• 산업융합연구
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• 제15권2호
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• pp.27-36
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• 2017

본 연구에서는 카노 모형과 설문조사를 바탕으로 O2O 배달 앱의 서비스 품질 요인을 분석하고, 서비스 품질을 몇 가지 차원별로 분류하였다. 분석 결과, 일원적 품질요소로는 정확한 정보전달, 다양한 종류의 음식점, 지불방식의 다양성, 메뉴선택의 다양성, 불편사항 해결, 서비스의 친절도, 음식의 맛과 질, 위생과 청결, 간편 결제 시스템 등이었고, 매력적 품질요소로는 최신 정보 업데이트, 신뢰성 있는 이용후기, 다양한 주문방법, 신속한 배달, 브랜드 이미지, 할인 포인트 결제 및 적립 등이었다. 당연적 품질요소는 나오지 않았지만, 불편사항 해결이 당연적 품질요소에 가까운 것으로 나타났다. 무관심 품질요소로는 정보알림 서비스와 이벤트 및 판촉이었다. 본 연구결과는 O2O 배달 앱 서비스 업체들이 어떤 서비스 품질요소에 집중해야 하는지 전략을 수립하는데 많은 도움을 줄 수 있을 것으로 기대한다.

• 한국정보시스템학회지:정보시스템연구
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• 제30권2호
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• pp.215-241
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• 2021

Purpose The purpose of this study is to analyze the impact of perceived value on the intention of continuous use of food delivery app services form the perspective of restaurant owners. We adopt the value-based acceptance model (VAM) in order to derive influential factors (i.e., perceived benefits and perceived sacrifices) that affect perceived value, which in turn leads to the continuous use of food delivery app services. In addition, the moderating role of restaurant type in the relationship between perceived benefits/sacrifices and perceived value. Design/methodology/approach An online survey was conducted on restaurant owners who are using domestic food delivery app services. Samples were collected using the quota sampling method in accordance with the current market share of food delivery app services. A total of 235 participants (restaurant owners) were identified as a valid sample and used for the final analysis. Findings Research findings of the study are as follows. First, sales increase and operational effort decrease among perceived benefits had a significant positive impact on perceived value. Second, perceived cost among perceived sacrifices had a significant negative impact on perceived value. Third, perceived value had a significant positive effect on the intention of continuous use. Finally, the moderating role of restaurant type was found only in the effect of operational effort decrease on perceived value.

• 응용통계연구
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• 제28권5호
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• pp.977-990
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• 2015

우리나라는 세계적으로 배달음식 문화가 가장 많이 발달한 나라 중에 하나로 최근에는 일인가구의 증가와 배달앱 시장의 발달과 함께 그 성장 속도 또한 눈부시게 증가하고 있다. 따라서 배달음식 이용에 큰 영향을 미칠 것으로 예상되는 날씨와 날짜별 변수를 고려하여 시간대별 배달음식 이용건수를 예측함으로써 소비자와 생산자 모두에게 이익을 주는 예측모형을 찾고자 한다. 본 연구의 목적은 다양한 데이터마이닝 기법을 이용하여 2014년도 배달음식 통화건수를 예측하는데 있다. 예측에 사용되는 회귀 모형은 선형회귀모형, 랜덤 포레스트, 그래디언트 부스팅, 서포트 벡터 기계, 신경망, 로지스틱 회귀모형으로 총 6가지이다. 고려되는 배달음식 업종은 총 4가지(족발/보쌈정식, 중국음식, 치킨, 피자)로 크게 두 가지 방법을 이용하여 각 업종별 배달음식 이용건수를 예측하였다. 첫 번째 방법은 총 이용건수와 각 업종별 배달음식 이용비율을 곱하여 각 업종별 배달음식 이용건수를 예측하는 것이고, 두 번째 방법은 각 업종별 모형을 세워 각 업종별 배달음식 이용건수를 예측하는 방법이다. 최종적으로 선택된 모형은 방법 1에서는 신경망 모형과 선형회귀모형이며, 방법 2에서는 신경망 모형이었다. 방법 2보다는 방법 1로 구한 결과가 더 예측력이 좋은 것으로 나타났다.

• Journal of Information Science Theory and Practice
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• 제4권3호
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• pp.57-70
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• 2016

Purpose The purpose of the study is to identify the need of a mobile based library information and service delivery system in developing countries, identify the services that are possible to provide with the help of mobile phones and their applications, design a mobile based library information and service delivery system, and identify major challenges regarding mobile based library information and service delivery systems.Design/ Methodology/ Approach The research is exploratory in nature. This paper is based on a review of literature, survey information, and on the author’s own viewpoints. A comprehensive search of scientific literature has been done along with a survey for validating the necessity of designing mobile based library information and service delivery systems. Responses to closed-ended questions in particular on 7-point Likert scales were analyzed using the descriptive analysis techniques of SPSS 20.0 and responses to other closed-ended questions were analyzed using general statistics.Findings The research indicates that users of academic libraries, especially students and faculty members, have a positive notion regarding designing and implementing a mobile based library information and service delivery system. It also reveals user opinions regarding the possible problems associated with the design and implementation of a mobile based library information and service delivery system.Originality The paper explores mobile based library information and service delivery systems for better and faster service provision to its potential users.

