• 제목/요약/키워드: Demand satisfaction

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취업주부의 다중역할 수행의 효과 -취업주부의 역할 만족도와 긴장도 및 역할 만족도와 긴장도에 영향을 미치는 요인들- (The Effect of Multiple Roles of South Korean Married Working Mothers: Role Gratification and Strain, and Factors which Influence Potential Role Gratification and Strain)

  • 박주희
    • 가정과삶의질연구
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    • 제23권6호
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    • pp.117-131
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    • 2005
  • In this paper, 1 examined role gratification and role strain of South Korean working mothers. The results show that South Korean working mothers experienced very similar level of role gratification and role strain as taking their multiple roles. The findings also show that the factors of caregiving demands, employment demands, caregiving resources, employment resources are not strongly related to role gratification and role strain. Among the 12 caregiving demand variables and employment demand variables, number of children, type of family, number of hours worked were significantly related to producing role gratification. Among the 12 caregiving demand variables, number of hours worked, number of husbands absence due to night work were significantly related to producing role strain. Among the 8 caregiving resources, participants satisfaction due to income contribution, look to make a purchase new electric home appliances were significantly related to produce role satisfaction. Among the 8 caregiving resources, number of family support policies in the husbands workplace, participants satisfaction due to income contribution were significantly related to producing role strain.

노인환자의 구강상태, 치료요구도와 만족도 (ORAL STATUS OF GERIATRIC PATIENTS, AND THEIR DEMAND AND SATISFACTION IN PROSTHODONTIC TREATMENT)

  • 정문규;이철영;장혁진
    • 대한치과보철학회지
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    • 제39권4호
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    • pp.323-335
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    • 2001
  • In this study 240 geriatric patients, aged 60 year and over were evaluated using a questionnaire and oral examination for their oral status, demand and satisfaction of prosthodontic treatment. The followings are the findings : 1. The single main complaint was regarding from the existing removable prosthesis, When the complaints were categorized into larger groups, complaints regarding existing prosthesis were 32% and followed by 30% in caries and endodontic problems. 2. Approximately half of the geriatric patients had 21 or more remaining dentition. This number however diminished with increase in age of the surveyed patient. 3. According to the result from questionnaire, 48% of patients wearing removable prosthesis and 43% with fixed prosthesis were not satisfied with existing prosthesis. Thirty-seven percentages of patients were not satisfied with aesthetics and unable to chew food properly. 4. Seventy-seven percentages of patients requested for new prosthesis and the majority of these patients had complaints of difficulties in chewing and discomfort. 5. Thirty-nine percentages of patients were wearing removable prosthesis. More complete dentures were found on maxilla and partial dentures on mandible.

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반도체부품 수요 및 납기 불확실성을 고려한 안전재고 설정 프레임워크 (Safety Stock Management Framework for Semiconductor Enterprises Under Demand and Lead Time Uncertainties)

  • 황호신;김수영;오진우;정세진;박인범
    • 반도체디스플레이기술학회지
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    • 제22권2호
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    • pp.104-111
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    • 2023
  • The semiconductor industry, which relies on global supply chains, has recently been facing longer lead time for material procurement due to supply chain uncertainties. Moreover, since increasing customer satisfaction and reducing inventory costs are in a trade-off relationship, it is challenging to determine the appropriate safety stock level under demand and lead time uncertainties. In this paper, we propose a framework for determining safety stock levels by utilizing the optimization method to determine the optimal safety stock level. Additionally, we employ a linear regression method to analyze customer satisfaction scores and inventory costs based on variations in lead time and demand. To verify the effectiveness of the proposed framework, we compared safety stock levels obtained by the regression equations with those of the conventional method. The numerical experiments demonstrated that the proposed method successfully reduces inventory costs while maintaining the same level of customer satisfaction when lead time increases.

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수요자 관점의 결혼이민자가족지원 프로그램 개발을 위한 기초 실태 분석: 서울시 거주 결혼이민여성을 중심으로 (A Study on Analyzing Actual Condition for Developing A Married Immigrant Families Support Program from the Consumer' Viewpoint: Focused on Seoul Residing Married Immigrant Women)

  • 김양희;안진경
    • 가정과삶의질연구
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    • 제28권4호
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    • pp.1-13
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    • 2010
  • The purpose of this study is to conduct base line research, which is based on requestion of international married immigrant women, for developing social adaptation and family enrichment program for those population who reside in Korea. The survey questionnaire was distributed to 142 international married immigrant women who reside in Seoul to research program participate satisfaction and requestion. Analyze the study results, frequency, percentage, t-test, ANOVA and Duncan-post test were utilized. As a result, overall satisfaction toward program that offered by organization was highly ranked. Visiting service showed high score of satisfaction but mentor service that strongly possess sacrifice showed lower score of satisfaction. Vocational and job-related skill improvement education presented less satisfied degree of satisfaction but cooking class, computer class, training education for native-speaking instructor present high level of satisfaction. Second, the requisition of target population, who did not participate program, presented lower than the satisfaction, still present high demand of variety area of program. Among them, assist child nurturing and vocational and job- related skill improvement education showed high demand. It enable to predict that they are eager to get support toward parent role and self-realization. Third, when the difference were analyzed to compare the subjective judgement toward life adaptation in Korea and the satisfaction for program user and the requisition of non-user, the meaningful differences were founded; especially, individuals who possess confident degree of computer skills and Korean(reading, speaking, and listening) showed higher degree of satisfaction to vocation and job-skill related improvement education. This study has a practical implication, which is based on the study results, on developing a program to support international married immigrant women and multicultural families to satisfactory settlement in Korea life and to maintain healthy families.

