• Title/Summary/Keyword: Decision Making Authority

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A Study for the Effect of Internal Marketing on Airport Employees' Customer-Oriented Attitude Considering Their Emotional Labor (공항상주직원의 감정노동에 대한 내부마케팅과 고객지향성에 대한 연구)

  • Lee, In-Hwan;Kim, Kee-Woong;Park, Sung-Sik
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.23 no.2
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    • pp.32-39
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    • 2015
  • Airport is not only a public facility but a place where multiple cultural and ethnic groups are visiting. It has been reported though several researches that the level of emotional labor is more heavier than any other job. The more complex our society become, the more frequently emotional labor has been focused. Emotional labor became recently the issue of integrated studies above. Considering the level of emotional labor of airport employees, this paper believes their emotional labor has not been focused compared to such as tourism and service industry. This paper tried to research empirically the impact of internal marketing on airport employees' customer-oriented attitude based on their emotional labor using SEM (Structural Equation Modeling). According to the SEM results, it was proven that 'Autonomy of Airport Employee', a latent variable of internal marketing has a significant negative effect on employees' outside emotion. The outside emotion has also a significant effect on their customer-oriented attitude. It could be concluded the effort to increase decision making authority of employees should be implemented to provide them with deeper customer oriented insight.

A Study on the Information Seeking and Utilization of College Students at the Time of Their Political Decision Making During Elections (정치적 의사결정이 필요한 선거기간동안 대학생의 정보 탐색 및 활용에 관한 연구)

  • Lee, Jeong-Mee
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.28 no.1
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    • pp.293-315
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    • 2017
  • This study investigated how college students seek and use information sources at the time of their decision making (especially during elections on this study). More than 360 students in 12 colleges located in Seoul were randomly selected and participated in this study. The survey asked them what kind of information sources they use at the time of their decision making as well as when they use information as usual. Several criteria for information evaluation were adopted to analyze information attributes and information seeking behavior of the population. Compare to the previous studies, Internet resources are more used than ever, information credibility and authority affected more to the population's political decision making. Additional examinations were executed to see deeper story of their information seeking at the end.

Effects of Decision Making Style and Working Conditions on Organizational Effectiveness : Focused on R&D Employee of Small Business (성격유형 중 의사결정유형과 근무환경이 조직유효성에 미치는 영향 : 중소기업 연구개발 인력을 중심으로)

  • Park, Jung-Oun;Chung, Young-Bae
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.36 no.2
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    • pp.63-73
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    • 2013
  • Nowadays, the human resources of an organization are very important in order to survive in competitive business environment. This study investigates the influence of four decision-making styles in Myer-Briggs Type Indicator (MBTI) and working conditions on organizational effectiveness. Job satisfaction and immersion have been regarded as key conceptions of organizational effectiveness. The result of this study has shown that organizational effectiveness are influenced by personality types and working conditions. Based on the result, an enterprise must provide working conditions which are conducive and suitable for all decision-making styles. For ST-type, the composition of good relationship with superiors, clear organization's visions and goals and rewarding compensation on original idea contribution need to be provided. On the other hand, autonomic authority and job assistance in co-worker are more suitable for NT-type. Finally, in the case of SF-type, the organization must give job assistance in co-worker.

Time Resource Transfers of Married Couples to Their Parents on Decision-Making Power (배우자간 의사결정력에 따른 노부모로의 시간자원 이전)

  • Yoon, Won-Ah
    • Journal of the Korean Home Economics Association
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    • v.48 no.4
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    • pp.83-102
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    • 2010
  • This paper investigates whether intra-household bargaining power affects couples' caregiving decisions during instances of competing parental demands for assistance. The primary focus is on examining how partners' bargaining power influences the relative allocation of time resources between parents and parents-in-law, assuming that children prefer to transfer caregiving resources toward their own parents over their parents-in-law. The findings in this study reject the bargaining theory that couple's parental care behavior results from a bargaining process between the husband and the wife. More specifically, the results did not clearly show that children prefer to transfer caregiving resources toward their own parents over their parents-in-law. Decision-making power, measured by final decision-making authority, also failed to affect the relative care transfers.

A Study on the Early Detection System on Altering Course of a Target Ship(2) (선박충돌 회피능력 향상을 위한 선회조기 감지시스템 연구개발(2))

  • Choi, Woon-Kyu;Jung, Chang-Hyun
    • Journal of Korea Ship Safrty Technology Authority
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    • s.38
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    • pp.69-77
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    • 2015
  • If we don't know the intention of altering course of a target ship when being in a head-on or a crossing situation, we may be confused about our decision making to change our course for collision avoidance and be in a danger of collision. In order to solve these problems, we need to develop an automatic detection system on altering course of a target ship for efficient collision avoidance. In this paper, we proposed an early detection system on altering course of a target ship using the steering wheel signal. This system will contribute to the reduction of collision accidents and also be used to the VTS system and the analysis of marine accidents.

