• 대한인간공학회지
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• 제36권2호
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• pp.157-168
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• 2017

Objective: This study aims to understand the motorcycle accident characteristics of food delivery workers and to present basic guidelines on accident prevention through accident. Background: It is known that food delivery workers have a high ratio of self-employed and youth workers, and occupations with frequent disasters. Therefore the occupation is known to really be in need of accident prevention policy. Method: This study analyzed the data of motorcycle crashes of 1,310 food delivery workers that have been approved as on-duty industrial crashes since 2015. The accident characteristics were examined by dividing them into driver related factors and accident related factors. Results: Among the motorcycle crashes of food delivery workers, 99.2% of the victims were males, 82.6% had less than six months of work experience. 76.2% of the victims were employed by the companies with less than five workers. In addition, there was a difference in accident characteristics according to age, type of cuisine, accident time of the day, injured organs and injured body part. Conclusion: The results of this study can be used as baseline data to devise systematic measures to prevent motorcycle crashes of food delivery workers. Application: Preventative measures for novice young part time workers including safety education/training need to be established.

• 한국안전학회지
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• 제37권1호
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• pp.70-77
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• 2022

The total number of Korean restaurants using delivery applications has substantially increased from 7.6% in 2018 to 11.2% in 2019. In 2020, the gross sales in the food delivery service market reached approximately 17 trillion won; this amount is virtually six times that in 2017 (i.e., 2 trillion won). Meanwhile, the annual average death toll of motorcycle riders increased by 3.5%, whereas the number of deaths due to other traffic accidents decreased by 8.2%. Consequently, the foregoing has become a critical social problem. Despite the continuing increase in the number of delivery riders due to the rapid expansion of the delivery industry, no appropriate safety management system has been established. Moreover, the government is experiencing difficulties in assessing the exact situation because of the absence of competent authority. In this study, fundamental data on the characteristics of delivery work and motorcycle accidents were collected through surveys and interviews; then, the influencing factors of traffic accidents were analyzed. Different influencing factors were identified: work experience as a rider; number of deliveries; whether to accept delivery requests in transit; manner of accepting delivery requests; and traffic law violations, such as speeding (for faster delivery) and running a red light. Because the motorcycle delivery industry has a relatively low job-entry barrier (i.e., special qualifications are not required), the riding skills of riders must be improved, and delivery companies must be technically developed to achieve a safe working environment. The results of this study can be utilized as fundamental data for system development or structural improvement of the delivery industry.

• 대한인간공학회지
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• 제35권5호
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• pp.465-472
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• 2016

Objective:This study is on the characteristics of motorcycle accidents occurring in the mail delivery process by skill level. Background: The tendency of delivery postmen's driving in a hurry may become the cause of accidents since there is a constraint that delivery should be completed within a limited time. Method: This study analyzed the traffic accident data of 259 delivery postmen, who had been approved as occupation-related industrial accident victims from 2009 to 2012, by their work experience in view of season, day of the week of an accident occurrence, accident occurrence time, accident cause, collision type, and driving situation. Results: Accident characteristics of delivery postmen show that the ratio of accidents occurring to those who had less than 10 years of work experience was high. There were many motorcycle collisions in winter and summer by season and an unexpected object, along with road condition, took up 70.7% of the accident sources. There were no differences in accident occurrence time, the day of the week, season, accident source, and collision type between the group of delivery postmen with less than 10 years of work experience and those with 10 years or more of work experience. However, there was a difference in distribution of driving condition. Conclusion and Applications: The results of this study can be used to present the policies or guidelines for the accident prevention of delivery postmen since the results show the characteristics of the injured and accident occurrence characteristics in relation with the delivery postmen's motorcycle collisions.

