• Title/Summary/Keyword: Customer inside

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Development of Mobile Camera Vision System and Build of Wire.Wireless Integration ERP System (모바일 카메라 비전 시스템 개발과 유.무선 통합 ERP 시스템 구축)

  • Lee, Hyae-Jung;Shin, Hyun-Cheol;Joung, Suck-Tae
    • Convergence Security Journal
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    • v.7 no.2
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    • pp.81-89
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    • 2007
  • Mobile computing environment that support so that can offer employees inside information that enterprise has always improves business productivity and fetches efficiency enlargement. In this paper, limit model that can process ERP information by real-time as easy and convenient always utilizing radio network and PDA, Mobile camera based on Mobile vision concept. Calculable information between seller and customer is supplied supplying real-time brand image and information by practical use of Enterprise Resource Planning doing based on Mobile. Technical development and commercialization that utilize mobility, enforcement stronghold, portability etc. that is advantage of Mobile communication are required. In this paper, mobility of precious metals.jewel field that use portable terminal equipment taking advantage of a Mobile technology is secured. Constructed Mobile vision system that satisfy photography and bar-code scan at the same time from Mobile camera.

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A System of Guiding Path for Parking Lots based on RFID to Consider Real-time Constraints (실시간 제약을 고려한 RFID 기반 주차 경로 안내 시스템)

  • Kang, Ku-An;Kim, Jin-Deog
    • Spatial Information Research
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    • v.16 no.1
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    • pp.65-77
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    • 2008
  • There have been many studies and technologies that define a current location of a moving vehicle with GPS(Global Positioning System). However, the navigation system with GPS has troubles to search an optimized route considering data such as realtime parking status and road conditions. Moreover, the GPS systems show malfunction in the downtown with very tall buildings, underground parking lot and the inside of buildings. On the contrary, the RFID systems are able to reflect real-time status of parking lots and roads in the downtown. This paper proposes a system of guiding path for parking lots to consider real-time constraints based on RFID. The results obtained from the implemented system show smooth guiding of a new route after immediately sensoring the change of the information of parking lots and roads: if a parking lot that a vehicle is heading to is fully occupied, the system re-searches a new route for a neighbor parking lot and immediately transfers it to customer's mobile, and if the designated route is under construction, the system guides a detour path. The proposed method will be useful for advanced integrated parking control system.

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A Study on Threat Analysis of PC Security and Countermeasures in Financial Sector (금융권 PC보안 위협 분석 및 대응방안에 관한 연구)

  • Han, Kyung-Hee;Kim, In-Seok
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.15 no.6
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    • pp.283-290
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    • 2015
  • As society has evolved to the knowledge and information society, the importance of internal information of the company has increased gradually. Especially in financial institutions which must maintain the trust of customers, the disclosure of inside information is a big problem beyond the a company's business information disclosure level to break down sales-based businesses because it contains personal or financial transaction information. Recently, since massive outflow of internal information are occurring in several enterprises, many companies including financial companies have been working a lot in order to prevent the leakage of customer information. This paper describes the internal information leakage incidents occurred in the finance companies, the PC security vulnerabilities exists despite the main security system and internal information leakage prevention and suggests countermeasures against increasing cyber infringement threats.

Software integrity verification method in POS system (POS시스템 내 소프트웨어 무결성 검증 방안)

  • Cho, Sung-A;Kim, Sung Hoon;Lee, Dong Hoon
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.22 no.5
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    • pp.987-997
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    • 2012
  • A Point-of-Sales (POS) terminal manages the selling process by a salesperson accessible interface in real time. Using a POS system makes a business and customer management much more efficient. For these reasons, many store install POS terminal and used it. But it has many problem that stealing personal information by hacking and insider corruption. Because POS system stored payment information like that sales information, card valid period, and password. In this paper, I proposed software integrity verification technique in POS system based on White list. This method can prevent accidents that personal information leak by hacking and POS system forge and falsification. This proposed method provides software integrity, so it can prevent inside and outside threats in advance.

