• Title/Summary/Keyword: Customers' Awareness

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Mediation of Production Trust on Brand Image Influence on Repurchase Intention for PB Rice (브랜드 이미지와 구매의도 간의 영향관계에서 상품 신뢰의 매개효과 검증: PB 쌀을 중심으로)

  • Kim, Deok-Hyeon;Ha, Ji-Young;Lee, Seung-Hyun;An, Wook-Hyun
    • Journal of Distribution Science
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    • v.12 no.8
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    • pp.83-90
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    • 2014
  • Purpose - Increasing sales of PB rice products can hinder the growth of domestic brands of rice, notwithstanding that the government is promoting domestic brands of rice. This analysis evaluated the influencing relationship among the variables of PB image, product credibility, and purchase intention of consumers who have never bought PB rice, to know the factors influencing consumers' decisions to purchase PB products. Research design, data, and methodology - PB products' brand image was analyzed as the factor that has a direct effect on purchase intention. The mediation effect of credibility on PB products is also analyzed, in terms of influencing the relationship between PB products' brand image and purchase intention. The analysis is performed on consumers that have not purchased a PB product and consumers who have purchased PB products from major distributors. Data is collected through questionnaires, from 389 of responders, and the AMOS 19.0 statistics package is used as a statistical tool. Results - It is proven that brand image has direct effects on the credibility of the product, and the credibility of product has a direct effect on purchase intention. However, it is revealed that brand image does not directly affect purchase intention, but that brand image indirectly affects it through the credibility of the product. Although the customers' recognition about PB image is low, the result shows that PB products' external attributes have effects on customers' purchase intention relating to the PB product. Therefore, it is important to establish the credibility of the PB product more than other products in terms of marketing. Conclusions - The following are the implications of the study. First, in a rice brand promotion, the credibility of the product should be ensured by a uniform brand image. To ensure the credibility of a product, the RPC brand and other brands should be unified, and the unified brand image should be applied to every product. Second, the package must possess a design as well as contents that could build consumers' perception of product credibility. Products' external attributes contribute to their credibility, which leads the consumers to purchase the products, including those consumers who have never bought PB rice products. Therefore, the products' credibility and sales can be reinforced by applying information about consumers' considerations when buying the PB rice product in different colors, font sizes, and packaging designs. This study is meaningful in two ways. First, it seeks to identify an NB revitalization strategy by exploring the purchasing behavior of customers who have no experience in buying PB rice products. Second, the results of previous studies about general brands are considered and applied in this study in order to investigate the influencing relationship among different factors of PB products. However, this study is a consumer awareness investigation; therefore, its results only have limited meaning to the relationship between brand image and purchase intention.

A Study of Consumer Perceptions of Food Safety and Food Buying Behavior (식품안전 인지도와 식품안전 관련 구매행동 조사)

  • Kim, Hyun-Ah;Jung, Hyun-Young
    • Culinary science and hospitality research
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    • v.24 no.3
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    • pp.93-103
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    • 2018
  • The purpose of this study was to investigate customer perception of food safety and food safety orientation behavior. A survey was conducted from 458 adults aged 20 and over. The results of this study showed as follows. Food safety was the most important consideration when purchasing food, followed by freshness, taste, nutrition, price, and quantity. 87.1% of respondents had more than usual concern about food safety, and women were more aware of food safety than men. The food safety information was usually acquired from the mass media (TV, radio, Internet). As for the reasons for food safety accidents, they pointed out in the order of lack of awareness of food safety, deficient sense of responsibility of the people who produce, lack of distribute and sell food products, and lack of legal system. In conclusion, it is expected that accurate information about food safety is efficiently communicated, and the government's continuous effort is needed. In addition, effective ways to inform customers of food safety should be identified. Long-term views should be considered when develope food safety related policies and food safety education.

IoT Compliant HD Digital Signage Controller Design using Raspberry Pi

  • Yang, Seungyoun;Shin, Jaekwon;Lee, Sunghwa;Kim, Jintae
    • Journal of Satellite, Information and Communications
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    • v.12 no.1
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    • pp.18-21
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    • 2017
  • In this paper we present IoT compliant HD Digital Signage Controller design using Raspberry Pi. Nowadays, the digital signage system have gained increasing popularity and rapidly growing communications medium that offers a wide range of exciting ways with customers, enhance brand awareness, increase sales and margin uplift by replacing the traditional static signage system. This paper presents a cost-effective IoT based HD Digital Signage Controller (DSC) using R-Pi computer that can use various kinds of displays in order to make the system as efficient and affordable as possible to provide advertisement or other relevant information to people in public areas. The system is designed in such way the information about surrounding related place is taken through sensors and directly uploaded to the internet, and thus can be accessed anytime and displayed on screens by using Raspberry Pi that serves as controller in the system. The design and implementation of the system developed by using python programming language and its hardware consists of sensors, Arduino, Raspberry Pi 3 model B board and the displays. The main targets of this study are build a cost effective Digital Signage system as well as broadcasting information at display contents in public areas and control those digital signs.

