• Information Systems Review
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• v.10 no.1
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• pp.165-191
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• 2008

Traditionally, information systems audit has been carried out by the auditors. So the main focuses of audit are managerial point of view, such as finding errors or missing functions. The final purpose of audit, however, is to help the organization to make better decision through better information services. So we felt that managerial point of audit should be extended to include the factors that increase the competitiveness of organization. To accomplish this goal, new factors that reflect the ideas of three groups, users, developers in addition to auditors. First, by adopting the ideas from service quality evaluation area, we develop six items and 24 indexes for information systems audit. Second, we separate the audit related parties into three groups, users, developers and auditors. The main reason is that major concerns of three groups to the system will be different considerably. Third, we quantified the weights of each group to each 6 items and 24 indexes using Analytic Hierarchy Process. Fourth, the resulting weights of each item are found to be different by the group, and possible reasons are analyzed.

• Journal of Korea Society of Industrial Information Systems
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• v.17 no.7
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• pp.111-118
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• 2012

Recently, most of firms have continuously released new products satisfying various needs of customers in order to increase market share. As a lot of products with various functionalities, prices and designs are released in the market, users have difficulties in choosing an appropriate product, especially for information technology driven devices. In case of digital cameras, inexperienced users spend a lot of time and efforts to find proper model for them. In this study, therefore, we design and implement a personalized recommendation system using analytic hierarchy process, one of the multi-criteria decision making techniques, and hybrid filtering combining content-based filtering and collaborative filtering to recommend a suitable product for inexperienced users of information technology devices.

• Journal of Intelligence and Information Systems
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• v.11 no.3
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• pp.57-67
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• 2005

Data mining techniques enable us to generate useful information for decision support from the data sources which are generated and accumulated in the process of routine organizational management activities. College administration system is a typical example that produces a warehouse of student records as each and every student enters a college and undertakes the curricular and extracurricular activities. So far, these data have been utilized to a very limited student service purposes, such as issuance of transcripts, graduation evaluation, GPA calculation, etc. In this paper, we utilized Holland career search test results, TOEIC score, course work list and GPA score as the input for data mining, and we were able to generate knowledge and rules with regard to the college road map advisory service. Factor analysis and AHP(Analytic Hierarchy Process) were the primary techniques deployed in the data mining process. Since these data mining techniques are very powerful in processing and discovering useful knowledge and information from large scale student databases, we can expect a highly sophisticated student advisory knowledge and services which may not be obtained from the human student advice experts.

• Knowledge Management Research
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• v.19 no.2
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• pp.109-132
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• 2018

Recently, new financial services related to FinTech has gained attention more and more. Online P2P financial services transactions such as FinTech require careful examination of the constituents of information systems as an investment is made based on the information presented on the online platform without direct face-to-face contact. The purpose of this study is to find out the success factors of online P2P Lending service among FinTech. To serve the purpose, we build IS (information system) success model, and then use Kano model and fuzzy analytic hierarchy process (Fuzzy-AHP) to find out factors for the success of online P2P Lending service. In particular, this study uses Kano model to classify information system satisfaction factors and to calculate the satisfaction coefficient. The Kano model, however, has a drawback of evaluating single criterion. Therefore, we use multi-criteria decision-making technique such as Fuzzy-AHP to derive the relative importance of the factors. The analysis results show different results depending on the analysis technique. In the Kano model, most of the information system factors are a one-dimensional quality attribute. The satisfaction coefficient is highest for personalized service, followed by the responsiveness of service, ease of using a system, understanding of information, usefulness of information' reliability. The service reliability is the highest in dissatisfaction coefficient, followed by system security, service responsiveness, system stability, and personalized service. The results of the Fuzzy-AHP analysis shows that the usefulness of information quality, the personalization of service quality, and the security of system quality are the significant factors and the stability of system quality was a secondary factor.

• Journal of Korean Society for Geospatial Information Science
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• v.10 no.2 s.20
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• pp.19-27
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• 2002

The goal of this research is to develop the method of facility management which is used to manage the facility efficiently by using existing analyses of a system and a operation, and establish the method of a facility administration by applying AHP(Analytic Hierarchy Process) model. Because the standard of a accuracy in spacial analysis and calculation is a unclear, the exact analysis of a geographic data for a decision-making needs statistical analysis and administrator-centered type of system didn't satisfy the desire of users. There must be the existing general statistics module, integrated internet GIS and the composition of interface in order to structure a spacial statistics analysis methods that satisfy the matters desired in internet GIS into the spacial analysis function. This paper presents the need of internet GIS and AHP Model in supporting and managing function of all facilities in campus and introduce the possibility of applying.

