• Title/Summary/Keyword: Customer Age

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The Effects of Internet Apparel Store Attributes and Shopping Values on Consumer's Internet Apparel Purchasing Behavior (인터넷 의류 쇼핑몰 점포 속성지각과 쇼핑 가치가 구매 행동에 미치는 영향)

  • Lee, Mi-Young
    • Korean Journal of Human Ecology
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    • v.14 no.1
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    • pp.155-165
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    • 2005
  • The purpose of this study is 1) to investigate the effects of Internet apparel store attributes, shopping values, Internet usage, and consumers' characteristics on consumers' Internet apparel purchasing behavior; and 2) to identify the influence of Internet apparel store attributes, Internet usage, and consumers' characteristics on the Internet apparel purchasing behavior of hedonic or utilitarian consumers. The data were collected via an online survey. A total of 4,254 Internet users participated in this survey. Only 589 out of the users' reponses were used as a sample for this research, because those users had previously experienced Internet apparel purchasing. Factor analysis revealed five dimensions of Internet apparel store attributes: site design/navigation, promotion programs, trust, product assortment/ information, and customer service. Based on the respondents' shopping value scores, we identified them as hedonic or utilitarian consumers. Through multiple regression analyses, site design/navigation and promotion programs among store attribute variables, hedonistic or utilitarian shopping values, the number of years on the Internet, income, and educational level were found to be significant predictors of Internet apparel shopping frequency. Among them, hedonistic shopping values were the best predictor of Internet apparel purchasing frequency. Based on the Internet apparel purchasers' shopping value, purchasers were divided into two groups. For hedonic Internet apparel shoppers, the number of years on the Internet, educational level, sex, age, and income were significant predictors of Internet apparel shopping behavior. On the other hand, promotion programs among store attribute variables was the only significant factor that affects utilitarian consumers' Internet apparel shopping behavior.

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The Relationship between Hospital Satisfaction and Loyalty (환자 만족도와 충성도 관계)

  • Kim, Seul-Gi;Kim, Bo-Mi;Park, Hee-Yeon;Kim, Yong-Su;Lee, Duk-Han;Rhee, Hyun-Sill
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.4
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    • pp.1492-1497
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    • 2010
  • Recently, Patient Related Management(PRM) is focused to be increase the number of patients in hospitals. Therefore, the participants of this research are inpatient(104) and out patient(98) in a tertiery hospital in Seoul also, the research purpose is to analysis the relationship between hospital satisfaction and loyalty in various aspects by questionnaires. In the results, the relationship between hospital satisfaction and loyalty was very significant. Among various hospital satisfactions, the reservation satisfaction for out-patients and non-medical service satisfaction for in-patients were significant factors. In the demographic factors, the relationship between age and the hospital loyalty is significant. Therefore, we should make efforts to increase the patient's satisfaction.

A Network Approach to Derive Product Relations and Analyze Topological Characteristics (백화점 거래 데이터를 이용한 상품 네트워크 연구)

  • Kim, Hyea-Kyeong;Kim, Jae-Kyeong;Chen, Qiu-Yi
    • Journal of Intelligence and Information Systems
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    • v.15 no.4
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    • pp.159-182
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    • 2009
  • We construct product networks from the retail transaction dataset of an off-line department store. In the product networks, nodes are products, and an edge connecting two products represents the existence of co-purchases by a customer. We measure the quantities frequently used for characterizing network structures, such as the degree centrality, the closeness centrality, the betweenness centrality and the centralization. Using the quantities, gender, age, seasonal, and regional differences of the product networks were analyzed and network characteristics of each product category containing each product node were derived. Lastly, we analyze the correlations among the three centrality quantities and draw a marketing strategy for the cross-selling.