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A Study on the Early Detection System on Altering Course of a Target Ship (선박충돌 회피능력 향상을 위한 선회조기 감지시스템 연구개발(1))

  • Choi, Woon-Kyu;Jung, Chang-Hyun
    • Journal of Korea Ship Safrty Technology Authority
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    • s.36
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    • pp.71-78
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    • 2014
  • If we don't know the intention of altering course of a target ship when being in a head-on or a crossing situation, we may be confused about our decision making to change our course for collision avoidance and be in a danger of collision. In order to solve these problems, we need to develop an automatic detection system on altering course of a target ship for efficient collision avoidance. In this paper, we proposed an early detection system on altering course of a target ship using the steering wheel signal. This system will contribute to the reduction of collision accidents and also be used to the VTS system and the analysis of marine accidents.

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A Study on the Selection of the Administration System for Busan New Port using the AHP (AHP를 이용한 부산신항만의 항만관리의 방안에 관한 연구)

  • 김성국
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2003.05a
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    • pp.217-222
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    • 2003
  • Port Authority System has been regarded as one of the most efficient ways of port administration. The Korean government is now planning to setup PA system in Busan. Busan New Port is located in Kadok Island the ownership of which Busan City and Kyongnam Province have partly of jointly. So The new PA system is expected to have many complicated problems between Busan City and Kyongnam Province in many aspects. The purpose of this paper is to provide an empirical methodology about the best approach to these problems using AHP(Analytic Hierarchy Process).

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Judgment Decision, and Choice in Web Searching Behavior - Information Quality and Cognitive Authority - (웹 탐색과정에서 이용자들의 정보의 판단과 선택 -정보의 질 및 권위를 중심으로 -)

  • Rieh, Soo-Young
    • Journal of the Korean Society for Library and Information Science
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    • v.36 no.2
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    • pp.119-138
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    • 2002
  • This study examines the effects of the judgment of information quality and cognitive authority on Web searching behavior. Sixteen scholars from diverse disciplines participated in the experiments, and the data were collected combining search logs, think-aloud during the searches, and post-search interviews in the laboratory setting. The results identified two distinct kinds of judgment, predictive judgment and evaluative judgment. The facets of judgment and criteria used for making Judgments of quality and authority were analyzed associated with the types of task, status of users, and discipline areas of users.

A comparative study on the Air Traffic Controller's performance and cognitive imbalance (관제사 수행의 인지적 균형과 불균형의 관계고찰)

  • Shin, H.-Sam
    • The Korean Journal of Air & Space Law and Policy
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    • v.18
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    • pp.105-134
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    • 2003
  • This paper describes generic cognitive aspects of the air traffic controller's performance and perceptive activities unveiled through the past literature study. which underlines mental modelling and mental picture presented in the middle of complicated situational awareness and decision making process when air traffic controller comes to determine the distance between aircraft under control to maintain air traffic in a safe, orderly and expeditious way. It also describes human limit in terms of human memory in conjunction with relative workloads and environmental factor. In conclusion, It suggest that ATC authority will take into account the qualitatiive adjustment of training requirement necessary for ATC facility rating and refresher training to allow them more preparedness for better situational awareness and optimal decision making. In this paper controller's behavioral activators affecting their job performance are addressed in perspective of aviation safety.

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Decision Making of Seismic Performance Management for the Aged Road Facilities Based on Road-Network and Fragility Curve (취약도곡선을 이용한 도로망기반 노후도로시설물 내진성능관리 의사결정)

  • Kim, Dong-Joo;Choi, Ji-Hae
    • Journal of the Korea institute for structural maintenance and inspection
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    • v.25 no.5
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    • pp.94-101
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    • 2021
  • According to the Facility Management System (FMS) operated by the Korea Authority of Land & Infrastructure Safety, it is expected that the number of aging facilities that have been in use for more than 30 years will increase rapidly to 13.9% in 2019 and 34.5% in 2929, and end up with a social problem. In addition, with the revision of "Common Application of Seismic Design Criteria" by the Ministry of Public Administration and Security in 2017, it is mandatory to re-evaluate all existing road facilities and if necessary seismic reinforcement should be done to minimize the magnitude of earthquake damage and perform normal road functions. The seismic performance management-decision support technology currently used in seismic performance management practice in Korea only determines the earthquake-resistance reinforcement priority based on the qualitative index value for the seismic performance of individual facilities. However with this practice, normal traffic functions cannot be guaranteed. A new seismic performance management decision support technology that can provide various judgment data required for decision making is needed to overcome these shortcomings and better perform seismic performance management from a road network perspective.