잠재적고객요구개선지수를 이용한 교육서비스품질 기대손실평가 모형에 관한 연구 (A Study on Education Service Quality's Expected Loss Evaluation Model with Potential Customer Satisfaction Improvement Index)

  • 장용혁;조유진;강경식
    • 대한안전경영과학회지
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    • 제21권2호
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    • pp.15-23
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    • 2019
  • Among service industries of knowledge based economic era, the roles of educational service field are becoming more important and standard of educational service makes a direct effect on economic development and social growth. Therefore, accurate measurement of service quality is the most important assignment and the measurement of the service quality remains difficult assignment. So, this researcher classified quality attributes applying weighted value and found potential satisfaction level(PSL) and potential customer demand improvement index(PCDI) for trainees participating in national manpower business so as to suggest measurement of service quality and easiness of use and then, calculated satisfaction position and opportunity cost by quality factor with Taguchi's loss fraction. And, improvable satisfaction level was measured, opportunity cost by degree of customer dissatisfaction was quantitatively measured, and a model that can indicate with economic factors was suggested. In addition, methodology of measuring quality cost that can be reduced by quality improvement and direction of strategic decision-making for deciding items to be improved preferentially were suggested with qualitative index that can indicate the degree of customers' dissatisfaction by loss.

웹 서비스 품질 지표 기반 컴포지트 웹 서비스 실행 계획 알고리즘 (Heuristic Composite Web Service Execution Planning Algorithm Based on Quality of Service Criteria)

  • 고종명;김창욱
    • 산업공학
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    • 제19권3호
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    • pp.190-201
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    • 2006
  • With the rapid growth in the demand and supply of web service, the search for superior services has become a prominent issue. Furthermore, much emphasis and attention are being placed on composite web services, where individual services are combined together to form a single workflow to satisfy the demand of the customers. In today's era of excessive expansion of web services, this study intends to propose the execution plan architecture for composite web services to accomplish the following three goals. The first goal is to derive a feasible plan which maximize user satisfaction for composite web services by implementing an execution plan architecture that reflects the Quality of Service criteria. Secondly, this study also aims at analyzing and selecting the indexes that adequately reflects its quality and its nonfunctional property. Finally, this study intends to apply the concept of constraint satisfaction problem and heuristics to reduce the execution duration of the process.

119구조·구급대원의 직업만족도에 관한 연구 -전국을 대상으로- (A study on 119 Rescue and First aids' satisfaction level of Occupation)

  • 김순심;권혜란
    • 한국응급구조학회지
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    • 제6권1호
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    • pp.169-184
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    • 2002
  • The purpose of this study was to find out the 119 rescue and first aid's satisfaction level for their occupations, understand the influential factors of the satisfaction level and also analyze the level of each working districts. Therefore to provide basic information of policy decisions to increase the satisfaction level. Date were collected from 400 national the 119 rescue and first aids by questionnaire and using the tools, which has developed by Slavitt, from August 2 to September 30, 2002. The data were analyzed by percentage, mean t-test and ANOVA. Divided 39 items into 7 provinces to find out the satisfaction level of each province, follow as the influential factors of the satisfaction level. 1. The most of the 119 rescue and first aids were satisfying about their occupations as they got 3.02 marks out of 5, which is the full mark. 2. As the results after analyzed the relation ship between the satisfaction level and the general characteristics of analyzed the relation ship between the satisfaction level and the general characteristics of the 119 rescue and first aids, there were not statistically significant differences of sex distinction, age, scholarship, not married and has or have married, grade and qualification. There were statistically significant differences follow as working period, applying motive, moving, seeking a job, working place, an adviser, work overtime and compensation follow as work overtime. 3. It appeared that all the 119 rescue and first aids were satisfying enough about duty itself but were dissatisfying about working condition. As the results; job itself got 4.00, reciprocal action got 3.74, business demand got 3.28, autonomy got 3.06, organization demand got 2.96, pay got 2.43 and working condition got 1.72, each out of 5 full marks. As you see the results, most of the 119 rescue and first aids are satisfying about a job itself but they are dissatisfying about their working condition. Therefore we should formulate a plan that can increase the satisfaction level by improving duty system for 24 working hours per week.