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Efficient Design of Plate Spring for Improving Performance of Sound Wave Vibration Massage Chair (음파진동 안마의자제품의 성능향상을 위한 판스프링의 효율적 설계)

  • Kim, Chang-Gyum;Park, Soo-Yong;Jo, Eun-Hyeon;Lee, Dong-Hyung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.42 no.4
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    • pp.1-7
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    • 2019
  • The customer of massage chair is expanding day by day from middle age to all ages. In 2018, the market size was 700 billion KRW, an increase of 30 times over 10 years. However, most related SMEs suffer from excessive competition by the market monopoly of some major companies. In this situation, in order for a related company to survive, it is necessary to steadily research and develop new products. Founded in 2009, company L produces massage chairs for health and relaxation of customers. L's products use a sound wave vibration module that is favorable for human body, unlike other products that use vibration motor type. However, frequent breakdowns of massage chair due to the vulnerability of plate (leaf) springs, which play an important role in sound wave vibration modules, made sap its competitiveness. In this paper, we propose a method to design desirable plate spring structure by sequentially experimenting with five different plate springs. The results of this study are expected to contribute to improve the quality of plate spring and the reliability of sound wave vibration module. In the future, it is necessary to find a way to use it in the development of foot massage or scalp management device as well as continuous research to find optimal plate spring structure through various analysis.

The Analysis on Customer Behavior of Tourism Omnichannel based upon ICT (ICT 기반 관광옴니채널에 대한 고객행동분석 -인구통계학적 특성에 따른 통합기술수용모형의 변수를 중심으로-)

  • Park, Hyun-Jee
    • Journal of Digital Convergence
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    • v.16 no.6
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    • pp.95-104
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    • 2018
  • This study is focused on analyzing the difference by demographical characteristics of users on acceptance behavior of tourism omnichannel based upon Unified Theory of Acceptance and Use of Technology. Through field survey with 392 respondents, the results are as follows. Partially differences on acceptance behavior are found according to gender, age, education and job as demographic characteristics of tourism omnichannel. And the difference by demographic characteristics on acceptance behavior about preferring tourism information is not significant. However performance expectancy and effort expectancy as factors of UTAUT are significantly positive in thirties group of tourism omnichannel users.

Network Design for Effective In-Ship Communication Network Construction (선박 내 통신망 구성을 위한 네트워크 구조 설계)

  • Kim, Mi-Jin;Jang, Jong-Wook
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2011.05a
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    • pp.269-272
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    • 2011
  • Recently, all areas of IT has been rapidly in land. As a result, the location is very important in everyday life. But in ship are limits network with communication Equipment and service. As a result, be far removed from information age. Currently, ship is connected with the outside world via satellite on the voyage. But, because high billing, ship is possible data transfer using low speed bandwidth. Because ship is not possible using LAN, only limit ship's crew some use internet in limited space. So, ship is required construction of the network. In this paper, because composition of basic IT environment with information need of crew and customer from ship to cruises, there construct LAN in ship and propose network design for network of ship.

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Design of Network for Effective In-Ship Communication Network Construction (효과적인 선박 내 통신망 구성을 위한 네트워크 설계)

  • Kim, Mi-Jin;Jang, Jong-Wook
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2010.10a
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    • pp.187-190
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    • 2010
  • Lately, IT has been rapidly in land. as a result, mobile device come into wide use and is very important in everyday life. But in ship are limits network with communication Equipment and service. as a result, be far removed from information age. Currently, ship Is connected with the outside world via satellite on the voyage. but, because high billing, ship is possible data transfer using low speed bandwidth. because ship is not possible using LAN, only limit ship's crew some use internet in limited space. so, ship is required construction of the network. in this paper, because composition of basic IT environment with information need of crew and customer from ship to cruises, there construct LAN in ship and propose network design for network of ship.

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The holons settlement of the processing and assembly system for the human-oriented manufacturing system forming (인간중심의 제조시스템 구축을 위한 가공 및 조립시스템의 holon 설정)

  • Joung, Boum-Jin;Kim, Day-Sung;Kim, Man-Jin
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 1996.04a
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    • pp.639-643
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    • 1996
  • The manufacturing system has been changed from labored manual process system, which is managed and operated by managers and operators, to CIMS(Computer Integrated Manufacturing System) for integration of manufacturing, research, development and consumption in the age of diverse customer's needs[6]. However, because it involves the hierarchical system composed of many sub-systems interface and its installation & setup cost is very expensive, CIMS has many difficulties in constructing the durable optimal system that is able to adapt to rapid in-outer circumstance change. So, HMS(Holonic Manufacturing System), the new conceptual manufacturing system having the self-problem-solving and self-organization[11], is instructed to solve these difficulties that it has in these days. The system flexibility in the HMS is able to be ensured, with the integration of human's strong points into mechatronics manufacturing system to reduce interference among sub-systems. In this paper, the manufacturing process rationalization and integration of the assembly line in an automobile industry, has lots of problems in efficiency and productivity, has been studied in an early stage of converting the present state of process system to HMS, which is human-oriented processing system, to improve the line efficiency, system productivity and reliability by using human capability effectively. This paper is derived into the human-oriented & object-oriented holons settlement of the shop floor system composed of processing, assembly and material handling system for the future holonic manufacturing system, which is going to be computer supported control system.

