. Four studies presented implant survival rates (95.8 - 97.5% for bar, 96.2 - 100% for ball, 91.7% for magnet) according to attachment system. Ten other studies presented an implant survival rate ranging from 93.3% to 100% without respect to the attachment groups. Common prosthetic maintenance and complications were replacement of an assay for magnet attachments, and activation of a matrix or clip for ball or bar attachments. Prosthetic maintenance and complications most commonly occurred in the magnet groups. Conflicting findings were found on the rate of prosthetic maintenance and complications comparing ball and bar attachments. Most studies showed no significant differences in patient satisfaction depending upon attachment systems. CONCLUSION. The implant survival rate of mandibular overdentures seemed to be high regardless attachment systems. The prosthetic maintenance and complications may be influenced by attachment systems. However patient satisfaction may be independent of the attachment system.

임상가를 위한 특집2 - 치과의사-노인환자 커뮤니케이션 (Communication of dentists with geriatric dental patients)

  • 강명신
    • 대한치과의사협회지
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    • 제49권10호
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    • pp.599-608
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    • 2011
  • Dentist-patient communication has long been recognized as an important part of dental care. It has many positive outcomes, including reducing patient dental anxiety and increasing patient satisfaction and patient compliance. Above all, the need to communicate through conversation with dentist must be perceived as a basic dental patient's need for good clinical outcomes. In the future, increasing geriatric dental patients will pose challenges to dental profession. Factors influencing dentist-geriatric patient communication should be researched and relevant techniques should be shared among dentists.

외래전신마취 하 치과치료를 시행한 성인 치과장애인의 치과마취과 간호사에 대한 만족도 조사 (SATISFACTION OF PATIENTS WITH DISABILITIES ABOUT OUTPATIENT GENERAL ANESTHESIA AND NURSING CARE FOR DENTAL TREATMENT)

  • 김혜정;한진희;한희정;김현정;염광원;서광석
    • 대한장애인치과학회지
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    • 제2권2호
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    • pp.136-141
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    • 2006
  • The purpose of this study is to survey the status of oral care of adult patients with disabilities and satisfaction degree of outpatient general anesthesia for dental treatment. 30 adult patients who underwent general anesthesia for dental treatment at clinic for the disabled in Seoul National University Dental Hospital enrolled for telephone survey. Many patients (83.3%) had mental problems to do social communication. And someone of family members (mainly mother) had cared for the patient but there was only one patient who got regular oral care. The satisfaction level of outpatient general anesthesia and nursing care for dental treatment was very high(100%).

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치과 환자의 진료 만족도 증진을 위한 비약물적 접근으로서 최면 요법의 분석 (Use of hypnosis in dentistry for improving patient satisfaction: as a means of non-phamaceutical approach)

  • 옹승환;이성조;조인우;박정철
    • 구강회복응용과학지
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    • 제33권3호
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    • pp.169-177
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    • 2017
  • 본 연구의 목적은 치과 치료를 받는 환자들의 불안, 통증, 공포, 스트레스를 줄이기 위해 최면의 효과를 알아보고 환자의 만족도를 높이기 위해 어떤 방법으로 도입하는 것이 바람직할지 알아보기 위함 이었다. Medline을 이용하여 치과 및 의학 영역의 최면과 관련된 연구를 검색하여 분석하였다. 치과 영역에서 최면 요법의 이용은 환자의 불안, 공포, 통증, 스트레스 등을 줄여주어 편안한 치료를 받을 수 있도록 도움을 주는 것으로 나타났다. 또한 면역 체계에 영향을 끼쳐 치유에 도움을 주고, 약물의 사용을 줄여 부작용을 감소시킬 수 있는 효과도 나타났다. 따라서, 최면 요법을 활용한 치과 진료 시 환자는 정신적, 육체적으로 편안한 진료가 가능하며, 이로써 환자의 진료의 만족도가 높아질 것으로 예상된다.

