• 제목/요약/키워드: Customer-brand resonance

검색결과 5건 처리시간 0.024초

럭셔리 브랜드 마케팅 활동이 고객기반 브랜드 자산 형성에 미치는 영향 (The Effects of Luxury Brand Marketing Activities on the Formation of Customer-Based Brand Equity)

  • 황유경
    • 한국의류학회지
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    • 제37권7호
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    • pp.935-951
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    • 2013
  • The recent entry and heated competition of numerous fashion brands in the luxury fashion market have all compelled luxury businesses to change. The issue of brand equity has emerged as one of the most critical areas for luxury marketing management. Despite strong interest in the subject, there is little evidence of how brand equity is created by marketing activities and what their effects are. This study identifies the effects of luxury marketing activities on the brand equity of luxury items, utilizing Keller's (2001) 'CBBE (Customer Based Brand Equity) Model' as a theoretical framework. Based on literature review, a conceptual model for brand signature, heritage, premium price, controlled distribution, and promotion on customers' view on brand equity was tested. To test the hypothesized building paths of luxury brand equity, statistical analysis were performed with an AMOS 7.0 program using a confirmatory factor analysis and structural equation model. The results were: First, luxury brand equity was defined in terms of four components (brand awareness/association, customer judgment, customer feeling, and customer-brand resonance). Second, the proposed conceptual framework of this study was partially significant. We can provide an effectiveness of Keller's CBBE model to conceptualize the building process of luxury brand equity; subsequently, marketers should develop core elements to position a brand strategy to create a competitive advantage.

캐주얼 브랜드 자산의 측정에 관한 연구 (How to Measure Customer Based Brand Equity of Casual wear)

  • 김혜정;임숙자
    • 한국의류학회지
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    • 제26권11호
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    • pp.1660-1671
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    • 2002
  • The purpose of this study is to develop and test the casual brand equity measurement, utilizing Heller 5(2001) ‘CBBE(Customer Based Brand Equity) Model' as a theoretical framework. The research was conducted in three steps from May to November in 2001. In the exploratory step, focus-group interview was conducted 5 times for gathering responses related to fashion equity. In Pilot study, 945 university students were surveyed and the data were analyzed to identify the components of fashion brand equity and to develop questionnaires. In the main research, 696 university students evaluated three brands in order to compare their equity that were formed in customers' perception. Statistical analyses were performed with SAS and LISREL 8.12 program using factor analysis and covariance structural equation model. The results were as follows: First, casual brand equity was defined in terms of six components; customer-brand resonance, customer feeling, customer judgment, brand imagery, brand performance and brand awareness. Second, casual brand equity was multi-dimensional brand attitude, which could be measured by 23 items that were different from previous measurement such as Aaker's ‘Brand Equity Ten' and K-BPI.

고객평가에 기초한 패션브랜드 자산의 구성요소에 관한 연구 (The Components of Consumer-Based Fashion Brand Equity)

  • 김혜정;임숙자
    • 복식문화연구
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    • 제10권6호
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    • pp.680-696
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    • 2002
  • The aim of this study was to identify the components of customer-based fashion brand equity which was built from customers´perception to equity. As a method, both literature review and empirical research were made. This study performed in three stages from May to November in 2001. In the exploratory step. focus-group interview was conducted 5 times for gathering responses related to fashion brand equity, and free association test of 17 respondents was additionally conducted. In pilot study, 40 university students were surveyed and the data were analyzed in order to identify the components of fashion brand equity and to develop questionnaire. In the main research, 905 university students evaluated fashion brand equity in order to analyze the components of fashion brand equity in customers´perception. Statistical analyses were performed with SAS program using factor analysis, cronbach´α, frequency, and mean. The results of this study was as fellows. First, fashion brand equity was defined in terms of four components; customer-brand resonance, brand imagery/customer feeling, brand performance/customer judgment and brand awareness. Second, fashion brand equity was multi-dimensional brand attitude, which could be measured by 29 variables that were different from uni-dimensional evaluation of previous studies.