A Study on the Business Model of China's Online Tourism Industry (중국 온라인 관광업 비즈니스 모델에 관한 연구)

  • Zang, Zhen
    • Journal of Digital Convergence
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    • v.20 no.5
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    • pp.205-210
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    • 2022
  • With the rapid development of the social economy and the continuous improvement of living standards, a favorable environment has been provided for the rapid development of the tourism industry. The highly developed Internet technology has provided people with more convenient online travel. With the rapid development of online tourism, tourism-related Internet businesses are also developing rapidly. This study first introduces the research background and significance of the study, and suggests the necessity of Ctrip's business model optimization study based on the development of social economy such as online tourism development hotspots and business model research issues. Ctrip explains the current status of research inside and outside the online travel industry and business model, in-depth introduction and analysis of related concepts and theories such as online travel and OTA business models, and expands them based on expert research. Several aspects such as insufficient Ctrip's existing business model, high current operating costs, major factors affecting suppliers, and slow development of new business were suggested, and alternatives were suggested to solve these problems. Ctrip maintained a sustainable competitive edge, including Ctrip's business model optimization strategy for value creation and innovation and Internet business model optimization strategy for customer value chains.

The Role of Patent Utilization for Technology Innovation and Legal Improvement (기술혁신에 있어서 특허활용의 역할 및 법제도적 개선방안)

  • Shim, Mi Rang;Jang, Tae Mi;Ryu, Kye Hwan
    • Journal of Korea Technology Innovation Society
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    • v.16 no.3
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    • pp.809-838
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    • 2013
  • Innovation is the development of new customers value through solutions that meet new needs, inarticulate needs, or old customer and market needs in value adding new ways. This is accomplished through more effective products, processes, services, technologies, or ideas that are readily available to markets, governments, and society. Innovation differs from invention in that innovation refers to the use of a better and, as a result, novel idea or method, whereas invention refers more directly to the creation of the idea or method itself. Therefore, the utilization of patents is the most important of the three aspects (creation, protection and utilization) in the patent system for getting to actual innovation. In order to increase the patent use, the rates of the applied patents to a real industrial process and the bargain and license of patent rights should be promoted. For promoting technological innovation substantially, there is necessary to escape from dichotomy of weakening or enhancing patent protection in the discussion on the changes of patent system for "Adequate patent guarantees". Furthermore, the legal and institutional improvements to enable the use of patent should be discussed together. Recently, open innovation is a new paradigm that assumes that firms can and should use external ideas as well as internal ideas, and internal and external paths to market, as the firms look to advance their technology" or "Innovating with partners by sharing risk and sharing reward." The boundaries between a firm and its environment have become more permeable; innovations can easily transfer inward and outward. The central idea behind open innovation is that in a world of widely distributed knowledge, companies cannot afford to rely entirely on their own research, but should instead buy or license processes or inventions (i.e. patents) from other companies. In addition, internal inventions not being used in a firm's business should be taken outside the company. In the era of open innovation, more flexible patent use strategy is essential. It is important that improvements for the legal system in order that patented technology can be applied for products and processes in a real industrial between outside and inside of the firms.

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A Study on the Effective Display Method of Optician's Shop (안경원의 효율적인 디스플레이 방법에 관한 연구)