A Study on Efficient Operation of Safety Management System for Airport Organization (공항운영조직의 안전관리시스템(SMS) 운영 효율성 향상에 관한 연구)

  • An, Gyeong-Ryeong;Jang, Jing-Lun;Jang, Jung-Hwan;Lee, Chang-Ho
    • Journal of the Korea Safety Management & Science
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    • v.17 no.1
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    • pp.13-19
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    • 2015
  • Continued efforts to build up Safety Management System(SMS) and to improve its efficiency in airports, to which customers have direct access, are taken for granted due to continuous development of the aviation industry in both quantity and quality and rapid growth of air transportation market. This thesis proposed efficient operation methods of SMS for domestic airport organizations including Incheon International Airport(IIA), the largest airport in South Korea, aiming at strengthening aviation safety from the perspective of airport operators who play a pivotal role in service provider SMS. Those are consolidation of the existing safety management organizations and various improvements to promote voluntary incident reporting system. To draw a proposal for the improvements, conducted a research on domestic safety management status, carried out an analysis on operating conditions and did a research on ICAO regulations, domestic legal system as well as statistics data. Relevant studies and researches were also gathered and analyzed. A search for further improvements can also help increase operational efficiency and promoting a higher-level of safety awareness among operators can establish mature safety culture at airports.

A Study on Analyzing Eco-efficiency of Carbon Labeled Building Materials - Focused on Floor Finishes - (탄소성적표시 건축 재료의 환경 효율성 분석 연구 - 바닥 마감재를 중심으로 -)

  • Choi, Ji-Hye;Lee, Yoon-Sun;Kim, Jae-Jun
    • Journal of the Korean housing association
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    • v.25 no.2
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    • pp.71-78
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    • 2014
  • In recent years, Korean government has focused on improving the environmental impact of products in order to reduce greenhouse gas emissions and to achieve their energy goals. The government has been conducting the following polices such as green procurement inducement and certification system. After carbon labeling was conducted in 2009, among a total of 1,065 items, 97 building materials have been given a certification: finishing materials items have the highest weight (56%). The increase in the certification numbers shows that there has been considerable technical efforts in the building material industry. At the awareness of carbon label and purchase of low carbon product, however, customers are aware of carbon labeling but the purchasing rate of carbon product is low. In this paper, we suggest that low carbon activities must also be considered in order to create client value by adding the concept of ecological efficiency. The objective of this study to measurer the eco-efficiency of carbon labeled building materials on the basis of environmental aspects of the product with the perspective of economy for purchasing the excellent products.

A Study on Law and Standards for Promotion of Aftermarket (애프터시장(판매후시장) 활성화를 위한 국내외 법률 및 표준에 대한 연구)

  • Choi, Sun;Hwang, SangKyu
    • Journal of Environmental Science International
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    • v.22 no.8
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    • pp.1063-1072
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    • 2013
  • To overcome the ecosystem-crisis of resource depletion and climate change, we should maintain and develop a 'Sustainability' of our society. 'After-market' is defined like this : any market where customers who buy one product or service are likely to buy a related follow-on product. This is related to a automotive, electric and electronic, and remanufacturing industry. 'After-market' will be helpful for reuse and recycling of resources aspects, cost and economic efficiency, low-carbon, climate protection, and new industries and job creation effects, To promote 'After-Market', we need to guarantee the quality of products. In this regard, we refer and introduce a new standard, for example, BS8887, PAS141 and ISO20245 etc. In order to promote 'After-Market', first of all, product quality assurance and safety must be demonstrated in the process of reuse. Second, many aspects of a device that protects the rights of consumers to be provided. And third, the related laws and standards should be reviewed. Finally, original manufacturer's awareness for environmental protection and resource conservation and government's institutional support are needed.