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패션브랜드자산의 형성과정에 관한 연구: 캐주얼 브랜드를 중심으로 (The Conceptual Framework of Building Fashion Brand Equity; Focused on casual wear brand)

  • 김혜정;임숙자
    • 한국의류학회지
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    • 제28권2호
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    • pp.252-261
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    • 2004
  • In this complex marketing world, marketers find themselves having to grapple with difficult issues about branding and their brand management. In many cases, a deeper understanding of how consumers feel, think, and act could provide valuable guidance to address these brand-management challenges. The objective of this study is to conceptualize and test the framework of building fashion brand equity, utilizing Keller's CBBE Model as a theoretical framework and Kim and Lim's (2002) scale as a measurement model of fashion brand equity. We conducted a survey toward 696 university students using Kim and Lim's fashion brand equity scale. To test the hypothesized building paths of fashion brand equity, statistical analyses were performed with AMOS 4.1 program using confirmatory factor analysis and structural equation model. The results of this study were as follows. First, fashion brand equity was defined in terms of six components; customer-brand resonance, customer feeling, customer judgment, brand imagery. brand performance and brand awareness. Fashion brand equity was multi-dimensional brand attitude, which could be measured by 16 items. Consequently, Kim and Lim's scale acquired a statistical validity. Second, the proposed conceptual framework of this study was partially significant. We can provide an effectiveness of Keller's CBBE model to conceptualize the building process of fashion brand equity. Third, it was different between two brands to build fashion brand equity.

패션브랜드 자산 측정모델의 등치테스트에 관한 연구 (Testing for Measurement Invariance of Fashion Brand Equity)

  • 김혜정;임숙자
    • 한국의류학회지
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    • 제28권12호
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    • pp.1583-1595
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    • 2004
  • 치열한 경쟁구조하의 패션시장에서 강력한 브랜드자산은 기업 경쟁우위의 원천이 될 수 있다. 이는 브랜드 자산이 소비자가 브랜드에 가치를 부여하는 원천을 알게 함으로써 향후 브랜드 전략 수립의 중요한 지침을 제공하기 때문이다. 그러므로 브랜드 자산 관리에서의 핵심이란 곧 소비자 자산의 측정에 관한 부분일 것이다. 과거 20여 년간 마케팅 분야에서는 브랜드 자산 측정방법에 관한 많은 연구가 이루어져 왔다. 하지만 기존의 접근에서 다루어진 패션브랜드 자산의 측정들은 패션브랜드만의 다차원적인 사회 심리적 특성을 반영하기에 미흡하였다. 이러한 관점에서 최근 김혜정과 임숙자(2002)는 Heller(2001)의 Customer Based Brand Equity Model을 기초로 하여 패션 브랜드 자산의 척도를 제안하였다. 그들은 패션브랜드 자산은 소비자 지각에서 위계적인 형성과정을 통해 형성되며 이러한 형성과정은 브랜드 종류에 따라 다소 상이하다는 것을 경험적으로 입증하였다. 그러나 각 브랜드 간의 자산 크기에 대한 상대적 비교는 유보되었는데, 이는 보다 엄격한 psychometric 검증을 결여 하였기 때문이다. 따라서 본 연구는 이의 후속 분석으로, 측정척도에 대한 확증적 요인분석(Confirmatory Factor Analysis)과 이의 측정모델(Measurement Model)에 대한 다모집단(Multi-Group)의 등치테스트(Invariance Test; 동일변량 가정)를 통해 경쟁관계의 두 브랜드에 대한 자산 크기의 상대적 차이를 비교하였다. 통계분석은 AMOA 4.0을 사용하여 구조방정식 모형분석을 하였다. 분석결과 패션브랜드 자산은 6개의 구성요소로 구성된 다차원의 개념이며 이들은 16개의 관찰변수를 통해 유의하게 측정될 수 있음을 검증하였다. 또한 `고객-브랜드 공명'차원을 제외한 5개의 구성요소(고객감정, 고객판단, 브랜드 이미지, 브랜드 성능, 브랜드 인식)의 평균값 비교에서 두 브랜드 간의 상대적 크기에 유의한 차이가 검증됨으로써 특정 브랜드의 자산이 고객에게는 보다 월등한 것으로 지각되고 있음을 확인하였다. 따라서 본 연구는 브랜드 간 자산 크기의 상대적 비교에 대한 통계적 타당성의 기초를 마련하였다는데 의의가 있다.