• 한국병원경영학회지
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• 제22권1호
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• pp.40-50
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• 2017

The purpose of this study is to develop the KPIs(Key Performance Indices) needed to improve management and strategy in the dental clinic based on the four perspectives of BSC(Balanced Scorecard). The questionnaire was conducted on 52 dentists approved by Dental Managment Research Committee in Seoul National University as a panel. Using the Delphi technique, the top five KPIs for each point of perspective in BSC were extracted from KPI pools. In the third survey, the top five KPIs of all points were compared with each other through AHP(Analytic Hierarchy Process) method, and priority and overall importance rankings were calculated. The biggest difference in the three level AHP results was the customer perspective took priority to others. In the second survey, the financial perspective, which was number one, was pushed back. The overall significance of KPIs was in the order of customer, internal process, finance, learning and growth perspective, with the exception of medical profits (5th of 20) and new patient growth (10th of 20). We were able to overcome the limitations of the Delphi Technique with the AHP method. In general, the financial perspective in BSC is known to be the most important, but we conclude that the customer perspective is more important through the pairwise comparison survey. In the current dental service market, which is a long-term recession, excessive competition, customer satisfaction and customer relationship management seem to be the first goal to pursue in dental clinic.

• 한국터널지하공간학회 논문집
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• 제26권4호
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• pp.315-326
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• 2024

본 연구에서는 터널 붕괴 위험도를 종합적이고 다각적인 관점에서 평가하기 위해 델파이 기법과 AHP (analytic hierarchy process) 기법을 사용하였다. 영향인자 정립은 문헌조사, 선행 연구 및 전문가 집단의 브레인스토밍 과정을 통해 총 5개의 상위분류체계를 구축하였다. 21명의 전문가 패널을 구성하여 총 3차의 델파이 조사 과정을 통해 전문가 판단과정에서 오류 및 편향을 방지하여 신뢰성을 향상시켰다. 최종적으로 전문가 답변에 대한 CVR (content validity ration) 및 COV (coefficient of variation) 분석을 수행하여 총 14개의 영향인자를 도출하였다. 이후 AHP 기법을 적용하여 각 영향인자의 상대적 중요도를 평가하고 최종 복합 가중치를 산정하였다. 지보 및 보강 시행시기가 가장 높은 우선순위를 가지며, 지하수 유입량, 절리면 상태, 지보패턴수준, 보조공법이 그 뒤를 이었다. 이러한 연구 결과를 통해 터널붕괴 위험에 영향을 미치는 주요 요인들을 파악하고, 이를 토대로 터널 안전성을 향상시키는 전략을 수립하는데 도움이 될 것으로 기대된다.

• 대한안전경영과학회지
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• 제26권2호
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• pp.117-125
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• 2024

The objective of this study is to identify the priority of elements for effective implementation of MES in small and medium-sized manufacturing enterprises trying to develop into smart factories. For this purpose, the Delphi method and the Analytic Hierarchy Process(AHP) mothod are applied. As a result of the study, the cooperation of the members in the supply chain is the most important factor for small and medium-sized enterprises in order to survive in the global competitive environment. Therefore, the enterprises need to make various efforts to create synergies through the technical strength of suppliers and the cooperation in the process of introducing and operating MES.

• 한국건설관리학회논문집
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• 제12권6호
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• pp.93-100
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• 2011

CM시장이 성장하면서 CM기업의 수도 증가하고 기업 간의 경쟁이 심화됨에 따라 경쟁력 향상을 위한 노력이 필요하게 되었다. 특히 유능한 CM단장을 보유하는 것은 CM기업의 경쟁력 향상을 위한 중요한 현안으로 인식되고 있다. 본 연구의 목적은 CM조직의 리더이자 발주자 만족과 프로젝트 성공을 위해 중추적인 역할을 담당하는 CM단장에게 요구되는 핵심역량을 발굴하는 것이다. CM단장에게 요구되는 역량은 다양하지만 문제해결능력, 신뢰도, 협상능력 등이 가장 중요한 핵심역량으로 나타나고 있다. CM단장 핵심역량에 대한 이해는 우수한 CM단장 육성과 CM단장의 자기계발을 위해 중요하며 궁극적으로는 CM기업의 경쟁력 향상을 위한 중요한 전제조건이다.

• International Journal of Quality Innovation
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• 제7권2호
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• pp.141-156
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• 2006

This study describes a novel algorithm for optimizing the quality yield of silicon wafer slicing. 12 inch wafer slicing is the most difficult in terms of semiconductor manufacturing yield. As silicon wafer slicing directly impacts production costs, semiconductor manufacturers are especially concerned with increasing and maintaining the yield, as well as identifying why yields decline. The criteria for establishing the proposed algorithm are derived from a literature review and interviews with a group of experts in semiconductor manufacturing. The modified Delphi method is then adopted to analyze those results. The proposed algorithm also incorporates the analytic hierarchy process (AHP) to determine the weights of evaluation. Additionally, the proposed algorithm can select the evaluation outcomes to identify the worst machine of precision. Finally, results of the exponential weighted moving average (EWMA) control chart demonstrate the feasibility of the proposed AHP-based algorithm in effectively selecting the evaluation outcomes and evaluating the precision of the worst performing machines. So, through collect data (the quality and quantity) to judge the result by AHP, it is the key to help the engineer can find out the manufacturing process yield quickly effectively.

• 한국경영과학회지
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• 제23권4호
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• pp.131-140
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• 1998

The objective of this study is to propose a new procedure to synthesize the multi-experts priorities in AHP. If multi-experts with different expertise are involved in a AHP decision, we need some way to aggregate their opinions. AHP model used to do numerical aggregation by taking only the geometric mean or the weighting geometric mean in past. To aggregate the multi-experts priorities, In this paper. we suggest a way which Decision Maker can exclude outlier matrix from group using the concept of the Compatibility and we Introduce Delphi method to use Compatibility in AHP. A numerical example is shown to illustrate the procedure.