환자가 인식한 치과위생사의 의사소통유형에 따른 치료지시이행과 치과서비스 만족도의 관계 (The relations between dental care compliance and service satisfaction of patients depending on dental hygienists' communication patterns perceived by patients)

  • 김선영
    • 한국치위생학회지
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    • 제17권5호
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    • pp.943-955
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    • 2017
  • Objectives: This study aims to suggest the future direction to improve dental hygienists' competencies to communicate with patients to increase the compliance and dental service satisfaction, based on the analysis of survey data given to patients on dental hygienists' communication patterns with patients. The findings of this research is aimed to serve as the basic data for future researches on related area. Methods: A survey was conducted to ordinary people with experiences of receiving dental treatment in Gwangju and Jeonnam from July 29th 2017 to September 10th 2017. 224 copies of the questionnaire were used for final analysis. Results: The scores of each communication pattern (informative, friendly, and authoritative patterns) of dental hygienists perceived by research subjects were as follows: $3.76{\pm}0.76$, $3.47{\pm}0.62$, and $2.64{\pm}0.70$ respectively. In the effects of communication patterns on the compliance of patients, it was found that the informative communication pattern (${\beta}=0.227$, p=0.008) and friendly communication pattern (${\beta}=0.216$, p=0.012) had positive (+) effects. Conclusions: Thus, the results of this study verified that dental hygienists' communication patterns are important elements affecting patients' compliance and their satisfaction. For the smooth patient-centered bilateral communications, it will be necessary to continuously develop educational programs related to dental hygienists' communication, and also to have continuous researches targeting patient groups for the comparison to meet dental service satisfaction.

치과 병·의원의 의료서비스 품질이 환자만족도와 재이용 의도에 미치는 영향 (The influence that the medical service quality of the dental clinic affects to the patient satisfaction and use intention)

  • 정인호;이숙정;김병식;박영대;지경자;박지영;황혜경;이종화
    • 대한치과기공학회지
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    • 제35권4호
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    • pp.387-394
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    • 2013
  • Purpose: This aim of this paper is to research the influence of customer satisfaction and reutilization on Dental hospitals and clinics of medical service quality. Methods: The study examines 140 Patients who received treatment in Daegu from 1 July 2012 to 30 July 2012. The methods of research were used to factor analysis, reliability test using Cronbach's ${\alpha}$ factor, correlation analysis, multiple regression analysis and spss/win18.0. Results: The factor of quality of care has the highest impact on customer satisfaction. the influence of reutilization depends on the highest reliability and the physical environment was significant. Conclusion: To improve customer satisfaction and reutilization is required to maintenance of hospital facilities, medical services mind and quality of care. The medical service providers are important to develop patient education programs, self-development and customer satisfaction training techniques.

Influence of Dental Hygienist's Job Satisfaction, Psychological Ownership, and Job Engagement on Job Performance

  • Park, Ji-Hyeon;Lim, Soon-Ryun
    • 치위생과학회지
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    • 제21권3호
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    • pp.168-177
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    • 2021
  • Background: This study is to identify the factors that affect job satisfaction, psychological ownership, and job engagement of dental hygienists on job performance and use them as basic data for manpower management of dental hygienists. Methods: The survey was conducted by 344 clinical dental hygienists working in dental medical institutions. The collected data is PASW Statistics ver. 20.0 was used to analyze. Results: The job satisfaction level of the dental hygienist was 3.38±0.52, and the question that 'I feel that my ability to solve problems has improved compared to the past.' was 3.92±0.80. There were significant differences in job satisfaction, psychological ownership, and job engagement according to general characteristics in age, marriage, education, career, current work experience, and position. There were significant differences in job performance according to general characteristics in age, marriage, education, career, current work experience, position, and number of dental hygienists. Factors influencing job performance were practical activities, income, patient relations, absorption, vigor, dedication, and the number of dental hygienists. Conclusion: Finding different ways to use psychological ownership and job engagement through the job satisfaction of a dental hygienist, and to and to utilize it as basic data for efficient manpower management through job performance.

플립드러닝(Flipped Learning) 학습법이 치위생 실습수업 만족도에 미치는 영향 (The Effects of Flipped Learning(FL) Methods of Dental Hygiene Practice Satisfaction)

  • 김진경
    • 한국임상보건과학회지
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    • 제8권1호
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    • pp.1355-1361
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    • 2020
  • Purpose: This study was conducted to investigate the effect of flipped-learning method on dental hygiene practice satisfaction. Methods: The study was a patient-group crossover design involving 53 third-year students at D's Department of Dental Hygiene. The study tools used self-questionnair and the analysis program used SPSS Ver 25.0. Results: Class satisfaction increased to 3.85 in the first semester and 4.23 in the second semester (p <0.05). Satisfaction with the flip learning method was 4.26, and most answered yes. In addition, it showed a positive effect on class satisfaction (p <0.01). As a result, it can be seen that the flip-learning learning method has a positive effect on the learners' learning motivation, academic achievement, and class satisfaction. Conclusions: it is considered that the flip learning method for hands-on classes should be expanded for the purpose of fostering job competency and high quality clinical practice experts.