• 대한안전경영과학회지
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• 제24권2호
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• pp.41-50
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• 2022

The food delivery platform labor market has been continuing to grow rapidly in Korea, which resulted in traffic accident increases of delivery riders. To prevent traffic accidents while delivery, this study conducted a survey for 462 delivery riders and analyzed the statistical relationships of delivery characteristics and risk perception with delivery accidents. The results of this study revealed that riders with young age (20s: 46.6%) and/or low delivery experience (less than 1 year: 50.6%) had significantly higher proportion of accident experience than other age groups (over 40s: 36.2%) and high delivery experience (more than 2 years: 36.4%). In addition, side job riders (61.5%) showed significantly higher proportion of accident experience than main job riders (39.1%). The riders with accident experience had more number of deliveries per hour (weekday: 3.56, weekend: 3.91) than the riders without accident experience (weekday: 3.29, weekend: 3.68). Lastly, the riders with accident experience rated significantly higher perceived level of risk on weather, violation of traffic laws, uninspected motorcycle, receiving calls while driving, missing safety training, missing personal protective equipment than the riders without accident experience. This study suggested four aspects based on the study results to prevent traffic accidents for delivery riders.

• Safety and Health at Work
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• 제14권2호
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• pp.207-214
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• 2023

Background: Occupational safety issues related to food delivery riders emerge with evidence of an increase in associated traffic accidents and injuries along with the rapid growth of the online food delivery business. This paper focuses on food delivery riders' job stress and investigates its relationships with both antecedents and risky riding outcomes. Method: Survey data were collected from 279 Taiwanese food delivery motorcycle riders and analyzed using hierarchical regression analysis. Results: The results show that job overload and time pressure positively impact riders' job stress, while self-efficacy slightly reduces job stress. Job stress positively leads to risky driving behavior and distraction. In addition, time pressure can strengthen the impact of job overload on job stress. Riders' risky riding attitude can also strengthen the impacts of job stress on risky riding behaviors and distraction. Conclusion: This paper advances the literature on online food delivery as well as the occupational safety improvement of food delivery riders. Specifically, this study provides insights into the job stress of food delivery motorcycle riders and the effects of job characteristics and risky behavioral consequences.

• 한국ITS학회 논문지
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• 제21권1호
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• pp.182-192
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• 2022

이륜차 전체 사고는 연평균 10.01% 증가하며, 사망자 수 또한 2.64% 증가하는 추세이다. 사륜차의 경우 도로에서 안전 운전을 강제할 수 있도록 단속 카메라가 설치되어있다. 그러나 이 단속 카메라는 사륜차 단속이 주목적이기 때문에 이륜차 단속 기능을 기대할 수 없다. 이륜차 단속은 현장 인력 투입을 통한 현장 단속에 의존할 수밖에 없다. 최근 이륜차 위법 행위 단속을 위해 경찰청에서는 '경찰청 SMART 국민제보'를 통한 이륜차 위법 행위를 국민 신고를 통해 수행 중이나 장기 지속되기 어렵다. 인력을 지속적으로 투입해야하는 유인 단속의 효과를 극대화 시킬 수 있는 적절한 단속 방안의 마련이 필요하다. 본 연구를 통해 배달 이륜차 라이더를 관리할 수 있도록 하는 제도적 장치인 배달 이륜차 라이더 자격증 ID 4종을 제안하였다. 또한, 배달 이륜차 자격증 ID 체계를 활용한 단속 실험을 수행하여 배달 이륜차 라이더 자격증 단속이 가능 여부를 D-MESO 프로그램을 통해 확인하였다.

• 한국안전학회지
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• 제37권6호
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• pp.118-127
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• 2022