• Journal of information and communication convergence engineering
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• 제13권2호
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• pp.97-104
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• 2015

In this paper, we propose a data envelopment analysis (DEA) and analytic hierarchy process (AHP) integrated model to improve the selection process in the acquisition of a weapon system which is the key component to the success of the project. In particular, we applied DEA in the first stage to choose a frontier group among the candidates in the selection process of the next-generation fighter system (the 3rd FX) in Korea. Then, by using the Delphi technique, we surveyed military experts and applied AHP to determine the best choice among the candidates. The results of the study match the actual decision made by the Korean government in the weapon system acquisition. The results of the proposed DEA-AHP integrated method in the selection of the next-generation fighter systems in Korea demonstrate the usefulness of the method. In this paper, we also discuss the future implications of the proposed model.

• 한국경영과학회:학술대회논문집
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• 대한산업공학회/한국경영과학회 1995년도 춘계공동학술대회논문집; 전남대학교; 28-29 Apr. 1995
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• pp.847-864
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• 1995

In this paper we present an integrated methodology for strategic planning in telecommunications standardization. Especially this paper focuses on the method of setting priorities for telecommunications SWAs(Standardization Work Areas) and related SWls(Standardization Work Items). To make a strategic plan for telecommunications standardization in which usually includes prioritization, resource allocation, standardization schedule for each SWA is based on prioritization of SWAs. Our methodology integrated various existing methods including the Analytic Hierarchy Process(AHP) and a modified Delphi technique. Recently, rapid technology evolution in telecommunications fields increases the necessity of developing more and more new standards. Also increased complexity of those technologies makes standards more complicated, more specified and more thick than the past ones. As a result, the number of SWAs and SWIs are being increased constantly. Furthermore, rapid telecommunication environment changes such as deregulation, liberalization, privatization, regionalization, and globalization surrounding standardization bring about new challenges and opportunities. Due to all these trends, strategic planning for telecommunications standardization grows more and more important. To cope with these challenges and also to make the more efficient use of the limited standardization resources including time, financial, human resources, we suggest more logical and rational approach that will be a backbone of strategic plan for telecommunications standardization. The telecommunications standardization planning process involves a MCDM(Multi-Criteria Decision Making) process. The Analytic Hierarchy Process(AHP) is a kind of MCDM approaches. Our method is based on a combination of a modified Delphi technique and an application of AHP(Liberator's spreadsheet model). Analyzed data from Delphi technique is used as inputs to ABP. In addition, we also focus on the technique how to combine group judgments and to handle a large number of comparisons. We present analyzed results including Pilot and Full Scale Survey according to the proposed process. The result of this study will be useful input for telecommunications standardization policy making and practical implementation.

• 산업융합연구
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• 제20권7호
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• pp.21-30
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• 2022

본 연구는 기업의 디지털트랜스포메이션(digital transformation) 분야에서 가장 우선하는 클라우드 기반 회계정보시스템의 성공적 도입에 영향을 미치는 주요 요인을 탐색하는데 그 주안점을 두고 있다. 따라서 기업의 클라우드 현황과 관련 선행연구를 토대로 이론을 종합하였으며, 기업의 주요 성과 요인을 조직적 요인과, 비즈니스 업무 영역, 그리고 기술적 시스템 요인으로 구분하여 조사 분석하였다. 연구분석 방법은 클라우드 기반 회계정보시스템이 도입 초기인 점을 고려하여 전문가 패널을 대상으로 델파이(delphi method)분석 기법을 통해 주요 성공 요인을 중요도에 따라 순위를 정하고, 계층적분석(AHP)방법을 통해 각 주요 요인별 상호 중요도 분석을 통해 최종적으로 주요 성과변수를 탐색하였다. 분석결과 조직적 요인으로는 기업의 지속성과, 기업 운영적 요인은 비니니스 업무 솔루션, 그리고 시스템 확성성 요인으로 분석 되었다. 본 연구는 향후 많은 기업들이 주목하고 있는 클라우드 기반 회계정보시스템의 도입과 운영에 대한 초기 도입 전략과 운영에 추가적인 유용한 정보를 제공할 수 있을 것이다.

• 대한한의학회지
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• 제44권1호
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• pp.76-87
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• 2023

Objectives: The purpose of this study is to draw priorities for candidate projects so that future inter-Korean traditional medicine cooperation can be promoted efficiently and effectively. Methods: This study used the Delphi-AHP method to derive priorities for the inter-Korean traditional medicine cooperation project. First, 33 candidate projects were selected through a data survey. In addition, the priority importance score was calculated through a 2-round mini-Delphi survey of 20 experts. The importance of 33 candidate projects was calculated by three evaluation criteria, and the weights for these three evaluation criteria were derived through the AHP method. Results: As for the weight by item, 'feasibility' was the highest with 0.6749 points, followed by 'social ripple effect' (0.1811) and 'instrumentality' (0.1439). As a result of calculating the importance score by reflecting the weight of the evaluation criteria for each project, the South's sole project, "Understanding the Status of North Korea's Korean Medicine," was the top priority, followed by the "Establishment of Strategy for Inter-Korean Traditional Medicine and Cooperation." Conclusions: As a result of this study, experts now believe that it is important to prioritize the highly feasible South Korean independent project in the field of traditional medicine between the two Koreas. This will serve as the basis for promoting cooperative projects in the event of future changes in the inter-Korean situation.