• Title/Summary/Keyword: Delivery service

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The Antecedents of Consumer's Perceived Value and Repurchase Intention in the O2O Food Delivery Service Value Chain (O2O 음식배달서비스에서 있어서의 소비자의 지각된 가치와 재구매 의도에 대한 선행요인 연구)

  • Wenzhou Zheng;Anurag Agarwal;Kwangtae Park
    • Journal of Service Research and Studies
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    • v.13 no.2
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    • pp.1-23
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    • 2023
  • In this study, we try to discover some success factors, for the entire value chain of the O2O food delivery industry in China, from ordering to delivery. We study the influence of three aspects of the value chain, namely, (1) the mobile platform, (2) the restaurant and food and (3) the delivery service, on the perceived value and repurchase intention of customers. Using structural equation modeling, we develop a structural research model with seven sets of hypotheses relating various independent variable constructs (platform, restaurant, and delivery) and dependent constructs (perceived value and repurchase intention). We find that usefulness of mobile app, the food condition and the availability of offline restaurants were significant antecedents for perceived value and repurchase intention. In addition, fair pricing was a significant antecedent for repurchase intention.

Self-adaptive Content Service Networks (자치적응성 컨텐츠 서비스 네트워크)

  • Hong Sung-June;Lee Yongsoo
    • Journal of the Korea Society of Computer and Information
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    • v.9 no.3
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    • pp.149-155
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    • 2004
  • This paper describes the self-adaptive Content Service Network (CSN) on Application Level Active Network (ALAN). Web caching technology comprises Content Delivery Network (CDN) for content distribution as well as Content Service Network (CSN) for service distribution. The IETF working group on Open Pluggalble Edge Service (OPES) is the works closely related to CSN. But it can be expected that the self-adaptation in ubiquitous computing environment will be deployed. The existing content service on CSN lacks in considering self-adaptation. This results in inability of existing network to support the additional services. Therefore, in order to address the limitations of the existing networks, this paper suggests Self-adaptive Content Service Network (CSN) using the GME and the extended ALAN to insert intelligence into the existing network.

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A Study on the Walking Time to Drop off Parcels on the Design of VRP Heuristic for Parcel Delivery Services (택배배송 VRP 해법 설계를 위한 도보전달소요시간에 대한 연구)

  • Park, Sung-Mee;Moon, Gee-Ju
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.35 no.2
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    • pp.189-195
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    • 2012
  • Parcel delivery services are a bit different from general vehicle routing problems since the services require a deliver's walking time to give the parcel to the customer. This time takes more than 1/4 of total delivery time, but it is ignored for the convenience of algorithm design in general. The walking time is too big to be ignored if we need to estimate necessary delivery time precisely as much as possible, or to design a heuristic with varying vehicle moving speeds in metropolitan area. For these reasons, the walking times are surveyed and analyzed to use on the design of VRP heuristic for parcel delivery services in this research.

A Comparison of Medical Care Services by Type of Medical Care Facility -In cases of normal spontaneous vaginal delivery and acute appendicitis- (의료기관 종류별 진료내역 비교 -정상분만과 급성 충수염을 중심으로-)

  • Lee, Young-Doo
    • Journal of Preventive Medicine and Public Health
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    • v.18 no.1
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    • pp.41-50
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    • 1985
  • To find out the differences in medical practice according to the environment of patient care and managerial situation of the medical care institutions, normal spontaneous vaginal delivery and acute appendicitis were selected, which is suitable for comparison because of their high comparability. A total of 473 cases of normal spontaneous vaginal delivery and 408 cases of acute appendicitis was sampled from the claims to Korea Medical Insurance Cooperations during January to June 1984. Complicated cases were excluded from population and sampling was restricted from 40 to 60 percentile for total charges by the type of medical care facility in order to rule out the influence originating from case mix. Important items representing type and quantity of medical care service were compared by type of facility. Major findings are as follows : 1. University hospital shows the highest in charges per case and decrease in order of general hospital, and clinic. 2. In case of normal spontaneous vaginal delivery, average length of stay shows statistically significant difference by type of facility. 3. Charge amount for each service item affected by practice pattern shows statistically significant difference mostly by type of facility. It is suggested that medical practice pattern is different by type of facility for medical services. 4. Difference in total medical expenditure by type of facility is affected more with charges for materials, consumables and drugs than with fee for service activity. 5. In administering drugs to patients, hospital and clinic show higher injection rate than university and general hospital. 6. Clinical Laboratory tests were common in order of uninalysis, hemoglobin, hematocrit, white blood cell count, urine microscopic examination in cases of normal spontaneous vaginal delivery; white blood cell count, urinalysis, hemoglobin, hematocrit, urine microscopic examination, white blood cell differential count, in cases of acute appendicitis. 7. The result for Laboratory test and Radiologic study shows extreme difference by type of facility. Test rate is lowest in clinic and increase hospital, general hospital, and university hospital in order, both in type and frequency.