This study analyzes the characteristics of occupational accidents of food delivery via motorcycle in terms of accident probability and work-days. Depending on their employment status, food-delivery workers were divided into "employed" workers (who work for restaurants) and "special-type" workers (who work for delivery platforms). Collected data include occupational accident-information during the last two years (1,468 cases for employed workers and 4,899 cases for special-type workers) and their risk information such as age, work experience, accident location, season of the accident, and weather conditions. The study finds that special-type workers had a significantly higher accident probability for the younger age group (80.8%), while employed workers had more accidents in both 20's or younger (34.9%) and 50's or older (25.4%). The number of work-days-lost was higher for special-type workers with less work experience, and it decreased with increasing work experience. Moreover, the chance for accidents was higher at night time (55%) than for day time (45%) for special-type workers as well as for employed workers. The number of work-days-lost was higher in foreign workers (180.79 days) than in Korean workers (121.44 days). Accident probability (30.7%) and work-days-lost (136.2 days) was higher in winter than in other seasons. In addition, accidents-per-day was higher on snowy days (12.7 cases per day) than rainy (8.1) and windy days (7.1). In addition, it was found that deadly accidents mainly caused injuries to face, head, and chest, while non-deadly accidents affected mainly the legs and feet. This study enables the development of better policies to prevent accidents of food delivery workers.

• 자동차안전학회지
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• 제10권1호
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• pp.6-11
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• 2018

Recently, many drivers of two-wheeled motorcycles in leisure and express delivery industries etc. brought increasing issues for the motorcycle safety. This paper has studied the structural safety of two-wheeled motorcycles considering the regulations for stand, rear registration plate and anti-tampering measures. The authors have investigated and compared a variety of international and domestic regulations and specifications for structural safety of those components. Detailed experimental procedures of stand, mounting for rear registration plate and anti-tampering measures are proposed to secure the two-wheeled motorcycle safety and the outcomes of this study can be used to confirm the Korean motor vehicle safety standards.

• 대한공간정보학회지
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• 제25권2호
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• pp.39-47
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• 2017

이륜차의 사고 원인에 관한 일반적인 연구는 활발히 진행 되고 있지만 배달 업무라는 특수한 작업 환경에서 발생하는 집배 이륜차의 사고에 관한 연구는 보편적으로 이루어지지 않고 있다. 본 연구는 브이월드 오픈 플랫폼을 활용하여 집배원의 이륜차 운전행동과 배달 업무 부하 정도를 파악하기 위해 배달 경로에 따른 운전 행동을 지도상에 실시간으로 시각화하였다. 분석 결과의 현장 검증을 위해 실제 송파, 서청주, 및 강서 우체국에서 근무하는 집배원들을 6명씩 선별하여 참가하였으며, 배달지역의 지리적 요인 등이 운전행동에 영향을 주는지 확인 하였다. 수집한 이륜차 운행 GPS 데이터를 분석한 결과, 집배원의 안전과 배달 부하의 평준화 실현을 위한 정부의 노력에서 불구하고 각 집배원이 근무하는 지역 및 배달 구역에 따라 업무의 부하 및 이륜차의 운전 행동이 상이함을 발견하였다.

• 대한교통학회지
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• 제29권4호
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• pp.7-15
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• 2011

도심 교통체증 감소와 물류의 신속한 이동을 위해 1990년대 초반 등장한 퀵서비스산업은 이륜자동차의 증가를 가속화 했으며, 경제발전에 따라 250CC 이상 대배기량의 이륜자동차들도 레저용으로 급증하고 있는 추세를 보이고 있다. 사고발생추세에서 전체교통사고대비 2005년 5.7%, 2008년 8.3%로 점차 증가추세를 보이며 사망률 또한 증가하고 있다. 본 연구에서는 이륜자동차의 자동차전용도로 통행에 대한 위험도를 알아보고자 서울시 연속류 도로를 대상으로 이륜자동차의 법규위반율과 차로변경 행태, 주행속도 행태를 분석하였으며 사고시의 차량충격량을 PCCRASH 시뮬레이션으로 산출하였다. 분석 결과, 차로변경시간과 평균통행속도가 일반차량과 상이하며 도로정체가 발생할 경우 부적절한 주행행태를 보이는 것으로 나타났다. 정부의 이륜자동차 자동차전용도로 허용 검토에 있어 본 연구는 허용여부를 판단하는데 도움이 되며 이륜자동차의 주행 행태를 연구하는데 기초자료로 활용할 수 있다.