  • Han, Sun-Hee;Kim, Bong-Hwan;Han, Myung-Hee;Kim, Chung-Mi;Lee, Seung-Hyun;Jin, Kang-Hun;Lee, Hae-Jin;Jeong, Hyo-Jin
    • Journal of Korean Ophthalmic Optics Society
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    • v.17 no.1
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    • pp.11-18
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    • 2012
  • Purpose: The purpose of this study was to research the display of optician's shop through questionnaire to suggest the direction for more effective display method. Methods: The study visited 50 optician's shops located in main area of Ulsan (university street, downtown and residential street), performed questionnaire and researched optician's display preference. Results: The displays preferred by opticians were as follows. They displayed contact lens in entrance of shop, displayed sunglasses in the wall rather than displayed them in the center of shop and displayed medium or low price products in the center so that consumers could access them conveniently. In addition, they prepared resting place for customer's convenience by locating it in entrance or inside of shop. Conclusions: It seems that effective display of optician's shop can attract consumer's mind and improve purchase, resulting in significant change of optician's shop sales. Therefore, it is necessary to perform the study to use systematic, discriminated display strategy so that shop image can be controlled consistently and continuously.

A Study on the Introduction of Library Services Based on Blockchain (블록체인 기반의 도서관 서비스 도입 및 활용방안에 관한 연구)

  • Ro, Ji-Yoon;Noh, Younghee
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.33 no.1
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    • pp.371-401
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    • 2022
  • If the blockchain means storing information in a distributed environment that cannot be forged or altered, it is mentioned that this is similar to what librarians collect, preserve, and share authoritative information. In this way, this study examined blockchain technology as a way to collect and provide reliable information, increase work efficiency inside and outside the library, and strengthen cooperative networks. This study attempted to propose various ways to utilize blockchain technology in book relations based on literature surveys and case studies in other fields. To this end, this study first analyzed the field and cases of blockchain application to confirm the possibility and value of blockchain application in the library field, and proposed 12 ways to utilize it based on this. The utilization model was proposed by dividing it into operation and service sectors. In the operation sector, it is a digital identity-based user record storage and authentication function, transparent management and traceable monitoring function, voting-based personnel and recruitment system, blockchain governance-based network efficiency function, and blockchain-based next-generation device management and information integration function. The service sector includes improved book purchase and sharing efficiency due to simplification of intermediaries, digital content copyright protection and management functions, customized service provision based on customer behavior analysis, blockchain-based online learning platforms, sharing platforms, and P2P-based reliable information sharing platforms.

Classification of Service Quality for HMR unmanned store business (HMR 무인매장 서비스 품질 분류에 관한 연구)

  • Jong Won Lee
    • Journal of Service Research and Studies
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    • v.13 no.2
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    • pp.41-61
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    • 2023
  • The universal form of life in the era of the 4th industrial revolution can probably be summarized as the keyword "non-face-to-face". In particular, in terms of consumption activities, face-to-face contact is gradually changing to a system that minimizes, and offline stores are rapidly changing to non-contact services through kiosks and robots. The social structure is also changing with the passage of time, and most fundamentally, our dietary consumption patterns are changing. In particular, the increase in single-person households and the aging population are having a great impact on changes in the food service industry, which is closely related to dietary life. The HMR (Home Meal Replacement) market has grown significantly as the labor of cooking at home has decreased and the use of substitute foods has increased. As the size of the market has grown, the types of businesses that provide products have also diversified. The development of technology, non-face-to-face culture, and corporate management efficiency are intertwined, and unmanned stores are spreading recently. In this study, service quality attributes of HMR unmanned stores, where competition is gradually intensifying, are classified, and service quality classification using the Kano model and Timko's customer satisfaction coefficient are calculated to provide implications for service management based on customer satisfaction. As a result of the analysis, 'products with short cooking time' and 'variety of products (menu)' were classified as attractive qualities, and 'cleanliness inside/outside of the store' and 'products at reasonable prices' were classified as unified quality. In addition, 'convenience of self-checkout process' was classified as a natural quality, and 'convenience of in-store passage' was classified as an indifferent quality. Furthermore, when the service factor was satisfied within the HMR unmanned store, the factor with the highest satisfaction coefficient was 'product (menu) variety', and the factor with the highest dissatisfaction factor was 'convenience of self-checkout process'. Through the results of this study, it is intended to derive priorities in service quality management of HMR unmanned stores and provide strategic implications for related businesses.