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Drone Delivery Service Commercialization Plan Study (드론 택배서비스 실용화 방안 연구)

  • Kang, Ho-Jeung
    • The Korean Journal of Air & Space Law and Policy
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    • v.35 no.2
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    • pp.281-312
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    • 2020
  • Despite the recent economic difficulties, the on-line market is overtaking the off-line market. Since US Amazon CEO Jeff Bezos mentioned that a delivery service using drones is possible, it has been creating new perspectives and values that have never been seen before. Drones are being used in various fields. Among them, the delivery service using drones will be the future growth engine of Korea in cooperation with the 4th industrial revolution. However, as drones are put into practical use, problems such as human life and property damage and personal information protection due to public collisions or falls are expected. The practical use of future drones is inevitable, not optional. As a method for commercialization of drones, first, securing safety through drone use and securing a national certification system, which is the minimum standard system for drone safety, and second, securing various infrastructures by activating drone use, and third, aviation regulations and personal information protection, etc. It needs to be supplemented in terms of laws and regulations.

Current Status of Meal Box Service Management for Children from Low-income Families During Summer Vacation (여름방학 중 결식아동 도시락 제공 기관의 운영관리 실태)

  • Yoon, Bo-Rham;Yoon, Ji-Hyun;Shim, Jae-Eun;Kwon, Soo-Youn
    • Korean Journal of Community Nutrition
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    • v.14 no.2
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    • pp.206-215
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    • 2009
  • The purpose of this study was to investigate the current status of foodservice management in organizations delivering meal boxes for low-income children during summer vacation. A survey was conducted with persons in charge of meal box production and service of these organizations via mail. Out of 114 questionnaires distributed nationwide, 100 were analyzed(87.8% analysis rate). Over half(53%) of the organizations delivered meal boxes consisting of rice and side dishes while the rest delivered side dishes only. About 81% of the organizations received KRW 3,000 per meal from their local governments and the rest received KRW 3,500. Only 28% of organizations had employed a dietitian. Over one-third(38%) of the respondents were unaware of the official nutritional standard of the foodservice program for low-income children during vacation. Most of the organizations(94%) had menu planned in advance. The average percentage of food cost was 84.1%. Over 40% of the organizations did not keep food samples for sanitation test(43%) and did not take any measures for keeping food temperature during delivery(45%). The organizations delivering rice and side dishes were more likely to be located in cities rather than rural areas and received higher reimbursement rate. The organizations receiving reimbursement of KRW 3,500 or hiring a dietitian were more likely to use standardized recipes, keep food samples for sanitation test, or take measures for keeping food temperature during delivery compared to the counterparts. Respondents reported that increasing reimbursement rate was the most necessary for improving the quality of meal box. This study results showed that the meal box delivery service for low-income children was not properly managed during the vacation, with regards to menu planning and food production. It is recommended that reimbursement rate for meal boxes should be adjusted depending on meal box types and local conditions.

Design and Implementation of Data Binder for Dynamic Data Delivery in Healthcare Service (헬스케어 서비스에서 동적인 데이터 전달을 위한 데이터 결합기 설계 및 구현)

  • Kang, Kyu-Chang;Lee, Jeun-Woo;Choi, Hoon
    • Journal of KIISE:Computing Practices and Letters
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    • v.15 no.12
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    • pp.891-898
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    • 2009
  • This paper suggests producer/consumer-based Data Binder enabling applications and biomedical devices developed by mutually different vendors to transfer data dynamically. Data Binder is implemented as a bundle of OSGi platform providing component-based programming model and service-oriented operation architecture. Data Binder complements the disadvantage of OSGi WireAdmin service enabling static data delivery between a producer and a consumer of data. Data Binder normalizes an application requirement as an application descriptor and a device capability as a device descriptor so that it enables dynamic data delivery by making data producer/consumer pair in runtime. Therefore, Data Binder can be used as a connection management of a data link between a data producer and a data consumer in sensor-based application development. The object of this paper is to provide the facility of the healthcare service development by separating a data producer such as a biomedical device from a data consumer such as a healthcare application.