• 대한전기학회:학술대회논문집
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• 대한전기학회 1998년도 하계학술대회 논문집 C
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• pp.1059-1062
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• 1998

This paper which can simulate FRIENDS(Flexible Reliable Intelligent Electrical eNergy Delivery System) model of distribution electrical system presents a new algorithm. In the operation of FRIENDS model, dispersed energy storage(DES) systems have an important role. We can use the active and reactive power of DES to control customer's voltage. In this, the former means load levelling operation and the later means voltage control operation of DES. We focus our research on load levelling operation of DES. We develope an algorithm to get an optimal capacity and operation schedule of DES and then apply it to the FRIENDS model. The results show the effectiveness of the proposed method.

• 경영과학
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• 제19권2호
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• pp.75-89
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• 2002

According to the fast-paced environment of information technology and improving customer services, the design activities of logistics systems improve customer centric services and delivery performance implementing e-logistics system. The fundamental design issues that arise in the delivery system planning are optimizing the system with minimum cost and maximum throughput and service level. This study is concerned with the integrated model development of delivery system with customer responsive service level for DCM, Demand Chain Management. We used a two-step approach for this study. First, we formulated the supply. center facility planning using stochastic set-covering problem and assigned the customers to the supply center using clustering algorithm. Second, we developed vehicle delivery planning for a supply center based on GIS, GIS-VRP. Also we developed a GUI-type computer program for proposed method for supply center problem using GIS and Geo-DataBase of Busan area. The computational results showed that the proposed method was very effective on a set of test problems.

• 한국윤활학회:학술대회논문집
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• 한국윤활학회 1997년도 제26회 추계학술대회
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• pp.225-231
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• 1997

This paper reports on the theoretical study of the delivery pressure ripples of a positive displacement vane pump which is widely used for automobile power steering. Pressure ripples occur due to the flow tipples which induced cam ring profiles and reverse flow from the delivery ports. In this paper, the mathematical model for analyzing the pressure ripples has been presented, and set of the differential equationshave been solved using the Runge-Kutta method. As the results of analysis, instant ideal flow ripples, internal pressure, delivery pressure ripples, and delivery flow ripples have been presented. Internal pressure was related to delivery pressure variations, and amplitude of pressure tipples was increased with rotational speed and delivery pressure.

• 한국물환경학회지
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• 제25권4호
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• pp.580-588
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• 2009

In this study daily flow rates and delivered pollutant loads of Nakdong river basin are simulated with modified TANK model and minimum variance unbiased estimator. Based on the simulation results, flow duration curves, load duration curves, and delivery ratio duration curves have been established. Then GIS analysis is performed to obtain several hydrological geomorphic characteristics such as watershed area, stream length, watershed slope and runoff curve number. Finally, multiple regression analysis is carried out to estimate empirical equations for pollutants delivery ratio. The results show that there is positive relation between the flow rates and delivery ratios, and the proposed empirical formulas for delivery ratio can predict well river pollutant loads.

• 대한의용생체공학회:의공학회지
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• 제43권2호
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• pp.94-101
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• 2022

Recent advancement of micro/nano technology enables the development of diverse micro/nano particle-based delivery systems. Due to the multi-functionality and engineerability, particle-based delivery system are expected to be a promising method for delivery to the target cell. Since the particle-based delivery system should be delivered to the various kinds of target cell, including the cardiovascular system, cancer cell etc., it is frequently decorated with multiple kinds of targeting molecule(s) to induce specific interaction to the target cell. The surface decorated molecules interact with the cell surface expressed molecule(s) to specifically form a firm adhesion. Thus, in this study, the probability of adhesion is estimated to predict the possibility to form a firm adhesion for the multi-ligand decorated particle-based delivery system.

• 한국물환경학회지
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• 제25권5호
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• pp.792-802
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• 2009

The objective of this study is to construct the watershed management system with link of the non-point sources model and to estimate delivery ratio duration curves for various pollutants. For the total water pollution load management system, non-point source model should be performed with the study of the characteristic about non-point sources and loadings of non-point source and the allotment of pollutant in each area. In this study, daily flow rates and delivered pollutant loads of Nakdong river basin are simulated with modified TANK model and minimum variance unbiased estimator and SWAT model. Based on the simulation results, flow duration curves, load duration curves, and delivery ratio duration curves have been established. Then GIS analysis is performed to obtain several hydrological geomorphic characteristics such as watershed area, stream length, watershed slope and runoff curve number. As a result, the SWAT simulation results show good agreements in terms of discharge, BOD, TN, TP but for more exact simulation should be kept studying about variables and parameters which are needed for simulation. And as a result of the characteristic discharges, pollutants loading with the runoff and delivery ratios, non-point sources effects were higher than point sources effects in the small-scale test bed of Nakdong river basin.