Demand and Requirement Analysis on the Flexible Method of Long-life Housing (장수명주택 가변 방식에 대한 수요 및 요구사항 분석)

  • Park, Ji-Young;Song, Sang-Hoon;Park, Hyo-Eun
    • Journal of the Korean housing association
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    • v.27 no.3
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    • pp.1-9
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    • 2016
  • It is essential to maximize the advantages of long-life housing in consideration of the occupants' demands in order to promote the construction of long-life housing. The diverse plan types with flexibility should be developed based on those demands. Therefore, this study aims to review the level of awareness of long-life housing, and identify the customer needs by conducting the survey for the preference to pre-defined plan types. The results of survey are as follows: 1) Despite the enforcement of the Long-life Housing Certification System in 2014, the recognition among the customers about the long-life housing is still on the low level as shown in that 79.9% of respondents were not aware of the long-life housing; 2) For three alternative plan types, 78.5% on the integration type in front, 63.1% on the moving kitchen type, 47.0% on the Divided Housing type had intention to change; 3) 68.9% of the total are willingly ready to purchase the long-life housing under the condition of no difference in price between normal apartment and long-life housing. The less the number of family members is, the bigger this ratio of positive purchase intention is. Reflecting these results into the designs is expected to contribute to the enhancement of customer satisfaction as well as the diffusion of long-life housing.

Analysis on the Characterstics of Consumers on Social commerce

  • Kim, Pan-Jin;Jung, Yeon-Hee
    • Journal of Distribution Science
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    • v.10 no.11
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    • pp.5-10
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    • 2012
  • Purpose - The purpose of this study is to investigate the impact of awareness on the characteristics of a consumers' social commerce. This study examines whether the characteristics of social commerce influence the purchase intentions in accommodating these types of social commerce. Research design, data, methodology - The data for the study were collected and analyzed from a sample of 126 adult customers, comprising both males and females, using social commerce. The survey was conducted and the results aggregated through distributing a copy to each participant. For statistical analysis of the data collected, SPSS 18.0 statistical package was used. Results - The results can be summarized as follows. First, the perceptions about the characteristics of Social Commerce demonstrated a significant effect for attitudes. Second, the attitudes demonstrated positive effects on purchase intention. Third, the subjective norm affected the purchase intention. Fourth, perceived behavioral control influenced the purchase intentions. Conclusions - As a result, perceptions about the characteristics of Social Commerce may be seen in the positive effects on purchase intention. Using social commerce in the future, retailers would need to increase the scope of the study, through applying more diverse characteristics of Social Commerce.

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A Study on the Customer Satisfaction for Smart Audio's Concept Features through the Kano Model (카노모델(Kano Model)을 이용한 스마트 오디오 컨셉 기능의 고객만족에 관한 연구)

  • Shin, HoonChul;Kim, Jonghak;Park, Young-Taek
    • Journal of Korean Society for Quality Management
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    • v.44 no.4
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    • pp.951-963
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    • 2016
  • Purpose: This study was conducted to analyze the potential customer's satisfaction for the concepts of smart audio features and utilize the results when developing the customer-oriented products. Methods: 16 different features were derived via the market research and professionals' interviews. The most satisfactory features were selected through "Kano model", the relative importance of Customer Satisfaction Coefficient, and respondents' preferences from 339 valid survey answers. Results: 15 out of the 16 features were categorized as attractive attribute. "'User Recognizing' and 'Strengthen Linking' groups", such as Auto connection with Smart-phone music player, Synchronization of TV & Audio, and Volume control situational awareness, were shown to provide higher satisfactions to those potential customers. On the other hand, Group 'Integrating Function', such as Aromatherapy and Auto lighting reaction, was shown to be relatively least preferred features. Conclusion: This study enabled which features could lead to the customer satisfaction. Nevertheless, it still requires extensive analyses in different countries and diverse cultures to target the global market. The audio product planners and R&D professionals are expected to learn useful information from such studies.

A Study on Improvement of Size Table Sign for Clothing (의류 치수 조견표 개선에 관한 연구)

  • Shin, Yun-Ha;Lee, Myung-Hee
    • Fashion & Textile Research Journal
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    • v.12 no.1
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    • pp.109-113
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    • 2010
  • Since July 2007, the government has banned the use of the existing non-legal measurement units, and has forced us to use the unified legal measurement. Therefore, the existing clothing size unit also has been changed into centimeter dimensions from inches. However, consumers have been familiar to used to the traditional inches unit. So they have the confusion to directly survey the size table sign for clothing or to contact the employee when purchasing clothing. By the current size table sign the customers can compare the inches unit and centimeters unit, but they are difficult to see it. Therefore, there is necessary to improve the size table sign by the way that can be easy to be found and seen by consumers is given to the clothing corners. In this research, three improved size table signs were developed. And they were evaluated by the consumers in terms of preferences and awareness of them. Eventually, the best size table sign was selected. From this result, if the large-discount mart use the best improved size table sign on behalf of the current one, the problems of existing size table sign will overcome and improve customer satisfaction.