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방사선사의 보수교육에 관한 연구 : 보수교육 현황 및 만족도를 중심으로 (A Study on the Continuing Education of Radiologic Technologists : Focused on Current Status and Satisfaction of Continuing Education)

  • 민혜림;최인석;남소라;김현지;윤용수;허재;한성규;김정민;안덕선
    • 대한방사선기술학회지:방사선기술과학
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    • 제37권2호
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    • pp.75-84
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    • 2014
  • 본 연구는 방사선사 보수교육의 현황을 파악하고 전반적인 평가와 개선방향을 모색하기 위하여 보수교육에 참가한 방사선사 93명을 대상으로 보수교육 실태와 만족도 및 요구도를 조사하였다. 설문은 크게 보수교육 참여도, 만족도, 요구도로 나누어 조사를 하였다. 또한 방사선사 보수교육 규정 등 관련 자료를 수집하여 보수교육 이수현황 및 관리체계를 분석하였다. 그 결과 2010년부터 2012년 까지 방사선사의 보수교육 이수율은 각각 42.6%, 43.4 %, 34.2%로 의료기사의 평균 이수율과 비슷한 비율을 보였다. 보수교육에 대한 참여도는 연간 5회 이상 10회 미만의 경우가 48.4%로 가장 많았고, 만족도는 보통(3)이 34.4%로 가장 많았다. 보수교육 요구도에 대해 조사한 결과 전공분야의 임상기술에 대한 교육을 원한다는 응답이 32.8%로 가장 많았다. 보수교육은 형식적인 교육 이수가 아닌 방사선사의 실력향상 및 자기개발에 도움을 줄 수 있는 방향으로 운영할 필요가 있다. 또한 방사선사의 요구도에 따라 보수교육의 질적 향상과 만족도를 높여야 할 것이다.

애슬레저 브랜드 커뮤니티의 세대별 사용자 경험 연구 (A study on the User Experience of Athleisure Brand Communities by Generation)

  • 나혜숙;김승인
    • 디지털융복합연구
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    • 제19권2호
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    • pp.397-402
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    • 2021
  • 본 연구는 설문을 통해 애슬레저 브랜드 커뮤니티 사용자 경험 만족도를 세대별로 측정하고 세대별 소비 취향에 따른 만족 요인을 도출하는 데 목적이 있다. 브랜드 커뮤니티 측정 도구는 스티븐 앤더슨(Stephen P. Anderson)의 감성 인터페이스 모형을 중심으로 작성된 설문지를 사용했고, 주요 수요층인 10대-40대의 여성을 중심으로 설문을 시행하였다. 설문 결과 세대별 소비성향에 따라 커뮤니티 참여율과 만족도 요인이 유의미하게 다르게 나타남을 추론할 수 있었다. 또한 태스크 중심의 만족도는 높았으나 경험 위주의 만족도는 비교적 낮은 결과가 도출 되었는데 이는 향후 온·오프라인 커뮤니티 활성화를 위한 경험 위주의 만족도 향상의 제고 방안이 필요함을 알 수 있었다. 본 연구를 통해 도출된 세대별 소비 취향에 따른 만족도 요인이 향후 세분된 수요자 중심의 브랜드 커뮤니티 연구의 자료로써 활용되길 기대한다.

건강가정·다문화가족지원센터의 직무요구 및 조직문화가 종사자의 코로나19 관련 업무수행, 직무소진, 직무만족에 미친 영향 (The Impact of Job Demands and Organizational Culture on Work Performance, Burnout, and Job Satisfaction in Healthy Family and Multicultural Family Support Centers during the Covid-19 Pandemic)

  • 고선강;박정윤;진미정
    • Human Ecology Research
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    • 제59권2호
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    • pp.185-197
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    • 2021
  • This study examined the impact of job demand and organizational culture on new task difficulties, burnout, and job satisfaction using a survey data of 145 family specialists in Healthy Family and Multicultural Family Support during the COVID-19 pandemic. We used the job demand-resources model and the competing values model to categorize the four dimensions of organizational culture as a conceptual framework for this study. We found that the mean of work overload was higher than the means of job conflict and job ambiguity. Our latent profile analysis proposed four profiles of organizational culture: cultural absence type, authoritative culture type, middle cultural balance type, and high cultural balance type. The results of multiple regression analyses showed that work overload was positively associated with difficulties in new task performance and burnout, job ambiguity was positively related to burnout, and job conflict and ambiguity were negatively related to job satisfaction. These findings imply that the higher the job demands reported by family specialists, the higher the level of burnout and the lower the job satisfaction. In addition, organizational culture was a unique predictor of burnout and lower level of job satisfaction. Family specialists in the groups with a high cultural balance were Family specialists in the groups with a high cultural balance were more likely to have lower levels of burnout than those in the culture absence and in the middle culture balance, and higher job satisfaction than the other groups. The results suggest that management strategies to build a creative workplace culture can prevent burnout and improve job satisfaction.