• Journal of Multimedia Information System
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• v.1 no.1
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• pp.67-75
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• 2014

Nowadays as video services grow rapidly, it is important for the service providers to provide customized services. Video ranking plays a key role for the service providers to attract the subscribers. In this paper we propose a weekly video ranking mechanism based on the quantified user engagement. The traditional QoE ranking mechanism is relatively subjective and usually is accomplished by grading, while QoS is relatively objective and is accomplished by analyzing the quality metrics. The goal of this paper is to establish a ranking mechanism which combines the both advantages of QoS and QoE according to the third-party data collection platform. We use data mining method to classify and analyze the collected data. In order to apply into the actual situation, we first group the videos and then use the regression tree and the decision tree (CART) to narrow down the number of them to a reasonable scale. After that we introduce the analytic hierarchy process (AHP) model and use Elo rating system to improve the fairness of our system. Questionnaire results verify that the proposed solution not only simplifies the computation but also increases the credibility of the system.

• Journal of Korean Society of Rural Planning
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• v.3 no.1
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• pp.54-67
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• 1997

Korean societies have been experiencing the wholesale structural changes in the rapid currents of recent openness, globalization and democratization, which effect much more heavily in rural areas than in urban areas, so rural recomposition works being an important national concern. In order to systematically reconstruct the rural structure, the decision makers, with a four step hierarchy of rural resident-residents group-community-region, should be endowed with the objective judgement on basic elements of resource potentialities under their control. In this process. rational resource evaluation works would be firstly necessiated from expert groups. Based on the view mentioned above, this study principally aimed at developing a rational evaluation framework for rural resources. For that objective, the first step of the study pigeonholed the total resources items identifiable in rural areas from the existing study results, spatial planning and field surveying data. After then, using the formalized classification criteria of resources items, a tentative goal system for rural resources evaluation was proposed and the final one determined through expert-group checking. The results obtained during the study are summarized as follows ; 1. Using the existing examples of resources identification/classification and the basic data list for county-level development planning as the principal reference ones, total rural resources elements were classified into 3 constituent units : land, natural environment and human resources, which correspond to places to work, to play and to live, respectively, as 3 constituent ones of life-supporting space. 2. Three characteristic areal types were adopted to represent the total rural areas : lowland, upland and seashore areas, and also 3 practical use types to represent the objectives of resources evaluation systems : for land use planning, natural conservation policy and village improvement planning. Thus 9 different types of goal system for resources evaluation were developed(each system by 3 areal typesX3 practical use types) 3. Each goal system has 3-tier classification steps from the higher, middle and lower one. The higher and middle steps should contain equally applicable components to all the rural areas, of which allowable number being around 3 and 4 respectively. However the lower step would contain detailed sub-components changeable to areal characteristics of which allowable number being around 7.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.17 no.6
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• pp.1-10
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• 2017

Advanced ICT Technologies support the chance for success in business however there are challenges that should be overcome in messenger development and the overcoming challenges will be a base line for succession in business. In this paper, we identify the characteristics of mobile messengers and evaluate users' preferences using AHP. As a result, we evaluated the critical success factors which are important in mobile messenger development. The results of AHP were generated 0.098 consistency ratio(CR). When the result is less than 0.1 in CR, the result could be accepted as trusted questions. The priority of factors was security(1.409), entertainment(0.19), communication (0.187) then this shows the users concerned in security and entertainment. These are not only development's success factors but also a good milestone to check ICT trends for setting up business chances.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.7 no.2
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• pp.77-90
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• 2012

As the influence of service industry into domestic economy is increasing, it also has been influenced more powerfully at the domestic GDP(Gross Domestic Product) relative importance and employment relative importance continuously. By means of these reason, the Korean government announced the synthetic countermeasure for strengthening the competitive power of service industry in December, 2006. After then, it announced phase I of 'service industry advancing plan' which is concrete execution plan in April, 2008. Also, it is announced to announce phase II plans in september, 2008 and phase III plan in December, 2008 additionally. Service quality is the most powerful competitive means at service marketing and a key point for improving service productivity. The improvement of service quality has considerable influence on survival and profitability of service industry. Therefore, the study of objective service quality measurement in service industry is very important issue. The purpose of this study is to suggest a measurement model of service quality using fuzzy theory and AHP which measuring service quality objectively in subjective environment. It is expected that this study will help the improvement of competition power of service industry as well as establishment of effective decision-making.

• Journal of Korean Society of Transportation
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• v.29 no.2
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• pp.71-80
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• 2011

Almost all Drivers who are not familiar with local areas usually rely on road signs equipped along the roadways. The road signs in Korea present the name of the city along the driver’s direction. The consistency of guided name on the road-signs is important for drivers. The discordances among road signs frustrate drivers particularly when the drivers are confused with whether or not they are in the right direction. There are several studies focusing on the continuity of information on the road signs. Most of the researches, however, do not suggest the objective way but diagnose present problem. Applying the Analytic Hierarchy Process (AHP), we evaluate the impact of information on road signs and select the candidate information considering the score and limited number of information. We also suggest the reasonable spatial influence area of road sign information using geo-spatial analysis. From this study, we expect that the director in charge of selecting information can make decision reasonably without difficulties of choosing information.