An Analysis of User Satisfaction on STI Document Delivery Service (과학기술분야 원문제공서비스에 대한 이용자 만족도 분석 - KISTI를 중심으로)

  • Kim, yong-yul;Yoo, su-hyeon
    • Proceedings of the Korea Contents Association Conference
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    • 2009.05a
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    • pp.1195-1199
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    • 2009
  • Each country has tried to collect and utilize sci-tech information which is the critical factor for the technology innovation of the nation. The national science and technology information center has the main role for finding, acquiring, and utilizing S&T information scattered all over the world. Korea Institute of Science and Technology Information delivers almost 300,000 articles to the users every year. As the quantity of information increases rapidly, its source, its storage media and its delivery method become diverse. This study analyzes the user satisfaction on S&T document delivery service of the national information service center generally. The ultimate aim of this study is to improve the quality of the document delivery service and meet the users' requests in the changeable information circumstance.

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Nutritional Risk of the Elderly Receiving a Home-Delivered Meal Service Program and the Factors for Nutritional Risk (가정배달급식 수혜 노인의 영양위험도와 영양위험도에 미치는 요인)

  • Yi, Na-Young;Choi, Jung-Hwa
    • Korean Journal of Community Nutrition
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    • v.24 no.3
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    • pp.197-207
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    • 2019
  • Objectives: This study examined the characteristics and nutritional risk of the elderly who receive home delivery services. We then analyzed the effects of the characteristics of the elderly who receive the home-delivery meal service on their nutritional risk. Methods: A total of 220 respondents who receive home-delivery meal service in Seoul participated in the survey. The survey consisted of the characteristics of the elderly (health status, tooth condition, physical activity, social participation activity, depression and relationship with neighbors), nutritional risk assessment and other general matters. The data was analyzed by using the SPSS program. Cross-tabulation analysis, t-test, correlation analysis and regression analysis were all conducted. Results: 47.0% of the subjects were under 80 years old and 53.0% were over 80 years old, The nutritional risk score, as evaluated by a Nutrition Screening Initiative (NSI) checklist was 10.7 points, and the high nutrition risk group was 91.5% of the subjects. The subjective self-health status score was 2.24 points (out of a total of 5 points) and the tooth status score was 3.30 points. The physical activity level was 2.17 points for the under 80 years old group and 1.76 points for the over 80 years old, and there was a significant difference according to age (p<0.01), The higher the health status, tooth condition, physical activity and social participation activity level, the lower was the nutritional risk. Further, the higher the degree of depression, the higher was the nutritional risk. Conclusions: For the healthy life of the elderly in the community, various welfare policies should be planned to increase social participation as well as to promote physical health and reduce depression.

A Case Study on Freshcode for the Food Online Platform Business: A Focus on the Lean Start-Up (푸드 온라인 플랫폼 비즈니스 프레시코드 사례: 린 스타트업 방식을 중심으로)

  • Kim, Cha Young;Park, Cheol
    • Journal of Information Technology Services
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    • v.20 no.5
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    • pp.89-104
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    • 2021
  • Food delivery service combined with IT technology and HMR (Home Meal Replacement) are rapidly growing due to the COVID-19. Recently, the demand for salads along with HMR has increased among office workers in their 20s and 30s who are interested in health and beauty. Freshcode is a food startup with 6 years of experience that started selling salad products through O2O service. Freshcode applied for a patent for a service that collects orders from nearby areas and delivers them on the same day to a designated delivery address 'FCOSPOT' to save shipping costs. In March 2021, in recognition of the growth potential of the regular delivery service, Freshcode received an investment of 6 billion won in Series A. This study may have practical implications to early-stage startups and scale-up stage startups through a longitudinal case study on the growth of a single company. As for the research method, the lean startup methodology and lean canvas were used in the early stage of startup. In particular, the process of the build-measure and learn feedback-loop, which is the core of lean startup methodology, was applied to each major decision-making step. In the scale-up stage after 5 years, the business model canvas was used to schematize the growth as a food online O2O platform to verify continuous innovation. This case study has three main findings. First, the idea of 'FCOSPOT' was successfully implemented through the Lean Startup methodology. Second, Freshcode demonstrated the scalability of the differentiated business model of shared base delivery O2O. Third, a key factor of success was the digital integrated communication operation strategy that maximizes the experience for the created customers.