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A study on creative strategy of visual expressed in silver design. -Focusing on the advertising design of print media. - (실버 디자인에 표현된 비주얼 이미지의 크리에이티브 전략에 대한 연구 -인쇄매체 광고디자인을 중심으로-)

  • 여훈구;남후남
    • Archives of design research
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    • v.15 no.2
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    • pp.101-114
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    • 2002
  • On the threshold of year 2000, the elderly account for more than 7% of the whole population in Korea, which means that the nation is greeting welcoming an aging society. Accordingly, it is expected that silver businesses and services targeted at the silver generation will prosper with "silver advertising design" becoming active. Under such circumstances, this study was aimed at reviewing the recent silver marketing advertisements in terms of their cultural and moral implications, and thereby, redefining and reestablishing the status of silver consumers to help them find their identity, aware of marketing activities and therewith, establish their "consumer sovereignty". This study consists in large of 5 chapters. The introduction parr describes background, purpose, method and scope of the study. The first chapter reviews the silver marketing theories. The second chapter classifies the silver marketing advertisement positioning of four style - upper classes style, effloresce progress style, self- sufficiency style, dependent style - and reviews the expression strategy of each positioning. The third chapter examines the domestic conditions of silver marketing advertisements for each positioning type classified. The fourth chapter designs the ′creative′of silver marketing advertisements and suggests the methods thereof. The analysis of ′creative′was tested in terms of graphic gestaltung, and how the sliver marketing advertisement positioning should be discerned depending on silver generation consumer′s characteristics was discussed. The fifth chapter puts forwards the suggestions for the ′creative′ strategies to enhance the effects of the silver marketing advertisements, based on the preceding discussions. In addition, the Perspective into the keyword of 21 st century or "silver design" is discussed, together with the limitations of this study. It is hoped that this stuffy will be conducive to our efforts to face the upcoming′age\ulcorner society′more effectively. To this end, this study discusses the "silver advertising design" in light of ′societal concepts′and ′customer-oriented value′, and thus, explores some creative presentation strategies whereby individual companies interests and social or public interests can be compromised through ′creative activities′ and ′equal-value consumerism′ for an ultimately effective management strategies for silver businesses and services.

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The Effect of SNS Marketing Attributes of Convenience Corporate on Purchase Intention and Purchase Satisfaction of Convenience Store Consumer (편의점 기업의 SNS 마케팅 속성이 편의점 소비자의 구매의도와 구매 만족도에 미치는 영향)

  • Kang, SinA;Yoon, Hei-ryeo
    • The Journal of the Korea Contents Association
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    • v.20 no.2
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    • pp.405-415
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    • 2020
  • The number of users of SNS has been steadily increased along with the popularity of smart phones, since marketing using SNS is easy to communicate and fast to spread, many companies are actively utilizing SNS marketing. In this study, we established a hypothesis by selecting SNS marketing attributes based on prior research as informational, interactive, entertainment and reliability. In this study, we are going to examine the impact on SNS marketing on purchase behavior at the convenient store to provide basic data for sale promotional strategy. Analysis of differences in SNS marketing attributes according to the characteristics of the survey participants showed that differences in information were significant in age and monthly income, and interaction was significantly different from gender. Among SNS marketing attributes, information, entertainment and reliability showed significant positive effects on satisfaction, and the interactivity was rejected because it did not have a significant impact. While interactivity, entertainment, and reliability of SNS marketing attributes significantly affected satisfaction, it was found that information has not significantly affected them. Satisfaction also had a significant impact on purchase intentions.